Miele Complaints - No after sales service

I reported my broken dishwasher to Miele 6 weeks ago, repairs were scheduled for today 9 April 2018 when no one phoned for an access code (I live on an estate) I contacted Miele Johannesburg only to be told that the spare part had still not been received from Germany!!! I’m confused......6 weeks later!!!!! How long does it take for a spare part to be flown from Germany? This is not the first time I’ve had an issue with a Miele! It seems to me that if your Miele appliance breaks their attitude is throw it on a trash heap and buy a new one! I have never experienced such shocking service from anyone but Miele before!!! My advice to anyone thinking of buying new appliances is buy anything except Miele!

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