Clientele Legal Complaints - No Assistance with this paid service

Extremely poor service. Its a disgrace that they are collecting payment and NOT delivering a service on an uncomplicated matter. Can not think what service will be available if you need their urgent assistance. What a waste of well earned Money. Matter discussed telephonically and e-mailed on 27.11 @ 9.13 am. Followed up on 28.11 and was advised that someone will call me. 30.11 call to Clientele and no one has even looked at the matter yet their service level agreement is 48 hours. Another promise that the matter will be attended to on escalation

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