Eldo Coach bus services Complaints - No client service

I was sxheduled to take a shuttle from Carletonville N12 to Jhb with a connecting shuttle with a nother bus service from Jhb to Phalaborwa. Eldo Coaches bua was delayed for 5 hours which meant I missed the schuttle. I had to go home and reschedule for the following day paying a 50 rand levy on my ticket on City Liner. I phoned Eldo Coaches and asked them to return my money on my unused ticket because I needed the bus in the morning not 5 hours late and will not use them the following day due to no trust. I was then informed that they will not reimburse my money for the unused ticket because the bus was only delayed a bit.....seriously 5 hours late abd you call.it a bit delayed?

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