Ackermanns Dobsonville Mall Complaints - No customer Service

I recently bought a cell phone at Ackermans stores at Dobsonville Mall, after a month the phone froze and could not slide. When I took it back the assistant manager was rude and just said it will take 3 weeks when they take it to the supplier. She just looked at me and left me standing in the middle of the shop. After 2 days she said the phone is not taken to the supplier yet with so much attitude and just walked away again without any acknowledgement. . Even today I don't know if I will be getting another phone or not, no explanation what so ever and definitely no customer service.

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