GEMS MEDICAL SCHEMEM Complaints - No funds available until 2021 because of Corona bill

Gems medical aid has informed us via a doctor consultation that we have no funds until Jan 2021. This is due to my husband being hospitalized for Corona Virus infection. I (mrs panya) was also infected with corona virus but was never hospitalized. Please help us because I pay too much for me to be told I should consider myself without a medical until 2021 its not fair.
I need your urgent help Peter. my member number is 001532422. my cell no. is 0836708090. Main member Mrs Samela S. Panya. working for the department of education

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