Airports Company South Africa Complaints - No Refunds

Good Morning.I went to Klapmuts Hotel and booked a room, costing me R800,00. I paid the amount in cash. Me and my partner went up to the room .We spend about 2 to 3 minutes in the room and she said that she is not happy with the room and left. I went to the reception where I was told that I will not be refunded because the transaction already went through. I only receive my R50,00 for returning the key.

Please Help.

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