intec college Complaints - no response to emails

To whom it may concern
I Carol-Lee Moh, Student number 10011693894 seem to be having a lot of confusion with my studies. I have phoned numerous times asking for assistance with my Intec for me email account as it states clearly in the guide book that all-important information will be forwarded to this account, but after numerous attempts in phoning and “logging” a call, I have still not been contacted with a response. Another issue I have is I would like to know if my debit order will be going off as of this month as I requested with my registration.
I had a life orientation contact assignment due on the 8th march but due to the confusion and my books not being sent on time I was not able to complete it after phoning and complaining the exact day I received my study material 26th February that life orientation was not included I was assured that the assignment was moved to the 17th March but by yesterday 12th March when I still had not received any information on the assignment, I contact Intec once again and spoke to Mandisa Nkanjeni she stated that my assignment had been moved to the 27th March and will send me the updated calendar, upon receiving it I noticed that on it was again the assignment was scheduled for the 8th March. I am very unhappy with my service at the college and would like to please be contact as soon as possible on a response about what exactly is going on, I Registered with Intec end of January so that by the time all assignments were due I was informed and ready with all information but this has not been my experience and at this stage I have a nervous feeling I will not be able to pass due to incorrect information. I am very unhappy and would like a full response on all of the above or I will be forced to take this matter further.

Name: Carol-Lee Moh
Student Number: 10011693894
I.D Number: 851102 0196 083
Cell Phone: 072 690 1802

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