DERMAGRAPHICS BEAUTY SALON Complaints - NO SERVICE DELIVERY

I PURCHASED A VOUCHER THROUGH GROUPON AND I HAVE ATTEMPTED ON SO MANY OCCASSIONS TO MAKE AN APPOINTMENT FOR THE BOTOX PROMOTION THAT I PURCHASED IN 22 NOVEMBER 2012 I CAN COUNT HOW MANY TIMES I HAVE CALLED AND LEFT MESSAGES TO BE CALLED BACK, I HAVE SENT TEXTS TO THE CONTACT NUMBER AND EVENTUALLY I WAS ASKED TO CALL IN EARLY JANUARY WHEN THEY RE OPENED AFTER THE FESTIVE SEASON. I DID SO ON 3RD JANUARY AND WAS TOLD AGAIN THAT I WOULD HAVE TO CALL BACK THE FOLLOWING WEEK TO SEE WHAT THE APPOINTMENTS LOOKED LIKE. NOT ONCE DID THE SERVICE PROVIDER OFFER TO CALL ME BACK OR LET ME KNOW WHEN THE NEW APPOINTMENTS WOULD BE MADE FOR THE SERVICE. SO WHEN I LOST MY TEMPER YESTERDAY (AFTER I HAD CALLED 4 TIMES) THE PHONE DOESNT GET ANSWERED... I SENT A TEXT MSG TELLING THE PROVIDER THAT I WAS GOING TO REPORT HER TO GROUPON FOR BAD SERVICE AND ATTITUDE. SHE CALLED ME BACK VERY QUICKLY AFTER THAT AND IT WAS EXCUSE AFTER EXCUSE, NOT ONCE DID SHE OFFER TO CALL ME BACK AND MAKE A SUGGESTION. I HAVE BEEN MORE THAT PATIENT.THE VOUCHER IS ONLY VALID FOR 90 DAYS AND EXPIRES ON 21.02.2012. I WORK FULL TIME AND NEED TO SCHEDULE TIME TO HAVE THE PROCEDURE DONE. WHEN I LOST MY TEMPER AND SAID TO HER YESTERDAY AFTER THE BARRAGE OF EXCUSES "WHAT YOU ARE BASICALLY SAYING IS I CAN F OFF" SHE GOT VERY DEFENSIVE AND STARTED CLIMBING INTO MY CHARACTER TELLING ME I AM OF ILL REPUTE AND SHE WOULDNT WANT TO RENDER THE SERVICE TO A PERSON LIKE ME. I HAVE BEEN MORE THAT PATIENT AND I AM NOT ACCEPTING THIS SHOCKING SERVICE. HER CONTACT NUMBER IS 0836751662 LIEZEL IS HER NAME.

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Comments

jensonsue ( on 27/01/12 )

Attitude : Agree Send Mail

I would like to disagree with your accusations. I have bought Groupon vouchers several times before and this is a common problem for businesses advertising through Groupon. They receive an overload of phone calls and want to assist everyone with appointments. I would think arranging appointments for Botox for so many people must be difficult! You even admit, getting hold of her and she phoned you back. I suggest you try and listen to her "excuses" rather than accusing her of having! I was...

Storm ( on 02/07/15 )

Attitude : Disagree        Website : http://jnzzrr.com Send Mail

I think you hit a buseylle there fellas!

Napat ( on 03/07/15 )

Attitude : Neutral        Website : http://www.facebook.com/profile.php?id=100003469737223 Send Mail

Hi there, just had to stop by and say I love your photos of this place! I was reisracheng a little on it to see if the hubby and I should check it out next weekend and I think we definitely will Looking forward to bringing my camera! Your shots (and blog as well) are lovely

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