Franella footwear Complaints - Not received goods

Hi I have ordered a pair of shoes from franella foot wear its been 9 months that im waiting. Ever day if been sending emails and messages the only reply I receive is someone will get back to me. Last week one of the consultants said whats my order nr after I gave it in every email..when phoning the owner bites off you head..I told his this is the worst and most unprofessional place I ever had to deal with

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annapatat ( on 04/09/17 )

Attitude : Agree Send Mail

Same story here - I ordered and paid September 2016. This is now 12 months ago. Irma says me emails to to junk mail - really???? They ignore emails and threaten you when you query your order. I think they are just dishonest. They don't know the meaning of TCF - I am going to reported them to SA Consumer Complaints.

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