VFS / DHA Complaints - Not receiving permit ( ZEP 0

Please assist.I applied for a ZEP permit on the 15th Nov'17.I have not received it yet.
I can not move around with an expired document as I fear to be arrested and locked up.I'm a bread winner with two children,I also applied for my son the same permit.He is in grade 11.

BN995846 -ZEP2118459 - Dumazile Nsimba Tsitsane.
Also Robert Junior Mandlenkosi Takawira.

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