Edgars Online shopping Complaints - Order not received

On 13/5/2020 I placed and online order with Edgars. They confirmed the order and the order number is 2000119239. I have had 2 other emails from them that they are short of staff and I must be patient.
To day I tried to phone their contact number and as per my phone does not exist.
It is over a month now and I have not received my order. Can you assist me please.

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