multichoice Complaints - over charged

good day

my name is mpho Eunice tena cell phone numbers 0717681628.februarythis year I was called by multichoice consultant offering me an explora and I was interested so I decided to take it for the payment of 49 rand with 285 payments of channels and 89 rand pvr functions.thats where it all started,i was charged 89 rand for explora for which I called them to fix the mistake and refund me but it never happened.mid month of march I cancelled the pvr fuctions and I spoke to njabulo who said he will fix but never did and nel aswell so now my account is on arrears I even went straight to multichoice last month but I never got helped.last week I spoke to them to come collect their expora and fix my account cause ive got a proof that I went there and called 100 times but there was no help still I don't get help.when I call to speak to the manangers they aretelling me that multichoice doesn't have manangers they only have team leaders I was shocked that a big company like that over charging people doesn't have even now they haven't called or do anything with my account or refund me my money nothing im a bit worried cause they might aslo blacklist me please help me

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mphotena ( on 22/07/19 )

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I need answers and apology

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