I bought a sleeper couch & made a deposit for a fridge at the same time. The couch got delivered on a day I advised for it not to be delivered as I'd be at work. It was left at my gate & I then had to call someone to guard until my return from work. When setting up the couch, it somehow was cracked in the middle of the sitting area. I called Fair Price Cosmo City the next day & was told to await the managers call as he was out of the shop. It took 2 weeks just to be told to come see the store...

Category : Retail

(0) Replies

Country : South Africa

I had an policy with Lipco where I applied fo legal help should need arise,our agreement was to debit money @ ma work place,but end up cancelling policywith them after they couldn't assist me when I needed them to.On the 9th January 2019 I cancel with them n was told by end of FEBRUARY wonthave money going to them,to ma surprise after I received ma payslip in mid May I notice that they still debiting.Iwent to their offices couple of times to have them refund me n after many countless callsi...

Category : Legal

(0) Replies

Country : South Africa

Write a review Poor Business Etiquette - Sales Manager (HP) Janine | 21 Jun 2019, 15:59 I have experienced the worst kind of service as a new client with Teljoy. Since I did an online application with Teljoy I encounted headaches! After dealing with incompetant sales consultants / agents, I requested to speak to a Manager in New Business. I was then contacted by Teljoys Sales Manager called HP. Forgetting that all calls are recorded on his side, did he proceed in advising that my...

Category : General

(0) Replies

Country : South Africa

Good day Peter My name Daniiel Magagula residing in Eersterust On the 18th June 2019 I REQUESTED Petrol to the amount R400.00 at Silvertondale Filling Station The litres were 23.87 ,to my suprise i drove only 20 km with the car,parked it.Today i wanna use the car there is no petrol in the car.I WENT BACK To the service station to lodge my complain and requested the calibration certificate ,they told me that they dont have it he does not know what i am talking about. According to my...

Category : Service Stations

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Country : South Africa

i contacted multichoice for a query, the consultant offered to upgrade me to the new fixed 24month contract with the upgraded pvr decoder, which i accepted and was advised to wait for the technician to contact me to install, this was about 10 days ago, last night i got a call from a multichoice agent and i thought it was to confirm a date for the installation, however, it was another consultant to sell me another package, upon explaining that i had already opted for the fixed 24mnth contract...

Category : Promotions

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Country : South Africa

as per our telephonic conversation on the 18.10.2018 from Nedbank branch protea gardens we called in the bond department for our settlement amount we were advised of insurance for the house it was about 200 and something each month spoke to a lady and she advised we send a cancellation letter last week we went through a process of the cancellation of the bond where now an attorney had to be allocated what made us angry is the response they gave us its as if they don't read the...

Category : Insurance

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Country : South Africa

The Service in store is very very friendly, but after wards they are rude and they careless I bought a kitchen unit on credit and as it was my first account, I was told I will need to pay a deposit, and i paid it. Everything was done perfectly and i was told I'll get a call from the warehouse for delivery on the following day, the day went on and nothing, 2nd day went by and still nothing. I started getting calls from their call centre saying i have shown interest in opening the account with...

Category : Retail

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Country : South Africa

I went to Ackerman's Clothing and when Exiting the Security open my bag and with attitude and when I asked why she opened my bag her colleague closed it and told to open it.I then asked why is my bag opened I was told because people steal.So everyone who enters their store is labelled a thief.And if when I crossed the sensor made noise but no it was done before I even crossed the sensors.I will not Shop there anymore and I will escalate this as this is uncalled for.

Category : Retail

(0) Replies

Country : South Africa

I registred with Intec and within a two weeks had to change jobs and I ten deregistred with INTEC because of travelling a lot for long distances. They did not respond to me email and they only did after a month. Now they want be to pay he full fees amount and till today they dont want to deregister me. My student number was 10012031862. I advive any one not ever think of studying with INTEC.

Category : Colleges

(0) Replies

Country : South Africa

I booked a return ticket on the 28 may 2019 from bloemfotein to Idutywa and when i came back idutywa to bloemfotein on the 3 june 2019 but there was a strike so we didnt use the bus so i send email pleading for refund or you the ticket again but did not get any responce till today

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have been calling in since 13/05/2019 regarding closure of my GAME STORE ACCOUNT. On 12/05/2019 I settled my game account in store. In Promenade Mitchells Plain 7785. I have Called in everyday from 13/05/2019 , 14/05/2019, 15/05/2019 and on 16/05/2019 NO CLOSURE. NO CALL BACKS. This is unacceptable .Call Centre is another 30-60 minute wait for my query to be attended and when I get to the front of the Queue I am told I need to wait for the Closure department who has yet to CALL BACK!!!...

Category : Retail

(0) Replies

Country : South Africa

I bought a bicycle at the shop no one was helping me I took the one on the shelf I paid I went out they even stamped the slip at the axis door.when I get to the house the bicycle is not ridable I took it back they said i should take the one on the box how will i know that? because they are not on the shelf one that are on the box.now I waisted my time my petrol due the the poor service of mikro crown at joburg next to M2 freeway

Category : Children

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Country : South Africa

I bought 2packs 0f pampers at Shoprite Lansdowne corner last week Friday when when we went back to the store this Friday wanted to exchange for a bigger size I was told by the manager JORDAAN he will exchange it but I must pay the difference in because the price went up then I asked him WHAT ABOUT YOUR RETURN AND EXCHANGE POLICY HE SAID I MUST PAY THE DIFFERENCE BECAUSE IT WAS ON SPECAIL AT THE TIME I BOUGHT IT HE JUST LOST A CUSTOMER WHO SHOPPINGS EVERY WEEK OVER A R1000 AT THIS STORE

Category : Retail

(0) Replies

Country : South Africa

It was not for the first time today being in Pep stores Alberton City with the music on a very high volume, I did asked that it must be turned down, but my request was completely ignored. It is as if you are at the cinema, I was unable to hear the till operator and my kids became irritared and difficult, today I had to go back 3 times due to a faulty product, it was a very stressfull experience - not the faulty product but the noise of the music, it was way too much, I am not making a big...

Category : General

(0) Replies

Country : South Africa

Good day Mr. CEO. Please help, because no one else will……… SC Gouws (complaint no available from the store). We purchased a lounge suite 2 years ago from the Bradlows Thabazimbi branch. In February 2019 I contacted the branch here in Thabazimbi to report tears and cracks of the material on the chairs of the lounge suite. (please do not tell me I it is because I have small children, because I do not have small children that jumps and step onto the suite). The store manager...

Category : Retail

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Country : South Africa

Absolute lack of service I have logged a case to Woolworths, does it realy have to take years to assist your customers? what is the reason for your customer service if we will not be assisted? do i have to have a bad name, listed as a bad payer just because woolworths is lacking to assist us as customers. in May 8 2018 submited documents to the fraud departments I have sent all the necessary document and break down of payments they request and have been making follow up to date....

Category : Credit Cards

(0) Replies

Country : South Africa

12 June 2019 Case of Fraud at Clicks Northgate/North Riding I have recorded my Chronic 6 month and a normal 6 month repeat script at Clicks Northgate. I had received my usual SMS that my medication has been collated and is ready for collection. I collected my meds and after paying the required levy went straight home. Please note that there was NO communication from anybody at the Clicks Northgate Dispensary Upon unpacking my medications, I noticed that my Menograine was under dispensed,...

Category : Medical

(0) Replies

Country : South Africa

I went to Menlyn store to apply for a credit limit increase. I submitted all the relevant documents i.e. the latest 3 months bank statement. the cashier scanned the documents to their head office and they told me that I will receive an sms within 24-48hours. 2 weeks went by without any response and I made a follow up , I was told that it is now that they pick it up on the system when I called. they told me that they can see the statements on the system and told me the same story of receiving...

Category : Retail

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Country : South Africa

Rosalene Jacobs Paarl, Sa Abuse ill treatment received by woollies staff where the store certified me, tagged meT mental unfit mNAGEMENTS PERMISSION NOTIFIED ALL THE RETAIL STORES, RETAIL MALLS IN PAARL. I have lost my job the store refuse to take rectify, talk to my waiting for 2 year for them to bring closure, the humalication, on going trauma change into a nightmare all my 911 call for help to bring closure lost in transit. with modern technology the well known retail store woolwoths with...

Category : Retail

(0) Replies

Country : South Africa

Horrible experience at Mbizi game lodge in Bella Bella. Strongly recommend not to make any bookings there. We have been robbed while we were sleeping, and the management were very unprofessional and dont care afterwards , they just said it happened before, and the one was lady were actually very rude. You could see on the windows and doors that there were break-inns before, and some of the doors couldnt even lock. They only take cash on the premises and they dont make use of any credit card...

Category : Travel & Tourism

(0) Replies

Country : South Africa

It is with deep regrets to bring to your notice absolute lack of service in the bank specifically your department. I called this morning to get feedback on my dad’s fraud case no 2019E6951. I will try to give the sequence of events prior to my call to your department today • My father (80 years old pensioner) went to the NEDBANK branch in Soshanguve on the 22nd of May 2019 to report a R10 000 fraudulent transaction on his account. • He was provided with the reference number and...

Category : Credit Cards

(0) Replies

Country : South Africa

My mom has been dealing with MTN for 8 years. She went in to MTN last week on the 1st of June to do a swim swop. The black guy that served her was suppose to have done the swop but he didn't. She returned on Saturday the 8th of June to get the sim swop done again. The same guy was rude and informed her she gave him the incorrect details. My mom gave him her ID. He told her she did not ask for a sim swap but a pay as you go. Funny thing is she only has contracts with MTN. He was so rude and...

Category : Telecommunications

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Country : South Africa

My uncle was sent by his company last year to Mpumelelo Training Centre at Kamaqhekeza for few days and was offered a certificate written Trade Test Preparation Competent. So he asked me what's the opportunity of this certificate and when I look at it I advised him to approach Indlela to apply for trade test so they can tell us if its ok or not. When we arrive at Indlela to apply for trade test we told that he must have experience on certain train not just working as labour at he was doing...

Category : Institutes

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Country : South Africa

The lady by the name of Johanna was very rude to me, i even i asked to see the manager she then said the manager is not available..afterwards i phoned pnp and i was told that the manager is buys on the line,they kept me holding for a very long time.i phoned again and they didnt pick up

Category : Retail

(0) Replies

Country : South Africa

Good day, I purchased a Sony Experia XA1 from Intellicell. The brand new phone only worked until April. Thereafter I contacted the company to report the broken phone. The sent a courier to fetch phone on 24 April 2019 and brought back the same broken phone three weeks later, stating that nothing as wrong with the phone. Despite me contacting them after on numerous occasions to report that the phone is still not working and refuses to charge, also the screen had been blank, they...

Category : Satellite Services

(0) Replies

Country : South Africa

I contacted this company is Dec 2018 when they promised me to have my record expunged after i paid them r7000 in 3 months it is now going on 6 months later and when you call their offices their support staff know nothing and cannot help they only have a call centre no real office...

Category : Legal

(0) Replies

Country : South Africa

My wife worked for Clearlineis where she was continually berated because she is black. Just beware of the sales director,the Financial Manager and the CEO who all support racist ideas as to who is acceptable. EOH was informed yet chose to ignore the racial profiling ,and said they would investigate , yet never did

Category : Telecommunications

(0) Replies

Country : South Africa

We hired Distinctive Group (PTY) LTD to do some small renovations at our home, the work was slow and there where a lot of problems with the plastering ,foundations and overall shoddy work. What really gets me is all the items that have been stolen by Mr Peter loyd builders. When i confronted Peter Loyd about the stealing , he just laughed me off and told me that i must go myself to the police ,because he is not responsible for his workers. Stay away from this company ,i should have googled...

Category : Building

(0) Replies

Country : South Africa

Greetings My name is Thando Xalabile, I would like to complain about the worst and poor service I received from eagle liner today.. we believe booked a ticket for my older brother from Johannesburg to Capetown at 13:00 today (06/06/2019), then my brother couldn't make it time for the bus but while he was on his way to the bus he received a call from a guy from eagle liner Offices and the guy said that he should come to the office he will be given another ticket for another day or for later...

Category : Travel & Tourism

(0) Replies

Country : South Africa

The owner of the Shell Garage need to teach the female petrol attendant some manners, I filled petrol and asked her to clean my windows and told her colleague to do it and she cleaned the front window and refused t clean the rear window. The owner fired Nkanyiso who was a hard worker and had so much respect and loved his job and left the old female employee who is rude and hired another rude female employee....please teach them some manners and to love their jobs... Maybe it high time...

Category : General

(0) Replies

Country : South Africa

I visited the garage on Monday to fill up the car and the petrol attendant did not clean my window and also today when I asked she got so angry

Category : General

(0) Replies

Country : South Africa

I had an account with DMC and was paying them R 2000.00 for my two personal loans as each once was requiring that I pay around R 2100.00 then they told me that they would help me to manage that and have extra in my pocket, but they only managed to pay off one account which was the lowest of the two, and they never paid the other one and until I cancelled my contract with them but my credit status is still reflects as I am their customer.

Category : Financial

(0) Replies

Country : South Africa

I WOULD LIKE TO COMPLAIN ABOUT THE ASTRAL GROUP, THEY HAVE BEEN DEBITING MY ACCOUNT WITHOUT MY CONSENT AND WHEN I DISPUTED THAT AND REQUESTED FOR A REFUND THEY SUPERVISOR BY THE NAME OF MTHOKO AND ROZANA PROMISED TO GET BACK TO ME BUT HAVE FAILED TO DO SO I HAVE SENT COUNTLESS EMAILS WHICH THEY IGNORED INSTEAD THEY STILL DEBITED FROM MY ACCOUNT.I AM VERY UPSET WITH THEIR UNPROFFESIONALISM AND DISHONESTY.PLEASE HELP ME GET TO THE BOTTOM OF THIS .THANKS

Category : Promotions

(0) Replies

Country : South Africa

REF NUMBER:1000191373,RO-AT-20190515 Rochester has a bad service ever in the retail stores.I purchased a couch on the 15/04/2019 and after two week I noticed that the couches are sagging \sinking so I called the sales agents who I purchased the couches from and he said he will call back but he never did ,I continued to attempt to get hold of him until I managed. The couch was collected on the 15/05/2019 ,but until to this date has never been returned. Tuesday I personally went to the store...

Category : General

(0) Replies

Country : South Africa

USELESS COMPANY Wish I did not pay full course amount !!! 1. No Assistance with Exams 2. No Results for Assignments 3. No response to sending back completed Assignments 4.No one answering phones 5. Virtual Campus never updated YOU JUST TAKE MONEY AND DO NOTHING CANNOT PREPARE FOR EXAMS CANNOT GET RESULTS CANNOT GET ANY FEEDBACK WHATSOEVER Regards Lauraine Venter [email protected] +27 79 893 4837

Category : Colleges

(0) Replies

Country : South Africa

I went to pep-store at President Hyper in Sharpeville where I experienced such a terrible services by one of the cashier with no name tag(its a lady chubby and dark in complexation)me and my wife we bought some items and there was 1per of tekies and 1per boots sleepers)and both were last per's on floor and they didn't have price tags on, and we wanted them so badly so what happened is the lady told us she cannot help us with those shoes because they don't have price tag and the person that's...

Category : Service Stations

(0) Replies

Country : South Africa

Good day I don't know if I am the only who is having problems with Eskom but their services suck in a way that I am even thinking of burning their offices down. we had a problem with power supply and we called Eskom yesterday and he came and he told us that our circuit brick is not working so he started his work car number plate CL18FW and told us that he will be back we slept the whole night without electricity even now we don't have, called several times and they have just told us that...

Category : Service Stations

(0) Replies

Country : South Africa

I've been a client for a year, and this company advertiser that they are here to help you, instead I had endless problems with my account. I still get calls from creditors as Smart debt Advisors has defaulted on making payments on time. Today is the 3rd of the month and my creditors have not yet been paid. I had to make urgent arrangements with the bank in order for my vehicle not to be repossessed.

Category : General

(0) Replies

Country : South Africa

On the 30 May 2019 I went to PEP at about past 5 in Ellof thinking of purchasing a gown, a consultant by the name Gugu came to me while in the line wanting to pay telling me did I know the gown I’m about to purchase is on sale, I confirmed no and at the same time lost interest in the gown while still in the store me and Gugu continued to chat as I leave the store I can see that she is following me but I didn’t really take note of it, a store away at Ackerman’s she approached me with two...

Category : Retail

(0) Replies

Country : South Africa

I have been seeing money being deducted from my bank account and received emails from a company called lifestyle legal saying that I owe them money. I don't know what the company is about and now they telling me that they taking me to court for something I don't know about.

Category : Banking

(0) Replies

Country : South Africa

This morning the stupid store manage was shouting nd screaming at a promote telling her to take her shit nd leave his store I dont know if he owns dischem ..it happnd at glen fair.just because the fool who was complaining was white nd he had to be rude..he has no right to act like that..he didnt even hear the other side..we cant live like that as black people he is very stupid for a store manager nd I called the store to ask for his name another white fool just told me that he wont give me...

Category : Retail

(0) Replies

Country : South Africa

Please if any one can share this experiences..... My Nissan NP300 Diesel 2016 model. Problems with the roll bar corroding. Problems with the front door hinges corroding, problems with the gearbox and 5th gear bearings corroding. This was to be my last vehicle upon retirement. I've migrated from CMH Durban to CMH Pinetown who show an interest but when your visit is 120km round trip returning for wrong parts ordering. PLEASE CMH NISSAN PINETOWN DEAL CONCLUSIVELY WITH THIS CUSTOMER.

Category : Motor Industry

(0) Replies

Country : South Africa

I ordered essential oils from this company for perfume manufacture. I had to pay the order and delivery up front into an e-wallet account as the proprietor would not give me banking details. After several calls to establish whether the payment was received I received an e-mail the following day to state that payment was received and dispatch would take place on the Monday. This transaction occurred on the 18th June. It is now the 31st and I have not yet received the parcel. It should be noted...

Category : General

(0) Replies

Country : South Africa

Bad service i received at Majuba Power Station reception. After a long distance driven from Bethal I parked the company vehicle at the correct visitors parking lot. First thing I needed was a bathroom to relieve myself since there are no clean toilets along the way so I chose to get to Majuba where I found other visitors who were waiting to be helped at the reception. So I decided to use a toilet with a ladies sign on the door which offcourse was the only toilet available and luckily it was...

Category : Hospitality

(0) Replies

Country : South Africa

Hello Peter, I applied for a rent to own option with car get in December 2018, last year, this vehicle was is a rent to own contract that I have with car get, I have had the car in my position for only 4 months, when the vehicle engine hit pistons and the valves was broken, I phoned the company from where I got the vehicle and they advised me to phone car get, I phoned car get explained to them my problem and they advised me to contact the insurances company with who they deal in matters of...

Category : Motor Industry

(0) Replies

Country : South Africa

I bought a cellphone at pep store on Friday the 24th/5/2019 . I felt something burning in my pocket on the 27th, only to discover it was the cell phone ;took it back the Tuesday and I was told the systems are off and I must come back after 2 weeks . I mean by than I will be told another story that the 7 days return policy is no longer applicable .

Category : Electronics

(0) Replies

Country : South Africa

In 2016 was retrenched and I filled all form attached retrechement letter,so that insure can pay,but even now insurance didn't pay.(ID:7411155567086)Please help

Category : Insurance

(0) Replies

Country : South Africa

We ordered a Fixed Line Look Alike (a desk cellphone that does not use copper cables). It arrived with no SIM card - we have now contacted them 23 times in three months. There is no supervisor and nobody is responsible for completing the job. 23 different call centre agents, nobody will take ownership of the problem and get it sorted out. It is an absolute miracle that Telkom stays in business. There is no way of contacting management at all - a sure sign of a sick company.

Category : Telecommunications

(0) Replies

Country : South Africa

Really disappointed currently , My car was crashed to on the 19th of April and to date claim has been submitted and i keep being told that my claim is with the digital claims department. As a black small business owner i had tried a small business with this car and it being my only source of income as it is so hard to get a job in SA. I really need my car back i cant even take care of my family right now . My claims refer 557723479/1 . My contact number 0617752697. I am even belittled by the...

Category : Motor Industry

(0) Replies

Country : South Africa

I bough a cellphone from Russels in 2013 then the phone started to give me problems. I then took the cellphone to the Russels store in Germiston and they said I need to pay out of my pocket; I told them that I've signed for insurance in my contract but they refused to repair the item; while I proved the signed contract with insurance and now they handed me over for legal steps

Category : Electronics

(0) Replies

Country : South Africa