I FEEL THIS IS A RACIST ATTACK ON ME AS MY RIGHTS WAS VIOLATED IN PICK N PAY CANAL WALK AND THEN BANNED FOR DEFENDING MYSELF! Story goes like this: Wednesday 13 March at 2pm I Visited the Canal Walk Store, I came across a USN Fat Burner Combo with a Paper Barcode R329 but when I went to till 15, it scanned R299. I immediately took the cashier at Till 15 to the exact corresponding barcode as Dilwinaaz previously said that the cashier must remove the barcode! Then another pick n pay employer...

Category : Retail

(0) Replies

Country : South Africa

Yesterday I experienced some of the rudest, untrained, unproffessional staff while at the Riverside Spa. I was actually at the Salon and witnessed 2 incidents of rudeness to salon staff before I was directly impacted. first the bad mannered receptionist compalined in front of a client abt him him being on the phone. Then she complained abt him sitting in "her' waiting area. She then compalined abt my 8 year old son being escorted by salon staff for a glass of water while he waited for his...

Category : Hospitality

(0) Replies

Country : South Africa

have been paying insurance for cellphone for 2 years. Handed phone in for repairs 9 weeks ago. after 6 weeks went in to edgars gaeway and told that need proof phone was replacd by vodacom while under insurance with them. Provided proof to Jenifer. the repair company still has not acknowledged recept of proof by fax or email. I phoned them - persons cannot understand englishe - put on hold for half hour - said would phone back - no one did. disgusting services Dr P A Winter 0845540811 acc...

Category : Electronics

(0) Replies

Country : South Africa

I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...

Category : Consultant

(0) Replies

Country : South Africa

I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...

Category : Consultant

(0) Replies

Country : South Africa

Of all the Spas in the world I have never seen nor heard a more unpolished, rude, unprofessional & prejudist receptionist, JACKY at Renaissance Spa was so disgustingly rude to us over the phone. She sounded so annoyed at our questions about their treatments & facilities. The day we were at the Spa for our treatments she was busy talking down at the other staff members, she did not even care that we were present. How unprofessional & so degrading for the Spa's reputation, she even mumbled...

Category : Hospitality

(0) Replies

Country : South Africa

I submitted an application for a vodacom contract at Incredible connection (Greenacres PE) on Sun.17.03.2013 for an IPad4 I was informed that the deal had been approved and that I could collect on Thurs. 21.03.2013 On Wednesday (20.03.2013) I was contacted by Sunita, who confirmed that I could come in on Thurs. to collect the device. Wed afternoon , at 16:45 she called me to advise that my details needed to be verified and that I would not be able to collect on Thursday. Fri...

Category : Telecommunications

(0) Replies

Country : South Africa

Very poor signal on data bundle, takes 17min to just open google before you can go to your email account that takes another 15 plus min to open. Why must we pay for such poor service

Category : Building

(0) Replies

Country : South Africa

On 2012.12.27 I ordered 2 x Shake 'n Takes from Groupon. After much communication on late delivery (2 & half months later)one unit delivered 2013.02.13. On 2013.03.20 queried delivery on 2nd unit with Linda. Oh sorry no stock, will pass credit. If I had not followed up would a credit have been issued. This is tantamount to stealing from the Customer. Hello Peter have 3151 reports and the majority have unhappy faces. Beware of Groupon.

Category : Retail

(0) Replies

Country : South Africa

I joined Hotel Express in 2012 and in January 2013 I called trying to secure a booking. I was assisted by Ms. Lucinda Swarts. Firstly she got the dates wrong & booked me for January instead of March. She then called to tell me the lodge that I want is fully booked. I called the lodge myself and was offered 2 rooms because we were 2 couples and I also mentioned that to Lucinda. I called her back and gave her the lady’s name at the lodge and asked her to call. It was only then that I got the...

Category : Travel & Tourism

(0) Replies

Country : South Africa

My contract at Autopage expired 3 years ago. I send a fax to Autopage to stop the contract. Untill today Autopage still subtract a monthly fee of R196.70. All calls to autopage are not attended to. All e-mails are ignored. They owe me money now. Please look into this problem. EH Rossouw

Category : Telecommunications

(0) Replies

Country : South Africa

I rent a flat in a complex from the Daleglen property group.The complex has a communal satellite dish for dstv.I pay 590 to receive the premier dstv package.i do not receive half of the channels i pay for due to poor signal quality and strenght from the satellite.I have made numerous telephone calls to the offices of the Daleglen property group and each time was promised the matter will be reported to the company who does the installations.I even wrote a letter to the office requesting...

Category : Property

(0) Replies

Country : South Africa

A few days ago, my wife ordered SOUP at Sea Point Woolworths Cafe which was delivered to our table without a spoon. I asked the waiter where the spoon was, and he responded, "sorry sir, we have no spoons". There we were, sitting with a bowl of soup (not a mug) and not knowing what to do. I was so taken aback that I approached the manager who apologized but confirmed they didn't have spoons. Minutes later, the waiter came out running and offered a teaspoon. Soup with a teaspoon? The...

Category : Restaurants

(0) Replies

Country : South Africa

After two long years of fighting with Damelin, I would like to warn everyone who is thinking of registering with this institution - STAY AWAY, you will live to regret it! My course was cancelled in 2011 and I am still waiting for my refund. I have probably dealt with 10 different people in the last two years, the latest being Sharon Edwards who has since November last year, ignored me. I was promised that my refund was prioritized but it is clear that Damelin does not know the meaning of the...

Category : Institutes

(0) Replies

Country : South Africa

Terrible Service from Emperors Palace on the 09th March 2013 - our Wedding day, some of my key highlights include; • The air cons did not work for the entire evening, myself, numerous guests kept asking the waiters to make it cooler as at some stages the temp in the room was well over 30 degrees. For some reason, these never came on, room got hotter and hotter and made it very uncomfortable for everyone. It was only the NCC room though as when my bride and I went into another room to...

Category : Hospitality

(0) Replies

Country : South Africa

we have logged a service call with adt to fix our alarm, the keep changing the appointment to suit them, and not to suite us as their customer, i have asked twice to speak to a technical manager, they are always in a meeting and dont even come back to you, the service from ADT technical serives is pathetic.

Category : Security

(0) Replies

Country : South Africa

I tried to resolve this issue with Pick n Pay but to no avail. Gulwinaaz made harsh statements to me to which I had to defend myself! Need a reason as to why a Pick n Pay employee Squashed the barcode in front of me- is that good business practice? The next Day I was banned from the Store by Marwaan who wasn't even present during the incident! Need a Justified reason as I have the Right to Defend Myself! PICK N PAY Needs to Change their ScanRight Policy to State After The PURCHASE ... And Not...

Category : Retail

(0) Replies

Country : South Africa

I also have problems with my Sony xperia Go. My service provider want to take responsibility on a manufacturing problem, they even replaced the handset with another Xperia Go, i contact Sony, they told me to de-activate certain features to get optimal value out of the phone battery life. If this is the case, why did they put on the phone the features, the phone doesnt come cheap its not acceptable that for a high price phone you have to minimise your usage, that is daylight robbery.

Category : Electronics

(2) Replies

Country : South Africa

I also have problems with my Sony xperia Go. My service provider want to take responsibility on a manufacturing problem, they even replaced the handset with another Xperia Go, i contact Sony, they told me to de-activate certain features to get optimal value out of the phone battery life. If this is the case, why did they put on the phone the features, the phone doesnt come cheap its not acceptable that for a high price phone you have to minimise your usage, that is daylight robbery.

Category : Retail

(0) Replies

Country : South Africa

I also have problems with my Sony xperia Go. My service provider want to take responsibility on a manufacturing problem, they even replaced the handset with another Xperia Go, i contact Sony, they told me to de-activate certain features to get optimal value out of the phone battery life. If this is the case, why did they put on the phone the features, the phone doesnt come cheap its not acceptable that for a high price phone you have to minimise your usage, that is daylight robbery.

Category : Electronics

(0) Replies

Country : South Africa

I’m an existing account holder with Vodacom, where I have numerous contracts with Vodacom My main account number 0721899800 was due for an upgrade and I did so on 2nd January 2013. I wanted a good phone and was willing to pay in and even increase my current contract from R135 per month to R315 per month. I took a Sony Xperia go, who has some wonderful features, I had to pay in to get the phone, which I did. A few days after I had the phone, I contacted Vodacom in Tygervalley and...

Category : Telecommunications

(0) Replies

Country : South Africa

MTN does not supply NANO SIMCARDS for prepaid customers with iPhone5. They advertise LTE but can't deliver the service. What is the diff to give a Nano Sim for Contract or Pre Paid?? WAKE UP MTN!! Do you want us to go to Vodacom rather???

Category : Telecommunications

(0) Replies

Country : South Africa

Bond complaint for 2 years now .... must I build cash???????

Category : Loans

(0) Replies

Country : South Africa

I had a loan with Nedabank whick i paid up it took me two days of calling them just to get a paid up letter . After running up my phone bill been passed from pillar to post a consultant tells its going to take 3 days to draw up a paid up letter. Its amaizing when they sell you stuff they can find all your personal details but when you want a paid up letter they cant find anything on the system

Category : Loans

(0) Replies

Country : South Africa

why this paralegal your they dont hold he phone ? .You apply for loan you end up paying R200,00 just for phone although you dont have money .My ref was LL 273603 nothing was meant Why maar ?

Category : Stock Market

(6) Replies

Country : South Africa

never hire a car from Wozani car rentals in Kempton park-I hired a car on the 22nd and returned it on the 25th -I paid an additional refundable R2000 since i did not have a credit card -today its the 13 of March 2013-the manager Peter whom i have been calling since the day i returned the car -is stalling and avoiding my calls-sometimes they say he is inmeetings -when you callhis cell number 083 721 8822he claims to be in cape town -his reception will tell you he is around but ,she must always...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I am very angry with the service received from vodacom, a year ago I asked for an amount to settle my contracts I had as I wanted to pay them up a year earlier than they were due as I didn't want debt anymore, at the beginning of this year vodacom just debited an amount of my bank account without my permission, when I contacted them they said it was the amount left over after I paid up my account, the guaranteed me this wouldn't happen again, now I get an invoice e mailed to me for R912 to be...

Category : Telecommunications

(0) Replies

Country : South Africa

I have wrote complaints on their websites but no reply until I wrote a complain on hello peter on the 27th Feb 2013 and the reply was that I will be contacted but till today its the 13th Day but no reply, seriously now what must I do to get help at Nashua? No one cares? Its been 13 days and I have not received any contact from Nashua till today, and in all for the incident of the report at the branch it has been 23 days, how disguising is this? I have been a client from 2009 and this year I...

Category : Telecommunications

(0) Replies

Country : South Africa

My husband and I have been so disappoint with the service we received from Renault in Middelburg. We booked our service 2 week prior to taking it in and after collection, we were told that they didn't order the brake pads (that we had asked them to order for the service), and didn't fix the aircon, as we had also arranged prior to the appointment, and that we would have to bring it in a week later to do those 2 things. Otherwise everything else was fine with the car. The following week, we...

Category : Motor Industry

(0) Replies

Country : South Africa

i never get my point balance i need point balance please

Category : Retail

(0) Replies

Country : South Africa

Be Warned!!!!! Warning about Brian Lubbe at The Workshop in Brooklyn, Pretoria!!!!! Please be warned, Brian Lubbe, owner from The Workshop, behind the BP Garage on the corner of Queen Wilhelmina and Boschoff Street in Brooklyn Pretoria is a dishonest business man and mechanic, fraudulent and lies about the service he offers. He fitted incorrect parts in my vehicle and when I complained about the noises after he fitted the shocks and shock mountings, he advised the noise is normal, the...

Category : Motor Industry

(1) Replies

Country : South Africa

I have the same complaint as many online. Vodacom have promised me an upgrade since January on my contract from top up 1000 to XXL package. THEY called me to offer me the upgrade, THEN they didn't do the upgrade. I was on month to month and was NOT tied into a contract. Now after 3 months of no upgrade CANNOT cancel the upgrade and continue with my month to month which with Vodacom's BAD service could cancel anytime. NOW I can't cancel either and I am the one bearing the enormous cost of...

Category : Telecommunications

(0) Replies

Country : South Africa

Discovery made errors and admitted it and never bothered to correct it by removing a dependant - processed claims and withheld funds due back to me.

Category : Medical Aid

(0) Replies

Country : South Africa

My ipod got stolen and my yahoo email was blocked. contacting yahoo they asked me for a recovery email which i did not have because my recvery email was for my previous employer.they asked me security questions which i could not remember.after several attempts ive asked them to please phone or email me so that they can verify my identity.Ineed my yahoo mail urgently for my current work and if i dont get into my email i might lose my work

Category : Internet Services

(0) Replies

Country : South Africa

I phoned Adri at the Cake Studio as I had a huge crisis with a cake that did not work out. She was extremely rude and cut me off mid sentence to tell me that she is too busy and refuses to work after five in the afternoons. So much for client care. What a rude and insensitive person.

Category : Children

(8) Replies

Country : South Africa

I’m writing this because I’m so disappointed by the service received form what was my shoe store .Well I bought this pair of shoes July 2012, and never expected the heel brake barely 9 months after buying this shoe. So there I was on the morning of the 13 Feb 2013 heading to a meeting in my R1399.00 San Marina shoes and to my surprise the heel brakes and comes of completely I weigh under 60 kg so I’m sure it is not because I was too heavy for the shoe. So I quickly return the shoe to...

Category : Retail

(0) Replies

Country : South Africa

I emailed unisa about a refund i submitted, i wanted the money back owing to me as the navy payed for my full years fees and i required that R5900 be paid back to me. only i got the wrong response, they claim they paid this money back into the nevy's account, meaning this money is now lost... i want my money back asap into MY account as i specified on the refund form along with the deposit slip of my amount and the proof of the navy's amount. i have no idea who told them they can give my...

Category : Universities

(0) Replies

Country : South Africa

There is a restaurant in Rosebank called Basha. Normally their service is tolerable until I received the worst service ever. I had ordered the chicken kebab and chips with a soft drink. When the food arrived: 1. the container was filthy as if the food was dropped and put back hurriedly 2. the kebab was burnt, 3. lastly, there were no serviettes,no seasoning and a straw drenched in fat. I phoned the customer care number which is;082 716 3490 to complain. The male figure that...

Category : Fast Food

(0) Replies

Country : South Africa

My wife had an ear infection with severe pain . she went to the GP on friday 13/03/01. she was still in severe pain so Saturday i took her back to the GP. he said her infection was very bad & she neede to be hospitalised. trying to admit her to hospital became a mission. Essential med said it does not cover this in adults & i wil have to pay my own cost. i battled with them for over 2 hrs. they stated i must pay the 1st nite & get a motivating letter from the dr & there was no guarentee...

Category : Medical

(0) Replies

Country : South Africa

I purchased an “Approved Used” vehicle from Reeds Cape Town, the Opel Agent, in September 2010 with approximately 45000km on the clock – Opel Astra 1.9 GTC Diesel For “complete peace of mind” the salesman at the time convinced me to purchase a full warranty package from Motorite, as well as an Extended Service Plan –both at a huge additional cost. I was also instructed to always service the vehicle at the agents, which I did. This turned out to be a total waste of time and...

Category : Motor Industry

(0) Replies

Country : South Africa

Everytime i'm loading airtime i can make one or two calls and its get finished so fast that, i phone MTN consumer complaint for quite sometime now, but i've been told that i'm subscribe to certain companies that i have no clue of. and when i phone those numbers they gave me no one pick the my calls. i've fraudulantly subscibed to companies that i never made any agreement to steal my airtime.

Category : General

(0) Replies

Country : South Africa

On the 31st january i took my phone in for repairs and now today (1st march) my phone came back the way it was and it was not repaired. My phone is still under warranty. The lady who created the cellular repairs job card told me now that the repair people at nashua didnt fix my phone because they didnt got a ansher from me when they tried to phone me. So how can the use that as an excuse? i took my phone in cause it had a problem and they didnt loan me a phone so how can they call me on my...

Category : Telecommunications

(3) Replies

Country : South Africa

El's Panel Beating's work amounts to an amateur effort, poor customer service and customer exploitation. I took my car in for a fender replacement and minor panelbeating to the bonnet edge. 1. I was told the card machine was 'out of order', so had to pay the balance of payment (after deposit), prior to collecting the car - I was left with no recourse to withhold funds for work not accepted. 2. I arrived to collect my car to find that 100km had been added to the mileage! Upon drop-off,...

Category : Motor Industry

(0) Replies

Country : South Africa

18/1: After a week of phoning the Nashua Call Centre, and they don't return calls when they say they would, and holding almost every time for longer than 10 minutes, based on information they provided I might or might not get reports in an indeterminate time detailing information on billing which I dispute. Personnel I had to deal with: Peter Eillers, Sifiso Kgrapi, Roelandi Kruger, Charmaine, Elize. I have detailed dates and times of every encounter I had with them this week. The...

Category : Telecommunications

(0) Replies

Country : South Africa

I arrived at clinic at six only to be attended at 8am because the were no enough papers they've ordered Cards but government has not delivered yet us patience suffering because of that. When we ask for clear information from the stuff we getting shout at. Real so not happy with this service

Category : Medical

(0) Replies

Country : South Africa

Made a complaint 20/02/13 and no response yet. I changed my debit order details in September 2012 I have 2 contracts with them and they have only been debiting the 1. The other is 90 days in arrears and i informed them they are liable for the cost as iu made the change in september and the didnt. now they have cut both contracts i dont have any service and they feel i must pay for a mistake made by them. If they listen they can understand the logic but they cant take ownership of their mistakes.

Category : Telecommunications

(0) Replies

Country : South Africa

Hi, I have paid Algoa Funeral Services for my mothers burial but they are not replying to my email. I live in New Zealand and cannot go to them to get this sorted. Who can assist me?

Category : General

(0) Replies

Country : South Africa

On 6 Feb 2013, my geyser broke down and I phoned Drain Doctor (Vereeniging) to assist. Two men came out on 7 Feb and established that it needs to be replaced. They removed it but had no tools to lower it down. They stood on a small side roof to lower it, but the roof gave in with both of them and the old geyser. One worker got hurt and the other only a cut. They left everything and drove off to take the one guy to hospital. After the incident two different men came back with the person who...

Category : Home Improvement

(0) Replies

Country : South Africa

Had an accident in October 2012 with my 150cc jonway galactica scooter. Took it to ts motorcycles to get it fixed. I paid for all the goods before hand. They fixed it, got it back with minor things not fixed due to availability of parts which was on order. Now almost 5 months down the line, I'm stil waiting.

Category : Motor Industry

(0) Replies

Country : South Africa

I ordered and paid R12000 for a Panasonic Camera from Waytel Electronics in Port Elizabeth. I also paid R200 delivery fees, and they promised that the camera would be delivered within 48 hours. The camera hasn't arrived, and I received an e-mail asking me to pay another R4550 for import taxes! They didn't even tell me the camera was being imported - they told me it was coming from a Warehouse in Port Elizabeth. They hung up on me when I was complaining on the phone, and they have told me...

Category : Electronics

(0) Replies

Country : South Africa

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