To whom it may concern I have written several times and have proof of the correspondence I have sent to UNISA including the Ombudsman, but I have not received a resolution as to why incorrect SUPP results show on my academic transcript on the my UNISA site. I have never written as SUPP at UNISA-yet these exams that were deferred are showing up as SUPPS on my transcript. This is not a true reflection of my academic performance at the institution and it puts me in a negative light when...

Category : Universities

(0) Replies

Country : South Africa

i went into nashua mobie at checkers centre in George, to take on the a new contract with a nokia and xbox deal on the 23rd december 2013. i came back to them onthe 2nd January 2014. up to now im still waiting for the phone and x box, i keep getting ridiculous excuses, i am really disapointed and completely concerned upgrading with nashua mobile

Category : Electronics

(0) Replies

Country : South Africa

There poor recepetion in durban phoenix areas,cell c speed are also slow,and not promised,cell c need to upgrade to tower to include 3G and 4G Lte that support Video calling and voice,poor service,all operates have video calling,we only get Hsdpa and Edge,cell c Need to include 3G so it can be stable,the area in Phoenix need upgrading towers is: Grove End,grove end secondary school tower,stanmore,eastberry,and also corngrove and bengrove need lte,

Category : Telecommunications

(0) Replies

Country : South Africa

Good Day My name is Tiaan Burgers Ive got a big complaints against nedbank .Nedbank made a big mistake in my loan accounts they by mistake payed up 2 of my accounts when they realized after 8 days the mistake nedbank took it in to their own hands on the 27th May accounts were paid up during this period If were busy setteling my debt and with my taxes so there were amount of R2500 paid in my personal account Returning goods so debt orders on my personal accounts stop account were paid up and...

Category : Loans

(0) Replies

Country : South Africa

Good morning I bought a door from you guys on the 30th November 2013 and it was installed by your people on the 8th of December. When the door arrived it had scratches on it and I showed your people they then gave me a form to fill in if I was happy with the door or not. I wrote on the form that the door had scratches . Hardly two weeks later the decorations on the door started falling off I called in and you guys told me to call back on the 14 of January that’s when you will be open....

Category : Home Improvement

(0) Replies

Country : South Africa

I will never visit a pannarottis or spur resturant again. My experience at the claremont outlet of pannarottis left a vile "taste in my mouth". When the owner/operator of the outlet can tell me as a customer to "get out" for complaining about racism then I would rather go else where. I was not abusive or threatening and that's the response I received. My feeling is that what I complained about (racism) was actually true and she could not handle that. So her response was to tell me to get out....

Category : Restaurants

(0) Replies

Country : South Africa

THIS COMPANY SAYS THAT DELIVERY OF SCHOOL UNIFORMS WILL BE WITHIN 48 HOURS FROM DATE OF PAYMENT. WHAT A FU...JOKE PAYED FOR THE ITEMS ON THE 7TH JANUARY 2014 AND I'M STILL WAITING FOR MY CONSIGNMENT(16 JAN 2014). SENT THEM EMAIL, NO REPLY. PHONED THEM' NO ANSWER" I HAD TO SEND MY SON TO SCHOOL WITHOUT HIS "PAYED FOR" UNIFORM. A 'MICKY MOUSE' COMPANY. WHAT A UNPROFESSIONAL COMPANY.

Category : Consultant

(0) Replies

Country : South Africa

After almost 7 years of loyal payments to MFC and 2 vehicles later that they financed I decided to upgrade to a new vehicle on the 14 of January. MFC declined me.My account was up to date.Even if my financial posision was not so good I always paid my car on the date due.I would recommend the public to try to get finance with a company that reconizes loyalty,isnt that the way you build trust.I was so embaressed when I got the call from the garage that I wanted to purchase the new vehicle from...

Category : Financial

(0) Replies

Country : South Africa

I am writing to encourage other clients to avoid Hollard Travel Insurance if at all possible. We called their emergency hotline during a holiday in Nepal, and the people at their call center lost our policy over the period of more than 24 hours. We urgently needed advice on how they could cover us getting out of the mountains as I was very sick with AMS. they left us stranded, so we made our own plan and paid the exhorbitant evacuation fees. When we complained about the lack of service...

Category : Insurance

(0) Replies

Country : South Africa

how can nedbank debit my account of 2ooo rand without my permission and i did not have any debits with them and it was my childrens school and clothing money i ask for a refund and they refused because blakes associates gave them authority

Category : Banking

(0) Replies

Country : South Africa

It's almost impossible to find a street in Randfontein without potholes, grass no being cut anywhere town (minicipal responibility/areas), weeds grouwing in roads, not being removed, town badly littered and not being cleaned up. Noticed inconsistent rates and taxes being applied mcompared to neighbeouring towns

Category : Municipal

(0) Replies

Country : South Africa

I purchased a 2nd hand toyota yaris by ntt toyota delmas in cash on the 17/12/13,of which when I signed for my deal,I was told everything was in good condition,I also obtained papers as proof,that all was checked & of perfect condition,within 3 weeks of driving the car my battery died & had to buy a new 1 fr R750,I phoned Toyota Delmas & spoke to my sales guy who said should phone the manager & explain,I've phoned & left several messages fr the manager he is not returning my calls,I feel I...

Category : Motor Industry

(0) Replies

Country : South Africa

We have paid our Vhembe account electronically every month and even paid excess> They only picked up on payments here and there... some were credited and some not. Now I sit in a different town trying to get that account fixed - I send email after email to Phumudzo and call them with no action. What else can I do? I cannot believe they get paid by us to do nothing. So frustrated.

Category : Municipal

(0) Replies

Country : South Africa

On the 16-12-2013 my partner and I were booked to fly from Cape Town to Livingstone, Zambia via Johannesburg - Flight Booking Reference: SA/ZRXIAB. At check in they found her details but could not find mine and we were directed to the SAA ticket counter where I was informed my ticket details were incorrect. The problem was that my surname and middle name were switched when the ticket was booked and the person informed me I had to buy a new ticket. My passport number matched, and all the...

Category : Air Travel

(0) Replies

Country : South Africa

we were camping at zanandi klub at hartebeespoort in december - bathrooms were filthy and campers were disgustingly loud and verbally unbearable, a lot of campers were complaining at the management of the camp about this - they did nothing. we left early without getting a refund after it got so unbearable we could not take it further.

Category : Amusement Parks

(6) Replies

Country : South Africa

we were waiting to be helped at the pretoria north post office about a month ago for more than an hour with only 3 people in front of us - 1 teller was open and helping customers very very slowly. 1 other lady were only helping people who collected parcels which there were almost none of - she did not help other customers in the meantime. dont know if she knew how... it is totally pathetic - other workers were walking around and doing nothing actually.

Category : Courier

(0) Replies

Country : South Africa

I am so disappointed with virgin, after two attempts trying to communicate via the website contact i received no response... eventually wasting airtime via telephone... telling me that my number is no longer on the system.. i received no warning that my number would be de-activated... i had that number very long and there still over R100 airtime on. How could they just recycle my number. I want my old number back: 0741506666

Category : Telecommunications

(0) Replies

Country : South Africa

I've been a loyal subscriber of Vodacom for more than 12 years but experienced the worst customer service ever costing me a lot of money. In a moment of utter ignorance I fell for a Afrizon and hallmark "over the phone" deal were I received a pink cellphone with 2 simcards? and a voucher to use. All and all the deal will cost me R240. I wasn't interested in the package at all so I went to a Vodacom outlet to cancel the deal which is possible within 14days of receiving. A consultant of Vodacom...

Category : Telecommunications

(0) Replies

Country : South Africa

Doggyways - pet sitting. Be warned do not use this service. We had a terrible experience. The lady Charlene Becker wants a 50% deposit immediately to secure the so called pet sitting service. Then she makes an appointment to come and meet you, your pets and get the keys. But she continues to reschedule and eventually just stop to answer your calls or messages. 12 hours before we had to leave on holiday we had to make other plans because she still did not pitch or make any effort to contact...

Category : General

(0) Replies

Country : South Africa

In November I was looking on websites for loans and to which i failed to read the terms and conditions of the requirements and R399 was deducted from my account for an annual service fee. As soon as I noticed that it was my fault for not reading. I called loan Tracer to which Kevin answered my calls (he always answers my calls when I phone) I requested that my subscription be cancelled with immediate effect. He advised I needed to submit a letter advising I want to cancellation as well as...

Category : Loans

(3) Replies

Country : South Africa

to pay an a count at service stations at edgars seconda standerton is hopeless i will newer bay or do busness with them they all time offline or come later

Category : Service Stations

(0) Replies

Country : South Africa

I went to buy ribs & chips at mivami carlton centre. When I open the take away box 10mins after I left the shop. The chips looks so stale and they not even close to freshness. The pork ribs taste like they boiled them a week before and it taste nothing like the pork ribs I know. I was so mad that I wasted my r59 for nothing.

Category : Fast Food

(0) Replies

Country : South Africa

why don't Richards bay municipality do take bins refuse. were must I leave the bin. its so irritating.

Category : Municipal

(0) Replies

Country : South Africa

After I submitted my documents I got a call from Mariangel about some elements that's missing regarding the application. She was extremely rude and condescending, talking to like I was a dumb little child. Given the amount of money these loan companies make on the loans they grant I would say they better treat their potential clients with much more dignity and care! Very disappointed in MAS financial services!!!!

Category : Loans

(0) Replies

Country : South Africa

The municipality put a company in charge to take the readings but this company does not do the work correctly.The first time they did not come for 3 months to take a reading,the municipality then charged me for those month R7000 and when I went to complain they said its my fault but it wasn't cause that company did not take the readings,It happened again last month December that they say there was no reading for the electricity but there was one for water so I ask you how can that be?I am so...

Category : Municipal

(0) Replies

Country : South Africa

Sanral go on and on about how we need to register to get an eTag, i have tried numerous times to do this online and it never works. Their site just hangs, then i always have to re log in and start the process of filling out my details from scratch. they are USELESS!!!!!!! I can see exactly why so many people have issues with them.

Category : General

(0) Replies

Country : South Africa

Vodacom is deducting money on behalf of a third party from my Vodacom Contract Account for 4 months now. On enquiry they informed me that it is for Content services rendered by Waspa for graphics and antivirus software! I regularly receive adverts for all nonsense under the sun, BUT 1. I have never subscribed to any services via the Internet 2. I have never used any services forced onto me by misleading and irritating advertisements 3. I have never given Vodacom permission to deduct...

Category : Internet Services

(0) Replies

Country : South Africa

I went to a presentation for VRS holiday timeshares and was talked into taking the package, 2 days later I phoned the consultant to cancel the plan and he said he couldn't. I later found out he lied. I have sent numerous emails and made many calls to cancel the service. The payments stopped coming off my bank account and so I thought that the contract had been terminated. Then on the second of January 2014 suddenly a deduction was made from my bank account for 24 thousand rand. I have not...

Category : TimeShare

(2) Replies

Country : South Africa

Goods ordered in October 2012 have not been received. Numerous refunds requested and no response to e-mails. I have tried calling and you wait for ages for an operator and no response to the questions. I have asked my query to be elevated to a superior. No response. Have tried to remove myself from their mailing list but have not succeeded. If their admin is so bad how can the company continue to operate. I used them extensively in the past but will never order from them again

Category : Retail

(0) Replies

Country : South Africa

Good day I want to lay a complaint regarding Virgin Mobile I’ve already lodge a complaint with Hello Peter regarding this crap service, I don’t know where to lay my complaint because all that I want to do is just to cancel my contract with Virgin Mobile, I am only 5 months on this contract and my phone is broken, this blackberry only give me problems from the first day I’ve got the handset and Virgin Mobile that gave false advertising on their webpage, and when I did complain...

Category : Telecommunications

(0) Replies

Country : South Africa

Its so annoying top tv has changed their channels once again!!! Besides that they have also changed the times on the starplus chaNnel for prograMmes... Its so annoying because we don't no the times when I put a reminder for a prograMme its sopmething else on the channel... What the hell is going on... Can they not give us the coorect times for the right series... This is pathetuc I think I may as well go back to dstv...

Category : Satellite Services

(0) Replies

Country : South Africa

I have a loan with Nedbank which is on arears because I lost job and was unable to pay 3 installments, luckily I got a job in Septemberand I informed them and requested that they extend my loan with 2 months but they refused, so we reached an agreement that they will deduct normal installment every month from my bank account and that I will pay extra 500 as soon as I get a salary adjustment. They have been deducting according to the arrangement in past two months and was surprise to see a...

Category : Loans

(0) Replies

Country : South Africa

Hi mnr Ek het by jd groep 2 banke met voetstoeltjies gekoop, n koffee tafel en n tv kas. Dit was in 2012. Vir 6 maande was als nog in hulle plstiek toe gestoor. In maart 2013 het ek hulle begin gebruik. Hulle was pratig mooi gewees. Na 5 maande se gebruik begin die nanke se arm leuning induik en die sit gedeeltes van die banke lostrek. Ek gaan toe na JD toe en vertel vir julle my probleem. Hulle se toe hulle sal kyk daarna en vat my selnommer. Elke 2 weke gaan ek trug en hulle vertel my...

Category : Retail

(0) Replies

Country : South Africa

I wanted to use my gift card which I received from my daughter for Chrismas at Trappers Secunda. They refused to take the giftcard and asked where did she buy it. This is unexceptable. I will make sure that everybody will know about this behaviour. I drove all the way from Standerton which is 70km. This giftcard is paid for how is that possible?!. I will put this in the newspapers believe Eme everybody will know about this. You can call me on 0727401951 so that I can tell you how poor...

Category : General

(0) Replies

Country : South Africa

I took a phone from nashua mobile for a friend and we used to go to nashua to pay bt insted of the bill goin down it was going up. So nashua sent me a red later telln me m not payn nd I asked them then where was the money going,the slips we used to pay with were faded. So we paid the money but after payn that money there was no feed back from d ppl we paid money too then another phone call telln me I hvnt been payn then I went and payed R500 but again no feed back. Then I found out the guy...

Category : Scams

(0) Replies

Country : South Africa

HI My name is Doreen i have been on a debt review for 5 yrs and i have a loand and credit card with fnb.. suddently they deducted the amount of R2275 on the 19DEC without a phone call or making a payment with me and the sad part is they did not even notify me whether they did terminate the arrangement with my debt review or not .. and this money was deposited into my accoutn by a family burial society because my cousin commited suiside so this money was going ot holp on funeral

Category : Personnel Agencies

(0) Replies

Country : South Africa

I have Firestone tyres on my car. This morning on my way to work I heard a loud bang and thought my tyre had burst. I tried driving to a garage but my wheel was shaking thus i had to pull over. I phoned my husband and waited for him on the side of teh road. Eventually when he came he took the tyre off. To our amazement the tyre had no cut or punture or anything and went back to its original form. My question is why in heaven's name would it just go flat i could have gotten seriously hurt. I...

Category : Motor Industry

(0) Replies

Country : South Africa

On December 19, 2013, I went into CELLC Shop at N1 City, Cape Town as I wanted to buy cell phones. The consultant named Enrico staff number 9843 assisted me by taking in my documentations and said “ I will call you once the stock are here”. On December 23 @ 15.16pm, I received a phone call from the shop telephone number: 0843105314. The female caller did not identify herself but stated that the phones were ready for collection. At 18.30 pm,I got to the shop and was assisted by a staff...

Category : Telecommunications

(0) Replies

Country : South Africa

I was employed at Servest in their Integrated Solutions division over a period of 3 years. I was asked to go over to full-time staff.from October 2011 "because of the benefits & bonuses they could offer me"! My bonus period was as per the financial year (april) but they changed it to September, and also the bonus pay date. On 30 Sept 2012 I was due a bonus which never came, I queried this on a number of occasions and was told that no bonus was due to the "Directors discretion"! I pursued...

Category : Building

(0) Replies

Country : South Africa

BB Z10 went in for repairs at Edgars canal walk , What horrible after service renedered by Cell phone coiunter staff and Management after almost 3 and months they still havent folloed up with me and resolved my issues with BB Z10,i always have to call threm and in return they say they will call me back which never happens.i cant really complain about thier service because there has service been provided..

Category : Electronics

(0) Replies

Country : South Africa

I have been a loyal customer to vodacom for more than 6years and I even ported my number from other network provider to voda, only to find it's worse than the previous provider when it comes to network. Worst of all I live in soweto! I can't even browse without network disconnecting. But guess what I'm now on cell c I'm enjoying every minute of it and I'm happy that u gave such poor service! I wouldn't have moved at all. Thank you...Mpho

Category : Telecommunications

(0) Replies

Country : South Africa

Gosh of you see travel with roadlink again kill me. I am travelling from jhb and firstly the driver are very unfriendly shouting at customers. I kindly asked this afrikaans driver to please put the aircorn off a little bit as it was freezing and he tells me no its off and than goes off to his afrikaans buddies to tell them in Afrikaans that "gosh she wants me to switch the aircorn off and thatd not happening" thinking I do not understand afrikaans.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Urban Chick Hotel Cape Town Pls share! - Absolutely terrible service, Do Not book in in at this Hotel, its a so called 4 star but I don't see that to be slightly possible. This is not a family friendly hotel at all, we booked in for a 10 day stay but had to depart after the first evening. The general manager Siranne Van Onselen has a very bad attitude and is not willing to make any attempt to keep clients happy. This is a 3 star at best but don't expect any service, if you are a young couple...

Category : Hospitality

(0) Replies

Country : South Africa

Dellaying to proccess the claim to get standing frame yet you have denied me to be re-admitted at the rehabilitation center dispite medical reports from physician and therapist sent to you.iam contributing every month therefore you are not doing me favours.this is very disgusting.iam unfairly treated and denied my right as a paying or contributing to the scheame.I demand clarity on this issue as a matter of urgency.T.C.Ntsele

Category : Medical

(0) Replies

Country : South Africa

Medical aid has decline my application to be re admitted at rehabilitation center following my relapse.I was admitted at entabeni rehab for another diagnosis.now its a new diagnosis I've lost the total usage of my lower limbs(both)and my right arm following the seisures I had.its so pathetic and disgusting to be denied your rights yet I am contributing every month.Why did they turn me down dispite medical reports posted to them.Angry

Category : Medical Aid

(0) Replies

Country : South Africa

Dear Reader, I trust that this message finds you well. Today was an unexpected day of running around, an emotional wreck and not knowing where your money is. I was shocked with the service I received today at Markhams Gateway. One should expect a different kind of service in such a popular up market shopping place. Today (Saturday 21st December 2013) I went to Markhams to pay my account. As I approached the Cashier named (Kradele) I have asked what is my installment due. She then...

Category : Retail

(0) Replies

Country : South Africa

We went for breakfast at spur. We were seated and drinks order was taken. We waited more that 15 minutes for our two glasses of coke, which was flat coke. The table next to us received their drinks the same time as we did, where they actually forgot what drinks they ordered when it finally came. We then ordered full portion of wings for a starter and our breakfast at the same time. When we started eating the wings, we found that the wings was bloody inside, not fully cooked. We showed the...

Category : Restaurants

(0) Replies

Country : South Africa

I'm embarased to even reccommend toptv to my friends coz its the video are not showing ,some of my channels are gone but I paid for them , some they play a language I don't understand. I'm seek and tied of this I'm moving to dstv.

Category : Service Stations

(0) Replies

Country : South Africa

I cancelled a booking and I was promised a refund will be done as soon as my banking details were received. I emailed them Saturday Morning of the 14th Dec to Lisa who was assisting me with my booking. She since hasn't not communicated anything with and has since been unavailable to take my calls. 8 days later, she had not returned any of my calls. I was finally given her direct number and she was extremely rude and put the phone down in my ear before I could finish talking to her. I'm...

Category : Hospitality

(0) Replies

Country : South Africa

On 13/12/2013 a telkom employee disconnedted my line and put me on hold for 55 minutes. After all this time of listening to a prerecorded message, I realised that nobody was going to come back to help me. I logged a call that I had no telephone service. I received an sms with a reference number that "Telkom with endeavour to resolve the problem ASAP. Apologies for the inconvenience. Please do not reply to this SMS. Telkom. I have called every day this week and got a promise that somebody will...

Category : Telecommunications

(0) Replies

Country : South Africa

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