We sent our Nissan Pathfinder in to CARtime in Pinetown for a service the Wednesday 19/12/2012. They serviced our vehicle and on return we found it had no power. We took it back the next day and were told, they couldnt have done anything to it. We left for JHB the next day and called them from the road to say it still had no power, there was black smoke and that the petrol was heavy. Kishen then told us its nothing they could have done to the car. We then waited for the technical manager to...

Category : General

(0) Replies

Country : South Africa

BOUGHT NISSAN MICRA TEKNA 1.5 2011 MODEL AS A DEMO ON 12 APRIL 2012 FROM MOTORDEAL VANDERBIJLPARK. KM 14250 VEHICELE WAS SERVICED BEFORE DELIVERY. AFTER A WEEK WE REALIZED SOMETIMES A SHATTER WHEN PULLING AWAY. TOOK VEHICLE TO AGENTS. THEY REPLACED MOUNTING. TOOK VEHICLE BACK FOR SECOND TIME FOR SAME PROBLEM.AGENT INSPECTED VEHICLE, BUT COULD NOT FIND A PROBLEM.TOOK VEHICLE BACK ON 02/01/2013 FOR THE THIRD TIME FOR SAME PROBLEM.AGENT SAID THAT CANNOT DO ANYTHING. CAN YOU PLEASE HELP ME.

Category : Motor Industry

(0) Replies

Country : South Africa

Ek gee moed op en weet nie meer watter kan toe nie en het HULP nodig! My seuntjie is in Sep 2011 gebore met clubfeet, my medies weier om vir enige iets te betaal. Ons moes self die dr's en die spesiale skoene betaal wat hy moet dra! Ek het navrae gedoen en almal se vir my hy is met dit gebore en hulle moet alles dek! wat staan my te doen! Hy moet elke jaar n nuwe paar skoene kry en elke keer kos dit R2000 dan praat ek nie eers van die dr;s rekening van oor die R10 000 nie!

Category : Medical Aid

(0) Replies

Country : South Africa

SINCE AUG 2012 WE ARE TRYING INVAIN TO GET INFORMATION ON OUR FLEXI POLICY. NUMEROUS LETTERS AND PHONE CALLS LATER STILL NO RESPONCE. I WAS TOLD TODAY AFTER R122.00 OF WAISTED AIRTIME THE MANAGER HAS BEEN SEND AN EMAIL WHILE TALKING TO ME AND I WILL BE CONTACTED TODAY. ITS 6PM AND STILL NO CALL RECEIVED NOR ANY INFORMATION WE REQUESTED A FEW TIMES. I HAVE NOW CONTACTED LOCAL NEWS PAPERS AND WILL TAKE LEGAL ACTION TO THIS REGARD AS THEY ARE DENYING ME MY RIGHT TO INFO

Category : Consultant

(0) Replies

Country : South Africa

I am a former employee of Toyland Preschool and the place is not a good place for children. The children are not given enough care because there is not enough staff and the owners leave early and then the staff are left by themselves. There is not enough space so the children that are sick cant be kept seperate. The use old and vegetables to cook the food and sometimes put the food in the fridge and warm it and give it to the children the next day. Its not a nice place to leave your...

Category : Child Care

(8) Replies

Country : South Africa

my fiancé and I arrived at Ocean's view hotel on the 26 December 2012 we were booked for 4 nights stay, we paid for a self catering unit but our fridge was not working, shower doors were broken, we paid for a room with mnet but there was none. this is totally unacceptable we paid R700 a night for the most pathetic service I have ever encountered. We reported to several staff what all these problems were, but everybody was just passing on the responsibility I dont mind pay money for...

Category : Hospitality

(0) Replies

Country : South Africa

The most disgusting hotel I have ever stayed in. The room was dirty and stank. The bed was dirty and stank - there was a slug in the bed. The floor was filthy, the shower was broken. The toilet was broken, the shower was broken and the bath had brown stains on it. The booking agent (safarinow.com) advertised mnet in the room. There was no mnet and on consulting the rude receptionst he confirmed no mnet and told me the manager wasnt available to help. I would not recommend anyone to stay in...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Do not use Auto-mate Honeydew for any major or minor service! I took my car in for a major service at 7am only to discover 9 and a half hours later that my car was put on jacks for all that time with the tyres off and the bonnet open... and in the rain under the netting carport!!! Nothing had been done. The receptionist said they were having staff problems and only 3 cars had been serviced that day. When did staff problems become a customer problem, why did she not tell me in the morning and...

Category : Motor Industry

(0) Replies

Country : South Africa

Good day. I wanted to bring to your attention the disgusting craftmanship of Michael Fraquet of Jazzy Pools and Paving. I unfortunately used this company from an aquaintance from work. I required a drop in splash pool 3.5x3.0m. Some of the issues: -No outflow pipe for backwashing -Pool dropped in uneven -Poor communication and constant supervision required by our family members as owner was never on site. - No Pool Cleaning equipment delivered (still awaiting) - Process has taken...

Category : Building

(0) Replies

Country : South Africa

BMW Auto Bavaria Midrand replaced a worn engine mounting on my 2004 Mini Cooper S. When changing the component they damaged the Catalytic Converter valued at R20 000.00. When I took the vehicle back for them to have it repaired they refused to take liability for the work they performed on my vehicle. I escalated the matter to BMW Complaints Line and the verdict was that they cannot help me. I am now landed with an undriveable vehicle and in excess of R20 000-00 damage.

Category : Motor Industry

(1) Replies

Country : South Africa

I have phoned vodacom customer care to retrieve my puk number. I spoke to the lady by the name of siphokazi booi. She was very rude from the first moment she picked up the phone.she asked me security question, that I answered. She then told me that she can't assist me as I have failed to answer security question. I asked which question have I not answered correctly and she told she is not going to entertain that and hang up on me putting me straight to the machine. I'm due for an upgrade now...

Category : Consultant

(0) Replies

Country : South Africa

Dear sir/madam The above matter refers. On the evening of 16 December 2012 at approximately 23:20 my wife, received an emergency call from your Cape Town office inquiring whether or not we were home as the alarm had gone off. She informed them that we were out of town and urged them to rush to the house. A few minutes later she received feedback from the office after they had spoken to the officer that was dispatched to the house and was told there was not problem but they needed...

Category : Security

(0) Replies

Country : South Africa

As hul waag om geld van my bank af te trek voor ek di geld kry wa voor ek ansoek gedoen het dan sal ek hul in di hof sien vir bedrog en ek maak ni grapies ni ek doen

Category : Loans

(1) Replies

Country : South Africa

I purchased a cellphone contract phone on October 2011 for 24 month with a cellphone warranty of 24 months for any damage on the cellphone, I started having problems with the cellphone where on the BB 9800, the front top keypads (green answering button, Menu Button, Escape Button, Red disconnection Button) got detached from the cellphone, maybe it was my fault, none the less, i used the cellphone with no problems as I knew that the warranty will not cover that, now I have a problem where the...

Category : Telecommunications

(0) Replies

Country : South Africa

Bought a phone at Edgars store on the same week i had bought it. it accidentally fell , took in back to the store for repairs. was told thy will take it to Finrite the insurer it wil be back within 6 weeks, the 6 weeks passed came back afta 7 weeks with a report that its fixed paid R90 excess of wich i had no problem with because i believed my phone was fixed only to discover on my way out of the store that it was not fixed ( somebody ddnt do their job ) .. took it back to the store and was...

Category : Insurance

(0) Replies

Country : South Africa

To whom it may concern. I am a proud vodacom costomer who loves the "night shift" deal when you buy 12 rand or more airtime. The last time I bougt I got a message that say it expire @ 5am 21 December 2012 but when I try to make a fone call on the 20th it says that I have insufficient funds to make a call. How is that possible when it only expires the next day?!? Regard Jessica Groenewald

Category : Scams

(1) Replies

Country : South Africa

Do not trust this company. I took my car to Parow Coachworks for a repair on my doors and a scratch on my bumper. They informed me that the repair would take one week. When we arrived to collect the vehicle it was parked outside and was extremely dirty, they drove the car into the workshop where they continued to wipe the dirt off and do some touch ups, at this point I was already unhappy as I was told the car was ready for collection. Upon inspection of the car we immediately noticed the...

Category : Motor Industry

(0) Replies

Country : South Africa

Hi, Perching the 2 X Top TV units on Saturday from OK Furniture in Vanderbjilpark, I gave all the installation details the sales person which helped me which she said I will get a SMS with the Installers details…. Did NOT Happen!! Reading and complying in the sticker on the box, I sent through SMS’s through to 40004 including My ID number as requested. First SMS Sunday 11:34 9 December 2012. Second SMS Wednesday 10:37 12 December 2012 and the last SMS at Wednesday 15:46 12 December...

Category : Entertainment

(0) Replies

Country : South Africa

Basically he will tell you that he can do "EVERYTHING" the tiles they laid are not level, the walls the plastered are not square, the plumbing flooded the whole house twice? Save your money and don't use him

Category : Building

(0) Replies

Country : South Africa

Op 16Nov is my bakkie gesteel en onmiddelik by my versekering Dial Direct aangemeld.Van dag 1 af is daar geen kommunikasie van die versekering af nie en elke keer as ek bel om uit te vind wat aangaan kan ek nie met die persoon praat wat dit hanteer nie, hy sal my terugskakel. Dit gebeur nooit nie!! Selfs al met sy bestuurder oor die swak kommunikasie gesels en steeds geen verbetering nie. Nee mense ek beveel julle sterk aan om twee keer te dink voor jy Dial Direct wil gebruik. Dis nou al...

Category : Insurance

(0) Replies

Country : South Africa

How can vodacom have specials on T.V big posters on windows and NO stock in the shops. I have been a vodacom customer for many years and had never had such bad unmannered service in my live. At both the vodacom shops the assistents are unprofesional and not friendly at all. A week ago I went there tofind out what I will needs to get a BlackBerry Curve the special on TV and in there windows and today on my return there is not one that they can sell met it is 2weeks before X-mas. Must I go to...

Category : Telecommunications

(0) Replies

Country : South Africa

Firstly I waited for the bus for hours, was there at 6:30 for the 7:00pm but but the bus arrived at around 8pm to 9pm. Then I got to the table and they stamped and signed on my return ticket instead of the one I was supposed to use to go to Harare. Then the guy named Jim, who made the mistake said I should go back to the office and ask them to print a new one. I had to run there, got ther and got the ticket, when I returned the bus was pulling off. One of the guys that was packing laggage...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have a Vodacom account Burnard, Raaff & associates are handling my account as I could not pay my account due to some reasons they are handing me over for R 8 108.17, for airtime I have never received I refuse to pay this not I have a court summons, that is just nonsense how can they make you pay for something you never got will they even give me 8000 airtime that is just nonsense, the service is so rude you cannot talk to these people with the aptitude has if this has never happened to them...

Category : Telecommunications

(0) Replies

Country : South Africa

We ordered a kitchen from Alen Kitchens, and paid in full for the installations and we were promised that the installation will take 3-4 days to complete, we are sitting without a kitchen now for 4 weeks, and no attempt from Arno Fouche to even contact us for arrangements, surely when you do have the measurements of the kitchen and the money in your pocket you make sure that the product is installed as promised, so far after almost 4 weeks the carcass of the kitchen is installed, it is...

Category : Home Improvement

(0) Replies

Country : South Africa

On 2012/11/26 I went to Silverton SAPS to open a case. Capt Mosweu refused to open the case and dared me to lodge a complaint at the minister while dancing and clapping her hands behind the counter. Since when can the Police refuse to open a case and treat the complainant like dirt?

Category : Government

(0) Replies

Country : South Africa

Been battling for nearly a year for MTN to fix my account, Bradley in February said that it is sorted and can expect my credit and since then he is not responding on any of my emails.

Category : Telecommunications

(0) Replies

Country : South Africa

I HAVE A BLACKBERRY CONTRACT WITH CELLC IN OCTOBER THEY DEDUCTED R37.00 FROM MY RECHARGE AMOUNT I PHONED THEM ON VARIOUS OCCASIONES AND EVERYTIME I PHONE THEY GIVE ME A REF: NOS THAT CARRIES NO WATER REALLY. THEY TELL ME THAT THEY GOING TO REFUND ME FOR WITH THE AMOUNT FOR MORE THAN A MONTH AGO. I RECHARGED R70.00 ON THE 21/11/2012 AND MADE A CALL I WAS DOUBLE CHARGED R24.44 AND 7MIN 45SEC WAS DEDUCTED. I PHONED THEM AND NO ONE WAS ABLE TO TELL ME WHAT HAPPENED TO NEITHER THE MINUTES NOR...

Category : Telecommunications

(0) Replies

Country : South Africa

I took a pay cut at work and was unable to pay a debt of more than R20,000 to Vodacom. Vodacom handed me over to Burnard, Raaff & *** in August 2011. In September 2012 I had reduced the debt to just over R4000. In November 2012 Vodacom removed my file from Burnard, Raaff & *** and handed it over to MBD Attorneys who further added more of their interest to the outstanding +- R4000 remaining balance. I had not skipped even a single month on my payments. Now I must double-pay interest...

Category : Financial

(0) Replies

Country : South Africa

I applied for a loan - and Nedbank could not confirm my employment due to the company moving buildings. I supplied our new contact details and they have still not done anything about it. i delivered a letterhead with our new details and no one gets back to me. I have been with this bank for many years and feel that if this is the type of service then i would rather move my account elsewhere.

Category : Loans

(3) Replies

Country : South Africa

i called the Municipality yesterday at 18h00 after i arrived at home and there was no lights and was given a reference number 617/22. I made numerious phone calls at which i had to hold for over 10minutes with no reply,and also was cut off a number of times yesterday. Please help as i have been calling and they keep on telling me that they will send someone to go and check even till now, nothing has been done.

Category : Municipal

(0) Replies

Country : South Africa

RECEIVED A WRITTEN OFFER FROM JULIUS BUCHINSKY AUCTIONEERS CAPE TOWN TO INDUCE ME TO SELL A PROPERTY- OFFER ACCPTED - PROPERTY SOLD - AUCTIONEER PAID - THEN DEFAULTED ON THE ORIGINAL OFFER.- TAKEN FIVE MONTHS FOR A RESPONSE - HANDED OVER FOR COLLECTION

Category : Property

(0) Replies

Country : South Africa

this is the worst service i have ever had. my blackberry constantly freezes downloads... but when i put in my MTN simcard it works fine. i then go to vodacom and tell them the whole story... they say it is a software problem. i give it in for a software update... i get it back on the 1of nov then it still doesnt work so the same day we send it back to go to johannesburg... later i call in to check up... they then tell me that it was booked i. on the 14th of nov and that i had to wait 3...

Category : Telecommunications

(0) Replies

Country : South Africa

I have a Nokia Lumia 800 on contract. Only 7 months old. After 7 months the sound packed up. Cannot receive incoming calls. Cannot hear anything. Sent it in for repairs at Repair Centre Vodacom Langebergmall, Mosselbay. Then they want an amount to backup my data, an amount for an addaptor for me to be able to use my sim in another phone. I refused this because I am a pensioner. They gave me one of there cheapies to use. After 7 days I contacted them because I didnt hear anything. According...

Category : Service Stations

(0) Replies

Country : South Africa

WE HAD A COMPLETE NIGHTMARE DEALING WITH THIS COMPANY. WE PLACED AN ORDER FOR 2013 CALENDARS. WE PLACED OUR ORDER ON 2ND OCTOBER THEY WERE ONLY DELIVERED ON 22ND NOVEMBER. IT WAS IMPOSSIBLE TO REACH MONICA (VAN TONDER) ON HER PHONE, WE WERE LUCKY TO GET AN EMAIL REPLIED TO. DO NOT USE THIS COMPANY. TRU BLU INNOVATIONS MONICA VAN TONDER PO BOX 7480, KRUGERSDORP NORTH, 1741 (072) 410-9520 WWW.TRUBLU.CO.ZA

Category : General

(0) Replies

Country : South Africa

My mother-in-law bought shoes from stall D6 at Montana Family Market. She has had to take them back 3 times because they kept on breaking. The first two times they exchanged the shoes for her, but the third time they refused. They kept on saying that they had already exchanged the shoes two times, and that she should use glue to stick them. The lady actually brought out a container of glue to show us what the glue looks like that we should use. This makes me think that they just “fix”...

Category : General

(1) Replies

Country : South Africa

I received my new credit card from Roodepoort Absa and the following day large sums of money were withdrawn from the account. The card/pin was on my at all times. My limit was set at R 1 000.00 per day and around midnight numerous transactions in a matter of 2 minutes were processed amounting to R 6 ,000.00. I immediately phoned the credit help line to report and went to the police station and made a affidavit. On-going to the branch I was told they would not help me as they don't...

Category : Credit Cards

(2) Replies

Country : South Africa

I bought a car cash from the above mentioned dealer and they owner was the one doing the sale even they were the nicest guys until i paid them the money, theres was the service book outsanding+hand book+spare keys(thant i was told its in their safe) and that ill get them after they register the car. since then everytime i call they no one wants to talk to me and the last one i spoke to ( Vanessa) sweared at me. when i got the car it was laready due for service and we agreed that they wil be...

Category : Motor Industry

(0) Replies

Country : South Africa

I have a shipment of 20ft released from China to South Africa JHB 4/11/2012. All costs were arranged and paid in full in China(R25000) through PIL agent and I was told that NO payments will be made in SA except SARS and Custom clearance. Surprising was to receive an invoice(R8900) from PIL South Africa with a new bill to be paid. I then contacted China PIL enquiring of the invoice and they emailed confirmation that we should not pay South Africa as all payments were made. I ended up paying...

Category : Courier

(0) Replies

Country : South Africa

We went out for supper at Lucio’s Pizzeria in Blackheath, Northcliff on Tuesday 13 November 2012. I ordered a Carpaccio as a main meal. The Carpaccio was very tough & sinewy; the bread accompanying the dish was made up of 2 toasted slices of rye bread, 2 green pepper rings, no capers, and no lemon wedges – definitely not the quality that I am used to at this restaurant. I made enquiries with our waitress only to be told that the Carpaccio was made with Silverside. I complained about...

Category : Restaurants

(0) Replies

Country : South Africa

I have spoken to several people at FED EX COURRIERS i get cut of, no one calls me back when they say they would. I have been waiting 3 weeks for my parcell, I mean this is so rediculous Fed EX, is freakin useless!!!!!!!!!!!! How can you ask money for such shit service i have spoken friendly and stayed friendly with your people well it did change anything. Your employees dont give a shit about your " great service" policy ... companies should not use your services anymore because you are...

Category : Courier

(0) Replies

Country : South Africa

I made an online booking on 8 November using some of my Voyager miles and credit card to pay the airport tax. The next day I received a call saying that the booking had not been confirmed because the Voyager 'system' was down. Since then I've had lengthy phone calls to Voyager to explain the problem. At first it appeared that the problem was credit card payment that had not been processed. Now, 6 days and many phone calls later, I'm told that the problem is not the credit card - it's that the...

Category : Air Travel

(0) Replies

Country : South Africa

they did the same tom. you qualify. till today nothing happended. they just refer you to Loan Companies after that it is your problem. they dont even care to contact you

Category : Loans

(1) Replies

Country : South Africa

I would like to lodge a complain against Pumlani lodge on Moloto road Pretoria My daugther Starling Halliday was suppose to get married at the lodge on the 20th of October 2012 We have booked the main venue more than a year ago and paid deposit for the main venue, I went with my daughter 3 times to meet the people at Pumlani lodge to plan her special day ( all monies due were paid long before the wedding date) We had the deco raters in for a test a few weeks before the wedding to...

Category : Hospitality

(0) Replies

Country : South Africa

On 03/11/2012 I purchased an audio adaptor from Baytronics. After installing the unit to my car it had blown out. I took it back to Lauren ( the owner). He told me he could not help me as there is no guarantee on this product. He told me that non of his products has a guarantee. There is a sign on the wall behind the counter stating " ALL REFUNDS WILL BE LEVIED WITH A 15% HANDLING FEE". I was willing to pay the 15%. Needless to say I had argued with him for not replacing the unit. There...

Category : Retail

(0) Replies

Country : South Africa

sins payment was made no communications was made of progress

Category : Loans

(0) Replies

Country : South Africa

Once again I have been scamed,I received a sms saying I have been aproofed for R60000.00 I must phone the do so and get once again another sms with detail were to pay my R350.00 fee I go and draw out my LAST R350.00 and pay the people after a week no feed back from them and also no R60000.00 I WANT MY MONEY BACK or my laywer will be in contact with you people! WHY do you do this to us realy we think we can rely on you to help us out not bring us down!!LL200614

Category : Loans

(1) Replies

Country : South Africa

My daughter was involved in a car accident and she took the car to Top gear panel beaters Gezina - Pretoria) for repair. she has since taken it there and they keep on promising deadlines to fix it but to no avail. we have paid part of the amount needed for repair but there is no progress made in fixing the car. it has been a long time now, and this has caused adverse frustration on us. please help.

Category : Motor Industry

(0) Replies

Country : South Africa

Like any other peeps, I've received these sms saying my loan has been pre approved for R60 000.I just ignored these sms

Category : Loans

(0) Replies

Country : South Africa

I am absoluted disgusted with the service I have received from my estate Carol from Bonnins. The agency forget to include a separate charge in my lease and six months down the line, when they realised it, I was told I'd be liable. It was never stated in any form in my contract/lease that I signed and agreed to. I later found out that the the landlord was also only informed about this charge 6 months down the line. What really upset me is that I share a geyser with 3 other...

Category : Property

(0) Replies

Country : South Africa

I received a bad service on monday by a second consultant.

Category : General

(0) Replies

Country : South Africa

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