I am very unhappy with the service from Furniture City Park Meadows. I bought a lounge suite in November 2011 from them and it was delivered a month later, DAMAGED. I informed them and they assured me that it will be exchanged the following week. Every week when I call them they tell me next week. I spoke to the manager Peter Mitchell on several occasions and he keeps promising to resolve the matter. It is now end of March 2012 and I am still paying for a product that I am not happy with, I...

Category : Courier

(2) Replies

Country : South Africa

I have never experienced such bad service as I experienced from Vodacom and Vodacare. My phone was handed in to repair. The list of excuses as to why the phone is not ready yet is endless. Vodacare did not submit my insurance claim forms, I eventually had to go to the store to make sure it was faxed, this is 2 days later. Then they order the wrong parts, I have to wait another week. I complaint to Vodacom, who seems just as incompetent as their Vodacare branch. I spoke to Wayne at...

Category : Electronics

(0) Replies

Country : South Africa

Hi there, Please note, Regarding a query on my ITC report. My issue was that woolworths listed me without informing me, and when i queried with them, they ignored me for weeks and weeks, and then finally i received a call from woolworths agent stating they received my letter in Sep 2009 about been in hospital etc and wanting to come to an arrangement with the account, but he said they ignored it as they dont care about the consumer been in hospital or sick, and that the money must be...

Category : Financial

(1) Replies

Country : South Africa

We are tenants at Michael House, in Mucklenuek, Pretoria, and it is being managed by First Property Trust, we have the following problems and we do not know how to go about tackling them. 1. All flats have been broken into, and similar items are stolen , ie Plasmas, Laptops , Cameras etc, cases have been reported mostly to Sunnyside police station and FPT is aware of this. Funny in most cases there is no sign of forced entry and the cleaner/caretaker seems to have keys to all the flats. We...

Category : Property

(2) Replies

Country : South Africa

I went to register at UNISA and the person who helped me with registration never told me if I wanted to do a PGCE I should get my Diploma evaluated by SAQA.Until I went there to UNISA with an e-mail I received stating I should get my Diploma evaluated that was on the 19th March 2012 which was the closing date for registration.I showed them the e-mail and they told me I should go to SAQA in Pretoria same day and be back to Richards Bay before 15:30 to register.I don't believe a competent...

Category : Universities

(0) Replies

Country : South Africa

Stay away from this place. I booked n 8 sleeper chalet almost 2 months in advanced. Four days before the weekend we had to go, Carla phoned me and told me that she made a double booking and that I cannot come that weekend anymore. I asked for a refund of my money, R1500. It is now a month later and still no refund. They keep saying they will, but they never do.

Category : Travel & Tourism

(1) Replies

Country : South Africa

Good day, My name is Teboho Tieho Motsekoa, identity number - 771126 5399 08 4, and I have an account at Ellerince (Zastron branch in the Free State). During December 2011 I bought a Blackberry Curve together with an HP notebook at the store and have now lost both my items. I reported the matter at Zastron police station, and was given a case number and an affidavit. Vodacom blocked both my phone and SIM card and gave me a refference number. I took the affidavit, case and refference...

Category : Electronics

(0) Replies

Country : South Africa

Good Day I went to Nokuphila Clinic got there before 13:00 for family planning,there is only one room for family plannin(room 2). When I got there saw the nurse going out I assumed she is on lunch......that was before 13:00 its now 14:40 and the sister is still not back I have decided to go home as they not helping all the rooms are free you can hear all the nurses in the pause area laughing and having a good time What I hate the most is this is not the first time something like this...

Category : Medical

(2) Replies

Country : South Africa

We were forced to use Ooba as bond originators when we bought our house thirty months ago. From the word GO we were ill-treated by Sue Dinny and her likes. Even the CEO from Ooba were not really interested in listening to our concerns. Registration EVENTUALLY!! happened! A few months after that my husband was retrenched. After a call to Ooba, they informed that his contractor status disqualified him from the benefit that we were PAYING for every month. My argument is: they did not bother to...

Category : Insurance

(1) Replies

Country : South Africa

on 24/02/2012 the alarm went off @ 10.50am. after long period Bongani eventually came. Did not even enter the premisses, the docket read can not enter because of vicious dog.... ha ha. there is no vicious dog. In fact there's a 15 year old maltese poodle that are inside the house and can not go outside unless the door is opened. They seldom respond to alarm, there were times that my parents were in Ilovo Beach and the alarm goes of, they get home long before ADT get there. Now I pay a monthly...

Category : Security

(0) Replies

Country : South Africa

My husband was with out work for a year, we receive a phone call from a company in umhlanga rock that he got the job but we had to get there with in a day. My mother went on the net and found a place to rent in Umdloti. I called the agent call Tina at Bonnins properties in la lucia, She said the place was still available. I asked her if the place was clean and neat she assured me that it was. we paid the money and deposit. Then she assisted that we sign the lease and fax it through. I asked...

Category : Property

(1) Replies

Country : South Africa

Despite numerous communications, including a final letter of demand, ADT has failed to respond let alone complete the contracted security installation at my house. As a result my security hsa been compromised.

Category : Security

(0) Replies

Country : South Africa

Since 14February 2012 we are experiencing problems with our 8ta connections. We complained several times. On Monday 20 February 2012 was the first time Abigail Anthony gave me a reference number (694541). Yesterday evening it looked if the problem was fixed round about 22:00 and this morning when we wanted to make use of this service again there was problems again. If you phone 8ta they say that there is service interruptions. How long does a service interruption actually take, after that I...

Category : Telecommunications

(0) Replies

Country : South Africa

On the 24th of November 2011 I bought a Toyota Fortuner from Pieter King at Barloworld Stellenbosch. We finally received our car at 16:45 on the 15th of December, the night before we had to leave for holidays, without any of the extras having been fitted (headrest DVD players for the kids). The reason for the delay was apparently because the vehicle carriers refused to transfer the Fortuner from the stock yard in Bellville to the Stellenbosch branch. We noticed that the pocket behind the...

Category : Motor Industry

(0) Replies

Country : South Africa

The quality of the food is pathetic. The food is very oily and unhealthy. This has resulted in me having a runny stomach after meals which happen quite frequently. Food hygiene is not up to standard and there are no fans in the dining room to cool the room when the outside temperature is in the high 40 deg. You have to fight the flies to get some food in your mouth. The dining room staff do not listen to you when you speak to them. They also know how to dish up for their friends but when it...

Category : Hospitality

(0) Replies

Country : South Africa

I am absolutely furious. I purchased a microwave from Hifi Corporation, with a 2 year warranty. After 3 months, the unit broke, and I took it back to them. As per the consumer protection act, I have the right to ask for a refund or a new product. They informed me that they understand, and will honour this agreement, but they have to send the unit back to the manufacturer first, to confirm the fault. After 3 weeks, they contacted me via sms to tell me that the unit has been fixed!...

Category : Retail

(0) Replies

Country : South Africa

This is how they operate: You will receive an sms to say your number will be credited with X amount of airtime and the payment done through your retail store (Jet,Edgars etc.)account. They then register your cell number as a contract number with their company. Then the problem starts. When you need your PUK number,you have to wait for 48-72hrs for a service that can take less than 5mins on the proper telecommunication company like MT^N,Vodacom or CellC. When you want to cancel the...

Category : Telecommunications

(0) Replies

Country : South Africa

My brother was booked on their bus from Bellville to Pretoria on 11 February and then to Potgietersrus on 12 February. The tickets was only booked and paid for the Friday before the trip. On the Saturday night after he was already on his way to Pretoria, I was phoned at 10pm that to inform me that the Potgietersrus services was cancelled due to not enough passengers. My brother had no money on him and had to get to his final destination to meet another collection to go to a farm. I luckily...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Bought 5 HTP tablets (Gold) from Dischem. Bottle supposed to have 60 tablets, only had 49 tablets.

Category : General

(0) Replies

Country : South Africa

On 23/11/2011 I instructed ADT to terminate service effective06/12/2011. I acknowledged 30 day notice period and accepted I would be debited for December. They assured me that they would process the termination. On 28/12, I queried why they had again debited me for a terminated service. They assured me they would rectify and refund me. On 25/01 they debited my account AGAIN. I went to their offices and spoke to Thanusha Pillay, who assured me that the refund would be in my account by 31/01....

Category : Security

(0) Replies

Country : South Africa

Ordered two Colonel Hawaian Burgers at KFC Upington, paid for it and the attendant confirmed the specific two burgers when handing it to me. When arriving at home it was not what I ordered. There were now pineapple or cheese on the burger. The lettuce was of and I would not even serve it to a rabbit. The bun was old and hard. Phoned the branch manager (Kobus). Told him it was the second time this happend in about two months. Told him my baby was sleeping and I am expecting him to deliver the...

Category : Fast Food

(0) Replies

Country : South Africa

i have been lied to and money taken from me

Category : Motor Industry

(0) Replies

Country : South Africa

in june 29.2004 where i made a payment depositof R2175.00 and they choose places where to spend the holidays and this was not explained to me. i did use any of their services because the place they chose suited them. on 29th june 2005 ,icancelled this scheme and they did not return my deposit. i hope you can resolve this problem. thaks daniel

Category : TimeShare

(1) Replies

Country : South Africa

i opened my account 4 months ago my salary was paid in on 30\1\2012 today i could not withdraw money so i went into the bank THIS IS WERE TH JOKE STARTS!!! I CANT GET MY MONEY TO PAY RENT OR CRECHE THIS AFTERNOON AS MY ACCOUNT IS BLOCKED! WHY YOU ASK? BECAUSE ABSA WAITS JUST AS I HAVE MONEY IN ACCOUNT, NOT BEFORE!!!!TO TELL ME THAT I MUST BRING PROOF OF RESIDENCE (AGAIN)!!!!BEFORE I CAN GET MY MONEY!!! FOR CRYING OUT LOAD I WORK IN BELFAST AND LIVE ON A FARM IN MACHADODORP!!! THOSE WHO TOLD...

Category : Banking

(0) Replies

Country : South Africa

I requested a technician to come a repair my lightning damaged alarm system on 23/01.The Tecnician arrived monday night after I requested an urgent repair. The Technician then said he did not have a ladder and left with the promise to be there by 8am the next morning to fix the problem. 31/01 still no technician and no alarm. At least 6 phone calls. My house still does not have a working alarm.

Category : Security

(2) Replies

Country : South Africa

I have been charged for internet that I have cancelled 3 months ago and every time I log a complain I am told next month it will be sorted out! Fed up of telkom and they theft!

Category : Telecommunications

(0) Replies

Country : South Africa

Helen's Garden Services just left and ignored my request for them to de-weed and to correct where they had not cut the grass properly and refused to return.

Category : Home Improvement

(0) Replies

Country : South Africa

Never use Kalahari.com to buy anything!! Best of all not a computer! Their service is pathetic. They have all kind of excuses after they have you money! Especially beware of MustbuySA [apparently their supplier} I think it is a scam!

Category : Computers

(3) Replies

Country : South Africa

UNISA, as a distance education institution, is a complete disgrace! I have sent numerous emails and sms's to the contact details reflected on the web, but have recieved no reply thus far! The only thing that I receive is an automated reply sent on behalf of Professor L Molamu, the University Registrar which reflects my case number. Obviously UNISA representatives do not realise how imperative studies are for professionals who are part-time students and whose career is directly influenced...

Category : Universities

(4) Replies

Country : South Africa

I PURCHASED A VOUCHER THROUGH GROUPON AND I HAVE ATTEMPTED ON SO MANY OCCASSIONS TO MAKE AN APPOINTMENT FOR THE BOTOX PROMOTION THAT I PURCHASED IN 22 NOVEMBER 2012 I CAN COUNT HOW MANY TIMES I HAVE CALLED AND LEFT MESSAGES TO BE CALLED BACK, I HAVE SENT TEXTS TO THE CONTACT NUMBER AND EVENTUALLY I WAS ASKED TO CALL IN EARLY JANUARY WHEN THEY RE OPENED AFTER THE FESTIVE SEASON. I DID SO ON 3RD JANUARY AND WAS TOLD AGAIN THAT I WOULD HAVE TO CALL BACK THE FOLLOWING WEEK TO SEE WHAT THE...

Category : Medical

(3) Replies

Country : South Africa

UNISA needs to reconsider opening a call centre. I have never experienced such a fustrating registration process in my life. This is really bad. They need to do something about their registration process.

Category : Universities

(1) Replies

Country : South Africa

Bought a new contract phone and received it on the 11/01/2012. Back cover did not fit correctly, thus a manufacturers fault. Contacted Chris Schutte who is the manager of Festival Mall MTN store, to explain the problem and also went to the store to show him the fault. Bear in mind that this complaint is within the seven days that allows you as per the contract and explicitly explained to me that i can bring it back and they will provide me with a brand new phone. Chris then proceeded to...

Category : Telecommunications

(1) Replies

Country : South Africa

I bougth a usb modem from vodacom outlet in germiston on the 15 of december 2011, it only works not less than 10munits then it went dead, on the 19-12-2011 i return it to the shop and i was promices that its going to be fixed within 7days and they will call me but they never did, on the 09-01-2012 i went back to check it and i was told that it has not yet return frm the service and i have to make a follow up myself becouse they (vodacom)is a middle man and they is nothing they can do. i've...

Category : General

(0) Replies

Country : South Africa

My children were at home and experienced an armed robbery yesterday around 13h45. They pressed the emergency panic button but ADT did not respond. My son was held at gunpoint and locked in a barhroom. ADT phoned my husband who was at work to check if everything was okay. Surely this is wrong - can we say that everything is not fine if we are being held up? The SAPS was at my home before ADT was. What exactly are we paying for?

Category : Electronics

(1) Replies

Country : South Africa

Firstly, I was sent a message saying that my bill had not been paid and I would be blackilisted. I called in to the callcentre to find that it was a mistake! Really now! Secondly, the phone I have on contract is faulty. We took it in to a branch who sent us to Nokia(30 mins away). The phone was returned supposedly repaired but with the same fault. I contacted 8ta's callcentre yet again. The agent and his manager were to arrange for collection. Two weeks ago and no collection! I called...

Category : Telecommunications

(0) Replies

Country : South Africa

On the 23/12/2011, i have deposited two cheques to SARS ,one amount of R 909,673.97 ( ch no 1228) and the other amount of R 527,029.00 (CH.no 1229)both cheques were for VAT.A week later, we were suprised to see that the cheques were reversed where as there was sufficient funds on the account.I have spoken to a Business consultant-Marina Vox and Marina Pretorius; our new Relationship Manager is aware of the problem ( Absa Kempton Park-central avenue).When i checked with SARS, i noticed that we...

Category : Financial

(0) Replies

Country : South Africa

Vodacom provided incorrect information regarding my ugrade causing me to drive through to a centre and spend a hour and a half waisting my time as the informtaion that was supplied was incorrect. Now I demand from them to correct they're mistake and all they do is pull their shoulders up. Vodacom is incompetent and does not have a clue what customer service is. For them every customer is just a number....

Category : Telecommunications

(0) Replies

Country : South Africa

8ta is the biggest load of crap to come out of telkom,no signal,even though when you buy their 10 gig contract they tell you there is signal, if you eventually get signal,you wait 10 mins at least to connect to you site,then you wait and wait for something to happen, i logged on to telkom and the thing i wanted to do took me 37 mins without actually completing my work,then logged on to VODACOM and finished up in 13 mins!!!!!!!!!!!!!!!!!! well done TELKOM nothing changes,FU

Category : Telecommunications

(2) Replies

Country : South Africa

8ta is the biggest load of crap to come out of telkom,no signal,even though when you buy their 10 gig contract they tell you there is signal, if you eventually get signal,you wait 10 mins at least to connect to you site,then you wait and wait for something to happen, i logged on to telkom and the thing i wanted to do took me 37 mins without actually completing my work,then logged on to VODACOM and finished up in 13 mins!!!!!!!!!!!!!!!!!! well done TELKOM nothing changes,FU

Category : Internet Services

(0) Replies

Country : South Africa

I took out a contract with MTN - the Samsung Gio package. It has been weeks and I have not yet received the TV that is part of the contract. It was to be delivered within 7 days. I also found out today, that there is a software problem on the phone and after great service from Owen at the Walmer branch, Samsung advised that they are going to replace the handset and gave a reference number for the call, which was recorded, and asked me to quote this number to the MTN in Cape Road to assist and...

Category : Telecommunications

(1) Replies

Country : South Africa

I traded in my Kia Sportage on a new Kia Sorento on the 12th of November 2011. I paid cash for my new Sorento. Kia Menlyn was supposed to settle my finance still owing with Nedbank as agreed per the trade in and purchase of new vehicle. After 6 weeks we got the first letter from Nedbank demanding us to pay our overdue instalment. This is when I realised that Kia Menlyn has still not paid and settled my Sportage as agreed. After going to see them, they acknowledged that they haven't settled...

Category : Motor Industry

(0) Replies

Country : South Africa

I have 3 lines with MTN. My cell phone usage up to December 2010 on one averaged higher than R 1 700. I was on a Talk 750. After consultation it was recommended that on a Talk 1500 I would probably be better off as call per second billing on Talk 1500 was cheaper than call per second billing on a Talk 750.The upgrade of my line to a Talk 1500 was done in December 2010. On November 3rd I contacted Mtn to enquire about my obviously high cellphone bill. It was at ths stage that it was found that...

Category : Telecommunications

(13) Replies

Country : South Africa

My dogter is deur Dr Redelinghuys 'n mond ,kaak en gesig spesialis gekonsulteer.Daar is bevind dat haar verstand tande dringend verwyder moes word a.g.v. moontlike skade aan 'n senuwees.Verder is 'n twede molaar (tand) agter die bestaande verstand tand ontdek wat ook aan die ontwikkel is .Dit is gevaarlik en kan sinus skade berokken.Dis 'n rare verskynsel en veroorsaak reeds sinus en hoofpyn probleme. Ek het 'n hospitaal plan met geen dag-tot-dag voordele nie en dit is reg so ek betaal dit...

Category : Medical Aid

(1) Replies

Country : South Africa

The general manager is rude and has no manners what so ever. He also has the lack of knowledge to tell when the ice rink is dangerous to skate on and has no concern of who gets hurt. The rink looked like a swimming pool and children were getting hurt, a young girl had to be admitted into hospital. There were many people complaining without my knowledge and the general manager accused me that I made everyone complain!

Category : Entertainment

(0) Replies

Country : South Africa

Nedbank Kenilworth Centre consistently amazes me with its regular poor service: 1. Regularly do not have change for its Business clients (of which I am one) 2. The enquiries counter is ALWAYS understaffed with long queues, with nobody around to take charge and do something about it. 3. The Branch Manager is inaccessible

Category : Banking

(1) Replies

Country : South Africa

New contract deal more than 8 weeks ago and Samsung failed to deliver TV. MTN, the service provider is doing nothing about the situation

Category : Electronics

(0) Replies

Country : South Africa

I stored my furniture for a couple months with Mini Max,in December I moved. When the truck arrived I was schocked to see that the boxes and furniture wasn't packed neatly but looked like everything was thrown into the back of the truck. Everything was a mess. I pointed the condition out to the supervisor / driver and he blamed the staff at the depot. Several boxes were open and / or damaged which I also pointed out to the supervisor. Once i started unpacking i found several items broken....

Category : General

(0) Replies

Country : South Africa

I get a letter from discovery telling me that my husbands chronic meds are no longer on their list of meds-he now has to pay in over R300 a month or get cheaper meds-I tell them there is no generic for what he takes but they will not listen. They gave him the correct meds for 3 years-now they want to force him to get sick. I will be reporting them to the medical ombudsman.

Category : Medical Aid

(1) Replies

Country : South Africa

I had bad service from springs medicross on 28 Desember 2011,the reciption ladues there duscus patients and make remarks of them this is totally duscusting as people go there because they are sick and not to be discused or be discrimtided against and then there card mecine does not take cards as it is to old.

Category : Medical

(5) Replies

Country : South Africa

I booked a table for at Coco Brazil on the 29th and 31 Dec 2011. A friend has order and item their did not have in stock and requested that they buy from one of the retail in the neighbourly. They bought more items and forced custormer to pay for the remaining that were sealed. On the 31-12-11 the staff have been consuming alcohol in front of customers and a waiter that attended my table was very rude and the very same lady "manager" was aware but could not handle the matter whereby we had a...

Category : Restaurants

(0) Replies

Country : South Africa

Prev1 2 3 ... 238 239 240 241 242 ... 243 244Next