When I enquired about rate for physio I am told R200 per session. I went only for as many times my medical aid funds would allow. Now suddenly I owe Omnicare as the medical aid is exhausted, when I query this with them now they tell me it's the cash rate, whereas they knew at the time I'll be using my medical aid. This is real miscommunication from their reception or otherwise a way of making extra money. Wonder how many people gets caught out like this. Definately no way I will be...

Category : Medical Aid

(0) Replies

Country : South Africa

junkmail ads will rip you off if you dont dubbhle check your ads every week. I pay junkmail a monthly fee for to junkmail for one add a week and im sure there is a lot of people that does the same. youll pay and the ad wil appear only once there after no ads for the whole month. i sopke to Tina in pretoria branch countless times and then she cant even get my acc after about 2 days does she only come back to me just to tell me i have to fax all proof of payment to her. just tell me woman in...

Category : General

(0) Replies

Country : South Africa

I went to Tweelingspan clinic(Taung)in the north west on 05/11/2011.Two ladies who were on duty were horrible.I could not get their names since they were not wearing name badges which is a requirement.The type of service you get in that goverment institutions is appalling to say the least.I went to the clinic because I had tonsilitis and I was in great pain,but I left without any help and went to a Doctor instead.They look at you in disbelief when you raise concerns about the type of service...

Category : Government

(3) Replies

Country : South Africa

L-vision asked us to be extras on the set of Erfsondes on the 20/9/2011. we were there and they said they would pay us by the end of August 2011.It is already the end of Nov 2011 and still nothing. We phoned them and they responded by the following: no payment received from Erfsondes, will pay the end of the week, will pay the end of the month, don't have money etc. everytime it's a different story. please help!

Category : Entertainment

(2) Replies

Country : South Africa

RECENTLY I HAVE BEEN DEBITED FOR SMS SUBSCRIPTIONS THAT I KNOW NOTHING ABOUT. I CONTACTED CELL C AND RAISED MY CONCERN THAT I AM BEING BILLED FOR A SERVICE THAT I NEITHER ACQUIRED NOR SUBSCRIBED TO. THEY COULDN’T GIVE A CONTINENTAL HOOD QUITE FRANKLY AND JUST RESPONDED TO ME – IN A NUTSHELL – THAT THEY CAN BASICALLY DO “NOTHING ABOUT THIS”. HOW IS IT POSSIBLE, I’M PAYING THEM FOR A SERVICE THAT I’M NOT RECEIVING, WHO THEN IS HAVING “ACCESS” TO MY MONEY”??

Category : General

(0) Replies

Country : South Africa

RECENTLY I HAVE BEEN DEBITED FOR SMS SUBSCRIPTIONS THAT I KNOW NOTHING ABOUT. I CONTACTED CELL C AND RAISED MY CONCERN THAT I AM BEING BILLED FOR A SERVICE THAT I NEITHER ACQUIRED NOR SUBSCRIBED TO. THEY COULDN’T GIVE A CONTINENTAL HOOD QUITE FRANKLY AND JUST RESPONDED TO ME – IN A NUTSHELL – THAT THEY CAN BASICALLY DO “NOTHING ABOUT THIS”. HOW IS IT POSSIBLE, I’M PAYING THEM FOR A SERVICE THAT I’M NOT RECEIVING, WHO THEN IS HAVING “ACCESS” TO MY MONEY”??

Category : General

(0) Replies

Country : South Africa

RECENTLY I HAVE BEEN DEBITED FOR SMS SUBSCRIPTIONS THAT I KNOW NOTHING ABOUT. I CONTACTED CELL C AND RAISED MY CONCERN THAT I AM BEING BILLED FOR A SERVICE THAT I NEITHER ACQUIRED NOR SUBSCRIBED TO. THEY COULDN’T GIVE A CONTINENTAL HOOD QUITE FRANKLY AND JUST RESPONDED TO ME – IN A NUTSHELL – THAT THEY CAN BASICALLY DO “NOTHING ABOUT THIS”. HOW IS IT POSSIBLE, I’M PAYING THEM FOR A SERVICE THAT I’M NOT RECEIVING, WHO THEN IS HAVING “ACCESS” TO MY MONEY”??

Category : Electronics

(2) Replies

Country : South Africa

JEAN MARAIS WHO IS THE OWNER OF THIS COMPANY HAS INSTALLED CAMERAS ON MY PROPERTY ALREADY A YEAR AGAO, FOR WHICH I PAID HIM FULLY, I CONTINUED AND AM STILL HAVING PROBLEMS WITH THE EQUIPMENT AND HE IS FAILING TO REPAIR / REPLACE THE FAULTY CAMERAS. I WAS FOOL ENOUGH TO GIVE HIM AN ADDITIONAL CAMERA JOB IN MY COMPLEX AS HE PROMISED TO SORT THIS OUT WHEN HE DOES THE NEW INSTALLATION. I WAS FOOL ENOUGH TO PAY HIM FOR THIS JOB - AND HAVE HAD PROBLEMS WITH THE INSTALLATION FROM THE ONSET ALSO....

Category : Electronics

(1) Replies

Country : South Africa

The service is shit, and I'm struggling to get the problem solved. The staff is incompetent and staff in the complaints department is arrogant and incompetent. One of their staff phoned me to try and solve the problem, but he was not nice to me at all. I think they must get somebody that can work with the public and not be arrogant. Outsurance state that they sort out a claim within 24hour, and I'm waiting nearly 4 weeks for payment.

Category : Insurance

(1) Replies

Country : South Africa

My letter to them: Today I had to cancel a ticket to Nelspruit, due to the client cancelling our meeting. I asked if they would kindly keep the ticket for another route, as this is not a route we will fly, it was a once off, but do fly too many others. I was told this cannot be done. Then I said well then it must kindly be refunded, I was then told that they will take 50% of the ticket for cancelation, my argument is due to the fact that this route is mostly fully booked, but for...

Category : Air Travel

(2) Replies

Country : South Africa

My cell is suspended twice now in three weeks. I want to cancel all my contracts with them. I have emailed and faxed proof of payments to them and still the payments doesn't show in their Absa bank account. It is gone into the 4th week now and still nobody came back to me regarding this. I even paid more than what was due to them!! I want them to solve this problem!

Category : Telecommunications

(0) Replies

Country : South Africa

14 November 2011 TRANSUNION Email: [email protected] COMPLAINT - TRANSUNION DISPUTE LOGGED: REF: TU 20110609-000229-01 (sent 13 June 2011) With reference to the above dispute I would like to state the following: Transunion was called and a dispute logged telephonically. I was advised that the necessary documentation and a letter had to be faxed through which was done. (Copy of letter faxed on page 3) Documentation sent through consisted of: • Covering letter...

Category : Financial

(2) Replies

Country : South Africa

on het al die afgelope tyd ongelooflike swak diens ontvang by die spar.. kry gereeld gemifde kosse op die rakke en ook goed wat verval het. Op die 13de November was dit die laaste, ons het gemifde brood gevat en toe ons by die til kom het ons dit gesien, die manager het eers sy gesig vir ons getrek en toe die brood terug geneem, na so 10 min se wag met die hope dat hy vir ons ander brood bring sien ek hom by die deur staan, hy het niks omtrent die saak gedoen nie. l die kere wat ons die goed...

Category : Hospitality

(1) Replies

Country : South Africa

I WENT TO TOTALSPORT EASTGATE LOOKING FOR TEKIES ON THE 4-11-11 AS I WAS GOING AWAY.I SAW THE ONES I LIKED AND THE PRICE ON THE TAG UNDERNEETH ON THE SHOE STAND WAS 599 AND THE NAME OF THE SHOE AND THE PRICE ON IT WAS 699.I ASKED THE SALES LADY HOW MUCH WAS THE PRICE AND SHE SAID 599 AND I SHOWED HER THE PRICE ON THE SHOE BUT SHE SAID NO ITS 599.WHEN I PAYED,THE SHOE SCANNED 699 AND THEY REFUSED TO GIVE IT TO ME FOR 599 AND COULDNT PROOF TO ME THAT THE PRICE ON THE SHOE STAND WAS NOT FOR THE...

Category : Retail

(0) Replies

Country : South Africa

Ek het 'n Nissan NP 300 2.5 diesel Dubbel kajuit bakkie by 'n handelaar in Hermanus (Overberg distrik) gekoop op 18 Februarie 2011. Ek wil nou graag my ondervinding met SA NISSAN deel. Ek het van Maart 2011 met die handelaar en SA Nissan probleem opgetel met 'n vibrasie wat die bakkie het op 90 km per uur. Elke keer het hulle net ges^^e dat die bakkie is in sy spesifikasiesies en daar is niks fout met die bakkie nie. Ek het toe uit EIE sak maar alles probeer doen wat ek kon om...

Category : Motor Industry

(1) Replies

Country : South Africa

i took a contract from CELL C to give me a phone and give me 115 airtime monthly and they deduct 100 montly. First contract was fine for 2 years and when i upgraded in 2010 they honoured for 2 months and suddently they failed to give me airtime as from January and i complained in March. I went to their branch in menly Pretoria and they corrected it opened the line for 1 day, next day i could not make a call. I phoned them and they said they will escalate a call. i then received a call from...

Category : Promotions

(0) Replies

Country : South Africa

MFC financed my car that i bought in 2010. This year on the 6th October my car was involved in an accident and was written off. My insurance regent have been saying they are waiting for the car registration papers in order to pay. I then decided to call my bank and enquired what was happening, until today I am not getting the papers and at the end of the month i paid the car i do not have.

Category : Banking

(1) Replies

Country : South Africa

I have tried unsuccessfully to get my refund for water and lights for the last six months. I sold my house in march,2011 and am still waiting for a resolution on account no:400098840.Incidentally,I was refunded for rates and taxes,accnt no:400098833 in october.I would have thought that the two accnts would have been put and paid together,but they put all kinds of problems in the way..I have been there 5 times and phoned at least 20 times

Category : Municipal

(1) Replies

Country : South Africa

They broke into the house on Monday, we called outsurance to claim, building assessor came tuesday, sent the security report but nothing has been done, we r now sleeping in the open and if they break in again who is going to be liable?. This was supposed to be a matter of urgency but still nothing has been done. we cant be bunking work to be available for people we are not sure when they will come?

Category : Insurance

(2) Replies

Country : South Africa

3weeks ago i phone old mutual head office to applied for money on my policy,they told me i need to go to a branch close by so i did with a sub branch of old mutual in amanzimtoti,after aweek i query the loadn and ten Uwe Brammer (031 9030810)from amanzimtoti discover nothing has been done on this paperwork, try to follow it up and every time they keep on telling me 2 to 3 days and now it is 3weeks.when i phoned Lynn on tuesday and told her that i am going to lay a complaint she then put the...

Category : General

(3) Replies

Country : South Africa

I didnt receive my payment of my bakkie since september till date. i was signed a contract with the company called MS Courier. MS courier they was suppoese to get a money from Courier it, so they dont want to pay us. Again my bakkie was involved in the car accident on the 31 October 2011. My bakkie is at the Tow thruck company, so the MS Courier they dont have money to pay Tow Truck Company because insurance want to sought out my bakkie. Could you please help me

Category : Courier

(1) Replies

Country : South Africa

I had my TopTV installed and from day 1 had breaks in the service. Apparantly it was due to bad wheather. Currently I do not have certain channels (100 to ASTV) This can not be due to bad wheather or poor connections. I realy would like to be refunded....

Category : Satellite Services

(0) Replies

Country : South Africa

Hi FIRST FOR WOMEN CONSLTNAT ROWAN He was helpful in insuring my second car. he gave me the best deal and advised me on the way to go. Updated my first car added the second driver Well done Keep it up

Category : Insurance

(0) Replies

Country : South Africa

Hi FIRST FOR WOMEN CONSLTNAT ROWAN He was helpful in insuring my second car. he gave me the best deal and advised me on the way to go. Updated my first car added the second driver Well done Keep it up

Category : Insurance

(1) Replies

Country : South Africa

Hi there, I recieved a sms from Legal Loans: Your application has been pre-approved for up to R50000-00. Offer valid for 7 days ONLY!!! Kindly contact Legal Loans at 0218154500. Ref LL44951. So I cintact them and they send me the following sms: Dear applicant, your application has been ACCEPTED!!! Offer expire within 15 days. To opt out kindly contact Legal Loans on 0218154500. So I contact them. They send me the next sms: Dear Client kindly deposit R350-00 into Blackbird Nedbank A/C...

Category : Loans

(29) Replies

Country : South Africa

Have sent several emails with the concerns about my account and have not received feedback and this has been running for almost 10 months. only to find that they have listed me in ITC and tried to undrestand the reason behind from Cell C, up to now no feedback.

Category : Telecommunications

(0) Replies

Country : South Africa

We bought a Doll House for our daughter in January 2011 and not even a year has passed and the doll house is falling apart. We took it up with them and asked them to fix this or replace it with a new one and they will not as they say we are not in warranty. Their website says 5 yr warranty and 100% satisfaction gauaranteed. They said they will come fix it to the best of their ability but want to charge us for this.

Category : Building

(6) Replies

Country : South Africa

underpromise + undercommited

Category : Internet Services

(5) Replies

Country : South Africa

For the fact that i forgotten my old login codes i created an new login @ KALAHARI.NET my parcel was not deliverd to me today when they say 24 hour . pleas people pleas check before u purchase and check that all in order before u say check out on site

Category : Internet Services

(0) Replies

Country : South Africa

On the 7 Nov we went to buy some tops for the wife. After looking, found the tops. No help from staff. When paying I asked why the prices differed for the same garments. Was told because the colour is different. I went to find the manager, She was pointed out to me by a staff member. I waited for approx 5 minutes while she spoke to one of the staff. She never introduced herself to me and just said that the the prices differ because it is different batches, which I find unacceptable. We...

Category : Retail

(2) Replies

Country : South Africa

On the 24th of October whilst I was driving to work I got a phone call from the Cell C call centre, the agent offered me a cell phone contract of which I accepted. He then asked where I would like the phone to be delivered I advised that it can be delivered at my residential address, this was to be done in the next 7 working days from the day of the call.He also read Terms & Conditions that took more than 30 minutes and he gave me a reference number: metoc 293048/1.Two days after that I...

Category : Telecommunications

(1) Replies

Country : South Africa

We were informed that we had to let ADT know in advance of a move/ cancelation. This was done. ADT keep on bugging me with SMS's letting me know that we have power trips etc, etc, even nearly 4 months after we have left the building and are STILL waiting, even after numerous ohone calls and explanations the we want them to remove the system. They are more concerned about payment up to end of Feb 2012, than to supply a service. We left the building at th end of July and the system is still...

Category : Security

(2) Replies

Country : South Africa

I subscribed to the Sunday times and every week with no fail I had to call them for my paper first it went to the wrong address - than it was sent on mondays and if I don.t call there is no delivery. I ust had to cancell after one year of head aches Sadly I have been billed timeously without fail and I eventually decided enough is enough but will i be refunded for the money they took and my phone calls

Category : General

(2) Replies

Country : South Africa

this is a cellphone not being used very often. every time I check my account balance there is charges added to my account. every time I phone the charges are for a different data/content provider. the first time it was a company called humla - i battled to get the thing stopped and the end of the month after having suspended my line to sort it out i had no choice but to pay the bill. it went good for a month and voila this month it happened again, this time a company called intergra was...

Category : Telecommunications

(1) Replies

Country : South Africa

refusal to acknowledge a legit claim of money withdrawn from bank acc after obtaining pin number while holding a gun to our head while we were being hijacked on n3 60km fm villiers tollgate. what would intelligent person do refuse and die or co-operate and maybe get off with being robbed and beaten up? wonder what the investigator of case would have done? he may be able to lose money but if thats all you had what then?

Category : Banking

(4) Replies

Country : South Africa

I was in an accident on 14th October 2011 where I hit another car from behind damaging the front section of my motor vehicle. I phoned Outsurance and they organised for my car to be towed in by First Road Towing Company. When the panel beaters received the car on the 17th October 2011 I was present with the owner of the panel beaters and he suspected there was something wrong because there was a different battery in my car. They repaired my car and the battery in my car was flat and they had...

Category : Motor Industry

(1) Replies

Country : South Africa

I took bike in to loxton Suzuki for repairs 8 October 2011. They phoned and advised that a new fuel pump is required. I personally purchased pump and delivered to Loxton for fitting. On 17 october they called and advised bike was ready for collection. Twenty minutes later on same day, they phoned back and advised not quite happy with bike and would advise when ready. After numerous calls to Loxton Suzuki, they finally advised me on 27 October 2011 that i could collect bike 28 October 2011. On...

Category : Motor Industry

(1) Replies

Country : South Africa

crystal Hendricks cell - 0780578633 ID - 8903 210 2000 82

Category : Motor Industry

(2) Replies

Country : South Africa

I bought a bed at furnisher city in Witbank on the 20/10/2011 and the sales person nerver cheched the stock level. After i asked almost everyday with empty delivery promises even after talking to the manager and their head office I eventually drove to the store 100km+ to get my refund on the 27th. to this veryday the money is still not showing in my accounyt and the store is giving me yet more excuses. Please help.

Category : General

(1) Replies

Country : South Africa

On the 6th of October 2011, i was involved in a car accident on the N4 road between vandyksdrift & Fontein street in middelburg Mpumalanga, i imediatley reported the accident to the so called my insurance Dial Direct, the car was towed to 232 Ross, Ikageng, that was the only sms i got from them. since then i have never received any call or sms from them asking me questions about how the accident heppend hence i was the one calling every after 3days checking the progress and requesting...

Category : Insurance

(2) Replies

Country : South Africa

I submitted my application about 3 weeks ago and they told me the money will be in my account within the next 2 to 3 days until now. Their customer service is very poor.

Category : Loans

(70) Replies

Country : South Africa

I went to Orlando Clinic on the 03 november 2011,I had a blocked nose and ulcer when I decided to myself checked.After 3 hours of standing and waiting I queues,we were finally assigned to Room 12,where this eldely nurse was supposed to attend us,she was rude from the beginning with everyone,forgeting that she is supposed to be offering a service to the public,these people forget that just because we go to goverment clinics,it doesn't mean that we are poor,inhuman or don't know our rights,Its...

Category : Government

(0) Replies

Country : South Africa

I signed a Termination of Contract on 7 September 2011 at the Canal Walk branch. I have followed up via email and escalated on numerous occassions, but my debit order has still not been cancelled. I want money money refunded and debit order cancelled immediately. Cell number 0845861957

Category : General

(0) Replies

Country : South Africa

hey, I joined planet fitness about two months ago and since then i have only been scammed, firstly the sales rep said that it was a special day which it was not thus being misrepresentation which can be fined for up to 1 000 000 rand, we have proof of this as we have friends that also joined a week before, that said he said the same thing to them. they did not note that i paid for the joining fee cash and debited my account for that which was sorted out and the cash was payed back to me but...

Category : General

(1) Replies

Country : South Africa

in 2011 i bought a 175x70x13 dunlop tyre i travels on the tar road for approx 100 then the tyre burst i ould not stop emidiately for where in a traffic line i spoke to ben de vaal from dunlop and only prommisses can from dunlop

Category : Motor Industry

(1) Replies

Country : South Africa

Our Autopage cellular debit did not go off for October. Autopage informed us that we can pay at any Pick 'n Pay - this is a tooth extraction exercise in itself. Autopage could unfortunately not trace this payment - that is not the issue, really -The real issue is their treatment of their "so-called" valued clients!They (Autopage)thereafter started sending sms's threatening us with legal action & attorney hand-overs if this R221 is not paid immediately and this not even 10 days later! We will...

Category : Telecommunications

(2) Replies

Country : South Africa

I am in the process of registering a company. I found Rapid Business Registrations on-line. The add said that a normal registration should take 3 days to maybe 4 weeks. This has been in June. It is now November and nothing yet. I paid them as requested. I have to mail and follow up every time, after I had promises they will keep me up to date. The last communication was in the beginning of October - initiated from my side again. Please don't use them if you are planning on registering...

Category : Consultant

(0) Replies

Country : South Africa

I went to purchase a small portion of hot chips because it was lunch time. There were 2 other people seated and eating and myself ordering. I paid and was told wait there.. I did ,I waited for 10 minutes before asking so how long will it take seing its an open plan kitchen and there were 4 ladies just fussing around and there was 4 full bowls 1/2 metre long bowls of chips waiting , I asked so can I please have my food, the one at the till looked and the other four and shook her head.. just...

Category : Fast Food

(2) Replies

Country : South Africa

I bought a packets of peanuts and raisins from shoprite plumstead on the 26th September, that night while watch tv myself and my 6 year old son were eating out the packet. I threw some in my hands and tossed it in my mouth and when I bit down I got this hard thing and some pain. I spat it out and noticed that I had bitten on a "mielie pip" and this had broken my tooth. I phoned the toll free number how many times and spoke to Barney regarding this. He told me a sales rep would come...

Category : General

(0) Replies

Country : South Africa

I APPLIED FOR DEBT REVIEW IN IN MAY 2010 AND IT WAS GRANTED ON THE 3RD OF MAY 2011.ONE OF MY CREDITORS IS MFC.THEY HAD A YEAR TO OBJECT TO THIS.BUT IN JULY THIS YEAR AND AUGUST THEY ISSUED A SUMMONS AND APPARENTLY ATTACHED THESE TO MY OLD ADDRESS.THEN ON THE 22ND OF SEBTEMBER THEY FOUND ME AT NEW ADDRESS AND ISSUED ME WITH A HIGH COURT ORDER AND REPOSSESSED MY CAR.I AM MAKING PAYMENTS TO BOOYSENS ATTORNEYS AS THEY ARE DISTRIBUTING THE MONEY TO ALL MY CREDITORS. SO THEY ARE RECEVING A PAYMENT...

Category : Motor Industry

(1) Replies

Country : South Africa