i never get my point balance i need point balance please

Category : Retail

(0) Replies

Country : South Africa

Be Warned!!!!! Warning about Brian Lubbe at The Workshop in Brooklyn, Pretoria!!!!! Please be warned, Brian Lubbe, owner from The Workshop, behind the BP Garage on the corner of Queen Wilhelmina and Boschoff Street in Brooklyn Pretoria is a dishonest business man and mechanic, fraudulent and lies about the service he offers. He fitted incorrect parts in my vehicle and when I complained about the noises after he fitted the shocks and shock mountings, he advised the noise is normal, the...

Category : Motor Industry

(1) Replies

Country : South Africa

I have the same complaint as many online. Vodacom have promised me an upgrade since January on my contract from top up 1000 to XXL package. THEY called me to offer me the upgrade, THEN they didn't do the upgrade. I was on month to month and was NOT tied into a contract. Now after 3 months of no upgrade CANNOT cancel the upgrade and continue with my month to month which with Vodacom's BAD service could cancel anytime. NOW I can't cancel either and I am the one bearing the enormous cost of...

Category : Telecommunications

(0) Replies

Country : South Africa

Discovery made errors and admitted it and never bothered to correct it by removing a dependant - processed claims and withheld funds due back to me.

Category : Medical Aid

(0) Replies

Country : South Africa

My ipod got stolen and my yahoo email was blocked. contacting yahoo they asked me for a recovery email which i did not have because my recvery email was for my previous employer.they asked me security questions which i could not remember.after several attempts ive asked them to please phone or email me so that they can verify my identity.Ineed my yahoo mail urgently for my current work and if i dont get into my email i might lose my work

Category : Internet Services

(0) Replies

Country : South Africa

I phoned Adri at the Cake Studio as I had a huge crisis with a cake that did not work out. She was extremely rude and cut me off mid sentence to tell me that she is too busy and refuses to work after five in the afternoons. So much for client care. What a rude and insensitive person.

Category : Children

(8) Replies

Country : South Africa

I’m writing this because I’m so disappointed by the service received form what was my shoe store .Well I bought this pair of shoes July 2012, and never expected the heel brake barely 9 months after buying this shoe. So there I was on the morning of the 13 Feb 2013 heading to a meeting in my R1399.00 San Marina shoes and to my surprise the heel brakes and comes of completely I weigh under 60 kg so I’m sure it is not because I was too heavy for the shoe. So I quickly return the shoe to...

Category : Retail

(0) Replies

Country : South Africa

I emailed unisa about a refund i submitted, i wanted the money back owing to me as the navy payed for my full years fees and i required that R5900 be paid back to me. only i got the wrong response, they claim they paid this money back into the nevy's account, meaning this money is now lost... i want my money back asap into MY account as i specified on the refund form along with the deposit slip of my amount and the proof of the navy's amount. i have no idea who told them they can give my...

Category : Universities

(0) Replies

Country : South Africa

There is a restaurant in Rosebank called Basha. Normally their service is tolerable until I received the worst service ever. I had ordered the chicken kebab and chips with a soft drink. When the food arrived: 1. the container was filthy as if the food was dropped and put back hurriedly 2. the kebab was burnt, 3. lastly, there were no serviettes,no seasoning and a straw drenched in fat. I phoned the customer care number which is;082 716 3490 to complain. The male figure that...

Category : Fast Food

(0) Replies

Country : South Africa

My wife had an ear infection with severe pain . she went to the GP on friday 13/03/01. she was still in severe pain so Saturday i took her back to the GP. he said her infection was very bad & she neede to be hospitalised. trying to admit her to hospital became a mission. Essential med said it does not cover this in adults & i wil have to pay my own cost. i battled with them for over 2 hrs. they stated i must pay the 1st nite & get a motivating letter from the dr & there was no guarentee...

Category : Medical

(0) Replies

Country : South Africa

I purchased an “Approved Used” vehicle from Reeds Cape Town, the Opel Agent, in September 2010 with approximately 45000km on the clock – Opel Astra 1.9 GTC Diesel For “complete peace of mind” the salesman at the time convinced me to purchase a full warranty package from Motorite, as well as an Extended Service Plan –both at a huge additional cost. I was also instructed to always service the vehicle at the agents, which I did. This turned out to be a total waste of time and...

Category : Motor Industry

(0) Replies

Country : South Africa

Everytime i'm loading airtime i can make one or two calls and its get finished so fast that, i phone MTN consumer complaint for quite sometime now, but i've been told that i'm subscribe to certain companies that i have no clue of. and when i phone those numbers they gave me no one pick the my calls. i've fraudulantly subscibed to companies that i never made any agreement to steal my airtime.

Category : General

(0) Replies

Country : South Africa

On the 31st january i took my phone in for repairs and now today (1st march) my phone came back the way it was and it was not repaired. My phone is still under warranty. The lady who created the cellular repairs job card told me now that the repair people at nashua didnt fix my phone because they didnt got a ansher from me when they tried to phone me. So how can the use that as an excuse? i took my phone in cause it had a problem and they didnt loan me a phone so how can they call me on my...

Category : Telecommunications

(3) Replies

Country : South Africa

El's Panel Beating's work amounts to an amateur effort, poor customer service and customer exploitation. I took my car in for a fender replacement and minor panelbeating to the bonnet edge. 1. I was told the card machine was 'out of order', so had to pay the balance of payment (after deposit), prior to collecting the car - I was left with no recourse to withhold funds for work not accepted. 2. I arrived to collect my car to find that 100km had been added to the mileage! Upon drop-off,...

Category : Motor Industry

(0) Replies

Country : South Africa

18/1: After a week of phoning the Nashua Call Centre, and they don't return calls when they say they would, and holding almost every time for longer than 10 minutes, based on information they provided I might or might not get reports in an indeterminate time detailing information on billing which I dispute. Personnel I had to deal with: Peter Eillers, Sifiso Kgrapi, Roelandi Kruger, Charmaine, Elize. I have detailed dates and times of every encounter I had with them this week. The...

Category : Telecommunications

(0) Replies

Country : South Africa

I arrived at clinic at six only to be attended at 8am because the were no enough papers they've ordered Cards but government has not delivered yet us patience suffering because of that. When we ask for clear information from the stuff we getting shout at. Real so not happy with this service

Category : Medical

(0) Replies

Country : South Africa

Made a complaint 20/02/13 and no response yet. I changed my debit order details in September 2012 I have 2 contracts with them and they have only been debiting the 1. The other is 90 days in arrears and i informed them they are liable for the cost as iu made the change in september and the didnt. now they have cut both contracts i dont have any service and they feel i must pay for a mistake made by them. If they listen they can understand the logic but they cant take ownership of their mistakes.

Category : Telecommunications

(0) Replies

Country : South Africa

Hi, I have paid Algoa Funeral Services for my mothers burial but they are not replying to my email. I live in New Zealand and cannot go to them to get this sorted. Who can assist me?

Category : General

(0) Replies

Country : South Africa

On 6 Feb 2013, my geyser broke down and I phoned Drain Doctor (Vereeniging) to assist. Two men came out on 7 Feb and established that it needs to be replaced. They removed it but had no tools to lower it down. They stood on a small side roof to lower it, but the roof gave in with both of them and the old geyser. One worker got hurt and the other only a cut. They left everything and drove off to take the one guy to hospital. After the incident two different men came back with the person who...

Category : Home Improvement

(0) Replies

Country : South Africa

Had an accident in October 2012 with my 150cc jonway galactica scooter. Took it to ts motorcycles to get it fixed. I paid for all the goods before hand. They fixed it, got it back with minor things not fixed due to availability of parts which was on order. Now almost 5 months down the line, I'm stil waiting.

Category : Motor Industry

(0) Replies

Country : South Africa

I ordered and paid R12000 for a Panasonic Camera from Waytel Electronics in Port Elizabeth. I also paid R200 delivery fees, and they promised that the camera would be delivered within 48 hours. The camera hasn't arrived, and I received an e-mail asking me to pay another R4550 for import taxes! They didn't even tell me the camera was being imported - they told me it was coming from a Warehouse in Port Elizabeth. They hung up on me when I was complaining on the phone, and they have told me...

Category : Electronics

(0) Replies

Country : South Africa

We have moved into our current house about 4 years ago. And from the beginning Dihlabeng municipality has made a hash up of our account and thus frequently disconnecting our power only to connect it again the next day. They refuse to accept that the error is on their side and keep on saying that we are responsible to sort it out. It has also happened that they disconnect our power when in actual fact it was suppose to be for someone close by.I have a small child and it is upsetting to him and...

Category : Municipal

(0) Replies

Country : South Africa

Last night we took friends to Headquarters restuarant in Cape Town.(as we have down many times previously). We made a booking a week prior for 7.30pm. We arrived early and ordrered drinks at the bar area. This took half an hour as the waitor forgot one of our drink and then forgot to tell us that specific drink was sold out. Total wait for drinks 30mins. At 7.40 we asked to be taken to our table as we had not been called, as one would expect. We were told the table would be available soon as...

Category : Restaurants

(0) Replies

Country : South Africa

I just saw an ad on tv in Holland from the South African Tourism Board. It portrays Johannesburg as one of the safest city's in the world. Are they reffering to the same Johannesburg I know? The city with the worlds highest crime statistics. ARE YOU KIDDING ME?!? Is it supposed to show that South Africans have a sense of humour? Please don't tell me they are serious. How can they do that? Do they even know what safe means? What if people believe these blatant lies and decide to visit...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have reported my landline faulty 15days ago. logged 3 complaints within this 15 day period for the landline being completely dead(no tone)and no technician has been sent out yet. I've logged a complaint online,then telephonically,an via sms. (1)Dear Customer, Fault 445CWZ040213 has been created for Service ID 0219550191 Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS.(2)Please note that a fault has already been reported on this telephone number. The...

Category : Consultant

(0) Replies

Country : South Africa

If you're ever in Durban DO NOT stay at the Royal Hotel in Anton Lembede Street. The only thing more rotten than the food they serve is the attitude of the frontline staff! Unless you don't mind sleeping on a tiny single bed in a room with a broken TV that makes a horrible noise! There must be better hotels even in Hillbrow!

Category : Travel & Tourism

(0) Replies

Country : South Africa

Had a solar geyser installed by Suntank - battled from September 2012 only finished 10/1/2013. Damaged awning to the value of R5000. They admitted to this when I started to ask when this will be fixed, they refuse to have it fixed. They now claim it was not their fault. Please be warned they make promises but do not keep any of it!

Category : Building

(0) Replies

Country : South Africa

I am being overcharged by hundreds of rands monthly even though i can prove that I am not over using my data,but no one can help,not their call centre agents/the personell that sold me the contract.I am extremely frustrated and wish that they were as helpful as they were when selling me their product.I will never recommend them or use them ever again, so be warned!!!

Category : Telecommunications

(0) Replies

Country : South Africa

can I get the way of getting back my R350 that I deposited to Nedbank legal Loan please help, those people are very cruel they are claiming of helping people they took our monies

Category : Loans

(1) Replies

Country : South Africa

I took my vehicle for a service at the Garage on the 6th of February 2013. I was phoned and was told I needed extras to be done for my major service. I collected it and I paid R2500 expecting for everything to be 100%. When I got into my car, it had car grease all over my steering wheel and my car wasn't even cleaned. (They had more than enough time to do it.) As I went through my invoice I noticed they charged me R260 for coolant which wasn't needed as I just recently did it myself. They...

Category : Motor Industry

(0) Replies

Country : South Africa

After purchasing two Clinque products. I went back to exchange one of the products for the correct one. Rukaya Khan the Clinque consultant, was extremely rude and didnt have stock of the correct product, thereafter persuaded me to take another product, I told her that I will try at another Clinque outlet, she sed no, she cannot refund me as the product has been used. Which was not true. I told her stuff the refund and keep da product as I will not be accused of such actions. The next day, I...

Category : Retail

(0) Replies

Country : South Africa

I am in the hospitality industry, I KNOW WHAT SERVICE IS!! and I know when someone at least tried to give service BUT THIS DIDN'T HAPPEN AT ALL!!! I opened a MTN contract for internet data stick in DEC '12, then it only worked for ONE MONTH!! I then went back on the 2nd of Jan '13, and to get a dual sim which a can use for my ipad! I went back AGAIN on the 7th of Feb, as my internet was still not working. they ASSURED me that in 36hours it will be working, this was done by the "supervisor...

Category : Internet Services

(0) Replies

Country : South Africa

I took a Sony Xperia Go phone, with Mtn. Being attracted by the phone being water resistant. Enjoying my new phone on a rainy with all the ports closed. The next day it did not switch on again, then took back to the store on the 24 November 2012, after the assessment it was deemed water damaged, and was never replaced. But I was really confused that, Mtn and Sony displayed false and misleading information to me as a customer. The product*phone* did not satisfy its intend use and would...

Category : Telecommunications

(0) Replies

Country : South Africa

Hi. I just want to know why all the advertsmets while showing a series?? This is one of the resons why all the people of south africa are moving away from sabc and etv. Damm,like every 10 minutes!! Top tv broadcasted the first time for no advertising between movies and series shows.. It is sutch a turn off,you will loose all your supporters because of this... Are FX and fox entertainment becoming the new E-tv ??? Pls,stop this,lots of time for adverts after a show (series show) and...

Category : Entertainment

(0) Replies

Country : South Africa

I had a new battery installed in my dive watch.The watch got damaged by getting water in the watch. The company that replaced the battery have said that there was some sort of chemical that destroyed the watch inside nad they accept no responsibilty for this. My Contact details are garthw.whittaker @gmail.com Contact me before you send your watch to this company in Pretoria

Category : General

(0) Replies

Country : South Africa

Phillip Rabie is a handyman from PTA. On several ocassions he arrived on site with different teams, without doing any proper Maintenance Work - fixed a few lights here and there,but we still experience the same problems as was fixed by him. An amount of R4000.00 was paid to him on 15 December 2012 to do several repairs. Since then Phillip made many promises with the words "God Bless" mentioned at least 3 times in a sentence, but never pitched again. We cannot get hold of him, as he don't...

Category : Home Improvement

(0) Replies

Country : South Africa

Bought a bed from Dial-a-bed at their online shop on the 28 January 2013, a Restonic double bed set for R3199. Paid for it and send them proof of payment. Send them email following day to check my order. NO REPLY! Phoned them to check my order. NO ANSWER! Got a phone call to tel me that they are going to send me a King Koil bed, not what I have ordered and no reason as to why they are not going to send my original order. I phoned back to say I don't want that bed I want my order, NO ANSWER!...

Category : Retail

(0) Replies

Country : South Africa

I bought a bed on 28 January 2013, paid for it and send proof of payment. I sent them email to check my order. NO RESPONSE!!! I phoned them to check my order, the lady, Amanda, said that the bed I ordered was in stock and that it would be delivered on saturday, 2 February 2013. NO DELIVERY! Phoned again on teusday, they said that they will phone me back. NO RETURN CALL! Phoned again, said that the bed will be delivered on the 7th February 2013, NO DELIVERY! Phoned again today, said they would...

Category : Retail

(0) Replies

Country : South Africa

I spent a night at Leaves Lodge in Nelspruit. I had previously provided an authorisation to deduct the deposit from my credit card account. When I left, I was presented with an invoice which I settled in full. I was surprised to find that an additional R165 was deducted from my credit card account without my authorisation. I later found out that this was supposed to be for a meal. I did have the meal. so that's ok, but I never received an invoice and did not authorise the deduction....

Category : Travel & Tourism

(0) Replies

Country : South Africa

The service is terrible. The owners are unreliable and untrustworthy. They constantly miss deadlines set by themselves. Not proactive in resolving problems and coming up with solutions like most good contractors would, instead they would rather constantly come up with creative excuses as to why their work is not done. Worst of all, they do not communicate. I, as the client/customer, have to be the one constantly chasing them and finding out what is happening. They have no concept of what...

Category : Home Improvement

(0) Replies

Country : South Africa

The service is terrible. The owners are unreliable and untrustworthy. They constantly miss deadlines set by themselves. Not proactive in resolving problems and coming up with solutions like most good contractors would, instead they would rather constantly come up with creative excuses as to why their work is not done. Worst of all, they do not communicate. I, as the client/customer, have to be the one constantly chasing them and finding out what is happening. They have no concept of what...

Category : Building

(0) Replies

Country : South Africa

My jacuzzi would not work and i called Consolidated Spa Services. They arrived and said there is nothing wrong with the jacuzzi but the problem is that the electrical power cable running to the jacuzzi must be faulty as there is no power and i must call an electrician. They charged me R712.50 for a call out fee which i paid and then phoned an electricial who came out and i stood next to him when he tested the power and the power was 100% fine. it was a fault with the jacuzzi. i reported...

Category : Electronics

(0) Replies

Country : South Africa

Ons was ook gekontak deur legal loans (black bird)en my man als gevolg om te doen ek was reg om die geld in te betaal toe google ek eers en ek net dankie se die side ons R350.00 wat ons nie regtig kon verloor het gespaar en maande se kopseer

Category : Loans

(0) Replies

Country : South Africa

Telekom gate branch, is always understaffed, and there is usually one consultant that is only available,and the others are walking about aimlessly. Customers wait for long periods of time before they can be attended to.

Category : Telecommunications

(0) Replies

Country : South Africa

For the last 5 years I have dealt with a lot of companies providing hosting services. Never in my life have I come across a company where people tell you to close your account and they are not giving me a refund. Never have I dealt with a company that deliver such poor hosting service and that are so expensive and that deliver such poor service. They take forever to answer a support email and every time there is a problem my websites gets the blame although they operate fine on other servers....

Category : Internet Services

(0) Replies

Country : South Africa

Ihave been a vodacom user for the last ± 10 years. I recently took out a contract at Vodacom, paying R320 p/m for a BlackBerry curve 9360. I took out the contract around February/March 2012 and since then I have only had problems with the network and service of Vodacom as a service provider. The first problem is that I specifically chose the 9360 as it has the 3G option, which is must faster than the EDGE option and from day 1 I had issues with my internet/network connection. The 3G...

Category : Telecommunications

(0) Replies

Country : South Africa

On the 17 of January I went to volksrust police station to report that by my house there was a break in and then went to ellerince in volksrust to report my case.I gave all the details with my case number but I haven't received anything from the store and I am a paying customer I paid all my arrears so I can be up to date,this is the reason why I am submitting my complain I am not happy at all because I will paying again soon please help me

Category : Insurance

(1) Replies

Country : South Africa

Sometime last week we reported a faulty alarm system to ADT Security. On 30 January 2013 an technician was sent to fix the problem. He replaced a set of three door contacts. We duly paid the required fee. The problem that was reported and allegedly fixed persists. On reporting the matter, I was told that we have to again wait in a queue, as if we were reporting the matter for the first time. I think this is grossly unfair as we have already paid for virtually nothing. I think that such...

Category : Security

(0) Replies

Country : South Africa

ACCOUNT NUUMBER: A3048592 - D Veldsman On 15/012013 we took our Blackberry 8520 into the Cavendish (claremont) branch for repairs as the it freezes, speaker problem, etc. On enquiry we were told to take along the deliver details as it was ordered direct. We were told that the phone will be back within a week and half and they will contact us. Two weeks passed and since Monday my husband has been phoning continuously to find out if the phone is back to collect. We just couldn't get through...

Category : Electronics

(0) Replies

Country : South Africa

This company is a true example of bad service. GM Craig Cawood has been trying and failing badly, to get our systems up and running. We have been waiting not months, but years for this company to tailor-make our on-line computer system. We have been painted a beautiful picture of what he can do for us, but have had very little delivered. What an absolute waste of time, if we knew how badly this company treats existing and new clients, we would not have bothered investing time and money...

Category : Computers

(0) Replies

Country : South Africa

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