I received my new credit card from Roodepoort Absa and the following day large sums of money were withdrawn from the account. The card/pin was on my at all times. My limit was set at R 1 000.00 per day and around midnight numerous transactions in a matter of 2 minutes were processed amounting to R 6 ,000.00. I immediately phoned the credit help line to report and went to the police station and made a affidavit. On-going to the branch I was told they would not help me as they don't...

Category : Credit Cards

(2) Replies

Country : South Africa

I bought a car cash from the above mentioned dealer and they owner was the one doing the sale even they were the nicest guys until i paid them the money, theres was the service book outsanding+hand book+spare keys(thant i was told its in their safe) and that ill get them after they register the car. since then everytime i call they no one wants to talk to me and the last one i spoke to ( Vanessa) sweared at me. when i got the car it was laready due for service and we agreed that they wil be...

Category : Motor Industry

(0) Replies

Country : South Africa

I have a shipment of 20ft released from China to South Africa JHB 4/11/2012. All costs were arranged and paid in full in China(R25000) through PIL agent and I was told that NO payments will be made in SA except SARS and Custom clearance. Surprising was to receive an invoice(R8900) from PIL South Africa with a new bill to be paid. I then contacted China PIL enquiring of the invoice and they emailed confirmation that we should not pay South Africa as all payments were made. I ended up paying...

Category : Courier

(0) Replies

Country : South Africa

We went out for supper at Lucio’s Pizzeria in Blackheath, Northcliff on Tuesday 13 November 2012. I ordered a Carpaccio as a main meal. The Carpaccio was very tough & sinewy; the bread accompanying the dish was made up of 2 toasted slices of rye bread, 2 green pepper rings, no capers, and no lemon wedges – definitely not the quality that I am used to at this restaurant. I made enquiries with our waitress only to be told that the Carpaccio was made with Silverside. I complained about...

Category : Restaurants

(0) Replies

Country : South Africa

I have spoken to several people at FED EX COURRIERS i get cut of, no one calls me back when they say they would. I have been waiting 3 weeks for my parcell, I mean this is so rediculous Fed EX, is freakin useless!!!!!!!!!!!! How can you ask money for such shit service i have spoken friendly and stayed friendly with your people well it did change anything. Your employees dont give a shit about your " great service" policy ... companies should not use your services anymore because you are...

Category : Courier

(0) Replies

Country : South Africa

I made an online booking on 8 November using some of my Voyager miles and credit card to pay the airport tax. The next day I received a call saying that the booking had not been confirmed because the Voyager 'system' was down. Since then I've had lengthy phone calls to Voyager to explain the problem. At first it appeared that the problem was credit card payment that had not been processed. Now, 6 days and many phone calls later, I'm told that the problem is not the credit card - it's that the...

Category : Air Travel

(0) Replies

Country : South Africa

they did the same tom. you qualify. till today nothing happended. they just refer you to Loan Companies after that it is your problem. they dont even care to contact you

Category : Loans

(1) Replies

Country : South Africa

I would like to lodge a complain against Pumlani lodge on Moloto road Pretoria My daugther Starling Halliday was suppose to get married at the lodge on the 20th of October 2012 We have booked the main venue more than a year ago and paid deposit for the main venue, I went with my daughter 3 times to meet the people at Pumlani lodge to plan her special day ( all monies due were paid long before the wedding date) We had the deco raters in for a test a few weeks before the wedding to...

Category : Hospitality

(0) Replies

Country : South Africa

On 03/11/2012 I purchased an audio adaptor from Baytronics. After installing the unit to my car it had blown out. I took it back to Lauren ( the owner). He told me he could not help me as there is no guarantee on this product. He told me that non of his products has a guarantee. There is a sign on the wall behind the counter stating " ALL REFUNDS WILL BE LEVIED WITH A 15% HANDLING FEE". I was willing to pay the 15%. Needless to say I had argued with him for not replacing the unit. There...

Category : Retail

(0) Replies

Country : South Africa

sins payment was made no communications was made of progress

Category : Loans

(0) Replies

Country : South Africa

Once again I have been scamed,I received a sms saying I have been aproofed for R60000.00 I must phone the do so and get once again another sms with detail were to pay my R350.00 fee I go and draw out my LAST R350.00 and pay the people after a week no feed back from them and also no R60000.00 I WANT MY MONEY BACK or my laywer will be in contact with you people! WHY do you do this to us realy we think we can rely on you to help us out not bring us down!!LL200614

Category : Loans

(1) Replies

Country : South Africa

My daughter was involved in a car accident and she took the car to Top gear panel beaters Gezina - Pretoria) for repair. she has since taken it there and they keep on promising deadlines to fix it but to no avail. we have paid part of the amount needed for repair but there is no progress made in fixing the car. it has been a long time now, and this has caused adverse frustration on us. please help.

Category : Motor Industry

(0) Replies

Country : South Africa

Like any other peeps, I've received these sms saying my loan has been pre approved for R60 000.I just ignored these sms

Category : Loans

(0) Replies

Country : South Africa

I am absoluted disgusted with the service I have received from my estate Carol from Bonnins. The agency forget to include a separate charge in my lease and six months down the line, when they realised it, I was told I'd be liable. It was never stated in any form in my contract/lease that I signed and agreed to. I later found out that the the landlord was also only informed about this charge 6 months down the line. What really upset me is that I share a geyser with 3 other...

Category : Property

(0) Replies

Country : South Africa

I received a bad service on monday by a second consultant.

Category : General

(0) Replies

Country : South Africa

We returned home on Thursday 4th of October 2012 after a peaceful meal at our favourite restaurant only to be confronted by armed gunmen after we pulled into our driveway, not to bore you with the details be got hijacked and held at gunpoint while the men ransacked the house, luckily they got disturbed by the SAPS and we had the wild west outside our house. After they fled with our vehicle we contacted Tracker to inform the vehicle had been hijacked. After about an hour I was asked by the...

Category : Security

(0) Replies

Country : South Africa

Vodacom's connection is very bad in The reeds area,Centurion.There is no tower nearby,and I'm still being forced to pay the monthly bill but I can't use the internet.

Category : Telecommunications

(0) Replies

Country : South Africa

Relocating to Australia. 6 months later and still waiting for my shipment to arrive. Demanded their fees and since then the worst service, feedback and follow up. Unprofessional and lies. Avoid them!!!

Category : General

(1) Replies

Country : South Africa

The Lightroom Photography, 10th Ave, Gezina Pretoria. Tel 0123296486. Martin van der Wald came to Peuter Kleuter situated in Kempton Park and collected orders to take vintage photo's of the toddlers at the school. The photo's were taken the 22 August 2012. Delivery time is 3 weeks. Till today (16th Ocotber) we have received no feeback/the photos or our money back. Numerous phone calls and emails has been sent to this company without any informative response. The school has had numerous...

Category : General

(0) Replies

Country : South Africa

Complaint 1: On Sunday 30/09/2012 i was debited by CELL C for an amount of R604.29. I am NOT even a Cell C customer so how they got authorization to debit my account is beyond me. I escalated the query on 30/09/2012 where i was given a ref. number & was told to email bank statements to, which i did. On 1/10/2012 i contacted the call centre where i was told they have not received my statements because i used my call reference number as a subject and not my cell phone number, I am NOT a cell c...

Category : Telecommunications

(1) Replies

Country : South Africa

I had a run in with one of the drivers of Sidas about a month ago.(July) Details are: I was trying to leave a Aluminium shop in Denver on Main Reef Road where your driver had parked across the stop road preventing me from getting into Main Reef road. I hooted at the driver several times and was ignored, when I finally managed to reverse and go around him he laughed at me as I drove past him. I got your details off the Bakkie he was driving and phoned your office immediately...

Category : Security

(0) Replies

Country : South Africa

I was suppose to go down to Pietermaritzburg on the 28/09/2012. The bus was 1 hour late, plus when my bus arrived, the bus driver did not wait for me. I'm trying to contact someone from Client service and Thandiwe told me that she will get back to me. Its been a week and i'm still waiting. The people are rude and are pathetic.

Category : Travel & Tourism

(0) Replies

Country : South Africa

On the 4th October I submitted a claim with Smart for damages to my rear bumper and right rear door. Damages amount to under R3000 which is my limit per claim. On the 5th October they sent out an assessor to inspect my vehicle and he found additional damages on my car which isn't noticeable with the naked eye and was all new to me. On the 9th October Shevaughn phoned me and said that I should get another quote for damages that the assesor pointed out to me. On the 10th October Shevaughn...

Category : Insurance

(0) Replies

Country : South Africa

Pay for 3 diffrent roofs still not done my house is under water every time it rains request for my cetificate im still waiting from the 06 August 2012 after i've pay in full... Very Bad Kak service!!!

Category : Building

(0) Replies

Country : South Africa

Took R350-00 from my account after I was pre-qualified and my application accepted. Never got the loan. Want my R350-00 back

Category : Loans

(0) Replies

Country : South Africa

Cell C know all about my complaint, no need to repeat myself again. Just to add to my complaint. Friday Afternoon I left message for CEO Mr Alan Knott-Craig, still waiting for the call to be returned. Phoned again this morning, after speaking to many different people got through to Armandu Morris. In no uncertain way tells me Mr Alan Knott-Craig wont phone me back!! Unbelievable? Believe it, I want to speak and set up meeting with Mr Nott-Craig, how difficult can that be? Cell C, I am not...

Category : Telecommunications

(0) Replies

Country : South Africa

doors and . I Immediately phoned Kingdom doors I spoke to Lucille Barnes who told me that the matter will be sorted out as soon as she speak to the manager/boss she managed to track down the invoice. I never received a call from Lucille Barnes for almost a week. I then phoned Kingdom doors Lenasia 2012/10/01 and Lucille told me that there is nothing that they can do, they won’t fix or replace my garage doors. Lucille told me that she spoke to the boss and he refuses to replace the doors,...

Category : Building

(0) Replies

Country : South Africa

NO SIGNAL/BAD COVERAGE I'M STAYING IN ELEADAH COMPLEX STAND 1739 MAINREEF ROAD KRUGERSDORP EXT 2 - THIS COMLEX HAS 2 TOWERS WALKING DISTANCE FROM OUR HOUSES BUT STILL POOR SIGNAL ON ALL PROVIDERS - THIS COMPLEX HAS NO TELKOM UNDERGROUND CABLE FOR US TO INSTALL ADSL OR TELEPHONE LANDLINES! AND NO INTERNET CONNECTION FOR PAST WEEK CAN U PLEASE INVESTIGATE I HAVE EXTERNAL ARIAL BUT IT DOESNT MAKE A DIFFERENCE THE SIGNALS FROM THE TOWERS ARE STILL TO WEAK TO PICK UP

Category : Satellite Services

(0) Replies

Country : South Africa

I just want to advise people to never ever ever ever take out a contract at mtn gardenroute mall george. I unfortunately did I now I'm deeply regretting it. They have the worst aftersales ever. Im paying for a phone that's more in the repair centre than it is with me and I'm getting no feedback from them whatsoever. Just phoned me once only to tell me that they don't know how the repairs are progressing. Now im stuck with my old phone. At least its not giving me any problems. Im very upset...

Category : Telecommunications

(0) Replies

Country : South Africa

I received a laptop as a gift in August 2011. 6 Months later it packed up with the message "Can not find the hard drive". I took it back to the Bloemfontein branch and according to them it was repaired. On the 27/07/2012 just before the 12 months guarantee expired. I took it back for the second time for the same problem. Job no 75178. I received it back on 24/08/2012 and it gave the same problem, same message when I switched it on. They booked it again for repairs, job no 75504. Now they want...

Category : Computers

(0) Replies

Country : South Africa

I had a Phone contract with Nashua mobile for 8 Years. When my last contract term expired they send me a sms. If I don’t renewed my contract it will go to Prepaid. Well since I want to move to Vodacom I left it. After 3 months they still deduct money on my debit order. I wrote them an e-mail to stop deducting money from my account they did not stop. Then I wrote them an E-Mail that they understood then they stop. Ok but now this phone is prepaid not a change. I decide to keep the number...

Category : Telecommunications

(0) Replies

Country : South Africa

It took sever days for a priority mail(TA036982455) parcel from THE REEDS to RUSTENBURG Post Office. The addressee provided the tracking number each of 3 times but was infotmed that the parcel had not arrived. Only on production the forth day of the status report given by the SAPO website were the staff able to locate the parcel. No slip was placed in the Post Box to inform the addressee of its arrived which arrived 7 days earlier. Pathetic service.

Category : Courier

(2) Replies

Country : South Africa

Upon receiving my new phone on contract I kept my "Data Usage" off as I did not want to use unneeded data and found that my phone was soft-locked every month round about the 20th, despite not using it excessively. In May 2012 I had my phone soft locked again and found that I was about R5,000.00 in debt. I did an enquiry and found that it was mostly for 12 gig of data used by my phone in March...on 1 day!!! To make a long story short, after lodging several formal disputes - some with the...

Category : Telecommunications

(0) Replies

Country : South Africa

in august i sent an complaint in regarding my account the responded and afterwards i sent all the documents they requisted in august it is now 21 september and still to date nobody has phoned me or e-mailed me with a selution i am left in the dark and please would like some answers on my complaint and would like to know what is been done to solve my complaint

Category : Telecommunications

(0) Replies

Country : South Africa

To whom it may concern 19/09/2012 On 17/09/2012 I contacted Imperial GM Isando dealership on (011)974-3001 and spoke to Rayner Nothnagel at which time I requested for an offer to purchase document so I can forward it to my finance house which he was very help full in doing the next day he also sent me offer to purchases with the maintenance plan which I will be purchasing in the near future I then settled on the vehicle and was told by my finance house to come and sign the documents...

Category : Motor Industry

(0) Replies

Country : South Africa

Absolutely crap service. Be it reception or gprs. what the use having a network that you cant use when you need it the most. I have all other netwoks and by far vodacom is the worst. Network busy,sms doesnt be delivered on time, gprs has moodswing. Gosh!

Category : Service Stations

(0) Replies

Country : South Africa

This company develops software according to detailed specifications supplied by the customer and then steals the idea and underhandedly develops the system with our customers for themselves. Whwn requested to sign agreements they make all sorts of excuses as to why they cannot sign these with the full knowledge of what they will be doing.Another company who has had bad experiences with them is Arte Grafix.

Category : IT

(1) Replies

Country : South Africa

I recently opened an account at Edgars (Stellenbosch). The Accounts people were really friendly helping me the day of the opening of the account. I started receiving sms's and calls from an Cell Phone number where the gentleman urged me to spend R100.00 or more immediately or my account would be blocked. I am talking at least three to five times a day - I told him every time that I really was busy and would get to it. On a Sunday I went to the Edgars and stated I would buy something and told...

Category : Retail

(1) Replies

Country : South Africa

the company took my claim after my car was stolen and investigated the matter and found nothing wrong on my side only to call me after three hard weeks to tell me they rejecting my claim and cancelling my policy because i forgot to tellthem that i had a policy cancelled with hollard. they called me a liar and now they are refusing to apy for the storage fees fo the car they took to the panelbeater themselves and i called hollord to expalin to them ahtat there was a misunderstanding between me...

Category : Insurance

(2) Replies

Country : South Africa

recieve brand new vehicle from nissan sa micra on delivery marks pointed out to them as vehicle was inspected vehicle taken to prescribe by nissan sa pe and papers taken back to them and didnt year again of them

Category : Motor Industry

(0) Replies

Country : South Africa

The managers are rude and has no manners what so ever. They also has the lack of knowledge to tell when the ice rink is dangerous to skate on and has no concern of who gets hurt. The rink looked like a swimming pool and children were getting hurt, a young girl and a young adult had to be admitted into hospital for serious injuries. There were many people complaining without my knowledge and the managers accused me that I made everyone complain! They also kick a guy out for speaking his mind...

Category : Entertainment

(0) Replies

Country : South Africa

Here we go again. I took out a contract 2 months ago. Samsung Pocket Galaxy and Samsung 32" Tv for R299p/m... Was told 3 working days bofore they deliver the TV. Then i was told no its 14working days...then i was told that they out of stock and they should get stock 2nd of September... Ive already started PAYING on the 24month contract but im yet to receive the TV and no one seems to want to help. I complained a few times on Helopeter AND to MTN directly but all i get from MTN is........

Category : Telecommunications

(1) Replies

Country : South Africa

I have taken a Vodacomcontract about a year ago.i have not had a day where i had full network coverage. i cannot go online using that sim because it keeps giving me "connection lost.try again later message". I game online and its frustrating that i can't even log in. i had to get another contract from another network and am paying for a useless Vodacom one as well.i have emailed as well as called the customer care line.they were very rude and all i hear is that they are working on...

Category : Telecommunications

(0) Replies

Country : South Africa

Been waiting for parts on Toyota Avanza for 2 months, Vehicle that needs major repairs due to bad services in the past 2 years from Middelburg toyota. Parts arrived & service booked only to here from the tecnician that my vehicle will not be on time because of parts received late. Who is bullshitting who? I am fed up with Middelburg toyotas excuses & bad management & technicians that are absolutely clueless. I need answers & will not leave this matter. Why must I pay thousands of rands for...

Category : General

(0) Replies

Country : South Africa

I phoned MBDCS, I was worried for I made payments by the outstanding amount went up instead of down. I spoke to certain people who treated me like a criminal, they did not want to hear I was saying. For the payments I made, they charge me interest, phone calls, letters telling me they wil persue the matter. Everything they decide to charge they will. I wrote a letter telling them that I will not pay for fees thatatement for they delivered falty statements. iT IS NOT E A PLEASURE...

Category : Financial

(1) Replies

Country : South Africa

We received a SMS from MFC in Oct or Nov 2011 stating that as a valued customer , they offer us a payment holiday for December 2011. I still phoned MFC to confirm if this was a scam or indeed a offer from them. The person confirmed that only selected customers received the sms and it is indeed the truth. I also asked if there is anything we have to do if we want to take up this offer, I was told that if we receive the sms we dont have to do anything els. Now we keep getting sms's saying...

Category : Banking

(1) Replies

Country : South Africa

Afternoon Gail I went to Pick n Pay Meadowlands on the 31 Aug 31 Friday, I had some coupons from Kellogs to the value of R80 i took some groceries which included the pack of Kellogs All Bran 1kg and the 500gram, when I got to the till the lady that helped me Amukelani Matjeke did not greet as usual, after she rang all my items she asked me the usual line plastic, I said no then I gave her the coupons and she said they don’t accept them, I asked for Morgan or Orbed and she said they are...

Category : Retail

(0) Replies

Country : South Africa

Good day all I went to your store on the 1 Sep 12 in Maponya Mall, the shoe I was looking for they did not have a size 6, I asked the lady that helped me Lindiwe to do a branch look up at Jabulani Mall, on the system is showed 1 left, Lindiwe phoned Jabulani Mall, the lady that answered the phone is Annalisa, she said there is only two people working and she can't help us then she put Lindiwe on hold, then she put the phone down. Lindiwe phoned again and she said she is busy and can't...

Category : General

(0) Replies

Country : South Africa

I purchased a mattress from Dial-a-Bed on the 16th June 2012 and arranged with them that I will give them the date to deliver my mattress in the beginning of August 2012. They called me in July to inform me that my mattress was there and as per our arrangement they would keep it for me until I needed it delivered. When I contacted them to make arrangements, they had sold my mattress to someone else and for 3 weeks promised that it would be here the next week. When I eventually complained to...

Category : Retail

(1) Replies

Country : South Africa

On Monday 27 August at one in the afternoon my son was involved in a accident. A Taxi hit him head on of his motorcycle. He was then rushed to Rustenberg Goverment hospital. Well by monday night he received nothing for pain and he lay in a pool of blood. Tuesday I went back to the hospital and still nothing was done on my son. By about 4pm I was so cross that I started screaming they then got someone who is over the nurses to talk to me then they btought a doctor they made every excuse in the...

Category : Government

(2) Replies

Country : South Africa

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