I paid my account through these lawyers which I finished to pay in February this year and had received a settlement letter. They still deducted for March, I phoned them and they denied ever getting the money it took me the whole 4 weeks to them to finally admit to receiving the month. It was then another fight for a refund and they finally said I must go and fetch the cheuque,when I get to them they gave a cheque which was less than the original amount saying they deducted 10% collection...

Category : Financial

(0) Replies

Country : South Africa

On more than one occasion I have been faced with impolite and uncooperative staff at the MTN shop in Summerstrand village. When I received an upgrade I ordered accessories and covers for my smart phone and went in once a week to collect them only to be told, in an unapologetic manner that they "had not yet arrived" - 8 months down the line I am still waiting. After about a month my phone had a chip in the body that caused no mechanical damage but would have been prevented had the sales staff...

Category : Telecommunications

(0) Replies

Country : South Africa

I sent an email to [Email Removed] on the 17/04/2013 instructing to cancel my contract with ADT, giving one month's notice. My 3-year contract expires on the 18/05/2013. I advised that without breaking contract - cancellation must be effective from end of May 2013. I also supplied my reason for cancelling (have become too expensive). I received an email back with a ticket no. I've even spoken to Vusi Mabote in call center to follow up, he advised that no cancellation was received & asked that...

Category : Security

(0) Replies

Country : South Africa

I placed an order for purchase of goods to the value of R1200 on 5 feb. I was told it might take 4-6 weeks for delivery. I was more than happy to wait. On 14 Feb I was told that those items were no longer available and that I could order something else. Marihett also said she will still try and see what she can do to get the others. on 5 March was told that one of the smaller items arrived but no feedback on the prospect of the rest. She said the one item was at the post office but she...

Category : Retail

(0) Replies

Country : South Africa

My office gets Locked if I'm not home as my business operation deals with clothing And I have had my samples stolen before. The day a Telkom technician stole a gold wedding band out my office was 2 weeks ago. I am 31 weeks pregnant and couldn't go downstairs with the technician and explained I had a suture in my cervix and supposed to be on bedrest. I had unlocked my office for the adsl installation and explained where the area was that I presumed was the connection. He had the office to...

Category : Telecommunications

(0) Replies

Country : South Africa

My Statement of 03/06/2012 = -R0.01.No further Statements,e.mail or coms.Now I am blacklisted,must pay a Lawyer extra and when I ask, get referred to next and next.... person . I owe them.How must I know? I phoned customer care asking for a statement and somebody to call me to explain. Nothing. You must pay!!They don't care as long as you pay. Phone the Lawyer, Same story. Please pay now.What? No statement? I will pay but feel sold out. No more Vodacom for me or family . Thank you for...

Category : Telecommunications

(0) Replies

Country : South Africa

Legal loans They aprove you on loans and keep on phoning an sms you all eager to give you a loan they aprove you then you have to pay in just over R350 when they receive money the eagerness goes away!! Then u have to phone all kind of call centres,waiting in a que spending over R200 worth of airtime and still not getting anywhere eventualy after lots of money spend,way to many paper work done,they email you saying you have been declined due to bad credit criteria! We don't even have...

Category : Loans

(1) Replies

Country : South Africa

Hi there, I've paid our account on Saturday & eversince then been struggling to get our phones connected. I've been phoning since Monday morning and my account at work must be sky high and I'm still getting nowhere. Not the Branch in Stellenbosch where I made the payment, the one in Paarl is of any help. I've phoned customer service from the morning till night, I've faxed proof of payment, emailed it. I'm am now at the point of no return & feel like going to the daily newspaper. Thx Mtn for...

Category : Consultant

(0) Replies

Country : South Africa

RE: Final Demand from Autopage Cellular Head Office received on the 22nd April, 2013 To whom it may concern On the 22nd April, 2013, I received an email of final demand from Autopage Head Office requesting payment on my account. I find it quite entertaining that none of your hard working staff had contacted nor invoiced me prior to your email pertaining to your demand; knowingly payment has been made via debit order above and beyond the monthly subscription rate of R 471.00 dated the...

Category : Telecommunications

(1) Replies

Country : South Africa

Splashout is a boat repair shop in Durban run by Mr Rudi Kerkhof. I contracted him in Jan 2012 to repair my Yacht lying in the Seychelles. He removed the engines in March 2013. By July 2013 everything was ready for him to return to the Seychelles and to complete the engines and prop shafts. I paid him R45000 in advance for the trip.It is now end April 2013, and the work is still incomplete. My loss and inconvenience is enormous. He is very difficult to get hold of and I am preparing legal...

Category : General

(1) Replies

Country : South Africa

Enough is enough! Vodacom is an inefficient and incompetent organisation. On 23 March, 2013, I went to the Vodacom shop at Clear Water mall to upgrade my phone. I had a Black berry Curve and was told that I was entitled to a Black Berry Curve. All the required documentation was signed and processed and I was handed the phone. It was not tested before it was given to me. After a few days, I realised that the phone was defective. It was over heating and the internet connection was...

Category : Electronics

(0) Replies

Country : South Africa

After spending the whole day on the 18 April with no service, I use my ipad to check emails on the 19th. When I check my balance at 7:30, all my data, including the night surfer has zero balance. when I call them they say I used 900MB of data whithin 2 minutes in the morning and they cant explain the zero balance on night surfer. 8TA SUCKS.

Category : Telecommunications

(0) Replies

Country : South Africa

My conection to the internet is`nt alway online I get disconected round about every 10 min. My steam account lose conection with the server even when my intenet is online. I keep getting cant conect to the server. this is driving me nuts dan you please give me an answer to this problem, and it is extremely slow.

Category : Internet Services

(0) Replies

Country : South Africa

We purchased a repeater for mobilerepeater.co.za to boost our cell phone and 3G signal in January. We were assured by Ryan that delivery will be 3 to 5 working days. Once you pay that is the last you will hear from mobilerepeaters. After four weeks of waiting we emailed and called them countless times, only to be shrugged off and told that it’s on its way. By February we got a call from TNT couriers that they need all our detail to get the repeater through customs and of course a fee of...

Category : General

(0) Replies

Country : South Africa

The Manager at the Newcastle Mall (Kwa-Zulu Natal), is very unprofessional and has no respect for clients. I am a loyal client off vodacom for the past 17 years and such manager told me to take my business elsewhere. I needed assistance with a sim swop and only had a drivers licence as identification. He refused to assit me and was rude and unprofessional

Category : Telecommunications

(0) Replies

Country : South Africa

I got a massage from legal loans saying that i pre-qualify for a loan of upto R60000 but im happy i found this site to save me from a big mistake.

Category : Loans

(0) Replies

Country : South Africa

FRAUDULENT CONTRACT! I have an 8ta contract and phone of around R417.50 p/month which my wife uses for her business (for the free landline number). During January a telephone marketer called her and she was polite enough to listen to him, but she also refused the contract he was marketing. The next bill we received in February stated that the contract has been changed to R1266.50 p/month with an addisional R1700 penalty for changing an existing contract!!! No communications or new phone, just...

Category : Telecommunications

(0) Replies

Country : South Africa

I was well impress when I found the website of Daleglen Property Group as they were rather accommodating as to the apartments on offer. As I applied for immediate accommodation. I was told to fill in an application form along with bank statements, personal info etc. By doing this, you are informed to wait 3 days to be certain if your application has been successful or not. Further more my disappointment is not with the procedure of the matter but rather with the 'LACK' of client service and...

Category : General

(0) Replies

Country : South Africa

Chillies has put on a lapa for in January 2013 We have discovered and leak which is quite bad and reported it .Todate his promised to come serveral times and he never turned up .He should be removed from all Home Improvement magazines cause he is unreliable and the service is shit .

Category : Home Improvement

(0) Replies

Country : South Africa

I have 2 cell contracts with Vodacom. My first BB curve 9360 I got in February 2012 gave me numerous problems. I sent it in for repairs on 02.11.2012 through Hificorp. 26 days later I got my phone back,was informed that it couldnt be repaired &was replaced. I fully charged the phone before using it. 9 days later I started having same problem again regarding the battery life.I requested a replacement battery -was told I should send the phone in again.I depend on my phone for work so that wasnt...

Category : Telecommunications

(0) Replies

Country : South Africa

Well after reading all the complaints about Unisa, it makes me feel a little better that I am not the only person who has suffered through their non-existence!! I have been trying to contact ANYONE, on every available email, phone number etc. I either get no reply or an automated response. On the rare occassion that someone has ACTUALLY answered their phone, they don't have any idea what they are talking about! SICK AND TIRED OF THIS! Can you just imagine what an effort it must be to get...

Category : Colleges

(0) Replies

Country : South Africa

With the new R1.20 per minute billing for prepaid customers is just a bunch of bullsh#t...happend a couple of times to me will reload my acount with R30 and didn't even talk for 3minutes and my airtime is finished what a ripoff.. Phoned in to MTNs call centre and what bad sirvice if got and won't even talk about the aditude...I'm never going to use this “sirvice provider“ ever again I will rather make use of somoene els..thanks allots MTN for your shit sirvice and signal...

Category : Scams

(0) Replies

Country : South Africa

My phone (Samsung Galaxy S2 – i9100) battery has been spontaneously draining from about 40-50% to zero. When I got the phone, I was told I need to use the Glen for any repairs/problems as it is the nearest service centre. When I first handed it in for repairs at the Glen, I was told to keep the battery & back cover of the phone. They did a software update to the Ice Cream Sandwich version but the problem persisted. Due to the Glen being too inconvenient to get to (its about 45minutes...

Category : Telecommunications

(0) Replies

Country : South Africa

I bought Hyundai i20 at Avis in Pretoria Address number 70 Schoeman street , it was on 21 000 km fairly new . After a year /this month I discovered my bumper was glued it had no clippers or manufacture panel beating procedure on the right side. I then phoned Avis to inquire about the problem and the sales rep said I can come to them to see if they can make a plan and on my arrival I was introduced to the manager, very rude manager Budd Hunsdale ,he told me if I was not parking at a steep...

Category : Motor Industry

(0) Replies

Country : South Africa

i took my child to hospital during december 2013. Mediclinic Nelspruit and later transferred to Unitas in pretoria. i received calls and letters about unpaid claims to the amount of R35000.00. i have never skipped by medical aid contributions please help Gems medical aid 000065497 0726991306

Category : Education

(1) Replies

Country : South Africa

8ta gave me a phone that was not working and after 9 months they are unable to solve my problem. They have the worst service I have ever recieved from a provider I would suggest that if you have a broken phone it would be easier and cheaper to buy a new phone.

Category : Electronics

(0) Replies

Country : South Africa

HI, I BOUGHT A BED FROM DIAL A BED IN GEORGE ON 2 MARCH 2013. 5 WEEKS LATER...STILL WAITING FOR IT TO BE DELIVERED. I PHONED THEM DAILY...EVERY DAY THERE ARE NEW MANUFACTURED EXCUSES WHY IT CANNOT BE DELIVERED... WHEN I BOUGHT IT, I HAD TO PAY IMMEDIATELY BEFORE ANY ACTION COULD BE TAKEN FROM THEIR SIDE. NOW THAT I HAVE PAID, NO ACTION FROM DIAL A BED. I EVEN ASKED THE MANAGER WHAT THEIR COMPANY NAME MEANS. SHE EXPLAINS : YOU DIAL, WE DELIVER WITHIN 3 - 5 DAYS.... I BELIEVE IT'S TIME...

Category : Home Improvement

(0) Replies

Country : South Africa

My wedding was Dec 15 2012. He told me I will have my photos after 2 months. After 2 months hearing nothing from Nelis I phoned him and he said December Brides usually wait 3 months for their photos. After 3 months I had to once again phone Nelis regarding our photos and then he apologised but he had to move offices etc and that is the reason for the delay. After 3 months he handed my bridesmaid a dvd. No photos. I still had to look the photos over and decide which once I wanted him to print....

Category : General

(0) Replies

Country : South Africa

Fault developed with Whirlpool dishwasher (still under warranty), contacted service centre on 10 March, engineer arrived 2 days later and removed control panel. Numerous calls made to local repair company without success. Contacted Whirlpool service centre on 25 & 27 March each occasion promised to call me back and never did. Contacted them again on 2 & 3 April and again received promises of a call back which never happened. Like the actual Whirlpool products, but beware purchasing...

Category : Electronics

(0) Replies

Country : South Africa

ADT Security: Impossible to reach when necessary to resolve queries (Accounts). Call Centre rings forever, until cut off. Cape Town staff not helpful (Melany Murphy). Clear client instructions in writing is ignored...

Category : Consultant

(0) Replies

Country : South Africa

Company was to fix: 1) 2 outdoor PIR sensors activating for know reason. 2) Siren not working After paying R790 there was no improvement, none of the above was repaired and in fact I now have a 'dead' sensor in the garage and the panic is activating for no reason. So actually the system is in worse condition than it was and it cost me R790.

Category : Security

(0) Replies

Country : South Africa

Hi there I have just sign a two years contract with Nashua mobile ever since I got my line it has been a nightmare to get them to activate my dual sim .I have been to the their branch in Randburg three time ,every time I go there I get different excuses .I tried phoning their call centre as well they are just useless if they don’t hang up on you they will keep you holding till you get tired .they seem not to care because they know Nashua doesn’t have a free call centre number .every...

Category : Retail

(0) Replies

Country : South Africa

I have been a loyal client for almost three years now, and up to now I've never had a problem with my bank. For the last year and a few months, there has been a constant flow of cash in my account. Its not like I could just go missing. Now best of all, my rent is due and what do they do. They go and block my account. Now you want proof of residence?? I'm renting a flat, now I have to get a form so she may fill it in, and say that I'm living there!do you know how much of a hassle that is,...

Category : Banking

(0) Replies

Country : South Africa

My 2012 UNISA account was R45.00 in credit. I then wrote 3 exams over January and February 2013 and went to check my results a month later only to be confronted with a message for outstanding fees. I then checked my account which had been clear of any charges in 2012 and now had three amounts added for reinstatement of 3 modules on the dates of those exams. I then requested the finance department to send me an account of these charges and motivation for reinstatement as there was nothing...

Category : Universities

(0) Replies

Country : South Africa

be careful of these crooks,dnt honour their invitation as they will steel ur money. They promise holidays to people and never deliver,they will debit ur money for lifetime and even blacklist you. this company robs people especially black people,not forgetting black employees even. flexi club hires unproffessional idiots and put them in posts that they dnt even deserve. Fellow southafricans be carefull of this scam,i know them very well and their bullshit angles. Please tell as many...

Category : Hospitality

(0) Replies

Country : South Africa

Why is it that we have to pay such exorbitant prices to have a third world satellite viewing facility as MULTI Not CHOICE!! We have to put up with episode "gaps" in series', late start of episodes due to other rubbish being forced down our throats (NOT EVERYBODY LIKES "REALITY" SHOWS / SPORT. Why don't you create seperate channels just for that kind of show/s and leave the channel/s actually allocated for series shows to be just that!!!! We have been asking endlessly now that we be given a...

Category : Satellite Services

(0) Replies

Country : South Africa

in april last year rent a townhouse with zelri properties than i was told i must pay a deposit of R2000 with polokego for electricity account now zelri cancelled the contract with polokego and we were told to contact polokego for our deposits i called polokego than i was told that the account has not being transfered from polokego to protea metering, i was told i was a process of 3 weeks they contact me now, i contacted them after three weeks i was told that the person wqho is doing payments...

Category : Municipal

(0) Replies

Country : South Africa

I FEEL THIS IS A RACIST ATTACK ON ME AS MY RIGHTS WAS VIOLATED IN PICK N PAY CANAL WALK AND THEN BANNED FOR DEFENDING MYSELF! Story goes like this: Wednesday 13 March at 2pm I Visited the Canal Walk Store, I came across a USN Fat Burner Combo with a Paper Barcode R329 but when I went to till 15, it scanned R299. I immediately took the cashier at Till 15 to the exact corresponding barcode as Dilwinaaz previously said that the cashier must remove the barcode! Then another pick n pay employer...

Category : Retail

(0) Replies

Country : South Africa

Ever since joining the MTN service provider I have had nothing but trouble and poor service. I am greatly disappointed in the way I am treated as a customer and that my complaints are never dealt with and that nobody seems to care about my difficulties. I signed up for a 3G data contract around April/May 2012. I work in the civil construction industry and am therefore required to travel around the country much for my work. I needed a mobile internet connection. My first town of work was...

Category : Electronics

(2) Replies

Country : South Africa

PLEASE STAY AWAY FROM THESE PEOPLE SHOULD YOU DECIDE TO RENT IN CENTURION, GAUTENG. THEY ARE A BUNCH OF RUDE SHARKS. THEY ADD CHARGES TO YOUR ACCOUNT, AND AT THE END OF YOUR PERIOD THEY REFUSE TO RETURN YOUR DEPOSIT

Category : Property

(0) Replies

Country : South Africa

I replied via their webquery after they got my studies mixed up after the first semester (Gave me feedback on subjects I have not written yet) Eventually after getting violent and coarse with them using foul language etc did they ask me (very shortly) to send the proof that I sent some communication previously. Honestly, via a webquery you get no proof of anything. So now they took my money, and just shrugging. Smart having that webquery box. The amount of stupid people just being...

Category : Universities

(0) Replies

Country : South Africa

I FEEL THIS IS A RACIST ATTACK ON ME AS MY RIGHTS WAS VIOLATED IN PICK N PAY CANAL WALK AND THEN BANNED FOR DEFENDING MYSELF! Story goes like this: Wednesday 13 March at 2pm I Visited the Canal Walk Store, I came across a USN Fat Burner Combo with a Paper Barcode R329 but when I went to till 15, it scanned R299. I immediately took the cashier at Till 15 to the exact corresponding barcode as Dilwinaaz previously said that the cashier must remove the barcode! Then another pick n pay employer...

Category : Retail

(0) Replies

Country : South Africa

Yesterday I experienced some of the rudest, untrained, unproffessional staff while at the Riverside Spa. I was actually at the Salon and witnessed 2 incidents of rudeness to salon staff before I was directly impacted. first the bad mannered receptionist compalined in front of a client abt him him being on the phone. Then she complained abt him sitting in "her' waiting area. She then compalined abt my 8 year old son being escorted by salon staff for a glass of water while he waited for his...

Category : Hospitality

(0) Replies

Country : South Africa

have been paying insurance for cellphone for 2 years. Handed phone in for repairs 9 weeks ago. after 6 weeks went in to edgars gaeway and told that need proof phone was replacd by vodacom while under insurance with them. Provided proof to Jenifer. the repair company still has not acknowledged recept of proof by fax or email. I phoned them - persons cannot understand englishe - put on hold for half hour - said would phone back - no one did. disgusting services Dr P A Winter 0845540811 acc...

Category : Electronics

(0) Replies

Country : South Africa

I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...

Category : Consultant

(0) Replies

Country : South Africa

I went to the menlyn voda shop to have a look at my phone,as I could not send bbm msg's.at the help desk the gentleman looked at my phone and said while pointing I should go to the data dev.I went over to that side and spoke to a guy with the name prince.he was so unwilling to help with the worst body language and attitude I have ever seen.when I confronted him with his poor behavior and asked who the manager was,then he could make time to get up and walk to the back to look for someone.no...

Category : Consultant

(0) Replies

Country : South Africa

Of all the Spas in the world I have never seen nor heard a more unpolished, rude, unprofessional & prejudist receptionist, JACKY at Renaissance Spa was so disgustingly rude to us over the phone. She sounded so annoyed at our questions about their treatments & facilities. The day we were at the Spa for our treatments she was busy talking down at the other staff members, she did not even care that we were present. How unprofessional & so degrading for the Spa's reputation, she even mumbled...

Category : Hospitality

(0) Replies

Country : South Africa

I submitted an application for a vodacom contract at Incredible connection (Greenacres PE) on Sun.17.03.2013 for an IPad4 I was informed that the deal had been approved and that I could collect on Thurs. 21.03.2013 On Wednesday (20.03.2013) I was contacted by Sunita, who confirmed that I could come in on Thurs. to collect the device. Wed afternoon , at 16:45 she called me to advise that my details needed to be verified and that I would not be able to collect on Thursday. Fri...

Category : Telecommunications

(0) Replies

Country : South Africa

Very poor signal on data bundle, takes 17min to just open google before you can go to your email account that takes another 15 plus min to open. Why must we pay for such poor service

Category : Building

(0) Replies

Country : South Africa

On 2012.12.27 I ordered 2 x Shake 'n Takes from Groupon. After much communication on late delivery (2 & half months later)one unit delivered 2013.02.13. On 2013.03.20 queried delivery on 2nd unit with Linda. Oh sorry no stock, will pass credit. If I had not followed up would a credit have been issued. This is tantamount to stealing from the Customer. Hello Peter have 3151 reports and the majority have unhappy faces. Beware of Groupon.

Category : Retail

(0) Replies

Country : South Africa

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