Sometime last week we reported a faulty alarm system to ADT Security. On 30 January 2013 an technician was sent to fix the problem. He replaced a set of three door contacts. We duly paid the required fee. The problem that was reported and allegedly fixed persists. On reporting the matter, I was told that we have to again wait in a queue, as if we were reporting the matter for the first time. I think this is grossly unfair as we have already paid for virtually nothing. I think that such...

Category : Security

(0) Replies

Country : South Africa

ACCOUNT NUUMBER: A3048592 - D Veldsman On 15/012013 we took our Blackberry 8520 into the Cavendish (claremont) branch for repairs as the it freezes, speaker problem, etc. On enquiry we were told to take along the deliver details as it was ordered direct. We were told that the phone will be back within a week and half and they will contact us. Two weeks passed and since Monday my husband has been phoning continuously to find out if the phone is back to collect. We just couldn't get through...

Category : Electronics

(0) Replies

Country : South Africa

This company is a true example of bad service. GM Craig Cawood has been trying and failing badly, to get our systems up and running. We have been waiting not months, but years for this company to tailor-make our on-line computer system. We have been painted a beautiful picture of what he can do for us, but have had very little delivered. What an absolute waste of time, if we knew how badly this company treats existing and new clients, we would not have bothered investing time and money...

Category : Computers

(0) Replies

Country : South Africa

From Heaven on Vaal to Hell on the Vaal. Taking my parents for a surprise weekend getaway to the quiet and peaceful Vaal River was something I was very excited about and planned for a whole week. I found accommodation at a place called Heaven on Vaal, which promised peace and tranquillity, the photos were magnificent and other guest reviews seemed to be happy with the beautiful view. We booked and received confirmation for the weekend and we had to book in on Friday between 14h00 – 18h00....

Category : Hospitality

(0) Replies

Country : South Africa

We travelled with SA Airlink. First of all they did not allowed all the luggage on the plane. We specially made an effort to drop the goods at Cargo and they were aware of it. All the other luggage was already booked on the plane. After we got back from cargo Airlink refused to let us on the plane. They said we were 2 minutes late. Now we have to buy another ticket. The took of all our luggage from the plane and this was a bigger hassle than to give us permission to board. They knew that we...

Category : Air Travel

(1) Replies

Country : South Africa

Good day On 26 December 2012 I flew via JHB (SA236) from CPT (SA354) to London Heathrow for my 3 week holiday with SAA for the first time internationally. The long flight there (SA236) was not too unpleasant, the staff were friendly, only thing was the facility door in Economy was broken and the bathrooms were so dirty I didn’t even want to use it. Secondly, on my way back, departing 13 January 2013 on flight SA235 to JHB, the flight once again was not too bad, except for the flight...

Category : Air Travel

(0) Replies

Country : South Africa

I upgraded my contract with cell c on 14 January 2013 and the cell phone was deliverd on 17 January 2013. That very same date i called their call center to request for a sim swap since the new cell phone came with a micro sim card. the call centre agent then escalated my request to the CELL C sim swap department and promised me that the department will call me as it at takes 24 to 48 hrs for the sim swap to be made. Then on 21 February 2013, i called them again and i also called on 22 and...

Category : Telecommunications

(0) Replies

Country : South Africa

I am not shocked to see the many bad reviews of this place. Unfortunately i too experienced the same poor service yesterday by a lady named Anna. We called at 18.30pm to say that we would be 10mins late for our 7pm reservation to which Anna was very rude to my wife. Upon arrival i too was victim of her snotty attidtude when i just merely asked for our table. FInally i had complained that my lamb shank was terribly salted to which i was told was normal when cooked in a red wine...

Category : Restaurants

(0) Replies

Country : South Africa

Tzaneen area Limpopo Vodacom signal not too bad but they need to increase tower capacity to accomodate more callers. Every day we phone and calls simply get disconnected ! This has been going on for months on end.I wanted to do a network swop and Vodacom wanted R8924-00 to cancel Talk 500 package! What a help! Pay up and shut up attitude !

Category : Telecommunications

(0) Replies

Country : South Africa

I Entrusted the team at Classic Restorations in Brakpan to restore my classic motorcycle. I had already stripped and powder coated all components. All That was required by them was to reassemble the fairings and components, chrome the exhaust and wheels, tune the simple 2 stroke engine (which was previously running)! And doesnt run anymore.. I know this was a small job compared to other rebuilds. However I didnt expected to be overcharged by R15000 for the task, they lost parts I supplied...

Category : Motor Industry

(2) Replies

Country : South Africa

I AM EXTREMELY UNHAPPY WITH THE SERVICE WE ARE GETTING FROM THE RECEIVER OF REVENUE IN REGARD TO THE SUBMISSION OF TRANSFER DUTIES AS WELL AS THE NON COMMUNICATION FROM THAT OFFICE AS WE ALWAYS HAVE TO GO VIA A CALL CENTRE AND HONESTLY THE PEOPLE ASSISITING HAVE NO UNDERSTANDING OF WHAT TRANSFER DUTY IS OR WHY A RECEIPT HAS NOT BEEN FORTHCOMING. ALSO TO WAIT 24 TO 48 HOURS FOR SERVICE AFTER A CALL HAS BEEN LOGGED, DELAYS THE SERVICE THEY WE CAN GIVE OUT CLIENTS AND IN RETROSPECT THE SERVICE...

Category : Government

(0) Replies

Country : South Africa

Nearly 10 months since collections of goods in Cape Town, shipment still not delivered. Little to no communication with the company, calls not returned. JW&Co not paying Australian company for overland moving of goods to final destination, not communicating appropriately with Australian company. Extremely unprofessional and dishonest business practice by this company. Avoid them at all costs!!!

Category : General

(1) Replies

Country : South Africa

no network in my area

Category : IT

(0) Replies

Country : South Africa

I would like to be contacted with regards to the following complaint for reimbursements. The reference number is KEQ430. My son was to catch the city2city bus from Belfast Mpumalanga to Pretoria on the 7th of December 2012. The scheduled time for the bus to arrive was 12h30 in Belfast and my son arrived at 12h00. At 12h40 a second city2city bus arrived travelling in the opposit direction and my son proceeded to enquire of the driver where the bus to Pretoria was. He was told that the bus was...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Abaqulusi - AGAIN! Well done, you must be one of the worst in the country! No water in our village (outside main town - a minus to start with) and told when went off yesterday that a back ackter (however it's spelt) will come out next day to dig hole to begin mending broken pipe. Guess what? No sign of anything and it's over 24hrs! Yes, you are supplying a truck of water - from our own dam over the road, but if the machine does not arrive tomorrow, does this mean no water all weekend?...

Category : Municipal

(0) Replies

Country : South Africa

cancelled service last year and paid R125.00 on the 03/11/20011 and was assured by the lady that service was cancelled and debit order wouldnt be going off, and guess what debit order still going off every month, email this morning and was advised that cancellations have to be done by email and not telephonically, so number one R125.00 has been paid and told that service is cancelled and debit order will not be going off, no I have to fork out yet again, and still pay Jan and Feb, you have...

Category : Internet Services

(3) Replies

Country : South Africa

Bad attitudes bad client service. Had an account with themfor 3 years. They never deducted and want to claim now? We thought everything was ok because they renewed the account every year. Is there no account control? George and Anri are the rudest people if met in my life.

Category : Internet Services

(1) Replies

Country : South Africa

Monday 14 Jan 2012, our home was burgled for the second time. At 07h30, my mother received a call on her mobile from ADT saying that our alarm had gone off, and they asked if everything was okay and if they should dispatch a vehicle. Mom instructed them to send a vehicle immediately as she was stuck in traffic. She in the meanwhile notified me and I tried to contact Dad at work to see if he could check the house. Mom reached home at about 07h50/08h00. She arrived before ADT did. We later...

Category : Security

(0) Replies

Country : South Africa

For days now vodacoms black berry services have been down. Since I'm using my outher black berry wich is with mtn to lodge this complaint I asume the problem is with vodacom and not black berry. When one phones vodacom custemor care u are simply told the prob is ongoing sorry good buy. That helps me and my busines zip. I wil now be switching all my phones to anouther network. No use having a smart phone when u have a stupid network

Category : Telecommunications

(0) Replies

Country : South Africa

For the past two years, since returning to South Africa, I have been trying to change my phone number and account into my name (from that of my parents). I've visited Vodacom Branches 10+ times and I have had to phone multiple people: Accounts, Credit, Sales Consultants, Heads of Customer etc. I've presented the same Documentation 6+ times to different people to get the Account changed into my name (Bank Account, Proof of physical address, Affidavit from Father, Mother's ID, My ID, etc.)...

Category : Telecommunications

(0) Replies

Country : South Africa

My Kia broke down 2weeks after the service at imperial select midrand.Its 3months later and still waiting for my car.They dont phone me back,i always have to phone them!when wanted to sell me the car they went out of their way,now dont give a damn! Gave me an old sandero to drive with and girlfriends handbag got stolen with key in it.Asked them for spare key and told me they dont have one and i must buy one!Told them its not my car nor my responsibility and they just bluntly dont care.they...

Category : Service Stations

(0) Replies

Country : South Africa

MTN BAD SERVICE I did an upgrade on the 8/01/2013 and it was approved by Lebogang who works at upgrades department and the guy who delivered the phone did not accept my copy of my passport yet it was certified and i even showed him the original passport(the reason he refused to accept it, he said the photo on the passport is not clear.Then i have questions for u mtn does it mean that the commissioner of oaths are certifying fake documents,do you still want foreign nationals to apply for...

Category : Courier

(0) Replies

Country : South Africa

R14000.00 down the tubes!!!!!! Despite the huge rave about how you have a year warrenty that protects the motor! I have had this thing for 7 months i waited from the end of Nov (because they were closed) i also emailed than with the problem. On the 8th of Jan i call owner Ivan to get some feedback i was told: YOU HAVE HAD YOUR FUN NOW ITS BROKEN I WILL LOOK INTO IT, BUT MOST PROBEBLY YOU HAVE DAMAGED IT!!!! wow this is the owner? i got my own guy out he fixed it same day!! the ampele was...

Category : Home Improvement

(0) Replies

Country : South Africa

I applied for a cellphone and laptop contract a month ago at MTN in Stellenbosch in the Eikestad Mall. These contracts was both approved immediately. Sadly till today I have not recieved the goods. After 2 weeks of doing the app I visited the branch to find out how far the application is since no one even bothered to notify me of the progress. I was told the laptop was not yet delivered. I visited the branch after 3 weeks twice, again I was told to just wait. No feedback give. After the...

Category : Telecommunications

(0) Replies

Country : South Africa

We sent our Nissan Pathfinder in to CARtime in Pinetown for a service the Wednesday 19/12/2012. They serviced our vehicle and on return we found it had no power. We took it back the next day and were told, they couldnt have done anything to it. We left for JHB the next day and called them from the road to say it still had no power, there was black smoke and that the petrol was heavy. Kishen then told us its nothing they could have done to the car. We then waited for the technical manager to...

Category : General

(0) Replies

Country : South Africa

BOUGHT NISSAN MICRA TEKNA 1.5 2011 MODEL AS A DEMO ON 12 APRIL 2012 FROM MOTORDEAL VANDERBIJLPARK. KM 14250 VEHICELE WAS SERVICED BEFORE DELIVERY. AFTER A WEEK WE REALIZED SOMETIMES A SHATTER WHEN PULLING AWAY. TOOK VEHICLE TO AGENTS. THEY REPLACED MOUNTING. TOOK VEHICLE BACK FOR SECOND TIME FOR SAME PROBLEM.AGENT INSPECTED VEHICLE, BUT COULD NOT FIND A PROBLEM.TOOK VEHICLE BACK ON 02/01/2013 FOR THE THIRD TIME FOR SAME PROBLEM.AGENT SAID THAT CANNOT DO ANYTHING. CAN YOU PLEASE HELP ME.

Category : Motor Industry

(0) Replies

Country : South Africa

Ek gee moed op en weet nie meer watter kan toe nie en het HULP nodig! My seuntjie is in Sep 2011 gebore met clubfeet, my medies weier om vir enige iets te betaal. Ons moes self die dr's en die spesiale skoene betaal wat hy moet dra! Ek het navrae gedoen en almal se vir my hy is met dit gebore en hulle moet alles dek! wat staan my te doen! Hy moet elke jaar n nuwe paar skoene kry en elke keer kos dit R2000 dan praat ek nie eers van die dr;s rekening van oor die R10 000 nie!

Category : Medical Aid

(0) Replies

Country : South Africa

SINCE AUG 2012 WE ARE TRYING INVAIN TO GET INFORMATION ON OUR FLEXI POLICY. NUMEROUS LETTERS AND PHONE CALLS LATER STILL NO RESPONCE. I WAS TOLD TODAY AFTER R122.00 OF WAISTED AIRTIME THE MANAGER HAS BEEN SEND AN EMAIL WHILE TALKING TO ME AND I WILL BE CONTACTED TODAY. ITS 6PM AND STILL NO CALL RECEIVED NOR ANY INFORMATION WE REQUESTED A FEW TIMES. I HAVE NOW CONTACTED LOCAL NEWS PAPERS AND WILL TAKE LEGAL ACTION TO THIS REGARD AS THEY ARE DENYING ME MY RIGHT TO INFO

Category : Consultant

(0) Replies

Country : South Africa

I am a former employee of Toyland Preschool and the place is not a good place for children. The children are not given enough care because there is not enough staff and the owners leave early and then the staff are left by themselves. There is not enough space so the children that are sick cant be kept seperate. The use old and vegetables to cook the food and sometimes put the food in the fridge and warm it and give it to the children the next day. Its not a nice place to leave your...

Category : Child Care

(8) Replies

Country : South Africa

my fiancé and I arrived at Ocean's view hotel on the 26 December 2012 we were booked for 4 nights stay, we paid for a self catering unit but our fridge was not working, shower doors were broken, we paid for a room with mnet but there was none. this is totally unacceptable we paid R700 a night for the most pathetic service I have ever encountered. We reported to several staff what all these problems were, but everybody was just passing on the responsibility I dont mind pay money for...

Category : Hospitality

(0) Replies

Country : South Africa

The most disgusting hotel I have ever stayed in. The room was dirty and stank. The bed was dirty and stank - there was a slug in the bed. The floor was filthy, the shower was broken. The toilet was broken, the shower was broken and the bath had brown stains on it. The booking agent (safarinow.com) advertised mnet in the room. There was no mnet and on consulting the rude receptionst he confirmed no mnet and told me the manager wasnt available to help. I would not recommend anyone to stay in...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Do not use Auto-mate Honeydew for any major or minor service! I took my car in for a major service at 7am only to discover 9 and a half hours later that my car was put on jacks for all that time with the tyres off and the bonnet open... and in the rain under the netting carport!!! Nothing had been done. The receptionist said they were having staff problems and only 3 cars had been serviced that day. When did staff problems become a customer problem, why did she not tell me in the morning and...

Category : Motor Industry

(0) Replies

Country : South Africa

Good day. I wanted to bring to your attention the disgusting craftmanship of Michael Fraquet of Jazzy Pools and Paving. I unfortunately used this company from an aquaintance from work. I required a drop in splash pool 3.5x3.0m. Some of the issues: -No outflow pipe for backwashing -Pool dropped in uneven -Poor communication and constant supervision required by our family members as owner was never on site. - No Pool Cleaning equipment delivered (still awaiting) - Process has taken...

Category : Building

(0) Replies

Country : South Africa

BMW Auto Bavaria Midrand replaced a worn engine mounting on my 2004 Mini Cooper S. When changing the component they damaged the Catalytic Converter valued at R20 000.00. When I took the vehicle back for them to have it repaired they refused to take liability for the work they performed on my vehicle. I escalated the matter to BMW Complaints Line and the verdict was that they cannot help me. I am now landed with an undriveable vehicle and in excess of R20 000-00 damage.

Category : Motor Industry

(1) Replies

Country : South Africa

I have phoned vodacom customer care to retrieve my puk number. I spoke to the lady by the name of siphokazi booi. She was very rude from the first moment she picked up the phone.she asked me security question, that I answered. She then told me that she can't assist me as I have failed to answer security question. I asked which question have I not answered correctly and she told she is not going to entertain that and hang up on me putting me straight to the machine. I'm due for an upgrade now...

Category : Consultant

(0) Replies

Country : South Africa

Dear sir/madam The above matter refers. On the evening of 16 December 2012 at approximately 23:20 my wife, received an emergency call from your Cape Town office inquiring whether or not we were home as the alarm had gone off. She informed them that we were out of town and urged them to rush to the house. A few minutes later she received feedback from the office after they had spoken to the officer that was dispatched to the house and was told there was not problem but they needed...

Category : Security

(0) Replies

Country : South Africa

As hul waag om geld van my bank af te trek voor ek di geld kry wa voor ek ansoek gedoen het dan sal ek hul in di hof sien vir bedrog en ek maak ni grapies ni ek doen

Category : Loans

(1) Replies

Country : South Africa

I purchased a cellphone contract phone on October 2011 for 24 month with a cellphone warranty of 24 months for any damage on the cellphone, I started having problems with the cellphone where on the BB 9800, the front top keypads (green answering button, Menu Button, Escape Button, Red disconnection Button) got detached from the cellphone, maybe it was my fault, none the less, i used the cellphone with no problems as I knew that the warranty will not cover that, now I have a problem where the...

Category : Telecommunications

(0) Replies

Country : South Africa

Bought a phone at Edgars store on the same week i had bought it. it accidentally fell , took in back to the store for repairs. was told thy will take it to Finrite the insurer it wil be back within 6 weeks, the 6 weeks passed came back afta 7 weeks with a report that its fixed paid R90 excess of wich i had no problem with because i believed my phone was fixed only to discover on my way out of the store that it was not fixed ( somebody ddnt do their job ) .. took it back to the store and was...

Category : Insurance

(0) Replies

Country : South Africa

To whom it may concern. I am a proud vodacom costomer who loves the "night shift" deal when you buy 12 rand or more airtime. The last time I bougt I got a message that say it expire @ 5am 21 December 2012 but when I try to make a fone call on the 20th it says that I have insufficient funds to make a call. How is that possible when it only expires the next day?!? Regard Jessica Groenewald

Category : Scams

(1) Replies

Country : South Africa

Do not trust this company. I took my car to Parow Coachworks for a repair on my doors and a scratch on my bumper. They informed me that the repair would take one week. When we arrived to collect the vehicle it was parked outside and was extremely dirty, they drove the car into the workshop where they continued to wipe the dirt off and do some touch ups, at this point I was already unhappy as I was told the car was ready for collection. Upon inspection of the car we immediately noticed the...

Category : Motor Industry

(0) Replies

Country : South Africa

Hi, Perching the 2 X Top TV units on Saturday from OK Furniture in Vanderbjilpark, I gave all the installation details the sales person which helped me which she said I will get a SMS with the Installers details…. Did NOT Happen!! Reading and complying in the sticker on the box, I sent through SMS’s through to 40004 including My ID number as requested. First SMS Sunday 11:34 9 December 2012. Second SMS Wednesday 10:37 12 December 2012 and the last SMS at Wednesday 15:46 12 December...

Category : Entertainment

(0) Replies

Country : South Africa

Basically he will tell you that he can do "EVERYTHING" the tiles they laid are not level, the walls the plastered are not square, the plumbing flooded the whole house twice? Save your money and don't use him

Category : Building

(0) Replies

Country : South Africa

Op 16Nov is my bakkie gesteel en onmiddelik by my versekering Dial Direct aangemeld.Van dag 1 af is daar geen kommunikasie van die versekering af nie en elke keer as ek bel om uit te vind wat aangaan kan ek nie met die persoon praat wat dit hanteer nie, hy sal my terugskakel. Dit gebeur nooit nie!! Selfs al met sy bestuurder oor die swak kommunikasie gesels en steeds geen verbetering nie. Nee mense ek beveel julle sterk aan om twee keer te dink voor jy Dial Direct wil gebruik. Dis nou al...

Category : Insurance

(0) Replies

Country : South Africa

How can vodacom have specials on T.V big posters on windows and NO stock in the shops. I have been a vodacom customer for many years and had never had such bad unmannered service in my live. At both the vodacom shops the assistents are unprofesional and not friendly at all. A week ago I went there tofind out what I will needs to get a BlackBerry Curve the special on TV and in there windows and today on my return there is not one that they can sell met it is 2weeks before X-mas. Must I go to...

Category : Telecommunications

(0) Replies

Country : South Africa

Firstly I waited for the bus for hours, was there at 6:30 for the 7:00pm but but the bus arrived at around 8pm to 9pm. Then I got to the table and they stamped and signed on my return ticket instead of the one I was supposed to use to go to Harare. Then the guy named Jim, who made the mistake said I should go back to the office and ask them to print a new one. I had to run there, got ther and got the ticket, when I returned the bus was pulling off. One of the guys that was packing laggage...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have a Vodacom account Burnard, Raaff & associates are handling my account as I could not pay my account due to some reasons they are handing me over for R 8 108.17, for airtime I have never received I refuse to pay this not I have a court summons, that is just nonsense how can they make you pay for something you never got will they even give me 8000 airtime that is just nonsense, the service is so rude you cannot talk to these people with the aptitude has if this has never happened to them...

Category : Telecommunications

(0) Replies

Country : South Africa

We ordered a kitchen from Alen Kitchens, and paid in full for the installations and we were promised that the installation will take 3-4 days to complete, we are sitting without a kitchen now for 4 weeks, and no attempt from Arno Fouche to even contact us for arrangements, surely when you do have the measurements of the kitchen and the money in your pocket you make sure that the product is installed as promised, so far after almost 4 weeks the carcass of the kitchen is installed, it is...

Category : Home Improvement

(0) Replies

Country : South Africa

On 2012/11/26 I went to Silverton SAPS to open a case. Capt Mosweu refused to open the case and dared me to lodge a complaint at the minister while dancing and clapping her hands behind the counter. Since when can the Police refuse to open a case and treat the complainant like dirt?

Category : Government

(0) Replies

Country : South Africa

Been battling for nearly a year for MTN to fix my account, Bradley in February said that it is sorted and can expect my credit and since then he is not responding on any of my emails.

Category : Telecommunications

(0) Replies

Country : South Africa

Prev1 2 3 ... 246 247 248 249 250 ... 255 256Next