Hi, Perching the 2 X Top TV units on Saturday from OK Furniture in Vanderbjilpark, I gave all the installation details the sales person which helped me which she said I will get a SMS with the Installers details…. Did NOT Happen!! Reading and complying in the sticker on the box, I sent through SMS’s through to 40004 including My ID number as requested. First SMS Sunday 11:34 9 December 2012. Second SMS Wednesday 10:37 12 December 2012 and the last SMS at Wednesday 15:46 12 December...

Category : Entertainment

(0) Replies

Country : South Africa

Basically he will tell you that he can do "EVERYTHING" the tiles they laid are not level, the walls the plastered are not square, the plumbing flooded the whole house twice? Save your money and don't use him

Category : Building

(0) Replies

Country : South Africa

Op 16Nov is my bakkie gesteel en onmiddelik by my versekering Dial Direct aangemeld.Van dag 1 af is daar geen kommunikasie van die versekering af nie en elke keer as ek bel om uit te vind wat aangaan kan ek nie met die persoon praat wat dit hanteer nie, hy sal my terugskakel. Dit gebeur nooit nie!! Selfs al met sy bestuurder oor die swak kommunikasie gesels en steeds geen verbetering nie. Nee mense ek beveel julle sterk aan om twee keer te dink voor jy Dial Direct wil gebruik. Dis nou al...

Category : Insurance

(0) Replies

Country : South Africa

How can vodacom have specials on T.V big posters on windows and NO stock in the shops. I have been a vodacom customer for many years and had never had such bad unmannered service in my live. At both the vodacom shops the assistents are unprofesional and not friendly at all. A week ago I went there tofind out what I will needs to get a BlackBerry Curve the special on TV and in there windows and today on my return there is not one that they can sell met it is 2weeks before X-mas. Must I go to...

Category : Telecommunications

(0) Replies

Country : South Africa

Firstly I waited for the bus for hours, was there at 6:30 for the 7:00pm but but the bus arrived at around 8pm to 9pm. Then I got to the table and they stamped and signed on my return ticket instead of the one I was supposed to use to go to Harare. Then the guy named Jim, who made the mistake said I should go back to the office and ask them to print a new one. I had to run there, got ther and got the ticket, when I returned the bus was pulling off. One of the guys that was packing laggage...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have a Vodacom account Burnard, Raaff & associates are handling my account as I could not pay my account due to some reasons they are handing me over for R 8 108.17, for airtime I have never received I refuse to pay this not I have a court summons, that is just nonsense how can they make you pay for something you never got will they even give me 8000 airtime that is just nonsense, the service is so rude you cannot talk to these people with the aptitude has if this has never happened to them...

Category : Telecommunications

(0) Replies

Country : South Africa

We ordered a kitchen from Alen Kitchens, and paid in full for the installations and we were promised that the installation will take 3-4 days to complete, we are sitting without a kitchen now for 4 weeks, and no attempt from Arno Fouche to even contact us for arrangements, surely when you do have the measurements of the kitchen and the money in your pocket you make sure that the product is installed as promised, so far after almost 4 weeks the carcass of the kitchen is installed, it is...

Category : Home Improvement

(0) Replies

Country : South Africa

On 2012/11/26 I went to Silverton SAPS to open a case. Capt Mosweu refused to open the case and dared me to lodge a complaint at the minister while dancing and clapping her hands behind the counter. Since when can the Police refuse to open a case and treat the complainant like dirt?

Category : Government

(0) Replies

Country : South Africa

Been battling for nearly a year for MTN to fix my account, Bradley in February said that it is sorted and can expect my credit and since then he is not responding on any of my emails.

Category : Telecommunications

(0) Replies

Country : South Africa

I HAVE A BLACKBERRY CONTRACT WITH CELLC IN OCTOBER THEY DEDUCTED R37.00 FROM MY RECHARGE AMOUNT I PHONED THEM ON VARIOUS OCCASIONES AND EVERYTIME I PHONE THEY GIVE ME A REF: NOS THAT CARRIES NO WATER REALLY. THEY TELL ME THAT THEY GOING TO REFUND ME FOR WITH THE AMOUNT FOR MORE THAN A MONTH AGO. I RECHARGED R70.00 ON THE 21/11/2012 AND MADE A CALL I WAS DOUBLE CHARGED R24.44 AND 7MIN 45SEC WAS DEDUCTED. I PHONED THEM AND NO ONE WAS ABLE TO TELL ME WHAT HAPPENED TO NEITHER THE MINUTES NOR...

Category : Telecommunications

(0) Replies

Country : South Africa

I took a pay cut at work and was unable to pay a debt of more than R20,000 to Vodacom. Vodacom handed me over to Burnard, Raaff & *** in August 2011. In September 2012 I had reduced the debt to just over R4000. In November 2012 Vodacom removed my file from Burnard, Raaff & *** and handed it over to MBD Attorneys who further added more of their interest to the outstanding +- R4000 remaining balance. I had not skipped even a single month on my payments. Now I must double-pay interest...

Category : Financial

(0) Replies

Country : South Africa

I applied for a loan - and Nedbank could not confirm my employment due to the company moving buildings. I supplied our new contact details and they have still not done anything about it. i delivered a letterhead with our new details and no one gets back to me. I have been with this bank for many years and feel that if this is the type of service then i would rather move my account elsewhere.

Category : Loans

(3) Replies

Country : South Africa

i called the Municipality yesterday at 18h00 after i arrived at home and there was no lights and was given a reference number 617/22. I made numerious phone calls at which i had to hold for over 10minutes with no reply,and also was cut off a number of times yesterday. Please help as i have been calling and they keep on telling me that they will send someone to go and check even till now, nothing has been done.

Category : Municipal

(0) Replies

Country : South Africa

RECEIVED A WRITTEN OFFER FROM JULIUS BUCHINSKY AUCTIONEERS CAPE TOWN TO INDUCE ME TO SELL A PROPERTY- OFFER ACCPTED - PROPERTY SOLD - AUCTIONEER PAID - THEN DEFAULTED ON THE ORIGINAL OFFER.- TAKEN FIVE MONTHS FOR A RESPONSE - HANDED OVER FOR COLLECTION

Category : Property

(0) Replies

Country : South Africa

this is the worst service i have ever had. my blackberry constantly freezes downloads... but when i put in my MTN simcard it works fine. i then go to vodacom and tell them the whole story... they say it is a software problem. i give it in for a software update... i get it back on the 1of nov then it still doesnt work so the same day we send it back to go to johannesburg... later i call in to check up... they then tell me that it was booked i. on the 14th of nov and that i had to wait 3...

Category : Telecommunications

(0) Replies

Country : South Africa

I have a Nokia Lumia 800 on contract. Only 7 months old. After 7 months the sound packed up. Cannot receive incoming calls. Cannot hear anything. Sent it in for repairs at Repair Centre Vodacom Langebergmall, Mosselbay. Then they want an amount to backup my data, an amount for an addaptor for me to be able to use my sim in another phone. I refused this because I am a pensioner. They gave me one of there cheapies to use. After 7 days I contacted them because I didnt hear anything. According...

Category : Service Stations

(0) Replies

Country : South Africa

WE HAD A COMPLETE NIGHTMARE DEALING WITH THIS COMPANY. WE PLACED AN ORDER FOR 2013 CALENDARS. WE PLACED OUR ORDER ON 2ND OCTOBER THEY WERE ONLY DELIVERED ON 22ND NOVEMBER. IT WAS IMPOSSIBLE TO REACH MONICA (VAN TONDER) ON HER PHONE, WE WERE LUCKY TO GET AN EMAIL REPLIED TO. DO NOT USE THIS COMPANY. TRU BLU INNOVATIONS MONICA VAN TONDER PO BOX 7480, KRUGERSDORP NORTH, 1741 (072) 410-9520 WWW.TRUBLU.CO.ZA

Category : General

(0) Replies

Country : South Africa

My mother-in-law bought shoes from stall D6 at Montana Family Market. She has had to take them back 3 times because they kept on breaking. The first two times they exchanged the shoes for her, but the third time they refused. They kept on saying that they had already exchanged the shoes two times, and that she should use glue to stick them. The lady actually brought out a container of glue to show us what the glue looks like that we should use. This makes me think that they just “fix”...

Category : General

(1) Replies

Country : South Africa

I received my new credit card from Roodepoort Absa and the following day large sums of money were withdrawn from the account. The card/pin was on my at all times. My limit was set at R 1 000.00 per day and around midnight numerous transactions in a matter of 2 minutes were processed amounting to R 6 ,000.00. I immediately phoned the credit help line to report and went to the police station and made a affidavit. On-going to the branch I was told they would not help me as they don't...

Category : Credit Cards

(2) Replies

Country : South Africa

I bought a car cash from the above mentioned dealer and they owner was the one doing the sale even they were the nicest guys until i paid them the money, theres was the service book outsanding+hand book+spare keys(thant i was told its in their safe) and that ill get them after they register the car. since then everytime i call they no one wants to talk to me and the last one i spoke to ( Vanessa) sweared at me. when i got the car it was laready due for service and we agreed that they wil be...

Category : Motor Industry

(0) Replies

Country : South Africa

I have a shipment of 20ft released from China to South Africa JHB 4/11/2012. All costs were arranged and paid in full in China(R25000) through PIL agent and I was told that NO payments will be made in SA except SARS and Custom clearance. Surprising was to receive an invoice(R8900) from PIL South Africa with a new bill to be paid. I then contacted China PIL enquiring of the invoice and they emailed confirmation that we should not pay South Africa as all payments were made. I ended up paying...

Category : Courier

(0) Replies

Country : South Africa

We went out for supper at Lucio’s Pizzeria in Blackheath, Northcliff on Tuesday 13 November 2012. I ordered a Carpaccio as a main meal. The Carpaccio was very tough & sinewy; the bread accompanying the dish was made up of 2 toasted slices of rye bread, 2 green pepper rings, no capers, and no lemon wedges – definitely not the quality that I am used to at this restaurant. I made enquiries with our waitress only to be told that the Carpaccio was made with Silverside. I complained about...

Category : Restaurants

(0) Replies

Country : South Africa

I have spoken to several people at FED EX COURRIERS i get cut of, no one calls me back when they say they would. I have been waiting 3 weeks for my parcell, I mean this is so rediculous Fed EX, is freakin useless!!!!!!!!!!!! How can you ask money for such shit service i have spoken friendly and stayed friendly with your people well it did change anything. Your employees dont give a shit about your " great service" policy ... companies should not use your services anymore because you are...

Category : Courier

(0) Replies

Country : South Africa

I made an online booking on 8 November using some of my Voyager miles and credit card to pay the airport tax. The next day I received a call saying that the booking had not been confirmed because the Voyager 'system' was down. Since then I've had lengthy phone calls to Voyager to explain the problem. At first it appeared that the problem was credit card payment that had not been processed. Now, 6 days and many phone calls later, I'm told that the problem is not the credit card - it's that the...

Category : Air Travel

(0) Replies

Country : South Africa

they did the same tom. you qualify. till today nothing happended. they just refer you to Loan Companies after that it is your problem. they dont even care to contact you

Category : Loans

(3) Replies

Country : South Africa

I would like to lodge a complain against Pumlani lodge on Moloto road Pretoria My daugther Starling Halliday was suppose to get married at the lodge on the 20th of October 2012 We have booked the main venue more than a year ago and paid deposit for the main venue, I went with my daughter 3 times to meet the people at Pumlani lodge to plan her special day ( all monies due were paid long before the wedding date) We had the deco raters in for a test a few weeks before the wedding to...

Category : Hospitality

(0) Replies

Country : South Africa

On 03/11/2012 I purchased an audio adaptor from Baytronics. After installing the unit to my car it had blown out. I took it back to Lauren ( the owner). He told me he could not help me as there is no guarantee on this product. He told me that non of his products has a guarantee. There is a sign on the wall behind the counter stating " ALL REFUNDS WILL BE LEVIED WITH A 15% HANDLING FEE". I was willing to pay the 15%. Needless to say I had argued with him for not replacing the unit. There...

Category : Retail

(0) Replies

Country : South Africa

sins payment was made no communications was made of progress

Category : Loans

(0) Replies

Country : South Africa

Once again I have been scamed,I received a sms saying I have been aproofed for R60000.00 I must phone the do so and get once again another sms with detail were to pay my R350.00 fee I go and draw out my LAST R350.00 and pay the people after a week no feed back from them and also no R60000.00 I WANT MY MONEY BACK or my laywer will be in contact with you people! WHY do you do this to us realy we think we can rely on you to help us out not bring us down!!LL200614

Category : Loans

(1) Replies

Country : South Africa

My daughter was involved in a car accident and she took the car to Top gear panel beaters Gezina - Pretoria) for repair. she has since taken it there and they keep on promising deadlines to fix it but to no avail. we have paid part of the amount needed for repair but there is no progress made in fixing the car. it has been a long time now, and this has caused adverse frustration on us. please help.

Category : Motor Industry

(0) Replies

Country : South Africa

Like any other peeps, I've received these sms saying my loan has been pre approved for R60 000.I just ignored these sms

Category : Loans

(0) Replies

Country : South Africa

I am absoluted disgusted with the service I have received from my estate Carol from Bonnins. The agency forget to include a separate charge in my lease and six months down the line, when they realised it, I was told I'd be liable. It was never stated in any form in my contract/lease that I signed and agreed to. I later found out that the the landlord was also only informed about this charge 6 months down the line. What really upset me is that I share a geyser with 3 other...

Category : Property

(0) Replies

Country : South Africa

I received a bad service on monday by a second consultant.

Category : General

(0) Replies

Country : South Africa

We returned home on Thursday 4th of October 2012 after a peaceful meal at our favourite restaurant only to be confronted by armed gunmen after we pulled into our driveway, not to bore you with the details be got hijacked and held at gunpoint while the men ransacked the house, luckily they got disturbed by the SAPS and we had the wild west outside our house. After they fled with our vehicle we contacted Tracker to inform the vehicle had been hijacked. After about an hour I was asked by the...

Category : Security

(0) Replies

Country : South Africa

Vodacom's connection is very bad in The reeds area,Centurion.There is no tower nearby,and I'm still being forced to pay the monthly bill but I can't use the internet.

Category : Telecommunications

(0) Replies

Country : South Africa

Relocating to Australia. 6 months later and still waiting for my shipment to arrive. Demanded their fees and since then the worst service, feedback and follow up. Unprofessional and lies. Avoid them!!!

Category : General

(1) Replies

Country : South Africa

The Lightroom Photography, 10th Ave, Gezina Pretoria. Tel 0123296486. Martin van der Wald came to Peuter Kleuter situated in Kempton Park and collected orders to take vintage photo's of the toddlers at the school. The photo's were taken the 22 August 2012. Delivery time is 3 weeks. Till today (16th Ocotber) we have received no feeback/the photos or our money back. Numerous phone calls and emails has been sent to this company without any informative response. The school has had numerous...

Category : General

(0) Replies

Country : South Africa

Complaint 1: On Sunday 30/09/2012 i was debited by CELL C for an amount of R604.29. I am NOT even a Cell C customer so how they got authorization to debit my account is beyond me. I escalated the query on 30/09/2012 where i was given a ref. number & was told to email bank statements to, which i did. On 1/10/2012 i contacted the call centre where i was told they have not received my statements because i used my call reference number as a subject and not my cell phone number, I am NOT a cell c...

Category : Telecommunications

(1) Replies

Country : South Africa

I had a run in with one of the drivers of Sidas about a month ago.(July) Details are: I was trying to leave a Aluminium shop in Denver on Main Reef Road where your driver had parked across the stop road preventing me from getting into Main Reef road. I hooted at the driver several times and was ignored, when I finally managed to reverse and go around him he laughed at me as I drove past him. I got your details off the Bakkie he was driving and phoned your office immediately...

Category : Security

(0) Replies

Country : South Africa

I was suppose to go down to Pietermaritzburg on the 28/09/2012. The bus was 1 hour late, plus when my bus arrived, the bus driver did not wait for me. I'm trying to contact someone from Client service and Thandiwe told me that she will get back to me. Its been a week and i'm still waiting. The people are rude and are pathetic.

Category : Travel & Tourism

(0) Replies

Country : South Africa

On the 4th October I submitted a claim with Smart for damages to my rear bumper and right rear door. Damages amount to under R3000 which is my limit per claim. On the 5th October they sent out an assessor to inspect my vehicle and he found additional damages on my car which isn't noticeable with the naked eye and was all new to me. On the 9th October Shevaughn phoned me and said that I should get another quote for damages that the assesor pointed out to me. On the 10th October Shevaughn...

Category : Insurance

(0) Replies

Country : South Africa

Pay for 3 diffrent roofs still not done my house is under water every time it rains request for my cetificate im still waiting from the 06 August 2012 after i've pay in full... Very Bad Kak service!!!

Category : Building

(0) Replies

Country : South Africa

Took R350-00 from my account after I was pre-qualified and my application accepted. Never got the loan. Want my R350-00 back

Category : Loans

(0) Replies

Country : South Africa

Cell C know all about my complaint, no need to repeat myself again. Just to add to my complaint. Friday Afternoon I left message for CEO Mr Alan Knott-Craig, still waiting for the call to be returned. Phoned again this morning, after speaking to many different people got through to Armandu Morris. In no uncertain way tells me Mr Alan Knott-Craig wont phone me back!! Unbelievable? Believe it, I want to speak and set up meeting with Mr Nott-Craig, how difficult can that be? Cell C, I am not...

Category : Telecommunications

(0) Replies

Country : South Africa

doors and . I Immediately phoned Kingdom doors I spoke to Lucille Barnes who told me that the matter will be sorted out as soon as she speak to the manager/boss she managed to track down the invoice. I never received a call from Lucille Barnes for almost a week. I then phoned Kingdom doors Lenasia 2012/10/01 and Lucille told me that there is nothing that they can do, they won’t fix or replace my garage doors. Lucille told me that she spoke to the boss and he refuses to replace the doors,...

Category : Building

(0) Replies

Country : South Africa

NO SIGNAL/BAD COVERAGE I'M STAYING IN ELEADAH COMPLEX STAND 1739 MAINREEF ROAD KRUGERSDORP EXT 2 - THIS COMLEX HAS 2 TOWERS WALKING DISTANCE FROM OUR HOUSES BUT STILL POOR SIGNAL ON ALL PROVIDERS - THIS COMPLEX HAS NO TELKOM UNDERGROUND CABLE FOR US TO INSTALL ADSL OR TELEPHONE LANDLINES! AND NO INTERNET CONNECTION FOR PAST WEEK CAN U PLEASE INVESTIGATE I HAVE EXTERNAL ARIAL BUT IT DOESNT MAKE A DIFFERENCE THE SIGNALS FROM THE TOWERS ARE STILL TO WEAK TO PICK UP

Category : Satellite Services

(0) Replies

Country : South Africa

I just want to advise people to never ever ever ever take out a contract at mtn gardenroute mall george. I unfortunately did I now I'm deeply regretting it. They have the worst aftersales ever. Im paying for a phone that's more in the repair centre than it is with me and I'm getting no feedback from them whatsoever. Just phoned me once only to tell me that they don't know how the repairs are progressing. Now im stuck with my old phone. At least its not giving me any problems. Im very upset...

Category : Telecommunications

(0) Replies

Country : South Africa

I received a laptop as a gift in August 2011. 6 Months later it packed up with the message "Can not find the hard drive". I took it back to the Bloemfontein branch and according to them it was repaired. On the 27/07/2012 just before the 12 months guarantee expired. I took it back for the second time for the same problem. Job no 75178. I received it back on 24/08/2012 and it gave the same problem, same message when I switched it on. They booked it again for repairs, job no 75504. Now they want...

Category : Computers

(0) Replies

Country : South Africa

I had a Phone contract with Nashua mobile for 8 Years. When my last contract term expired they send me a sms. If I don’t renewed my contract it will go to Prepaid. Well since I want to move to Vodacom I left it. After 3 months they still deduct money on my debit order. I wrote them an e-mail to stop deducting money from my account they did not stop. Then I wrote them an E-Mail that they understood then they stop. Ok but now this phone is prepaid not a change. I decide to keep the number...

Category : Telecommunications

(0) Replies

Country : South Africa

It took sever days for a priority mail(TA036982455) parcel from THE REEDS to RUSTENBURG Post Office. The addressee provided the tracking number each of 3 times but was infotmed that the parcel had not arrived. Only on production the forth day of the status report given by the SAPO website were the staff able to locate the parcel. No slip was placed in the Post Box to inform the addressee of its arrived which arrived 7 days earlier. Pathetic service.

Category : Courier

(2) Replies

Country : South Africa

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