I have witness totally negligence and not caring for clients. I had brought my car for Service on Thursday 27/07/2017. On the same day I called the dealership telling that that my car overheated as I passed King Williams Town, on opening the bonnet I found out that the coolant drum was empty. I had to ask a friend to bring me coolant and water . The consultant said I must monitor it meanwhile he will investigate what might have happened. The following week on Monday I noticed that the same...

Category : Motor Industry

(0) Replies

Country : South Africa

Bought 4 McFlurrys yesterday. When I got at home the cups were so dirty all the ice cream was dripping out. The cups was broken and the ice cream did not look at all like what they advertised. Paid R100 for the worst ice cream ever.

Category : Fast Food

(0) Replies

Country : South Africa

SINCE I TOOK OUT MY CONTRACT ITS BEEN A NIGHTMARE.TELKOM DEBIT MY BANK ACCOUNT BUT MY LINE IS CUT THEY TAKING THE MONEY BUT USE THE EXCUSE THEY CAN NOT CONECT THE LINE IF THEY CAN NOT SEE THE MONEY. TELKOM OWE ME MONEY AND THERE IS NOTHING I CAN DO HOW IS IT POSSIBLE THAT MONEY TAKE OVER A MONTH TO SHOW ON YOUR SYSTEMS IS PERFECTIC

Category : Family & Relationships

(0) Replies

Country : South Africa

the Uber APP or website does NOT WORK: You can't book rides. no complaints telephone number. "we will contact you shortly" what a joke. Been trying since yesterday and need to book a ride urgently.

Category : Travel & Tourism

(0) Replies

Country : South Africa

If you have an insurance claim via Outsurance in Rustenburg please be warned. They used Noordwes Construction for a claim that I have submitted. It has been two weeks and Noordwes still has not done the work as Outsurance paid me and not them. According to the company I am now a private job and their other insurance claims are more important. It does not help to phone them as they do not return calls.

Category : Building

(0) Replies

Country : South Africa

Ok we’re do I start got here had to go to the bar to order my drink then went to sit then waited 30 min to get served with the menu then ordered a mr steak and egg it took 1:30 min to come to me then I finished my drink in about 30 min I waited 30 min for one off the waiter to come and ask if I want a drink . The owner was sitting 2 tables from me but no worry in the world she had her drink and the manger was no were to be seen this place must start looking at looking after the customers...

Category : Club & Bars

(0) Replies

Country : South Africa

African Mediums is an Indian company that has 3 branches in south africa,in Durban,johannesburg and cape town. In this company Indians are bosses ,managers,and they are the only one who are on top.Black south africans are treating like shit!!!no matter your experience or your education,it does not matter to them. They are bullies specially when the want to get rid of an employee and they don't have a good reason...they can insult you it is fine for them but blacks are not allow to insult...

Category : General

(0) Replies

Country : South Africa

The company did a road worthy certificate on the car I was buying on 20 November 2017 at "We buy cars" in Centurion. The other service of licensing the car was later done by Carreg company. So the balance of the money meant for licensing the car was due to me. So company representative (Deshan) did not have an issue with the refund of R1200.00; but kept on promising to do an eft and later stop responding to my Whatsup messages. Today, 0n 29 November 2017, I'm still waiting and hoping.

Category : Motor Industry

(0) Replies

Country : South Africa

I have received the worst service on my MRPMOBILE account. I cancelled it end of September then out of the blue their attorney calls me saying I owe them money. I have forwarded proof of cancellation a million times but to date they still call and my name hasn't been cleared. My credit record down the drain. M planning on taking legal actions.

Category : Consultant

(0) Replies

Country : South Africa

The bus drivers do not respect the other people on the roads and drive erratic and irresponsible. This morning on Allendale at the robot before K101 I had a bus registration number ZFZ751GP stop behind me. I was in the far left lane which is a slip stream into the main road. I had a vehicle in front of me that was slow to pull off at the robot, the bus driver already pulled off when the robot turned green and because I didn't move due the vehicle in front of me flashed me lights, hooted...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I am really upset with take alot. I just done 3 orders when I received it.3 items that I paid for was not in it. I contacted them via email the respond to say 1 item is the in.I aready made payment for everything

Category : General

(0) Replies

Country : South Africa

I had a dispute with the standard bank insurance claim rejection and have sent them an e-mail about 5 days ago and I have yet to receive a reply. Herein are the details of the e-mail: Lolo Njingana Nov 22 (7 days ago) to sbinsurance, thembisa.njing. Good day After a storm that ravaged the Durban area which my house roof was also affected on or before the 10th of October 2017. I then on the 11th of...

Category : Insurance

(0) Replies

Country : South Africa

Nedbank refund to be paid back into other account is taking 3 weeks. Every time when I phone they have a different answer from previous consultant. Leave numerous messages to team leaders and no one is responding.

Category : General

(0) Replies

Country : South Africa

I lodged a complaint with Proctor & Gamble in May, 2017. I was told by their consumer customer care division that the complaint had been escalated to their technical and knowledge division. The complaint was that the rubber coating on the Braun electric toothbrush had become "tacky" and soft and could be rubbed off. Each time I query, I am given the same story that the complaint has been escalated. Each time I am given a new reference number. I now feel that they believe I am a nuisance and...

Category : General

(0) Replies

Country : South Africa

The potholes in the roads are not repaired the roads need resurfacing we pay rate & taxes over charged for water pre paid electricity is also over charged. I am charged sewage that we do not have septic tanks in operation which we pay cash to have removed .The accounts have been incorrect apart for once in the three years that I have been paying. The pavements are not maintained by metsimaholo residents have to cut the grass ** WHERE IS OUR MONEY GOING IT IS NOT BEING USED IN DENEYSVILLE**It...

Category : Property

(0) Replies

Country : South Africa

Waiting for more than 3 hours for a bus was bad enough but having to ride on a dirty bus way too much. I can't help to think what does management think of their customers. I felt insulted. On top of that cockroaches in the bus. It will be my last ride with this bus.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Waiting for more than 3 hours for a bus was bad enough but having to ride on a dirty bus way too much. I can't help to think what does management think of their customers. I felt insulted. On top of that cockroaches in the bus. It will be my last ride with this bus.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Good morning, my name is Sophia Lebogang Pitse, my claim number is C897161. I had an attempted hijacking in October, I called my insurance company about the incident and they only contacted me and came to take the car after 5 days, I had to fight to get a courtesy car of which it took them 5 days. I kept on calling the insurance to check on how far was my car and after a month when I had to take back the courtesy car, they told me they took my car to Vw dealership and they have not yet...

Category : Insurance

(0) Replies

Country : South Africa

Account of my business being closed due to documents needed by the bank that I sent the banker almost 2weeks ago, now 2 days before money must go into my account as normally for the past 2years she the banker telephonically told men after I phoned her the papers she send me are to be done inside the bank, and she will only be able to do it on the 5th December 2017. After the email state sign and email back to me. The services given to my business by the ABSA Uitenhage branch and banker...

Category : Consultant

(0) Replies

Country : South Africa

I am disappointed and disgusted by the bad customer service i got today from JET store in carnival mall iam heavily pregnant and had to wait for an hour for me to get my lay buy and on top of that their eft machine was not working so had to walk to withdraw money after the hour they made me wait what's worse the manager at the store said she doesn't know what to do.. Go figure... Deeply disappointed

Category : Retail

(0) Replies

Country : South Africa

My company has an arrangement for my commission to be paid into a debit card issued by Flexpay.To use this card it must be registerd. First they had my initials wrong so I could not register. Now they have fixed my initials and issued a card but I cannot get it registered. It is impossible to get hold of anybody on the telephone, I am really frustrated. This has been going on for four months now. If you phone they tell you to go to a website.I am 67 and not computer literate. Please help!!!!

Category : Credit Cards

(0) Replies

Country : South Africa

I have never experienced this how can you overwrite a price from the lowest to the highest if a price is lowest on the till then what the customer saw then the customer gains it's not the customer fault that the staff haven't changed their prices now because I saw it at r24.99 and at the till its scans r14.99 but I must r24.99 because that's the price I saw that is a robbing business I work for retail if a customer saw it for a lower price he gets that and if the saw it at higher price and it...

Category : Retail

(0) Replies

Country : South Africa

I am dissatisfied about the service i had received from telkom mobile, On Friday 2017/11/24 I went to the Sandton Telkom Mobile store with the aim to upgrade one of my contracts to the black Friday deals, The Package I wanted to upgrade to is a free me 1 GB On a Huawei P10 [email protected] R199.00. I waited in a long Que only to be told that the Black Friday specials deals, Only to be told, the Black Friday deals are only available online. Understandably so, I then went online and tried to process...

Category : Consultant

(0) Replies

Country : South Africa

My money it's been deducted but no policy id no7909240638085 CG Mane,so please I need answers And my mother as well Lucy Mane,realy u can't pay for smthing u don't even see

Category : Family & Relationships

(0) Replies

Country : South Africa

Good day. Last night i booked flights online at Kulula.com. After paying for the flights I immediately realized that the dates were incorrect. I logged back on and tried to change the flight details. I was told to contact the call centre. When i called the call centre it said they were not available. This morning i called the call centre and explained the whole story. They told me i could not cancel the tickets but i could change the dates for an "extra fee". I said that's fine. They then...

Category : Air Travel

(0) Replies

Country : South Africa

I am very unsatisfied with the Cell c shop in Highveld mall Witbank. I did upgrade on the 9th of October 2017 and received a Nokia 6 Black 32gb Lte Plus Power Bank. Within 7 days I took the phone back because it went on and off by itself. After 21 working days I went back to the store because no one can tell me what is happening with the phone. I asked to speak to the manager because no one knows what is happening with the Phone. I told the manager the story about the Phone and he...

Category : Retail

(0) Replies

Country : South Africa

Tho whom it may concern!! As NO ONE AT SPREE IS RESPONDING TO ANY OF MY COMMUNNICATION! Still waiting for goods to be collected! I ordered 2 pairs of shoes, one pair is too big and the other damaged. I have followed the return channel provided on 17 November and was advised that a courier will contact me to arrange collection of the package. The courier phoned me 19 November late afternoon to advise he was collecting now. At which point I advised him that we had already left work as...

Category : Retail

(0) Replies

Country : South Africa

i would like to report the driver who after stuck in traffic for abiout 3hiours in the bus from sunninghill to ghandhi square to connect other buses he was smoking in the bus.Your drivers acts as if we dont pay for the services rendered.he uses vulgar words like not a professional driver.How do you smoke in a bus with passengers.when passengers keep quite they are stupid, when they complain they talk too much but this is very bad.Metro managemnet some of your drivers are very bad .bus driver...

Category : Hospitality

(0) Replies

Country : South Africa

We came to Sassa with my mother to apply for child support grant.we were told to do affidavit and fill the school forms of which we did then i was told that i am not required to come back since its only my mother who was needed.The following day my mother went and she was told to return with me and was given a bad service by one of the guys working there.the following day we returned and we sat for a very long time waiting to be serviced.the guy who was assisting her was sitting on booth 11...

Category : Government

(0) Replies

Country : South Africa

The EMail listed below was send to the following people on 16 Nov and to date no reply [email protected], and [email protected], [email protected] Good Morning Mrs Rayne, As a customer renting one of your large machines and also using the Portable Airsep Free Style i felt that i have received some very suspicious and unethical treatment from your Chief Technician Sibusiso. On the 8 th November i have sent my Airsep Free Style machine for repairs...

Category : Medical

(0) Replies

Country : South Africa

We did several enquiries on id 660604 5036082 Pieter Beetge .Ford bantam bakkie 2008 .Been paid for several years never receive any statement.Please can we

Category : Motor Industry

(0) Replies

Country : South Africa

My mother-in-law has paid a deposit of 50% to Bettapod to build a granny flat. They promised that they would start the following day. After 2 months, they started delivering material to start a foundation. They have finished half a foundation and now am waiting for more material. Promise to deliver the next day is resulting into two weeks without delivery. They come to the "site" once in a blue moon just to pacify - making empty promises. At this rate, the promised 6 weeks to complete is...

Category : Building

(1) Replies

Country : South Africa

It is with deepest regret to come here and share my sentiments about the astonishing service I have received at Shorpite store today 27.11.2017. On the 27.11.2017 I visited Shoprite Stor in Durban West treet at 12:58pm to do my groceries and further get a cash back at the till. It was at the till point when I was requesting cash back of R1600.00 that I had to be humiliatted by the staff members of this branch by the name of Veloncia Mchunu who introduced her self as a Till Controller. When...

Category : Retail

(0) Replies

Country : South Africa

Good day. I saw in a Game phamflet on 23 Nov 2017 they have this Samsung tv with soundbar for R11999. I called Game in Northam to make sure they have this item. The said, yes I called them again on Friday 24th to make sure they still have it before driving to Northam. At Northam I talk to the people to buy this item but they could not approved because their system to check the licences was ofline. On Monday the 24th I call again to make sure they still have this TV and the soundbar. I...

Category : Entertainment

(0) Replies

Country : South Africa

Good day, In 2013 I found out that someone had opened an account with Homechoice in my name. They claimed I owed them around R10 000. I promptly informed their consultant that this was a fraudulent account as i have NEVER even bought anything from them, let alone opened an account. I also explained that at some point, I lost my wallet with my driver's license which is how someone might have gotten hold of my ID number. She then told me to go and do an affidavit at my local police station and...

Category : Retail

(0) Replies

Country : South Africa

I am absolutely dissatisfied with this product and wish to cancell my membership as the service levels and turn around times are pathetic,firstly it is time consuming to get through telephonically ,staff do not respond in a reasonable time period and do not call back in a hurry.Furthermore the telephone lines are horrible .

Category : TimeShare

(0) Replies

Country : South Africa

I am disgusted at the kind of service i received at Nissan IC Auto Kempton Park.I Initial took my NP200 bakkie for a major service on the 11/10/2017.After three weeks the car started giving me a temperature gauge on short distances.On the 24th of November i had a break down called Louise Heydeman the srvice advisor who told me she was going to call me back,She never called i had to call again that's when she said i must tow the bakkie to Nissan.When my wife took it there she talled her she...

Category : Motor Industry

(0) Replies

Country : South Africa

Dr West Clington is a fraud, he scammed me of my R8000 and now he doesn't want to pay me my money back, PEN MUTUAL is a fraud financial institution, people must not even think of applying for loans there.

Category : Loans

(0) Replies

Country : South Africa

I arrived at dischem on Sunday 26/11/17 about 2 minutes before closing time and the door was closed in my face. The security let an African lady in just before me but i was not allowed in. I find this extremely rude and unprofessional. This happened at North cape mall kimberley

Category : Security

(0) Replies

Country : South Africa

On the 23rd of October 2017 I applied for a 10meg ADSL line to be installed by my house. My patience were asked with regards to the installation as their technicians are said to be busy with a lot of installations, though their service department would phone me within two weeks time after my application to discuss a date for the installation. By the 10th of November 2017 I still wasn't contacted by anyone from Telkom and took it upon myself to phone them to find out what the situation is. The...

Category : Telecommunications

(0) Replies

Country : South Africa

In June , I lost my phone . I submitted everything the insurance for MTN was asking . Until now I didn't get even any response . They say they are still investigating . These people are spoiling MTN business . Mtn is still deducting the insurance money . Please help . [email protected]

Category : Insurance

(0) Replies

Country : South Africa

I submitted my claim form last of last week already but not received any response yet.I don't know why they took so long .can you please check for me what is going on.my name is Noludwe Luzipho their foun numbers are 041 4655011.their email address is [email protected] 0865256916

Category : Insurance

(0) Replies

Country : South Africa

We registered a complaint (CEK252060917) with telkom regarding a line issue. There was ADSL available on the line but voice calls were conspicuous by their absence. However now the ADSL has died and telkom in their wisdom has downgraded the internet speed to 1meg!! This was according to my ISP that ran a test .....huh ? its not even entry level come on get your act together

Category : Internet Services

(0) Replies

Country : South Africa

I bought a Renault Kwid in 2016 and as part of the sales gimmick Renault offers 1year free insurance but they don't tell you they've partnered with the worst Insurance company, Rodelsa. They also never to me it would be impossible to get parts. I escalated to their customer service department and what awful people. Brett constantly sighs because you are inconveniencung him and gives the most insulting laughs. Very Very disrespectful. Kagiso Mchale is a liar as he makes arrangements to offer...

Category : Motor Industry

(0) Replies

Country : South Africa

Policy Number: AE234134 Police case number: 29/08/2017 Good day I would like to see a complaint in an accident that took place on August 19th, 2017. I have claimed a claim for the damage to the vehicle. I've been waiting for feedback for 4 months now. According to Auto Elite's employer's, that the claim was approved. Just want to know HOW LONG MUST I STILL WAIT FOR THE PAY OUTS. Why is there insurance on any vehicle's ? If they can't even get back to you. But It seems like...

Category : Insurance

(0) Replies

Country : South Africa

My wife and myself travel at least twice a month between Maputo and Johannesburg and visa versa. We have never encountered the bus arrive as per the time reflected on the ticket. Even discounting the delays at the border or traffic in Matola, they are still always late...why. Rather change the ticket details to reflect a realistic time, than inconvenience people waiting at both ends.

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have never received such bad service from 2 companies in partnership together. Renault offers 1 year free insurance when you buy the Renault Kwid but it's certainly proven not to be a perk!!! Carene Paaijmans of Rodel insurance is one of the worst consultants I've had the misfortune of crossing paths with. She is lazy and had no interest in helping the people who pay for her salary. I was involved I would be a car accident 2months ago and I still don't have my car back. Whenever I...

Category : Insurance

(0) Replies

Country : South Africa

On the 2nd of October 2017 i booked in a cellphone for repair at the Samsung Smart Care Centre at Constantia Kloof. Over a month later i received a call from a very arrogant consultant regarding my repair. i decided to go into the centre personally to address this issue. Guess What? the centre is shut down without any notice to there clients. Called the number on the door and till today no positive feedback.I purchased three of these samsung cellular Phones at the same time. Three certified...

Category : Electronics

(0) Replies

Country : South Africa

Absa insurance claim number 3288251 claim for burst geyser and resulting damage has not been paid or repaired Assessor Shane Adams inspected damage on 6 July 2017. I have phoned several times. Sent several e-mails to '[email protected] but I get no results and to date no reply

Category : Insurance

(0) Replies

Country : South Africa

EDGARS AIRPORT JUNCTION GABORONE, I have never been faced with such a rude phonecall reception by one of the female employees. I was made to feel not so important when I wanted to talk to the Store or Admin Manager in a follow up conversation from the one we had a while ago. The female employee picking the phone after I had placed my request, decided to place the phone and went on discussing on the side with her co worker, shaming me that I insisted on being directed to a store...

Category : Universities

(0) Replies

Country : South Africa