My work email address [email protected] Telephonic conversation with miway not to debit my account until I cancel my outsurance,the agreement as been breached miway debited my account, causing financial difficulty therefore I want miway to refund my debit and cancel my miway insurance with immediate effect Mr S naidoo

Category : Insurance

(0) Replies

Country : South Africa

I once ordered a Hawaii Y3 on contract and signed for it on the order form it was in October 2017. Therefor upon delivering date as per agreement I got a call from Vodacom Vosloorus Shop spoke to a lady. She advised that Hawaii Y3 is not on stock but will order it for me and within 2days I will get my package. Got another call from her that she mistakenly ordered a Nokia N3 instead and I agreed on that as well even thou it was more expensive than the Y3. She also advised that I sign up for...

Category : Electronics

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Country : South Africa

I went to pep cell to buy data The caisher her name its Catherine she didn't gave me my change when i ask for it she took back the data and refuse to serve me becouse i ask for my change.Gave me attitude and she was very rude. If she didn't have change why didn't she inform me as a customers ? She refuse to serve me till someone else the guy who worked there came and help me the till sip below will show you how much was my change she didn't want to give me

Category : Retail

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Country : South Africa

I have a long standing dispute with FNB regarding R6400.00 which was withdrawn from my account whilst I had my ATM card with me. I was staying alone and never gave anyone my card. I realised something was amiss when I wanted to withdraw cash myself and soon after I punched my PIN number statement started to come out of the ATM machine, and my card was "swallowed" by the machine, I still have them in my possession, around the same time someone was trying to withdraw money from my account....

Category : Banking

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Country : South Africa

AMOBIA COST ME THOUSANDS!!!!!!!! Stay far away I lost R1500 because of Amobia because I cannot do my work. They throttle you. NEVER go to them. They make all sorts of promises. They are scammers. They offer a all these lines ie 4mbps 8, 10 etc. I run a puny 2mbps then they throttled me before the end of the month. Why pay that? Any money spent here is a waste. I have had my business page frozen as a result. I am not allowed to do business for the next few days. Thank you Amobia for...

Category : Internet Services

(0) Replies

Country : South Africa

AMOBIA COST ME THOUSANDS!!!!!!!! Stay far away I lost R1500 because of Amobia because I cannot do my work. They throttle you. NEVER go to them. They make all sorts of promises. They are scammers. They offer a all these lines ie 4mbps 8, 10 etc. I run a puny 2mbps then they throttled me before the end of the month. Why pay that? Any money spent here is a waste. I have had my business page frozen as a result. I am not allowed to do business for the next few days. Thank you Amobia for...

Category : Internet Services

(0) Replies

Country : South Africa

Good day I am really concerned about how AON handled my Claim. The City of Joburg sent a technical report to AON Friday, 23 February 2018 about the incident that my Claim however AON only made their first contact with me on Tuesday, 13 March 2018…..more than ten (10) days after receiving the technical report and, the contact was only made after I have made a call to the. Meaning that I should have waited for a longer period and I have no doubt about that. They advised me that they...

Category : Insurance

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Country : South Africa

TravelStart quoted a rate via telephone to amend a flight booking and then, on agreeing to such terms, proceed to send a demand for payment greater than the rate quoted. They violate the following clause of the Consumer Protection Act: 3. c.) RIGHT TO PROTECTION AGAINST FALSE, MISLEADING OR DECEPTIVE REPRESENTATIONS. Suppliers are not permitted to provide false, deceptive or misleading representations regarding services and products. Furthermore, Travelstart cancelled a flight...

Category : Air Travel

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Country : South Africa

Last year (may 2017) I cancelled a contract with telkom mobile, however every month der after i was still being billed for the cancelled contract. After numerous calls and visits to the branch and a number of casesbeing opend the contract was finally cancelled in 2018 Jan. There after all of the calls to the call center I was advised that I will be refunded for all the months I have been billed. Till today I am having a problem to even have my call returned by a manager from the customer...

Category : Telecommunications

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Country : South Africa

i would like to lodge the complain about the bad service in pep store newcastle osizweni theku plaza 6520 i pay for multichoice dstv on the 27 march 2018 it was around 17:28 paid R420.00 using pep speed point they said i must swipe again because the first swipe decline and i i did again only to find out i have been charged twice i told them they said i must come tomorrow if its not reversed i called their heard office but i couldn't get any help they said they will take up with the area...

Category : STOP CORRUPTION

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Country : South Africa

My kids have been de-registered from Glenwood Christian School for second term due to outstanding school fees. I have made arrangements to pay up the outstanding balance with the school manager(Debbie) but the School Administrator(Brian) de-registered my kids. I have been with this school for 5yrs and this is a very unfair practice and I don't have anywhere to register my two kids in grade 1 and 4. I did offer to pay R6000 per month to try bring the outstanding balance down, but they just...

Category : Schools

(0) Replies

Country : South Africa

Good day, I am writing this after the poor service I got from Budget Insurance concerning one of my insured items(TV LED SCREEN 55") which was scheduled up for repair on the 09/03/2018 and that was interdepended to the availability of their chosen supplier. On the 09/03/2018 I spoke with the lady by the name(Lusinda Daniels-consultant) who promised me that she will assistance in speeding up of the claim. The supplier(Appliance Care-0118494144)came to collect the TV from where I am staying,...

Category : Insurance

(0) Replies

Country : South Africa

I went to Debonairs at Protea Gardens on 24032018 and ordered a pizza at 18H07 under order no 340 with Mpume Mazibuko. To my suprise while waiting for my order after 45 minutes then one guy came in and the cashier lady called Thandi jumped to give this guy his order and i asked her where is my one. She lied and told me the guy was before me and unfortunately when i ask for his receipt only to find out that he ordered only at 18H17 under order no 351 and i told her Manager Sibusiso they kept...

Category : Restaurants

(0) Replies

Country : South Africa

From my initial sign up I have not been treated fairly, starting with the delivery of the Router, before delivery an agent (Lupido I think) advised me I need to have my Rica documents ready, I explained that I do not have anything with proof of residence and as I have moved my bank statement is not updated and advised that I have an Affidavit, He informed me this will be fine, a week later when the couriers arrived at my workplace they would not hand over the device, I called the call centre...

Category : Internet Services

(0) Replies

Country : South Africa

My husband must reniew his PDP license but the Municiality of Tzaneen said he must first pay a fine of R620. He never owned of drive this car. We wrote to the Johannesburg Metro Police on there complaint site but they never came back. I also see there is somebody else with the same complaint and the same fine and the Metro Police also did't anwsers them back. We ate desperate because he need his lisence. We don't want to pay the fine because it is't our fine.

Category : STOP CORRUPTION

(0) Replies

Country : South Africa

I am so furious with the bad service i received from Vodacom and the way staff are trained is so bad starting from the branch to call centre. I have a cellphone contract with Vodacom which is ending in April as advissed, i got numerous calls from Vodacom to upgrade my contract which i declined as i needed to cancel the account. on the 6 March I went to Vodacom store to cancel my account as I was told before by the call centre consultant, when I got to the Sandton branch one of lady consultant...

Category : Consultant

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Country : South Africa

Sick and tired of poor service at Burger King opposite Bayside Mall, Tableview, Cape Town. Never have stock, offline half wau thru drive thru. Manager cannot offer solutions. Staff standing around laughing while trays of food empty...there to work or chat???!!

Category : Fast Food

(0) Replies

Country : South Africa

This company only cares about money and would go as far robbing their customers. They don't honor the agreement but expect the customer to honor it. 12 months is 12 months and should be honored by both parties, now that VAT is increasing they conveniently forget that they they have a 12 months agree with a customer where by the installment is fixed. its best that they stop the fixed term contracts that way they can do adjustments as they please and as it suits them

Category : Club & Bars

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Country : South Africa

I sent an e-mail to Telkom 24th June 2017 to cancell my Port Elizabeth line and requested a phone to be installed in Bathurst Eastern Cape. 10 phone calls later, many e-mails and I am still being billed for my phone services and internet usage. Needless to say Telkom will not entertain the idea of providing me with a phone service in Bathurst as according to them I owe them money for the 7 months service provision.

Category : Telecommunications

(0) Replies

Country : South Africa

I hired Wilie (ph 0799003366) to repair my wall. He asked for an advance which I paid but he never did the job

Category : Building

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Country : South Africa

I have registered with IQ Academy in 2014 for an office administration course. After I completed in 2016 I called them regarding my qualifications or my certificate they send me from pillar to post. I called them 7 times a day and i will hold for 30 to 40 minutes on my cell phone they telling me different stories. Can you imagine holding for that period on the phone and afterwards they dont assist you.I was told to wait for six to eight weeks before i get it.when i call them again...

Category : Colleges

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Country : South Africa

I registered online with the above company when I went to Pretoria to check paperwork they told me no funds yet on my co, name and yet I paid....Jaco Snyman m: 0721239436 f: 0862311351 a: 34 Sabie Road, Bracken Downs, Gauteng w: centired.co.za e: [email protected] a ref co no... Tracing number 0619637331.....please help ive been waiting since 2015

Category : Financial

(0) Replies

Country : South Africa

Bought the car with worn out tyres and brought it under the dealers attention and they insisted there is nothing wrong with the tyres as it passed the roadworthy test. On the 6th of March I send them an email with the attached pictures of the two front tyres and the dealers response was that they are investigating the matter. Unfortunately on the 12th of March I had an incident on the road where one of the same worn out tyres bursted, I brought it under the dealers attention and according...

Category : Motor Industry

(0) Replies

Country : South Africa

On the 29 December 2017, i purchased a mazda 3 from the dealer. Firstly the sales rep made so many promises but could not deliver. Eventually when the car was delivered it was full of scratches. After the Sales tried to manipulate & convince me that it is polish. I contact Mazda SA and was referred to S Devejee who i would have expected to at least take the time to get in contact with me but to no avail I was ignored. At this point i kept my cool and decided that it was useless trying to get...

Category : General

(0) Replies

Country : South Africa

Bought a hot pot with rice from nandos at Philip nel park pretoria along with other item. Upon opening my meal to enjoy at home I was disgusted that I paid for rice n veggies with a table spoon of chicken, I returned to the store and spoke to the manager on duty who is (Greeting) and he looks at the meal and say sorry there is nothing he can do. A complaint is lodged with nandos head office and I surely will not support this franchise as the manager is useless and the store is pathetic.

Category : Restaurants

(0) Replies

Country : South Africa

I went to spar birch acres mall in Tembisa to get something to eat for lunch and I bought pap and brisket plate only to find out that the meat smell very bad is rotten. how can the sell rotten food to customers? when I went to the store to complain they told me I am the first customer to complain about their food and that is a lie I work their on the mall and when I ask around people told me they are not buying cooked food from that spar because is rotten. they just refund you and keep on...

Category : Retail

(0) Replies

Country : South Africa

In December 2017 I went into the branch at Jeffreysbay Fountains mall to change my bank details before I left to go for a year to Europe, as I would still like to pay my account but will need it updated in terms for bank details for automatic debiting. I thought after my visit and checking with the guy if it was doen that that was it but NOOOOOOOOOO!!!!!. Then I started a whole roll of emails asking them to please help me and all of which was returned with emails as though someone doesnt...

Category : Electronics

(0) Replies

Country : South Africa

Vodacom is debiting me 798 from 298 for no reason. I have had to call in twice and explain the same story over and over. They are illegally debiting my account with no authority to debit and they are unable to provide a legal binding contract

Category : Telecommunications

(0) Replies

Country : South Africa

Bought two tickets, R750 per ticket and paid R99 for delivery done by Aramex. That means I paid R1 312 to Viagogo for reservation and administration. Not happy with this at all. Will you please investigate. MasterCard payment of R2911 done in January/February 2018.

Category : Entertainment

(0) Replies

Country : South Africa

We purchased an oxygen sensor on the 21/03/2018 at Hyundai Umhlanga. We were informed by the foreman that if we fit the sensor privately Hyundai will not be responsible for anything that goes wrong with the sensor and the warranty will not stand. So we decided to fit the sensor with them. After they changed the sensor we drove across to gateway to have lunch and then we were on our way home. We did not drive the car for even 15 minutes when the car started making loud noises as if the...

Category : Motor Industry

(0) Replies

Country : South Africa

Alroda the team leader at Tenacity advised that Tenacity do not provide statements and that the debt counselor must provide the store card statement every month.This is the only company in South Africa that expects the debt counselor to provide a store card statement every month.

Category : Consultant

(0) Replies

Country : South Africa

To whom it may concern I have been a customer of Vodacom for the past 15 years I had various contracts – 2 years and renewable with another contract after 2 years My latest renewal was on the 15th of February; I requested the contract with 350 airtime (You Choose Flexi package) with no data. My previous contract ran until the 28th of February but Vodacom gave me the new phone to use up till the 28th of February of which the cost will still be on my old contract. The new contract...

Category : Telecommunications

(0) Replies

Country : South Africa

I signed a new contract with Telkom and all they had to do was immigrate my old number. Instead they gave me a new number. It has been 3 weeks now and every time I go there they say it is going to be sorted out within the next 48 hours. I don't know if the cant tell time but I know 48 hours is not 3 weeks. I was there yesterday again and spoke to the manager gave her my details she said she would call and keep me updated and 24 hours later nothing. How difficult can this be. The only person...

Category : Telecommunications

(0) Replies

Country : South Africa

I cant understand that most doctors want full payment before they treat or examine you although one has a savings plan at your medical aid that is still active. All it takes is for them to pick up the phone and find out if funds are available. Me and my wife needs to see doctors and they want cash upfront. Is there no law against doctors refusing one treatment although you have the funds available on your medical aid please advice kind regards Burgerd Theunissen 0828789782

Category : Medical

(0) Replies

Country : South Africa

On Wednesday 21st March 2018 i had taken my family for lunch at Cafe Gitano. My wife ordered grilled fish and veggies, my daughter ordered pasta and I ordered chicken with veg and spinach. My wife's food came first with her veggies ice cold and the fish put on top. it went back to the kitchen and was heated. my meal came and just one bite and the spinach was rotten. to kitchen manager was called and his response was that he has prepared it and it was ok. I asked him to taste it but he...

Category : Fast Food

(0) Replies

Country : South Africa

I have submitted a claim on the26 February 3018 I submitted all required documents for my mother waiting period was over I have made 8 payments to hollard they even debited the 9th after I submitted the claim .they told me to submit a medical report which I did they told me it was filled incorrect I needed to go back to hospital to I did I submitted again they told me it was incorrect again I went back to hospital and submitted the 3rd time.now I've been calling them its been three weeks they...

Category : Insurance

(0) Replies

Country : South Africa

Flight MN622 Durban to Johannesburg Saturday 20 January 2018 Booking reference JUJDXS - KULULA Passenger Mrs Maureen Prinsloo TO WHOM IT MAY CONCERN: Good afternoon I am sorry I write this letter only now, but circumstances didn’t allow me to do it earlier. My mother of 74 years booked a flight returning to JHB after visiting me in Durban. I arranged for a wheel chair for assistance because she battles to walk stairs and also long distances. Firstly the flight leaving Durban was...

Category : Air Travel

(0) Replies

Country : South Africa

Hi visited pepstore at Berea shopping centre in Durban at 13:50 on the 21 March 2018 was so surprised to be chased away and was told to F**k off as they were closed and was told my watch and their watch were not the same, please help me to bring culprits to book, I was very hurt as was with my family trying to to shopping, I took photos of the culprits and have their photos

Category : General

(0) Replies

Country : South Africa

i registered a claim on or about December 28 2017.the claim number was given to me on Janruary 2 2018.A Service provider was sent out to do an estimation of the damage within a couple of days.But since then i have recieved the worst service posible.I have been told twice that the service provider would be at my place to carry out the work,this has still not happend.After being let down the second time i was told by a supervisor or line manager that a new firm would be found to do the work...

Category : Insurance

(0) Replies

Country : South Africa

Waned to get some take aways today at Chesa Nyama in Northgate. The music was so loud that one could hear it approaching the shop. I had to shout my order. Wanted chuck. Told me they don't have any chuck and will only get on the weekend. 4 days away. Then ordered 2 briskets and wors. Normally all meat are braaied fresh at the other branches. Here the meat is pre-cooked and just heated on the flames. It took 3 minutes to receive my order. Got home and then discovered that it wasn't even...

Category : Fast Food

(0) Replies

Country : South Africa

I placed an order with Homechoice on 26/02 and paid via EFT. I updated my details on 26/02 on the internet as well. Proof of the correct address is on the actual order confirmation sent by Home Choice to me via e-mail. On 28/02 I sent e-mail to inform them address is incorrect – on 11 March they only responded and informed me they have received my proof of payment and they hope I enjoy my order? This order was dispatched on 01/03. I was called by the delivery company on 02/03 – they are...

Category : General

(0) Replies

Country : South Africa

Horribly upset with the service from vw Claremont. It’s over 6 weeks and I am still driving with a car with a engine light on, the day I collected the vehicle the engine light went on as I was driving away. After a lot of issues it became clear that the master car that I bought had a custom exhaust so the maintenance plan they sold me is useless as it’s not original parts. They agreed to replace the parts however 6 weeks later and still nothing!!!! no spare key and still no refund on my...

Category : Motor Industry

(0) Replies

Country : South Africa

On 8 March I went to Via Uno in Hillcrest Corner( Shop GF 23,tel: 031 765 7534/ 073 356 8179) to buy a pair of shoes which was discounted to R550.00. On 10 March was the the day I wanted to wear my shoes however the shoe sole got loose I did not take even 15 steps with those shoes on. I immediately took them off and on 12 March I took them back as I was not satisfied at all to spend R550 for a shoe that will need to be fixed or use super glue. I told the assistant sales ladies that I did not...

Category : General

(0) Replies

Country : South Africa

I have an account for clothing with Contempo/ Alicewear. For convenience purposes i had to get their banking details so as to enlist with my banker as beneficiary for monthly instalments payment. I then called their Head Office number which I got from their website, 011-4025513. A gentleman called Rector provided me with the banking details which i required in order to enlist with my bank for cell phone banking. I then started my payments on 22 December 2017, where i paid r800 and on 8...

Category : Retail

(0) Replies

Country : South Africa

i had a policy and i was never paid out they said i did fraud i need assistant from you

Category : Insurance

(0) Replies

Country : South Africa

The problem is with my account , as I did call in to cancel all my policies that i had with Edgards/jet(can not remember the date but late last year) how ever the policies were still going off on my account .I went to Edgards on the 17th march 2018 to enquirer what was happening. The Lady at Edgards Active in Westgate shopping mall was also confused cause all the polices showed cancelled on her system, however when we called the head office spoke to Anastashia Pillay she was very rude and...

Category : Retail

(0) Replies

Country : South Africa

Final utility bill, more than double of average monthly utility bill - property has been vacated 8 days after previous bill has been paid, geyser was switched off. Impact Meters could not on day of notice if disconnection provide final utility bill - only to provide final bill after a while. Deposit initially paid was not sufficient, and a huge inflated amount was still outstanding. Resufal to rectify, being bullied by Impact Meters, handed over, notice letters sent over festive season while...

Category : STOP CORRUPTION

(0) Replies

Country : South Africa

From November last year I notifiy the service provider about my moving,to come and remove the alarm system.Sent the fotms through as requested by the consultant.I stated every on the form.After that there was no response.When doing follow up,staff was so unhelpfull.Such a bad attitude I received even from the superviser,You will hold for a long time if lucky to get through Staff will give falls names.Every time the one you spoke the first time they do not know or not available.But money is...

Category : General

(0) Replies

Country : South Africa

CONFIRMATION OF CAR INSURANCE TO SUBMIT LETER TO WEST BANK, PLEASE SEND LETER TO WEST BANK AND TO [email protected], FIND ATTACHED DUCUMENTS

Category : Insurance

(0) Replies

Country : South Africa

Altech Netstar is ripping people's money it is under hugh competion with other tracking companies,even if their device is been taken off your car and you cancel but after some few years they come back and tell you that the Mohamed tundra that gave you procedure for cancellation is no longer working with them only Mohamed Ozzie,he don't have your documents but he knows that you owe the company. Altech Netstar must fall....

Category : Satellite Services

(0) Replies

Country : South Africa