Yesterday the 26th of JAnuary i phoned CNA Parow and asked them to put aside a phone for me the ZTE Blade A601 as I didn't want to go all the way there for nothing since my resources were very strained. They agreed and I then had to find public transport all the way there and when I got there, Margaret said it is sold out. HOw can it be sold out when I reserved the last one especially? How could they agree to put it aside then somehow it is sold out off the shelf? Did one of them take it for...

Category : Retail

(0) Replies

Country : South Africa

Yesterday the 26th of JAnuary i phoned CNA Parow and asked them to put aside a phone for me the ZTE Blade A601 as I didn't want to go all the way there for nothing since my resources were very strained. They agreed and I then had to find public transport all the way there and when I got there, Margaret said it is sold out. HOw can it be sold out when I reserved the last one especially? How could they agree to put it aside then somehow it is sold out off the shelf? Did one of them take it for...

Category : Retail

(0) Replies

Country : South Africa

I needed my good delivered today 26th Jan 2018 & called Zando & offered to collect it personally from the courier company because I urgently need the item by tomorrow. The consultant then came back & advised me I cannot collect it from the company myself as it's an online store & their courier company needs to deliver it? Surely if you offer to collect something you urgently require, you should be given an option/opportunity to collect your paid for goods if need be? This is...

Category : Courier

(0) Replies

Country : South Africa

Dear CEO of Rage on the 25/01/2018 went to this complex called Soshanguve crossing at one of your Stores that rage it selling only shoes and bags I had a bad service ever buy staff and worst manager wasted to purchase a bag that they displayed a wrong price of which was R164, 99 on the display but they refused to give me that price with the price I saw with they kept on saying it's not impossible but it's was not my mistake I was right to want it with that price but they refused so I was...

Category : Retail

(0) Replies

Country : South Africa

Our business have a bank card facility with Absa for years with no problems at all and last year Ocktober Absa came and give us a new card machine for our business and since then all our transactions take two days for the money to be in our bank account and after hundreds of calls and emails Absa promise to fix it but after 4 months still a problem.I will not at all recommend Absa card facilities for your business

Category : Banking

(0) Replies

Country : South Africa

I would like to lodge a complain against FNB. I have issued a funeral plan from FNB in De-Aar brunch for my late uncle Nico Douw that has passed on this year on the 14jan 2018 due to natural causes. I'm still waiting for the funeral policy for my uncle and after almost 2 weeks we are still waiting. For the bank to pay the money to bury my uncle. We were supposed to already have the funeral last week but due to this delay we had to postponed The last time I went to the bank they send us up...

Category : Insurance

(0) Replies

Country : South Africa

good day Mr.Delma i have a problem since i started to get promotion in park more last year HE always asking money for bribery to me i did give them R2500 END OFF NOVEMBER LAST YEAR NOW THEY ASKING ME AGAIN THEY REMOVED ME FROM PARK MORE BECAUSE I TOOK TIME TO PAY HIM PLEASE SORT OUT YOUR MANAGER BEFORE I TAKE THIS TO CCMA IM TARKING ABOUT ABEDNICO NDHOLU

Category : Security

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Country : South Africa

We have open an insurance, no one told us to provide Slips when claiming , who keeps slips if you have no guarantee. And if there is no slips they should have told us or send someone to come take photos , beware of this insurance . I feel disappointed as other insurance does not have this shit . They want me to take photos and they must send someone to come and take the photos . Please people be careful

Category : Insurance

(0) Replies

Country : South Africa

I receive 2 Telkom billing accounts. One for a landline and the other for mobile (tablet). The tablet was overpaid by R4000+ as per my Dec 2017 invoice, as I've paid the incorrect account over months. I also paid the landline in full at end Nov 2017. Wghen I wanted to claim the money back, Springs shop referred me to the call centre as they cannot assist. the call centre couild not see the account is overpaid. Brakpan shop said the money was moved to another account??? where is it????...

Category : Telecommunications

(0) Replies

Country : South Africa

Yesterday I went to above mentioned establishment. Asked for four tabs for my son's school project, I even offered to pay but the manager was very rude and told me to leave as they are not in the business of selling empty tabs. My relationship with kfc dates back to the 80s when Jomo opened the first outlet in Dube Soweto but all that is lost

Category : Fast Food

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Country : South Africa

NEVER USE TELKOM MOBILE My contract has been up for months, after four trips to the Telkom stores and about 20 loged case numbers ,the situation is still not sorted. I have stopped payment on the account and still no call from client services!!! Impossible to sort out any dispute

Category : Telecommunications

(0) Replies

Country : South Africa

Hi i am Mrs Z Bhengu we bought building material from the above mention shop which we finished to pay for in September 2017 from there it has been a hell lot of triouble in getting the material deliverd to us they delivered half of everything now we are being told of that there was a change in management just want to know how is that any of our business the material cosr us about R100000.00 we have been making several phone call nobody seems to care. please help

Category : Home Improvement

(0) Replies

Country : South Africa

Hi i am Mrs Z Bhengu we bought building material from the above mention shop which we finished to pay for in September 2017 from there it has been a hell lot of triouble in getting the material deliverd to us they delivered half of everything now we are being told of that there was a change in management just want to know how is that any of our business the material cosr us about R100000.00 we have been making several phone call nobody seems to care. please help

Category : Home Improvement

(0) Replies

Country : South Africa

My name is Sibongile Njozela, I bought bitcons from altcoin trader and I sold them because I need cash urgently. Its been a month now my profile saying processing. At 1st they've made a comment that I must submit FICA documents which I've attached months ago but anyway I emailed them, then after that I saw another comment saying I've changed my email address I must send a pic with my ID copy close to my face, I did than but still I'm not receiving my money.

Category : Financial

(0) Replies

Country : South Africa

since the beginning of DEC 2017 , after returning wrong items n requesting a refund , no updates, I'm calling them three times a week but nothing is happening , they all promise to investigate and keep me posted but none of them have done that including their management.. their courier guys picked up these wrong items but spree can't find the items(so the courier guy guessed I had items to be collected....?) To top it all, as im waiting for my refund, a second delivery of wrong items to my...

Category : Retail

(0) Replies

Country : South Africa

CANCELLATION OF SELFCATERING ACCOMMODATION ALTHOUGH I WAS APPROVED AND DID THE PAYMENT AND THEY CLAIM IT WAS DONE BY ERROR BUT NOW STRUGGLING TO BE REFUNDED AT THE LAST MOMENT

Category : Amusement Parks

(0) Replies

Country : South Africa

After telepathically placing an order on 15 Dec.because the on-line order could not be submitted, I was told that delivery would take place on 18 latest 20 Dec. Payment was made on the same day. After NUMEROUS calls, emails and sms messages there is No response. Is this a fake company?

Category : Retail

(0) Replies

Country : South Africa

Original Techno Spa Jacuzzi pump packed up, bought new one from Techno Spa (turns out they changed to "Quality Pumps" brand), which then failed after less than 3 months. Found that impeller seized up due to missing spacer on wet-end between impeller and housing. Took it there myself, despite the 2 hour drive in each direction. In 3 weeks they still can't give it back. Have not replaced it, despite being less than 3 months in. Every time you phone them (as no feedback forthcoming) it is as if...

Category : Retail

(0) Replies

Country : South Africa

Beware of RAV4 2L Gx Unlocking the Vehicle u are unable to unlock drivers doors and then the rest of the vehicle or unlocking the boot and then the rest of the vehicle . On approaching TOYOTA SA was told nothing they can do about it and if I am not happy I must approach the Motor Industry Ombudsman from there Senior Manager Customer Care Renee Thomas.What poor service from Toyota as I believe it to be a safety factor

Category : Motor Industry

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Country : South Africa

Went to Shell petrol station and after being at ended realised I forgot the walet at home. The petrol attendant Ishmael already filled R117 when I told him to stop and explained to him my situation. He advised that I leave something and come back with the money. I gave him my passport he refused and suggested other things like spectacles; diesel watch; addidas bag. He called the supervisor Busiand they refused they only want me to leave the phone. I explained to them that the phone might be...

Category : Service Stations

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Country : South Africa

My contract with Neotel which was R176 for 10gb expired in Dec 2016. After that I received an account of R99pm.up and until August 2017 which I could afford. September 2017 I suddeenly received an account of R454 which I paid although I as a pensioner could not afford. I made numerious calls to Neotel to sort this out. They promissed to send email to discuss everything whch I never received. I realised they debit my account with data that I never asked for. October I reveived an account for...

Category : Internet Services

(0) Replies

Country : South Africa

I paid R3500 on 11/10/2017 to RCS Credit Card on the balance of R4000,This means my outstanding balance is R500,but the funds are not reflecting on my statements. I Tried to resolve this matter by calling the RCS Group every week to resolve this matter but in vain.Its is about 4 months now ,the RCS charges me 22% interest every month about R345 & keep deducting money from my account every month, when I call RCS Group, their consultants are rude ,they keep telling me they will follow up.I tell...

Category : Credit Cards

(0) Replies

Country : South Africa

My name is Tandile Mhlana, Cellphone 0789479487, on the 18 June 2017, I bought a Tablet Plum at Pep Store Mthatha Plaza, by end of August the Tablet was no longer charging, I took it back to Pep Cell on the 16 September 2017. The consultant assisted me, advised that it will take 2 moths to be returned on maintenance, every time I went checking it, I was advised that it is still on maintenance. Now they say I will not get the Tablet fixed as they no longer selling it, and I will get no...

Category : Retail

(0) Replies

Country : South Africa

I had a contract with mtn for years .after years of bad service and ignorance from mtn I cancelled the two contracts I had . I was at the n1 city goodwood branch of mtn where the contracts was cancelled by me by phoning the 808 nr givin to me by the staff at the time . my 078 cell nr was cancelled by phone and no ref nr was givin to me .the second contract expired and I once again went to the same branch where I phoned the 808 nr to have it cancelled and no ref nr was given to me . I broke up...

Category : Electronics

(0) Replies

Country : South Africa

This is a warning please do not deal with Greg from coastal pool services. He has a way of extracting money out of the client and then not completing the work. He was paid a deposit to install a Jacuzzi. He then very cleverly asked for additional money to buy parts ect.After 2 weeks and numerous promises he never completed the installation.Nor did he buy the new parts ect. In short ,takes your money and fails to do what he was paid for. please be aware of his unethical practices and bad...

Category : Building

(0) Replies

Country : South Africa

Good day, I would like to bring it to your attention the level of service I have received at the Renault Menlyn dealership. Sometime last year (2017) I noticed a sound which was coming from my car. With great concern, I took my car in at Renault Menlyn. A service advisor helped me by the name of Kavish (Not sure, if the spelling is right). I told him about the noise that was coming from the car. He then got the foreman to drive with me so they can hear the sound I was referring to....

Category : Motor Industry

(0) Replies

Country : South Africa

I bought a used ford figo at +- 23000Km and took out maintenance plan with Innovation group which was for 60000km starting from 40000km.The salesman (Tshepo)told me the service history was up to date but the book was not stamped so he would print and attach it to the book. I made numerous calls to Tshepo asking for the spare key and service history print out with no positive response. I received a call after a few weeks from the dealer asking me to bring the car in for a service because the...

Category : Motor Industry

(0) Replies

Country : South Africa

On Friday 19 January 2018 I called Miway for roadside assistance and was only assisted two hours later. I called very upset to cancel my policy and I was put on hold for more than 10 minutes. when I called again I asked that the person in the relevant department call me back so I can effect the cancellation of my policy and I haven't been contacted since. I want my policy cancelled effective immediately. I think Miway takes their customers for granted. I have been with them for more than 5...

Category : Insurance

(0) Replies

Country : South Africa

Good Day I handed in a Media Pad on 17th November 2017 at Canal walk branch in Cape Town for repairs. The vehicle transporting the goods was hi-jacked and all handsets/ items were stolen. I have received an sms saying that I can collect a replacement. I have been trying since the 15th December 2017 to get a replacement. When I go into a store, they cannot issue one, as I purchased handset from direct sales via telephone. Jeanelle Naidoo was the consultant that assisted. I have...

Category : Telecommunications

(0) Replies

Country : South Africa

this above mentioned failed to pay my doctor prescriptions including one for my infant son, claiming that I do not have enough funds, membership being suspended without my knowledge. Was for the first time consulting never made any claim before. I call them to rectify this they promised to do so,I mailed them all in vain. Iam frustrated now cause I do not have a cash to pay this prescription and especially for my infant, what about anything happen to him. He is a beneficiary on this medical...

Category : Medical Aid

(0) Replies

Country : South Africa

had numerous complaints about not receiving my statements by email monthl.ly.I have 2 accounts and without fail receive 1 of 2 accounts only.After lodging email queries and telephoniing in to rectify the errors I still do not receive all my accounts as requested . This has been going on for months, not to mention the other queries relating to my itemised billing which is now being charged.Previously not charged according to my original contract. No one seems to care a damn at...

Category : Telecommunications

(0) Replies

Country : South Africa

Dear Customer Service Team, Customer Service Team, The dealership : Hyundai Boksburg (73 North Rand road), I am writing to you to raise an issue about Cars at Hyundai on December 13th, 2017. Good day, I bought a i10 motion at Hyundai Boksburg in 2015. 1) when the vehicle went in for its 30 000 km (31/07/2015) service upon collection we realized that it had been scratched by another vehicle. So my car had to return to the dealership to have the scratch marks buffed out. Two weeks...

Category : Travel & Tourism

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Country : South Africa

I went to Pick n Pay Southernwood Mthatha for shopping. When i was done doing groceries I went to the butchery which also inside Pick n Pay to weigh some meat, First of all there was no one at the butchery counter,I waited almost 15 -20 mins then suddenly some lady came from the back,I asked her to assist me to weigh some meat she told me to ask someone else I'm going somewhere i cant assist you and I said to her being a Pick n Pay worker you should call someone else for me, and she shouted...

Category : Retail

(0) Replies

Country : South Africa

Every month I pay my service by EFT but occasionally, multichoice disconnect my service claiming that I haven't paid. They would request proof of payment and after receiving it, they would still disconnect and their reason is that, "they can't locate the payment".Is it really possible that payment would be untraceable even if it has a reference number? When I complain, they open it for few days, add re-connection fee to the bill and then disconnect it after a few days again. This is...

Category : Satellite Services

(0) Replies

Country : South Africa

they find every excuse not to pay claim,we experiend a hail storm in the south of joburg, this resulted in my roof and ceiling been damaged Oakhurst refused to pay saying that the roof was not maintaced properly bunch of f***king assholes

Category : Insurance

(0) Replies

Country : South Africa

I am currently situated in KZN and I was in holiday in Cape town and had a rather unforeseen circumstance. I fell and fractured my ankle by falling from a stair in my accommodation. Desperate to seek help in an unknown city I was told to go to the medicross center as they were the only medical help that will assist during the morning. I wasn’t able to walk and husband carried me to obtain medical help. I was told I will have to pay cash, seeing how I had no other option and was in...

Category : Medical Aid

(0) Replies

Country : South Africa

We ere traveling in the 4 January 2018 from Sydney to Johannesburg on flight QF63. The flight was delayed with 3 hours due to a technical problem. We had a Mango flight later that same evening from Johannesburg to Durban. We missed the flight. The captain told us they will arrange flights for everyone to Cape Town and Durban. We asked the Air Hostess about the fact that we have Mango flights she said that is not a problem. They told us the flight is SA585 at 20:15. We rush to book in...

Category : Air Travel

(0) Replies

Country : South Africa

I did fax a prescription to above pharmacy on the 4th of January 2018 to prepare my cronic medication.They only acknowledge receopt on the 8th of January 2018. we did contact them today to find out when medication will be send. Guess what? My wife's medication is out of stock just like it happend in 2017. After fighting with a senior manager they promised to deliver the medication tonight(18/01/2018) by courier. time now is 20H46 and no medication.Their service is not up to standard and want...

Category : Medical

(0) Replies

Country : South Africa

Id 7310090241080 I cancelled a new contract from Vodacom December 2016, but they started deducting from my account. Since September I phoned them to get my money back, every time they say I must wait 14 days.

Category : Telecommunications

(0) Replies

Country : South Africa

I sent documents confirming loss of my phone Samsung J5 at Promenade Store on the 11th jan 2018. I still haven't received any response. I'm disappointed

Category : Insurance

(0) Replies

Country : South Africa

MY NAME IS BAKAE PATRICK MAKWENE CELL:0734362760/011 279 9500 EMAIL:[email protected] IT COME TO MY ATTENTION THAT AN ACCOUNT WAS OPENED IN ONE OF THE RAGE STORE UNDER MY NAME WITHOUT ANY KNOWLEDGE,I WENT TO THE STORE IN WESTGATE MALL TO FIND OUT,THE STAFF THERE WERE VERY HELPFULL AND ADVICE ME TO DO AFFIDAVIT WITH COPY OF MY ID AND 3 SIGNATURE SO THAT THEY CAN SEND TO HEAD OFFICE AT THEIR LEGAL DEPARTMENT,IHAVE DONE THAT AND THEY SUBMITTED ALL THOSE REQUESTED DOCUMENTATION ON THE...

Category : Retail

(0) Replies

Country : South Africa

30 Minutes on hold....no assistance, Receptionist puts you on hold and forgets about you. Claim information is not forthcoming and you have to constantly try to get hold of someone for information. Calls are never returned as promised. Contact details of someone Senior or the CEO is inaccessible.I work for an exclusive Company with over 3000 employees and our CEO can easily be reached by his staff and the public, his response time is less than 24 hours. Oakhurst leaves you in the...

Category : Insurance

(0) Replies

Country : South Africa

I applied for a credit card with African, the ladies who helped me at Cosmo branch were nice and friendly throughout the whole process. the following I received a call from this number 0810000012 which is registered under Nhlanhla Makha who claimed to be workingfor African Bank and he wanted to make I received the money and its in my account, and he gave me all my personal details that I submitted to the African bank and even the bank I am banking with. later on my cell number was ported. I...

Category : Banking

(0) Replies

Country : South Africa

I signed up for a life policy with Prudent Advisory Services, the broker is Mornay Long.The cover I requested and had ( I believed) was life cover with loss of personal income & overhead expenses benefit for my company with motorsport inclusion. I signed documents @ my home with my wife being present and the original document had included motorsport cover with previous injuries being excluded.I had regular meetings with Mornay Long as well as being his ambassador at race tracks for his...

Category : Life Insurance

(0) Replies

Country : South Africa

My name is Hypercia Mnisi, I just bought a brand new car that was recently damaged badly by the storm. The was just 9 days with me, I immediately contacted my insurer and they towed the car on the 2nd of this January 2018. I was informed that I shouldn't worry about anything, there's an assessor that will be assessing my from where they took, and he will be in contact with me during the assessment, but nobody called me during the assessment, the reason I went for a brand new car is that I...

Category : Insurance

(0) Replies

Country : South Africa

my name is doreen motlogedi.i got a pep plus card.i got money in my card.i realy need to use that money.i go more than 20 times pep store for help,they see the money but they cant help me.bcause they said they dont know what is the problem.head office also dont know who will know.who goona help me.please help.am i make mistake to put money in pep.my phone no 0603594853.

Category : Financial

(0) Replies

Country : South Africa

DSV couriers is a terrible courier service, especially if your parcels are bound by deadlines. They do not care at all about customers. They will not hesitate to lie to you when you try and track your parcel and claim it's on its way just to get you off their back. I waited for over a week for my parcel, and called everyday, only to be told the same lie, its on its way,if it does not arrive, wait for it tomorrow. Basically you are home bound, grounded as you wait for a driver who will never...

Category : Courier

(0) Replies

Country : South Africa

HI my name is Joseph Thamae my ref. no:CAR-67382-107 I logged in a call on the 08/01/2018 for my TV to be collected till this day my TV is not been collected.the reason why i lay this complain is that it is not the first time i ask my appliance to be fixed and 2 years ago the service was delighting but now is bad, worse. so solve this problem or face a slow sinking ship. regards

Category : Insurance

(0) Replies

Country : South Africa

I Have a 6 months interest free account with Truworths. My outstanding balance was R379.00 which I got from asking at the Branch in Greenstone Mall. I ALWAYS PAID MUCH MORE THAN MY INSTALMENT AMOUNT. Since I do not receive a statement and requested several time for them to email to me. Every time I went back to ask why I still not receive a statement via email the answers was either the did not active or the email address was spelt incorrectly etc etc etc..... I made payment R100.00...

Category : Financial

(0) Replies

Country : South Africa

Hi i am Antonio Dias, i had a burst geyser on the December holidays.phoned standard bank home owners insurance and till today no reply the phone keep on ringing please hang on the lines are busy.i replaced the geyser at my cost so why pay the insurance. i tried again in January to phone one lady answered and put me thru to the claims department i waited over 1/2 hour no reply therefore i say standard bank the best is you close down after long term client ,still my problem for claiming is...

Category : Insurance

(1) Replies

Country : South Africa