They are soooooo unreliable and their service is way too bad. They have delivery options, starting from R50 to R110. R50 option the parcel is suppose to be delivered in 7-9days. R100 5-7days then R110 in 3-5days. You pay R50 for a parcel to be delivered in 7-9days but it gets delivered in 2 days. You pay R100 for delivery in in 5-7days The parcel get delivered in 2 week. ?????How then do I tell my customers which amount to pay???. I call their customer care line n i will be on hold for...

Category : Courier

(0) Replies

Country : South Africa

I submitted a funeral claim on 12 March 2019. Untill 17 March 2019 my claim was not finalized. Workerslife do not have for its clients. To date 19 March 2019 my claim not been paid. Promise is 48 hours.

Category : Government

(0) Replies

Country : South Africa

WORST IN THE FITNESS INDUSTRY. I TRIED TO CHANGE THE FITNESS CLUB. NO ONE EVER ASSISTED ME TILL TODAY. I WILL NEVER HESITATE TO TRY VIRGIN ACTIVE

Category : General

(0) Replies

Country : South Africa

I WILL NEVER EVER USE TRAVELSTART AGAIN. WORST SERVICE I HAVE EVER COME ACROSS TO. I HAVE THE RECORDS OF MY UNANSWERED CALL AND I CONSIDER CLAIMING ALL THOSE.

Category : Air Travel

(0) Replies

Country : South Africa

I have booked with them in October2018 and there were flight changes now in march. when I call them I stay for over 30 minutes listening to the automatic reply. no one ever comes back to you even if you send an email despite the fact that they say they will come back after 24hours.i will NEVER EVER book using Travelstart. so unreliable. if you want to waste your airtime call Travelstart 021 468 4300...I even know the number by hard. THE WORST SERVICE I HAVE EVER RECEIVED

Category : Air Travel

(0) Replies

Country : South Africa

I have always looked up to Checkers as a good Global Citizen until now. I have read various customer complaints and it made me think. I have a very close relationship with an Employee at Checkers. This is where things started making sense. They use their employees as slaves. Which Employer requires their staff to work 14 hours a day without overtime and when requesting for assistance are told by their superiors that it was not their problem. When granted leave you are not permitted to go any...

Category : Retail

(0) Replies

Country : South Africa

I am a Mi way insurance Holder, December 2018 I submitted a Claim, My Geyser was leaking, Mi way came through and sent a contractor to come sort out the leak, however after a couple of weeks say about two weeks I noticed a leak on the wall where the Gyser is, I contacted my way to inform them, they promised to send out the contractor to come check the matter out, however my way sent me a letter threatening to cancel my policy or increase my premiums as I am claiming too much, please note that...

Category : Insurance

(0) Replies

Country : South Africa

Hi, I am complaining about my financial institute which is Nedbank, there is an unauthorized debit going through and my bank is charging me, now my account sitting on -R915.00 only with the bank chargers from Zero balance to - R 915.00. please help me so that the bank can reverse all the chargers to Zero balance.

Category : Banking

(0) Replies

Country : South Africa

I'm so sick and tired of getting the same crap service and attitude from the same cashier at pep stores good wood mall!!! I was there early this morning even though it was load shedding I was there to take out a laybye as I cannot now with the holidays walk up and down with them...I walk in I greet the cashier by the door and pass her the slip and ask her if she can please fetch it I would like to take it out. Firstly she tells me You can't take a laybye out and that how do I expect her to...

Category : Retail

(0) Replies

Country : South Africa

The city to city bus was supposed to come 19:45 pm now is 23:18pm. There are not calling for updates. I'm the one who is calling. City to city is not doing well shame. They don't care about people's safety.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Sable is terminally ill; suffering from a culture of institutionalised dishonesty and an inability to accept accountability for proven failures due to inflated egos and testosterone overload. Despite conceding to having put my funds at risk of fraud dozens of times, the company director was so incensed that I highlighted these failures, that he closed my account without my authorisation and without prior warning. Staff leave fraudulent 5 star google reviews for themselves with the...

Category : Banking

(0) Replies

Country : South Africa

Good day, I went to capitec bank today to deposit R9000 inside the bank and not the consultant at the door nor the consultant no 2 did they both tell me about a charge that I will be charged for when doing deposit inside the bank. I wish I was told this so I would've have an option of whether to deposit outside or inside. Now my balance is lesser with R300 and that's a lot of money that I need back cause the R9000 that I deposited has a special function, hence it needed to be kept seperately....

Category : Consultant

(0) Replies

Country : South Africa

I post this because I was challenged to do so by the manager of Virgin Active Bluff, Mohamed Dawood. I have been a member of Virgin Active Bluff over the course of many years. Unfortunately this is the only gym accessible to me. I have been frustrated by poor customer care, bad maintenance and the "manager is always right" attitude. The air conditioning has been only running at 50% capacity for the last three weeks. On the 13th I spoke to Mohamed Dawood who told me that I was being...

Category : General

(0) Replies

Country : South Africa

We went to claim at Avbob Portshepstone they assisted us with the claim due to benefits we took the body to their mortuary, to our suprise family went yesterday(14 March) to dress the body since he had a car accident and there was a cement that fell on him he was still like that not cleaned and family had to wash the body themselves with no assistance, can you imagine already we were asked by the family why we took the body to Avbob as there were many funeral parlour close by who will clean...

Category : Insurance

(0) Replies

Country : South Africa

I have a un paid balloon of R41000 with Wesbank. Old mutual in Bellville and N1 City in Goodwood are willing to finance me provided that Wesbank can provide them with letter that I have made an arrangement with them that I will pay the normal installment which was R2500. Then they will be able to load that information to their system. Then they will be able to pay them the full amount of 41k to them. The reason why they need that letter is because on their system it shows that I pay 41k which...

Category : Banking

(0) Replies

Country : South Africa

I bought baby formulae and upon getting home realised that it had expired in 2018, See pictures attached. When I returned the formulae the supervisors said its Nestle whom I must contact. They did not apologise or even refund or replace with a new product. I was caused to wait for more than an hour. Nestle phoned me few days after and told me that Spar is responsible to inform them of expired food. Nestle agreed to replace the formulae but I am not happy how the supervisors treated me as...

Category : Retail

(0) Replies

Country : South Africa

My sister is unfairly dismissed at Umtata Private Hospital, reason the patient died on her shift and there Doctor on-call was unavailable on his cell,they admitted the patient and there was no Doctor at all that night, they tried to contact the doctor several times during the night but were not successful, so in the morning the patient died and the management says there is no evidence that they indeed contacted the Doctor several times (as per their statement).Then they were fired together...

Category : Medical

(0) Replies

Country : South Africa

Hai.i would like to compain about driver who took the bus over from montros to durban yesterday on the 13 of murch 2019 around 17:30. The driver was so recles on the road in such a way that i had no choice but to talk with GOD and put on my sitbelt, my eyes were full of tears i never be so vurnable in my life.on top of that his phone rings now and then he talk to his phone all the way.it unfortunate that i couldnt get his name.but if the owner of this company sees this , please sir speak...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I have personal loans with Woolworths and they are all on a debit order, on the 24th February I have paid cash settling the 2 loans plan and on the 1st March debit order went through , today on the 12th March I have received my new statement and the loans I have settled are not settled .When I call they tell me lot of stories. I am so angry and disappointed as I have been their client for over 15 years .

Category : Retail

(0) Replies

Country : South Africa

I have a bond with you FNB 3000010987457 which it is still at R700k after 13 years which means I only paid r230 in 13 years? Vj and Cn Msomi

Category : Loans

(0) Replies

Country : South Africa

I bought a new bury Couch cash lastweek on the 6th of March. When i was suppose to receive my Goods i was told about stock take.on the 11th of March they delivered a wrong side of the couch.the guy working at JD group sent the delivery boys to come and collect the couch telling me that they are unable to determine which couch is missing. and assured me that my couches will all be back before 8am the 12th today but nothing.I dont appreciate how i've been treated as a customer i wanted to buy...

Category : General

(0) Replies

Country : South Africa

My daugther signed up for a course in pastel accounting. on completing all required assignments,she needs a registration number DCC say they cant help and referd her to Sage. Sage in return say they cant help due to the fact the courze is thru DCC. So now she has no number,no refund and no diploma and we have lost thousands of rands.How is this possible. Is DCC not a reputable Instatution.

Category : Education

(0) Replies

Country : South Africa

On the 11th of March 2019, I went to Pep stores in Kempton Park central avenue.I went there to pay DSTV and the cashier that goes by the name of Mpho was very rude towards me.He started saying he doesnt know what an extra view is and he called the next customer,I tried to explain but he just shouted at me and I told him I'm going to report him and he told me he can even give me the numbers. Now tell me, is that how pep stores offer their services to customers.

Category : Retail

(0) Replies

Country : South Africa

RCS IS THE MOST PATHETIC SERVICE PROVIDER IN SOUTH AFRICA ....THE CUSTOMER SERVICE IS NON FUNCTIONAL ...THEY DONT ANSWER THEIR PHONES I SPEND 5 HOURS HOLDING ON FOR ASSISTANCE ...TRIED TO CALL OTHER DEPARTMENTS WITHIN THE GROUP ONLY UNFULFILLED PROMISES TO CALL ME BACK ...THIS COMPANY IS CAUSING EMBARRASSMENT TO THE CLIENTS

Category : Retail

(0) Replies

Country : South Africa

I bought a Hisense Fridge (Black Mirror)on the 15th of October 2018. I started experiencing problems with the Fridge in November, the freezer is full of ICE to a point that we cannot open it. The temperature was set to 2, I then decided to switch off the Fridge for 2 days in December 2018, defrost and the remove the ICE. I switched it on 2 days later and the temperature was set to 2 decrees. To my surprise the freezer was full of ICE again to a point that we struggled to open the shelves,...

Category : Retail

(0) Replies

Country : South Africa

I went to one of PEP store in Johannesburg at ellof Street store code 8432 today with my friend to get some winter clothes for the baby at around 14:25 or 14:36 and I ask the sales lady who was next to me if I can get a different colour of baby fleas I was holding on my hand she just said u will find it by the entrance with an attitude I went and look I couldn't find what I ask for I went back to her only to find out that she has spotted goods which was in inside the plastic hidden under the...

Category : Retail

(0) Replies

Country : South Africa

I am so fed up with Telkom with their services. In May 2017 I ask them to upgrade my speed line to 4. A lady told me and convince me to have unlimited data. I agree and said let me try it. After two weeks I phone Telkom to take it back as it was because I cannot do anything the Speed was worse than ever, it just resuming all the time. They done the change but did not fixed my account. No amendments. The prize is not the same. I am back on my normal account which was R456 and they one I...

Category : Telecommunications

(0) Replies

Country : South Africa

I regret with all my heart to be a client of this shit Insurance company. When you claim that when you who they really are. A robbery company. They give you shitty excuses when it's time to approve your claim. They make you spend money, put you on hold just to waste your airtime. I'm more than dissapointed. I don't even know if I will get another phone I don't know why this store are still asking to people to apply for the insurance when they know the shit service that customers get from...

Category : Insurance

(0) Replies

Country : South Africa

On 19-02-2019 I received 2 messages from Game informing me of 2 purchases made on my store card. I had my card in my possession and had not left the office since logging in. I reported the fraudulent purchases to Game on 0861028889. I was advised that the purchases were made in Mpumalanga and that the case will take 21 days to be resolved. As requested I mailed (on 20-02-2019) a police certified affidavit, Id copy, 3 specimens of my signature, a copy of my Game store card back & front as...

Category : Financial

(0) Replies

Country : South Africa

I purchased a memory stick from PEP, took it back the next day and they will bot take it back.

Category : Electronics

(0) Replies

Country : South Africa

I would like to complain about the poor service I am getting at Provincial motors Richards Bay Alton.My car had the warning alarm on the dash from January 2018,I' be taking it to them to fix it but they failed ng to fix it,t this moment they have my from December last and they failing to fix it and they don't even bother calling and give me the feedback,I left the car running last year December but now its not even starting and they till talking lies to me,on Thursday they said that they...

Category : Motor Industry

(0) Replies

Country : South Africa

I went to totalsports menlyn main to do an exchange for tekkies for my little girl.. The shoes were bought buy her father who went to the shop in vaal mall (we stay in pta,myself and the luutle one) and they fitted them and she said the shoes were fine and fitting, so yesterday we took a walk to KFC so she wore the shoes he couldn't last we got to KFC n we took them off because she was complaining that the shoes are too tired and they hurting he. So today I went to menlyn main because they...

Category : Retail

(0) Replies

Country : South Africa

I went to pnp msrk park vereeniging on 1/03/19 to buy sparkling water and withdraw money on my lunch break,i was in the queue for approximately 6-8 min when it was my turn the operstor told ne his only taking cash i asked him how should i know you never put any signage to notify customers he said he told customers by word of mouth i asked him how he said he mentioned it i further asked him that why they put signsge for not acceptibg cards on avon,dstv tec payments and they fail to print out...

Category : General

(0) Replies

Country : South Africa

I would lay a complain of mistreatment of my sister Sbongile Msimanga,experienced on Wednesday 27th February 2018, MM Columbine PnP store. Sbongile is a 48year old mother with two kids was single out and searched, this she felt humiliated, more ince it was in the morning and the shiop was not busy. This lady ( has worked for my family for 18 years,) like my family she has shopped in this PnP for as long as she worked for us) Unfortunately it was not the first time, last year around...

Category : General

(0) Replies

Country : South Africa

I would like to complain about the bad service i received on the 07/03/2018 at Legit stores springs mall , i had an item that i was intrested to buy although it was not the fitting size i asked the sales consultant on duty to check from wich store i should be able to go purchase it from and she rudely asked me what exactly am i asking her to do and rudely grabbed the item from my hands , and searched from the system and just told its available at certain stores and left me asking myself what...

Category : Retail

(0) Replies

Country : South Africa

i keep getting miss calls from creditworx 087 .... or 021 ..... the caller either puts me hold with music playing on the backround. today someone called then kept quite then hung up, i then called the number back and sopke to Zanele and requsted to be put through the team leader. she said the team leader is on the other line, i therefore gave her my details for the team leader to call. she then insisted on getting the reasons why i want to speak to the team leader and said they do not call...

Category : Stock Market

(0) Replies

Country : South Africa

i bought a 5 piece kitchen unit at fairprice soweto for 6000. they promised free assemble thats gonna happen during 7 days. funny part is that we receiced the goods within 2days from a different supplier which is called mandoza furniture. it was on a amonday when we received the goods. when we phone the store to bring in a persom who can assemble it, they told us to wait another 7 days. imagine staying with an unassembled kitchen unit. we nagged the store till they gave us a contact number of...

Category : Scams

(0) Replies

Country : South Africa

My name is beauty I am a pensioner I bought lounge suit at Fair Price in Springs last year October It happened that within 3 months the lounge suit started to crack and pealed off I laid a complain last month, they came to collect them I was promised the new ones but after a week I was told that I won't get the new suits since I lost my reciept the only thing that they can do is to repair them but I must go to police station to make an affidavit since I lost a slip I did that after a week...

Category : General

(0) Replies

Country : South Africa

I was tortured by an employee today at Mtubatuba Pep store ..store number 4132 her name is Nothile.she rung artym instead of data bundles.when I gave back her airtym and asked her that I didn't want airtym she talk all bull shit infront of customers and shout at me saying IAM bluffing..she took that airtym and rung data bundles and throw them to me.i don't know how she works with customers if she don't know customer service.she has no dignity and respect.and she doesn't value me as a...

Category : Retail

(0) Replies

Country : South Africa

I was tortured by an employee today at Mtubatuba Pep store ..store number 4132 her name is Nothile.she rung artym instead of data bundles.when I gave back her airtym and asked her that I didn't want airtym she talk all bull shit infront of customers and shout at me saying IAM bluffing..she took that airtym and rung data bundles and throw them to me.i don't know how she works with customers if she don't know customer service.she has no dignity and respect.and she doesn't value me as a...

Category : Retail

(0) Replies

Country : South Africa

MTN Direct couriered a phone suppose to be an upgrade June 2018. My underaged son did not want the so called upgrade as in fact it was a downgrade (Samsung to a Hiscence 170). I visited 4 MTN stores, all stores in Witbank, Middelburg and then Pretoria(Menlyn Park) to return this phone. All refused, excuse was they do not deal with MTN Direct. MTN should be MTN? After reporting to my lawyers the phone was returned by courier, receival was confirmed and a cancellation number was received....

Category : Telecommunications

(0) Replies

Country : South Africa

I'm a client of Circle Finance which is a short loans Company it been great i don't wanna lie i had a problem at home and i was forced to reverse a debit order that was December late then i got back from Natal i called the lady who use to help me every time i told her my story she understood i made an arrangement she said i need to pay cash before we make arrangement before i did that they deducted my account and i reversed it and paid the amount we agreed on that was last January on February...

Category : Loans

(0) Replies

Country : South Africa

Hi I took a contract with Bluelable connect last year. The cell phone they sent me was a mandela phone that was suposed to be a smart phone. they assured me i am getting a normal cellphone which i did not. The phone broke and they repaired i. i have been missing airtime and cannot get threw to the enquiries 087501733. this number tells you they are open till 5 and then switch off. The next phone also broke and i logged another fault and am still waiting on them to contact me. i am paying...

Category : Electronics

(0) Replies

Country : South Africa

my daughter lost her phone on the 9th of January , so the insurance said its fine we must phone cell c and ask them to block the phone. when we call cell c they asked her question that she does remember some but not all question. I told them we can e-mail them the insurance document with the IME number that will prove that she is the owner of the phone. they don't want to accept that, now i don't understand because we can prove to them that she is the owner of the phone with a document so...

Category : Telecommunications

(0) Replies

Country : South Africa

Good day I was so unfortunate over the last weekend where I used APM bus for transportation to Eastern Cape. I bought 5 tickets for my self and my family and we left Johannesburg on the 28.02.2019. On our way to Eastern Cape the bus got stuck just before Kroonstad at 23:00. The bus left Johannesburg Park Station at 20:30 ( Instead of 19:30). We were told by the drivers that they have called the head office and a bus has been sent to take us to Eastern Cape. We waited for hours and even...

Category : Insurance

(0) Replies

Country : South Africa

Rejection Reason from Clinton Lewis (Claims Manager) atInnovation for my Suzuki Ertiga: - The vehicle was not maintained according to Manufacturer's specification, cooling system and components corroded due to lack of anti-freeze or coolant. The above reasoning does not make valid sense, The vehicle is just over 80 000 km with a full service history, The heater radiator was replaced and cooling system topped up, bled and checked for leaks (74076km) Mekor Kenilworth Suzuki on 15 October 2018...

Category : Insurance

(0) Replies

Country : South Africa

I took out vehicle insurance from outsurance on the 28th January. I then cancelled on the 29th as I found a cheaper quote. I the contacted them on the 7th to find out about my refund. I was then told that I had not cancelled my policy. I reaffirmed my position and was told that I would only get a refund of just over half the premium that I paid and was told that I would only receive this in the middle of March. I have been pushed from pillar to post as I am trying to get hold of the voice...

Category : Insurance

(0) Replies

Country : South Africa

I hired a car on 14 feb from europcar east London and the front tyres threads were completely worn out and as such the car was not holding the manager Anthea Naidoo told me it was not her responsibility to check cars as depot manager Ludwin is abdicating responsibility , was thrown from pillar to post and am still awaiting an email that Ludwin was to send I took pictures of the tyres and am still awaitin* for hers .

Category : Travel & Tourism

(0) Replies

Country : South Africa

Pathetic and poor service!!! I have had to send my fairly new refrigerator for repairs and the same internal gas lick persist. Defy technician came and diagnosis after the same problem continued to happen. When you call Defy Durban for assistance, you are being taken from pillar to post whilst my stuff which must be refrigerated are getting rotten. A guy by the name of Ishmael is apparently the person who must make a decision on this matter.

Category : Electronics

(0) Replies

Country : South Africa

I joined Quality Vacation Club in 2007. My original balance has been settled years ago, I request with numerous mails to cancel my membership fees. I even contacted Cape Escape in August 2017 to sell my points . I informed them that they can take my points for free I just want to get rid of the membership fees as I will be going on retirement and will not be able to afford the monthly fees. Up to and including today they have not even bothered coming back to me with an answer, and the fees...

Category : TimeShare

(0) Replies

Country : South Africa