I have an associate, Fred Ford, who lives in Polokwane and due to a disability (stroke) finds it virtually impossible to go to his Standard Bank Branch to complete small some administrative issues which are of great concern to him. If I may explain, Fred had a stroke some time ago and is in a retirement cum frail care home in Polokwane. He has to use a walking frame to get around, and cannot therefore get out to do any business. His speech and mind are not affected - thank God. Right...

Category : Banking

(0) Replies

Country : South Africa

on the 17th June 2018 my family and u went to nandos wonderpark Pretoria north the celebrate fathers day.but we had an unpleasant afternoon when a waiter who was not wearing a name tag give us a wrong order and when i pointed it out to if that we had a receipt with a list of item we ordered he insisted that the food he had was for our table,i called the manager and the confusing was cearified but was disappointing that the manager did not change the waitor because he was uncomfortable as he...

Category : Fast Food

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Country : South Africa

I took out a LTE Advance contract with MWEB approx 3 to 4 months ago and have the same issue, no signal streghnth allowing me to stream, even my cell phones struggle with proper signal and only gets 2 little bars showing signal strength and yet the router shows full 3 bar strength. I have contacted the technical dept numerous times and emailed MWEB via my account numerous times and received no assistance yet and they are not contactable after 8pm either. I received one call and was told I wud...

Category : Internet Services

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Country : South Africa

BAD SERVICE RENDERED FROM THE MANAGER AT SHOPRITE ROODEPOORT. I visited Shoprite Roodepoort to purchase some few items, while I was there I felt nauseousand also heartburn I needed to take Eno as I was busy with the cashier I asked her that I need 2 sachets of Eno she referred me to another cashier who works at the kiosk for her to assist me with what I was looking for I went to her she checked where they normally put them but there was nothing there she then found a box of sachets but she...

Category : General

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Country : South Africa

I bought a set of rear shocks for my vehicle (Monroe V1170) on 14 March 2018. When I wanted to mount it on the vehicle I found that the bolt holes were the wrong way around, i.e. 12mm at bottom and 14mm on top instead of 14mm at bottom of shock and 12mm on top as per the bolt sises and the shock I removed from the vehicle. I then returned to the supplier (Midas Walker drive in Port Elizabeth, they contacted the Monroe representitave who told them that the shocks supplied were the correct ones...

Category : Motor Industry

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Country : South Africa

i went to rage on saturday(02 june 2018) to bu shoes with my rage account at Tembisa Phomolani mall(outside) without my rage card but i was carrying my ID book with me because i wanted to use it to buy shoes like with other accounts such as akermans.i knew that i had left my rege card in my brother's car and i couldnt get hold of him so i decided to use my Id BOOK AS THE PROOF OF IDENTIFICATION because i didnt have the card no.They let me take the shoes that were worth R634.00.Before taking...

Category : IT

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Country : South Africa

OUTSURANCE NOT WHAT THEY SAY THEY ARE!! THE CONSULTANT: NUNU MAHLOBOGOANE AND MOLEFE NATHA NOT VERY HELPFULL IN WHAT THEY APPRENTLY TRAINED TO DO JUST PASSING THE BUG, CANT SOLVE PROBLEMS. BAD SERVICE FROM OUTSURANCE WHEN I CALL THEM AND ASKED TO SPEEK TO A MANAGER TO SOLVE THIS MATTER OUT THE MANAGER IS NOT IN AND THIS IS HOW THEY COVER FOR EACH OTHER AND WE THE PEOPLE THAT PAY OUR ACCOUNTS UP TO DATE ALWAYS ON THE LOSING END. THIS HAS BEEN GOING ON FOR MORE THAN 6-8 WEEKS IF NOT LONGER.

Category : Insurance

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Country : South Africa

Get Savvi health is selling a service that is false. You have to wait a period before using the doctors visits. When you call the doctor's on their list they do not even KNOW Get Savvi. Others refuse to work with them because of non-payment from the company.They advertise a lot of things they dont cover. Please beware people. I am exposing them for what they are because of personal experience. I am still waiting for their feedback as they promised me on fb even now.

Category : Medical

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Country : South Africa

I have submitted my docs to the department of labour Soweto Orlando West in April.I was sent back to fetch a marriage certificate since I now have a double barrel surname.I returned all were verified by the consultant and processed. I was given the date of 14May to receive my first pay but nothing! I visited the branch and was advised that there was a surname difference. I gave them my id again,my marriage cert,my bank statement again so they can verify my both surnames.SN Nhlapo Kubheka...

Category : Institutes

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Country : South Africa

Morning. Below are the pictures of the oat bran I have bought from Game Benoni on the 20 May 2018. Upon opening the box I came across a sort of nest of moths(insect). Sure the oat bran is off. I'm deeply disappointed at Tiger Brand'product. I'm disturbed and traumatized of the experience. I have called the number on the box to inform them ,spoke to the lady by the name of Josephine who then asked for the manufacture date and expiry date ,she then said I can send pictures of the oat bran and...

Category : Retail

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Country : South Africa

i ordered a tea bag packing machine and was told it would take 60 -90 days , that was mid November 2017. i have had a lot of contact and excuses about when it will be ready for delivery this company has had my deposit of R40000 and i have had to service an expensive loan and make my products at a much higher price. now they are asking for the rest of the money before delivery. i find this un acseptable .i have told them that i will pay when it arrives .no response to this mail so far.i also...

Category : General

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Country : South Africa

On the 9th of June 2018 I placed a bet with Hollywood bets and all my matches won except for one where a game was abandoned and was rescheduled for 13-06-2018 18:00. Hollywood bets immediately resulted my ticket as losing bet without checking the results properly with all the sites including soccer way. I raised the issue on 11-06-2018 with the help desk (Phakamani&Brian) and nobody seemed to know how to handle the matter. The last heard person I heard from was Brian from the Umhlanga...

Category : Scams

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Country : South Africa

Dear sir/Madam I am so dissapointed with the service that i get in your Shop I laybye blue trousser I have been paying to ny suprise to get a message on the 10/ 06 /18 from Menlyn reminding me about my laybye that is gonna expired on 11/06/2018. Indeed on the 11/06/18 i went to Menlyn when i knocked off to go and paid and collect they spent a lot of hour looking for it but could not find it at lasst the lady told me that someone sold it so they prefered to give me back my money so she...

Category : Retail

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Country : South Africa

BECAREFUL OF JOAN ELLIOT FROM LIGER PROPERTIES.This women is fraud and a thief, she prowls Gumtree for vulnerable sellers, tells them she has a prospective Buyer for the property and then tries to defraud them. Dhe operates in the WESTVILLE AREA. Please people beware she is a nightmare,she and her Agency is a fraud. For details contact me on 0711121270

Category : Property

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Country : South Africa

Am so angry I went to pep store Balfour park store next to checkers and jet to buy airtime I was helped by a lady named Pauline I greeted her nicely she was buzy talking to checkers staff I said to her nicely airtime for vodacom R20 she gave me mtn airtime as she was buzy chit chatting with checkers staff I saw it when I get home I send my niece to go exchange it she told my niece that she won't change it coz it's my fault ,why I didn't check it before I leave the store but how it is my fault...

Category : General

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Country : South Africa

My studying at Mancosa on a company bursary. I needed my result and because my company had not paid them yet i had to make the payment.My company has since paid them bur now they refusing to refund me their reason is that because i requested an proforma invoice for my next year of study,that that fees has been deducted from my refund amount,this was never communicated to me after weeks of following up on my refund they tell me this now when my refund is due to be paid.They were deceitful...

Category : Education

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Country : South Africa

Re: 302463343 submitted claim on 06-06-2018. No response yet. Submitted follow up email on 08-06-2018. No response. Please help Discovery are ignoring my email. Thanks. PeterK

Category : Medical Aid

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Country : South Africa

hi there, i joined miway car insurance and i was rewared with a voucher which i had to claim within 48 hours, this was on the 08/06/2018 and there was a number given to me to claim the voucher, there number is invalid as it kept on saying please hold while we transferring you until it drops, till today am still unable to get through to that number number is 0861 000 517.

Category : Insurance

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Country : South Africa

Good Morning I bought 2Samsung Galax J2 on contract at Vodacom one came out with simcard and the other I bought the sim card. The one that I bought the simcard for was lost. on the 11/ 06/2018 @ 08h02I phone vodacom customer care and I spoke to Unathi Billy. The service that I get from her was very bad, she shout at me and she told me that she can't block my phone because she don't know if the phone is not mine. I request to send her the proof (documents) that the phone was mine she...

Category : Retail

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Country : South Africa

I Feziwe went to picknpay on the 10th of june and i was served by a girl with no respect at counter 16 did not get her name, firstly i greeted and she did not respond instead she was talking to her collegue, and then she just said plastic ,did not ask if i needed the plastic or not, and then i asked her why didnt she ask for my smart shopper card she says to me if she had asked i wasn't gonna respond cause she knows the type of person that i am and that she assisted me nge mistake cause , im...

Category : Retail

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Country : South Africa

Telkom not responding to request to fix telephone number 021 917 1831: Mrs Anna van der Merwe George & Annie Starck Homes Frans Conradie Drive Bellville, Cape She is old and in the Maryport sick ward and needs her telephone urgently. Please help! Telkom just doing nothing.

Category : Telecommunications

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Country : South Africa

Moved into my property and signed sale agreement and to pay occupational rent.18 months later no payment of occupational rent and no payment for sale.kept promising but nothing happened.had to take legal action but they eventually vacated property before we could officially evict them and still no payment.watch out.they seem to operate in gateway area.

Category : Property

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Country : South Africa

Dear Sir My wife and I visited the Standard Bank branch in Birkinhead in Melkbosstrand on the 7th of June. Our intention was to open another account for fixed deposit in my wifes name. After waiting in the Queue for 10 minutes and the a further 10 minutes talking to your agent we were informed that my wife needs prove of address. I asked the agent if a Bank Statement would be satisfactory only to be told No My wife and I have had accounts with your Bank for these past 35 years, Fixed...

Category : Banking

(0) Replies

Country : South Africa

I have been trying to cancel my Telkom Wireless contract now since January 2018 as it expired at the beginning of February 2018. I got a notification saying that the expiry date is in Feb and if I want to cancel the contract I needed to send a cancellation request +/- 20 days in advance. I sent the cancellation notification on 9 January 2018 but got no notification of recite or processing but took it as received. When I got my next statement I noticed that I was being billed for another month...

Category : Telecommunications

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Country : South Africa

Ironman is a company that installs gutters and downpipes to homes. They installed gutters to my home about six weeks ago,and after a rain I noticed that the one joint was leaking onto my patio. I had paid them immediately after the work was finished. I have since contacted them several,times to fix this problem but they ignore all messages and emails

Category : Home Improvement

(0) Replies

Country : South Africa

I ordered, paid, but didn't get the parcel and everyone is avoiding me.

Category : Scams

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Country : South Africa

I would like to share my dissatisfaction with the way I have been treated by LIBERT LIFE unclaimed benefit department. I personally went to their department after I have been traced by the tracing company. I personally went there to find out if the benefit were due to me the lady named Mpho Lekalake checked on the computer screen and confirmed that it was for my late father. I was send to Master of High Court to get LOA, and personally went back to give her the documents. I was surprised few...

Category : Insurance

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Country : South Africa

I have an active contract with Vodacom but October 2017 I took out a contract at Cellucity Canal Walk, the phones lasted 6 months, these are Iphones. We have relatives how have similar phones and its still working. They then proceeded to fix it wanting me to pay almost R 5000, I have tried to reach out to their headoffice, the response was that sometimes these things happen. I am paying for two broken phones which are still by the store, they committed to have it delivered its been two days...

Category : General

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Country : South Africa

My husband is Quentin Oosthuizen Age 40, currently in Chris Hani hospital for 4 months in Ward 9. He was in a severe car accident and was badly injured but, he has recovered from most of the injuries. the legs are the problem and my problem is, why is the doctors only seeing him once a week, as i know for a fact they are using him a ginnipig as they have never had an injury like that. I cannot stand it as my husbands health is not getting better, the susters are pathetic as they only sit...

Category : General

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Country : South Africa

Direct Axis service is pathetic, I requested a settlement letter, which I received. the loan was settled, and they deducted another debit. I started querying this and for the past 3 weeks they have been giving me the run around. I forwarded the proof of payment. then it was said that the reference number used was incorrect, however the account number was correct and that it will take 1 - 2 days to retrieve the monies and allocate to my name, now I am getting calls stating that my account is...

Category : Loans

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Country : South Africa

Beginning May 2018 I requested a quote for car and household insurance. I spent over an hour speaking to Deon Govender who then proceeded to give me a quotation +- R400 above what I am paying at present. Mr Govender could not give me a better quote and said he would phone me back, up until 7 June 2018 I have received no call back whatsoever and I am bombarded with advertising on TV all the time about saving with outsurance.

Category : Insurance

(1) Replies

Country : South Africa

proved my country

Category : Banking

(0) Replies

Country : South Africa

Good day I take out a cellphone contract with In Blue Lable Connect. I received the phone on the 13 April 2018 they said I must call to active the simcard because I get airtime and free munits. Since then until now I tried to phone them everyday but nothing. I even send them mails but still noting. They dedeucted the first premie on the end of April and then the end of May and then the 1 of June 2018 and the amount is 299.00. So for three monts I have been paying for something that I cant...

Category : Telecommunications

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Country : South Africa

Bought an old classic 1984 Mercedes 380 se"unseen" from ABSOLUTE CARS In Cape Town who specialize in selling these type of cars. Decision to buy was made on receiving very nice photos of the car & also of the interior showing that it was very smart & clean. Also very nice promisses on the website. Paid a premium price for the car Never in all the email conversations did the owner Hein Jordaan (Jnr) ever mentioned any faults/defects on the car. Only said I buy the car at my own risk. Even...

Category : Motor Industry

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Country : South Africa

My sister sent me parcel via Paxi courier, I haven't received it till today.The staff is not helping this side and on that side. My contact 0793073857

Category : Courier

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Country : South Africa

As per every year, we have our anthracite heater serviced before the winter. Been done for the last 30 years by Messrs Becker Heaters in Lenasia. This year it had a cracked hopper and was taken to their service centre. The cost was to be R1250 extra. I was phoned and advised that just about everything was wrong and worn and it would be R5600 to re-instate. I asked Mr Mohammed if he could not just do the hopper and we would consider the big repair next year. He agreed. The heater was...

Category : General

(0) Replies

Country : South Africa

In January I purchased a 2015 Renault Duster 1.5 DCI 2X2. When I went to fetch the car I was told that the spare keys and the service book were missing and would be delivered to me at a later stage. When I made a followup the following week, I was asked for car details and told that the spare key would be order overseas for me. Four months later I have not received anything. I have written a number of emails to them to request for updates but still in vain. Please advise. Rgds, Tulani

Category : Motor Industry

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Country : South Africa

Woolworths East Rand mall refused to pay refund me although their policy says that they should refund. According to them if you pay with a certain debit card they will place it back into that card or you have to take a gift card. Woolworths where does that say so in your policy at the back on the till slip. According to your policy at the back I am allowed to get a full refund in cash if I present my till slip in the given time...Controvening your own policy...thats bad not to mention your...

Category : Retail

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Country : South Africa

In 2000 a friend of mine helped me to buy a house as I didn't qualify on my own and he passed on in 2006. I notified the bank and they wanted proof which I got, and because his death certificate stated that he was married the bank said I need to get his wife to apply an executorship letter from court in order for me to be have 100 rights then I will be able to get the tittle deed on my name.I only managed to track and got hold of the wife in 2007, as they were separated then and didn't know...

Category : Building

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Country : South Africa

Samsung RR35H6110SS/FA - s/n: 06EV43CG700065J I am very upset with this product, I have only had my fridge for 30 months, which is just over the 2 year warranty and NOW the (DA41-00757A) PC Board is faulty. This fridge and freezer set cost me over R28000, and now after 30 months the fridge is useless and no one can help me with part

Category : Electronics

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Country : South Africa

I wanted a Capfin loan so I went to pep store in East London Oxford street. I ask one of the cashiers Mpumi if she's the one in charge of Capfin loans, she just told me to queue in the line. I did queue for 30mins when it was my turn she told me the scanner is not working. I'm asking why she made me queue for that long if she knew that info, this woman wasted my time and continued to talk nonsense.

Category : Loans

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Country : South Africa

I wanted to apply for a Capfin loan at pep store in Oxford. I asked the cashier Mpumi if she's the one in charge of Capfin loan because I saw the sign next to her. She just said I must queue in the line & I did for 30 mins, when it was my turned she told me the scanner is not working & I'm asking why she made me queue in the line then. She wasted my time & didn't even apologize and she continued to talk nonsense.

Category : Retail

(0) Replies

Country : South Africa

last year November I took my car for repair at Woodmead Auto Tech the issue with the car was a Mechatronic ,Goolam took the car and inspected the car and quoted me R 47,842,95 of which I submitted the quote to my Motor Plan 80% was paid and I paid the difference via EFT on the 23 Jan 2018 he then advise that the water Pump is leaking and quoted me again R 17516,74 of which the claim approved 75% and I paid the difference via EFT ,on the 2-02-2018 he then advise that the car still shows...

Category : Motor Industry

(0) Replies

Country : South Africa

A Year ago I bought a Premio 700v tablet from Ackermans Brackenfell. And since then it has been in and out for repairs 7 times . This tablet has given me no joy only disappointment and bad customer service. Five weeks ago I also bought a Cellc phone from them -two weeks later it gave me major problems and I took it back to the store only to find out that the tablet has come back to the store (from repairs) about 3weeks ago -- nobody took the time to call me and inform me about this....

Category : Telecommunications

(0) Replies

Country : South Africa

After a very tragic event, myself and my family decided to get McD’s using the Drive-In facility. We bought the family meal and drove all the way home to find that our order was short, which I believe is stealing from a client if your staff is not willing to rectify their very stupid mistake. I really believe that in the business industry providing consumers with value for the goods purchased is not a choice but a requirement. So we look at Mc Donald’s goals which is as follows...

Category : Fast Food

(0) Replies

Country : South Africa

I did a loan application a Standard bank on the on the 19/05/2018 and I was told that the loan has been approved, and I signed all the forms and submitted all the required documents same day, and I was told that I will receive the money on Monday. I went back to the bank on the 25/05/2018 to do a follow up since the money was not into my account and I was told that the money has been disbursed and that there is nothing that they can do to assist me. They told me that I should call their...

Category : Consultant

(0) Replies

Country : South Africa

Friday 2 June 2018, I received a tracking code to collect a parcel from a Pep in Gilwell Taxi Centre. Saturday we went to collect and were told it hasn't arrived yet. We should try Monday 4 June 2018. I then decided to collect later in the afternoon. I asked at the parcel counter and I was told to stand in the queue and someone will assist. on getting to the counter I was told that no Paxi parcels have arrived and they're expecting them the next da because tgry received an sms informing them...

Category : General

(0) Replies

Country : South Africa

HI My name is Karen Naidoo . Contact number:0814085812 I am greatly disappointed with FNB as a bank which I have been with for over 15 years. There is money always missing from my account. over this last weekend , I had gone to the ATM and to my dismay There was R2000 missing. Also this isn't the first time. I am a very busy person and I do not have time to monitor my account on a hourly or daily basis. There has been no sms messages saying where has the money gone...

Category : Banking

(0) Replies

Country : South Africa

I bought a cell phone from pep stores Durbanville the phone have been sent twice for repairs, it went a 3rd time and they sent me a second hand phone so please I need someone to phone me on this matter my contact 0729903091 I need to discuss this with someone please

Category : Electronics

(0) Replies

Country : South Africa

Not even four months after purchasing a Garmin Forerunner 30 the watch literally fell off my wrist when the strap broke. This wouldn't be the end of the world if there was some sort of after sales service from Garmin. Take it to one of our local agents and they will do with it" says Garmin. However, I am now expected to pay a R 250 courier cost to send the watch back to them. This is clearly an inferior and defective product and I am not the only one to experience this problem so why should I...

Category : Electronics

(0) Replies

Country : South Africa