At PG Glass in Nelspruit the frontline staff at the help desk/reception area have a very bad attitude. my insurance sent me there to assess my car, I greet them they ignored me. I told them why I ma there they say their system cannot pick my identity. I called my insurance, they say I must tell them (PG Glass) to do it manual but they refused. I went back home frustrated. I called my insurance to call them and they did, I sent my car after 2 hours they did it on the very system they said is...

Category : General

(0) Replies

Country : South Africa

I bought a bed in December 2017 at Soshanguve crossing mall Sleep masters on promotion of getting a free pillowcases,upon delivery there was no pillowcases I called them they sad they will delivery them after there are in store I went to collect them the next day.The store manager told they are at warehouse they will call me when they arrived ever since nothing has happen,someone in store said they are keeping those pillows for them self's because customers are not aware of those promotions...

Category : Promotions

(0) Replies

Country : South Africa

Kagiso mall pep cell is the worst store ever, when I got there to lay bye a phone on my company's account the sales lady by the name of Lilly gave me extremely bad attitude by being rude and telling me how they don't have stock and even if they had they can't give to me... I asked the pep store ladies to help me but she was rude and swearing at them for trying to help, I don't really know or understand why because we don't even know each other.. Now I've decided to call line but it...

Category : Electronics

(0) Replies

Country : South Africa

Apm bus services just won't give my refund after 30 days of waiting. All im getting is empty promises wherever I call them. Most frustrating thing is lack of communication from them and integrity. I have been waiting since 11 December for my refund and still waiting today and no one has the decency to call me and justify the behaviour.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Vodacom entered my mother to an unfairly cellphone contract. My mother is more than 70 years old and stays in the rural areas and doesn't understand english at all. Vodacom entered her into her contract without speaking to her in a language she would understand to know what she was getting herself into. When we reviewed the contract as her children we realised that it was an unfairly contract and therefore we cancelled it in October and returned the phones without being used, but they...

Category : Telecommunications

(0) Replies

Country : South Africa

Cancelled a 'Get More' promotion offer just on a year ago. CELL C just continues to deduct this monthly with my contract fee. I have contacted CELL C TIME & AGAIN, they distance themselves totally from it, giving me a number to call for 'Get More', EVERY TIME. I call to ask why they are continuing to deduct after I've cancelled, they tell me to hold on and after awhile cut off. I WAS TOLD THAT THE 'GET MORE' THING COULD BE CANCELLED AT ANY TIME, I CANCELLED BECAUSE RESTUARANTS WERE NOT...

Category : Promotions

(0) Replies

Country : South Africa

I have registered a claim during December 2017 with SA Homeloans against a HOC policy they have recommended and I agreed to at the time of them granting the bond. The bond was granted registered in 2009 and I moved into the property. Over the years fine cracks have appeared on the boudary wall to the main and one guest room. I assumed it to be surface cracks and did cosmetic touch-ups myself. It started to appear again but after a tremour in Welkom late November or early December 2017, the...

Category : Loans

(0) Replies

Country : South Africa

Unacceptable service at the Hyundai Pinetown branch from senior management. Mark Torrance dealer principle at Pinetown branch refuses to acknowledge my complaint and problem with my BRAND NEW car and delegates the situation to incompetent staff.

Category : Motor Industry

(0) Replies

Country : South Africa

I'm very disappointed with Medipost Pharmacy in Pretoria for bluntly lied on my face about delivery my chronic meds as I specifically told them I was on my last pill on Thursday and I was promised that it will be delivery on Saturday at my home place. Priority and services to customers they don't care how much the health of that person will be affected , it was better off if there was no promise made by them, now I'm sitting with the problem and have not received my medication. I...

Category : Courier

(0) Replies

Country : South Africa

KFC Coastlands Umhlanga drive-tru 14th January 2018 I waited 1 hour for my order. I had two small kids with me who were crying of hunger. The staff seemed very enefficent and confused with all orders as i watched through the drive-tru window. I then drove aside to wait for my order and the cars behind me started to hoot as if i was holding everyone up. I noticed that the inside of the store was very quiet there were no customers. I could not understand the delay in our order....

Category : Fast Food

(0) Replies

Country : South Africa

I was contacted to buy a program to keep an update on the exchange. I was told that I will get a tablet and training to do so. Then it was arranged so an agent come see me. Agents name was Echard. As I am blind I told Echard that I would need assistance with the system and that my fiancé would need to get training as well. My agreement was that I pay a monthly fee of R275. I have an contract to prove the agreement. I also got a 1 month cooling period. This agreement was done on the...

Category : Stock Market

(0) Replies

Country : South Africa

Case no.22050145 Someone has taken an expensive Telkom mobile contract on my name on 8 December 2017. still don't know how it was approved. On the 10 December I reported but ever since nothing has happened. No one in Telkom seems to care. Whenever I call the call center no one wants to go the extra mile and help. Even the supervisors are full of excuse. Got dates and times everytime I called to check if there is any progress.I am very dissappointed with Telkom and how the staff treat the...

Category : Telecommunications

(0) Replies

Country : South Africa

Lodge complain on 18 December 2017 regards no service. Ref. no 29CNZ181217 and after many calls and visit to office at Galaria, still no service.

Category : Telecommunications

(0) Replies

Country : South Africa

Over the last month and a half I have twice e-mailed Nedbank's contact centre and have not yet had a reply. I am at my wits end -- I now reside permanently out of South Africa so cannot come into a branch and wish to change my cellphone number on their records so that I can receive SMSs as I wish to keep my South African account active until much later in the year.

Category : Banking

(0) Replies

Country : South Africa

During 2015 i applied for a loan via the above company. Additional to the loan they would provide a legal service to me. The loan application never happened but i continued to get bills from them. I requested proof that they applied for a loan - failing which i will not pay any accounts. I also were willing to pay providing that i get an attorney on speed dial. When i needed an attorney they simply never returned my calls and emails. I then requested clarity on what am i paying...

Category : Loans

(0) Replies

Country : South Africa

It was on the 12/01/2018. I phoned and placed an order around 12 o'clock. I told them it's for collection since they don't deliver outside the mall. I specifically told the lady I need my order ready for 1 o'clock as I'm taking lunch around that time. When I got to the mall a few minutes after 1 o'clock to get my order, it was not prepared, I had to wait together with the people who never order, who just came to buy their food over the counter. I had to wait for more than 15 minutes. My order...

Category : Fast Food

(0) Replies

Country : South Africa

I will attach the email with all the proof.

Category : General

(0) Replies

Country : South Africa

I did a switch in members and it has gone downhill from there. No explanation when switch was done otherwise we would not have changed. New membership issued and cronic medication is declined

Category : Medical Aid

(0) Replies

Country : South Africa

I made a booking online from Johannesburg to Seattle USA departing July 23 2018. The booking was made on 5 Jan 2018. The transaction was completed, money paid and then booking cancelled by British Airways. I have contacted them on numerous occasions but no one wants to help. The money is still with them. No one even asked to help with re booking.

Category : Air Travel

(0) Replies

Country : South Africa

I bought a TV cabinet on the 9th of December 2017 at Fair Price in Krugersdorp. After phoning several times, and going to the shop a couple of times, i am still waiting for my TV cabinet. I wanted to take the one they have on the floor, but i was told that i am not allowed to take stock out of the shop. I bought the cabinet cash for R 1439 delivery included. Today is the 12th of January 2018 and still i am waiting for my product to be delivered.

Category : Retail

(0) Replies

Country : South Africa

Please Find attached complaint that I submit on behave of my aunt - Magda Lloyd. She don't have access to the internet or e-mails therefore hope you will be able to assist her with her problem. She upgraded her VODACOM Cell phone contract at GAME KOLONADE SHOPPING CENTRE in May 2017. They deduct monthly more or less double the amount of her contract starting from her upgrade in MAY 2017. After numerous calls and mails to VODACOM, nothing is done to correct the problem. According to...

Category : General

(0) Replies

Country : South Africa

I applied for a loan with the loan connector via online around november,and they have never phoned me back or received an sms about the loan, to my suprise on the 9/01/2018, iv reived an email saying m owing them R1399, for some packaging something, iv send them an email about this, and even tried to call them , they stil insist i pay this amount, how can i pay something that i dnt even knw about, what i wanted frm them was a loan. this ppl are scam pls be aware.

Category : Loans

(0) Replies

Country : South Africa

I take a C1 EllisPark Reavaya At Carlton Center Station in Johannesburg. For the last 2 years that I have been using the Rea Vaya bus the C1 Ellispark tapping out system operates sometimes and does not operate at times. When the Tap out system does not Operate we are directed by the Bus driver that at the next station before tapping in again we need to TAP OUT by asking the security guards to TAP us out before we tap in. I have been using this method of TAPPING OUT but TODAY on the 11/1/2018...

Category : Computers

(0) Replies

Country : South Africa

I withdrew money at an atm in RINK STREET on the 14th of December, the card came out but the money did not come of the machine. I called FNB and I was told to go to a nearest branch and fill in a form which I Did on the 13th of December 2017. I am still waiting for a response from, I was it will take 7 days to investigate, it's been over 14days still waiting for a response from FNB. IF They do decide to respond my number is 079571773 and my name is KHANYISA MANI

Category : Banking

(0) Replies

Country : South Africa

I had a Telkom agent call me to offer me a better deal on an adsl line and uncapped internet.I informed them I had one but the acc was on my sons name. They said the number and everything else will remain at a lower subscription.The only thing will change is the acc holders name and bank details. Then no line was installed and I was billed for both. I called numerous times and then an agent called and a supervisor to confirm the cancellation. they asked me to fill a form and send through. On...

Category : Telecommunications

(0) Replies

Country : South Africa

I CALLED IN THIS MORNING TO SPEAK TO ONE OF THEIR EMPLOYEE ONE OF THE LADY BY THE NAME OF RENKIE(PEP PLAIN STREET RUSTENBURG 014 592 1623) ANSWERED THE PHONE SHE HAS NO TELEPHONE ETHICS,SHE JUST TOLD ME THEY BUZY EVEN BEFORE SHE LISTIN TO WHAT I WAS LOOKING FOR,SHE IS NOT AN ASSET TO YOUR SHOP IF SHE GIVE THIS BAD SERVICE TO THE CUSTOMER WHY YOU STILL KEPT HER.I NEED AN APOLOGY FROM THIS LADY,

Category : Retail

(0) Replies

Country : South Africa

In Aug 2017 I signed up for the R199 per month 10GB day and 10GB night owl wifi special running for Womens day. All went well until they deducted R349.93 in Oct 2017, R325.89 on 5 Dec 2017 and R410.62 on 5 Jan 2017. Each time I receive an invoice it is for a different amount. Latest invoice says R410.62 for Feb 2018 and R524.89 for Dec 2017. I have emailed, been into Telkom Eastgate, called Telkom but the equerry remains unresolved. ANd the invoice just keeps on increasing. My contract...

Category : Telecommunications

(0) Replies

Country : South Africa

I received a call from a call centre agent from Standard Bank in the first week of Jan 2018 advising that my sons Notice deposit account needs to be FICA'd. I informed her he is only 8 years old. My monthly debit order to his account was returned unpaid on 7 Jan 2018. I went into Standard Bank Eastgate on Monday 8 Jan 2018 and was advised that my sons account had been closed on 7 Dec 2017 and the funds transferred to Unclaimed Funds. How do you just close an active account and transfer the...

Category : Banking

(0) Replies

Country : South Africa

This is my second degree I am doing through UNISA. I have gone to the Ombudsman and still zero joy. I used to be a Golden Key member whilst studying at the University of the Freestate. .. now apparently I cant manage 40% in a exam... I wrote six examination last year 2017, ever since the exams have been released I have been emailing and phoning UNISA everyday but absolutely no response, no comprehension of what I am saying to them. It is like they do not understand English. I finally got a...

Category : Universities

(0) Replies

Country : South Africa

In January 2017 I took a contract with Telkom and I was advised to also include the phone insurance which was R165.00 per month. During the 29th of October 2017, I lost the phone, the following day I reported the matter telephonically, then advised me to get the legal documents and call the insurance on the number: 086 100 5674, When I called the first time they kept on hanging up my calls then I called Telkom customer care and they gave me the email to submit the documents and the following...

Category : Telecommunications

(0) Replies

Country : South Africa

I made a booking in this hotel. On arrival I checked in and got the keys and got escorted to my room. Had concerns with hotel Hygiene and worse when I got to the room it was two separated beds and yet I was with my partner. Lights were not working until one of the staff members switched the lights for us. Room had no telephones which was a safety risk for me. With all the concerns that I had, I decided that we get an alternative hotel which was going to meet our basic requirements for a...

Category : Hospitality

(0) Replies

Country : South Africa

I, Ivan Naidoo owner of No 5 Flatcrown Ave Heuweloord Centurion, my Bond is with SA HOMELOANS and my INSURANCE Recently my boundry wall collapsed due to thunder storm and high wind, I logged a claim with MY SERVICE PROVIDER-CL no 4274838 , the accessors came out and gave a report back to SA homeloans saying the wall was not built to specifications, I informed them that I have purchase the property as is after the bank came and evaluate the property. now they do not want to process the claim,...

Category : Building

(0) Replies

Country : South Africa

Hi my mother was admitted at Netcare rehabilitation center were she was admitted due to stroke and she was deaf by birth as i feel her rights were beeing humilated were as she was not treated unfairly were we being treated badly she was not attended to be given services she was surppose to be given in terms of physiotherapy side she was side lined it was so painful and stressfull were i had hopes that she was going to be given the best were my mother had stroke whiles she was in another...

Category : Hospitality

(0) Replies

Country : South Africa

On 08/01/2018 We have been scammed by Peugeot Isando amount of R5,403.60 and they did not do the job they billed us for. This was the story, we started by going to the office and make enquiry that the car cranks nice but cant start, we tried to replace recommended sensors as recommended by local mechanics still car cant start, please advise us what can we do? The sales Man Dan said, the better person to speak to is William go there to his office and have a chat with him. We spoken to...

Category : Scams

(0) Replies

Country : South Africa

I requested that my cellphone account be cancelled with effect from 01.01.2017 and am still struggling to get my refund. Their "back office" will take another 7 working days before refund can be paid out. Hear the same story in December 2017.

Category : Telecommunications

(0) Replies

Country : South Africa

I took insurance when I bought my IPhone 6s .I was told my insurance covered me for 15K TO CHOOSE ON ANY PHONE I WANT WITHIN 15K.I lost my phone now Mtn insurance want to give me the iPhone 6s which is way lower than I paid for

Category : Insurance

(0) Replies

Country : South Africa

helo Peter i once applied fo a phone when a lady from cellC called me and i order the phone but when they delivered the phone it was not the same phone i ordered and i returned within 7days but i keep getting smses that i owe cell C and amount keeps going on. what do you advise i do?

Category : Courier

(2) Replies

Country : South Africa

helo and how a u? on the 22nd of july 2017 i joined a company called iMarkets Live and after 3days i was denied access in my account. i had joint with the amount of R2617.89 and i contacted support from iMarkets Live n i was told the reason why i cant access into my account is that they didnt get the money but wen i went to the bank they said the money went through i then asked them to reverse and contacted the company that i will be reversing it if i cant access my account and my bank made...

Category : Credit Cards

(0) Replies

Country : South Africa

I would like to register a complaint with regards to the disservice I received from Nandos Jean Avenue in Centurion-Pretoria. The case is as follows. I bought a meal that costed R105 using my bank card. I paid with my card and the money reported on my phone. The staff asked that I swipe the second time as they could not close the transaction on their side, which I did and another R105 was deducted in my account. The staff still could not close the transaction and I ended up paying...

Category : Fast Food

(0) Replies

Country : South Africa

I went to Nedbank to apply for a personal loan. My issue at this point is that I just change the employer and I don't have a payslip for my new employer but the letter of appointment with my annual salary. As a platinum cardholder for nedbank you will assume they will try to assist you with the loan. Because I don't have a payslip they cannot assist me with my problem but you can still keep a platinum card of which they use your salary to qualify you. I managed to get a dummy payslip from my...

Category : Banking

(0) Replies

Country : South Africa

My Telkom landline and internet has now been down since 11 December 2017. Call centre from Telkom is feeding us with a lot of bullshit. My reference number is 127CTK121217 Please assist with this issue, I am sick and tired of Telkom! Thank you Leon

Category : Internet Services

(0) Replies

Country : South Africa

I LODGED A COMPLAINT WITH TELKOM ON 14/12/2017 THAT MY LANDLINE WAS VERY NOISY AND MY INTERNET WENT DEAD. DESPITE AT LEAST SEVEN CALLS TO THE CALL CENTRE, I KEPT BEING TOLD THAT THE PROBLEM IS AWAITING A TECHNICIAN TO BE ALLOCATED. THEY CANNOT TELL WHEN AND WHO IS INVOLVED AND HOW I CAN ESCALATE THE PROBLEM. APPARENTLY THE PROBLEM IS WITH OPENSURE WHO HAVE BEEN GIVEN THE CONTRACT TO REPAIR FAULTS. I AM A DOCTOR WORKING INTHE STATE SECTOR AND NEED BOTH THESE FACILITIES TO BE OPERATIVE.

Category : Telecommunications

(0) Replies

Country : South Africa

My household insurance is with SBIB, To get to speak to someone takes them over one hour to answer the phone. it has been 3 occasions and all 3 times they take more than an hour to answer. this is cost per call, is around R100 + for time holding on. as I type I am still holding on now currently for 1 hour 18mins. what are the CEOs doing about this. very disappointed. my services has not yet been taken care off and I am trying to get information to help sort out my house. the nos are...

Category : Insurance

(0) Replies

Country : South Africa

I havent have a month with a car and it starting to give m a problem with a gearbox where it wont last evn a month and I've complaint many times but action has bin taken..so am reguesting 2 cancell the deal or change the car because I can't pay for a car for 6 year without driving it....so am reguesting please to give m another car or cancel the deal please

Category : Motor Industry

(0) Replies

Country : South Africa

I cancelled the Policy before inception on 11 December 2017. On 25 December 2017 my bank account was debited. I contacted DiscoveryInsure on 28 December 2017 and was promised that the refund will be processed in 3days. To date I still have not received the money in my account. When I contacted them I was not given any reason as to why that has not been done. I have sent emails to the Sales Consultant and left messages for Dayne Vergie, but I still have to receive his response.

Category : Insurance

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

On the 06 November 2017 I went to telkom cradlestone mall to buy a WIFI router on the plan of R99 15GB p/m.i was assisted by a sales lady by the name of Martha.i explain to her that I have a contract of 500 mb every month with telkom but I'll like to cancel it and start a new one of R99 15GB p/m.she had no problem she proceeded with my details and gave me the router.then during the same month of Nov my WiFI stopped woking.i then phoned telkom service centre to ask what could be the problem....

Category : General

(0) Replies

Country : South Africa

These people I ordered goods from them and I paid a down deposit of R50,000. Up to now, they have not delivered these goods whenever I call them they say the boss is on leave. Please avoid using this company

Category : Computers

(0) Replies

Country : South Africa