Our finance lady has just been treated with abusive rude behaviour. The teller made a mistake with a transaction on Friday but Our Bookkeeper was treated as a thief. This is unacceptable treatment of your clients and we certainly will think twice before shopping there again. we spend a lot of money at this store The lady name is Florence Mdiniso. We require a full apology. All Nations 0217857201

Category : General

(0) Replies

Country : South Africa

Went to Matlosana Mall for breakfast and was left disgusted at the sheer disregard of customers. I was ushered in by a lady and she left without even asking if we wanted juice or water. Sat for over 10 minutes until I asked another waiter to assist, only for her to tell me she just came in can't help. At long last someone came after a few minutes only for our order to take longer than it expected. I'm a frequent Wimpy customer but since I came to the Northwest I've been left disappointed with...

Category : Fast Food

(0) Replies

Country : South Africa

Firstly they overbooked the service and some passengers were just left behind. The driver is constantly yawning and trying every move in the book to stay awake... From opening his window now and again to fidgeting with anything he can... At one point he drifted into the next lane whilst trying to adjust the aircon... this forced the vehicle next to us into the oncomming lane... The man is clearly not fit to drive on a public road... never mind convey passengers....

Category : Travel & Tourism

(0) Replies

Country : South Africa

I am Michael Mkwedi with ID no. 7601075267086. I have been a client with totalsports until early this year when I decided to close the totalsports account. On Friday 2019/07/26 at about 11h00, I visited the totalsports store at canal walk mall, century city. I then went to the fitting room to try on a pair of shorts and a tight. There was no one at the fitting room to assist me. Subsequent to that I took the items back to where I got them and left the store. As I went past the security...

Category : Retail

(0) Replies

Country : South Africa

I am Michael Mkwedi with ID no. 7601075267086. I have been a client with totalsports until early this year when I decided to close the totalsports account. On Friday 2019/07/26 at about 11h00, I visited the totalsports store at canal walk mall, century city. I then went to the fitting room to try on a pair of shorts and a tight. There was no one at the fitting room to assist me. Subsequent to that I took the items back to where I got them and left the store. As I went past the security...

Category : Retail

(0) Replies

Country : South Africa

I am very disappointed due to their service I got from mobile Plus ,I only agreed to take only Huawei Y5 Lite on MY MTNCHOICE Flexi R55 @ R99 x 24 (2019665 CT 00264) I dnt understand who added some of the things that I did not authorise such as (Phone Protect Plus TechTrace TCH PhoneBox SOS Squad) and My Debt with WiFi and Life )I told the to cancel the rest of which they did that yesterday, today they debited me 139+ 99 for the things that was cancelled ,that I did not even authorised ,I...

Category : Telecommunications

(0) Replies

Country : South Africa

Good day Complaint regarding lack of management skills of Sule Human, Bryanston club manager. My daughter, Maxine Gorbunova, use to work at Bryanston VA as a personal trainer for almost 2 years. She was not able to pay full amount for rent for December 2018 & January 2019, she informed Sule Human regarding the matter and asked if it is a problem? To which she was told to contact financial department and arrange for repayments, which was done on advise of Sule Human. In January 2019, while...

Category : General

(0) Replies

Country : South Africa

I have been with Standard bank for about 35 years. My banking fee includes a so-called personal banker. I wrote to her re a problem with an investment which I made with Standard Bank and she has not bothered to even acknowledge my email let alone address the complaint. Called the call centre to get her telephone no and was told that one cannot contact your PERSONAL BANKER by telephone - only by email - which I had UNSUCCESSFULLY TRIED! This is the umpteenth case of BAD SERVICE from SB. I'm...

Category : Banking

(0) Replies

Country : South Africa

I decided to upgrade my line to the new Telkom lite. Placed the order on 6th July and was told by the sales division it would be installed within a week. On follow up about a week later I called in to follow up and was told the order was only just being processed and would be escalated. Called in last week again they then gave me an order no and said a technician would call for the installation. NO CALL. Called this morning to be told that it is working on their side and had been installed...

Category : Internet Services

(0) Replies

Country : South Africa

Kindly note that my Nissan X-trail broke about 3 weeks ago on Friday the 5th of July 2019. Thabo from Car Service City in Hatfield advises us that it was the fuel pump and exchanged same. He phoned me the afternoon advising me that the car have been fixed and we may come and collect same. I then requested him to service the car and will get the on Saturday. Saturday round about 12h00 I phoned him to hear if car was done. He advised me that it was done and they just need to test drive...

Category : General

(0) Replies

Country : South Africa

This insurance company seems to have the worst claims service ever. A power surge claim logged Monday 15/7/2019 for 3 items, finally received a call from a claims consultant 2 days later 17/07/2019. An entire week has gone by and the next call received is on Tuesday 23/7/2019 from a service provider named Mastercare during working hours advising they only need to collect 1 item and asking if I am at home, I state no only available on the weekend. So what happened to the other 2 items? The...

Category : Insurance

(2) Replies

Country : South Africa

I have been trying to close my Absa credit card account since 30/4/2019, on a weekly basis both online and via email, as I'm retiring at the end of July 2019. I have only had two unsatisfactory responses to all my emails. Not even the CEO has had the courtesy to respond. To my utter dismay I was contacted last Friday only to be advised that the account will be handed over for collection. The outstanding amount has subsequently been paid as it's a catch-22 situation. I'm awaiting a nil...

Category : Credit Cards

(0) Replies

Country : South Africa

On the 16 July 2019, I was involved in an accident.The matter was properly reported and the next day, 17 July 2019 I contacted MiWay to register my claim. With utmost shock I had to take note that the access I have to pay increased from R 3 800. 00 to R 5 640. 00. MiWay referred me to an annual review letter date 14 June 2019, which was sent to me via email. This letter also confirmed the change by the insurance from Comprehensive value to Retail value. Having been loyal to the company...

Category : Insurance

(0) Replies

Country : South Africa

I contracted this company to manufacture and install a tent for me, even though the most expensive quote. I dealt with Gustav, the owner. Firstly they only started the installation 3 days after the agreed date, which caused a lot of inconvenience. Every other date arranged to complete the job was missed, with many promises broken. The end result is a very poor installation, and a tent that leaks badly and creates pools of water on the roof when it rains. He promised again to rectify the...

Category : Building

(0) Replies

Country : South Africa

good day my name is mpho Eunice tena cell phone numbers 0717681628.februarythis year I was called by multichoice consultant offering me an explora and I was interested so I decided to take it for the payment of 49 rand with 285 payments of channels and 89 rand pvr functions.thats where it all started,i was charged 89 rand for explora for which I called them to fix the mistake and refund me but it never happened.mid month of march I cancelled the pvr fuctions and I spoke to njabulo who...

Category : Amusement Parks

(3) Replies

Country : South Africa

Paid over 90% (over 100 000) of the contract amount when less than a quarter of the job was done. He refused to work further after I would not pay balance as so much work was not complete. Workmanship on the work that was done was so poor it had to be redone after he left the site. Too expensive to pursue in court so he was able to take my money and run. Sometimes justice is not served by the legal system.

Category : Building

(0) Replies

Country : South Africa

They phone you asking how you would like to get R5 000 worth of shares for Free but when they pitch up it`s a completely different story ! A bunch of crooks with fine print you can`t even read. Beware of Quantico Direct ! A share platform company.

Category : Stock Market

(0) Replies

Country : South Africa

This is probably the 10th complaint I'm writing to Telkom.I have spoken to the following people Kgomotso Manamela (and she had loads of stinking attitude)her team leader Levictus Makena who keeps saying "unfortunately there is nothing I can do on my side and keeps putting me on hold for over 30min. Sinehlanhla Dlamini sent me an email confirming that my contract has been terminated and there is a credit of R1000 which only R800 was refunded I let it go thinking is Telkom being Telkom as...

Category : Telecommunications

(0) Replies

Country : South Africa

I was really disappointed at the poor service or lack of service at Ocean Basket Emperors Palace on the 14th of July 2019. Over and above this I sent a mail to info at ocean basket highlighting my concerns with Pictures of the poor hygiene conditions and I am yet to get a responses. Clearly they not concerned about their customers. In brief below was our experience: We decided to have a meal at the Ocean Basket in Emperors Palace on the 14th of July. When we sat down and placed our...

Category : Restaurants

(0) Replies

Country : South Africa

on May I went to payoff my game account and block it, they said no I need to call in to block it, June I owed them in which paid them in full on the 25th and on the 26th I called them to block or close the account they agreed, to my surprise I get a statement that said I owe them again when I call they say I have to pay that THEN CLOSE IT BUT ISNT THAT UNFAIR,I FEEL IAM IN A LOOP THAT NEVER ENDS AND ITS TIRING..

Category : Retail

(0) Replies

Country : South Africa

bought a Morphy Richard Convection in August 2017 from Makro In Crown Mines and hardly used it as I live alone, mostly used when my children from Cape Town visit which would be maybe once every 4 or 5 months. December 2019 the pot didn't go on I took it to the service department at Makro Crown and was told the service department is closed till January 15th 2019. so I left with the pot. I came back to Johannesburg around 22nd of January and took the pot in, was told approximately 6 weeks, I...

Category : Retail

(0) Replies

Country : South Africa

I was contacted by Telkom and asked whether I wanted to upgrade my service. I agreed as my line speed was very slow. Upgrade was done but then I all of a sudden had no e-mail access. I made several calls and was shunted between their sales and technical departments just to be told after day 5 of endless phone calls to them that my e-mail was disconnected with the upgrade and they cannot restore it as Telkom no longer accepts an e-mail address with a "dot" in it. Had they told me this I would...

Category : Telecommunications

(0) Replies

Country : South Africa

Beware of Mr Willie Ellis of Vodacom digital. Willie Ellis was present at a braai last week , when my wife went into the house to get drinks , Willie Ellis was in our daughters room alone with her . My wife noticed that he was trying to hide something , when she looked closer it turned out he had removed our 8 year old daughters panties and was sniffing them. As expected we threw him out and tried to lay a charge but they said there is no evidence , with which to arrest him

Category : Sexual Abuse

(0) Replies

Country : South Africa

Received the Telkom statement on the 15th July payment was due the 13th July, I will have to pay the interest and only when I RECEIVE MY JULY STATEMENT WHICH WILL INCLUDE THE INTEREST, ONLY THEN WILL I BE ABLE TO LOG A DISPUTE, and in all probability will lose the case. Useless S.O.E....…………….:-)

Category : Government

(0) Replies

Country : South Africa

There was a power cut at Cresta mall and we were inside Ackerman Cresta store buying clothes. Because there was no power they didn't remove the big tag on my son's jacket and we only saw it days later when he was putting it on and by that time we had lost the slip. When I went back to get it removed a store manager who said his name is mokgeli blatantly told me they can't help me and I can call head office but he will not be helping us. Sadly this was a fault on their side because they should...

Category : Retail

(0) Replies

Country : South Africa

For over 1 month we have a service of .15MPS whereas we are paying TELKOM for a 40MPS service with a cap of 200GB. Recieved a call from TELKOM, wherein they apologise, we get the same account to pay, emails every day saying we have used 0GB for the month. When phoning TELKOM for help, the lines are continuously reset, cutting the call. takes about 15minutes to geth through to explain and get cut off. We will be seeking other alternatives, service is really getting worse than ever...

Category : Telecommunications

(0) Replies

Country : South Africa

i am very unhappy with the service i received, i placed my order the 3rd of July 2019 its the 12th of July, i have not received it, theY said i will have my order by yesterday. That is why i placed the order because i need it this weekend. i placed a order of R6000. i need my order by 17:00 today. if i dont get it i will like all of my money back in my account by tomorrow morning. if not im taking this further. this is unacceptable. I AM NOT HAPPY WITH THIS.

Category : General

(0) Replies

Country : South Africa

wow what a bad service i received me and my partner, we went to rage to purchase some shoes for the kid using the account only to find out that the account was invalid reason being she's a former employee(7months ago that is)and we being told that they cant assist us for no reason.what frustrates me more than anything is that the account was active just few weeks ago and even so i believe they should have communicated somehow that the account will be closed (given a valid reason)the agent...

Category : Consultant

(0) Replies

Country : South Africa

On the 6th of May 2019 I was involved in an accident whereby a truck carrying gas cylinders bumped my car at the back. Fortunately, there was a police car behind us. they took a statement and everything was done. during the time of the accident my colleague drove to the scene to take photos of the vehicle. my car`s lights were not broken only the bottom part of the car was affected. As I bought my car December 2018, my insurance charged me R9000.00 for access, which I requested them to claim...

Category : Insurance

(1) Replies

Country : South Africa

On the 25th of June 2019,my mother bought a 152cm Restonic Snooze Base set which was on sale promotion paper, which was valid from the 25th June 2019 till the 7th June 2019. When my mother and I arrive at the shop, we were informed that they havent received the bads as yet, and they checked in their computer, they found that they will be receiving two but they were not sure when they will be receiving them. We then paid the amount of R3349 for the bad and delivery. They then promised that...

Category : Home Improvement

(0) Replies

Country : South Africa

I registered as a full time student at DCS Computer College at Springs. After I started with my first book I got a job offer. I'm staying at a friend and it was great. I did went to my College and told them that I won't be able to attend classes as I started working but I can study at home and can come in and right my exams. I did not stop paying my monthly instalments. Full course was R24600.00. (PAID IN FULL) Suddenly she send me a message that they gonna hand me over as I have to re-enrol...

Category : Colleges

(0) Replies

Country : South Africa

I am a customer of MRP Mobile, since 2016. The marketing consultant from the MRP Mobile called me to with an offer of a contract phone, Prestigio Multipad Wize 3137 3G. The contract was for 24-month at R119 per month. After consideration, I decided to otherwise, an my communication with the MRP Mobile was to exchange the tablet for a phone. The initial marketing consultant said that they are giving a cool off period of around eight (8) days, but they refused to exchange the device as they say...

Category : Electronics

(0) Replies

Country : South Africa

Im writing this because I'm highly upset that I got this service, what was said to me when brougth myself a phone from this store, on the 5 of July 2019 got the phone the very first day I let the battery run down and charge it till its full, it manage to get to 100 in 6 hours of charging????? that's not normal, I left it thinking its not a problem now the touch starts freezings on me and the battery discharges without me using it its only kept me 2 hours after being fully charged took the...

Category : Retail

(0) Replies

Country : South Africa

the scammer are clever so maybe the divert my number to another phone to accept the message . I don't how the scammed my account.so I need my money is not my fault.

Category : Banking

(0) Replies

Country : South Africa

On the 31june I was scammed internate banking , the do send email for R2500 and buy airtime for R1500.i reported the matter at Tshwane branch immediately and the open a case number 2019Q0348.Nedbank took their own time on 27june I go back to bank Tshwane branch they told me they investgated the case and the found out I accepted the message from my phone.I told them I never accepted any message from my phone. They are forcing me. So the total amount is R4500 so they paid me R1600 and the rest...

Category : Banking

(0) Replies

Country : South Africa

I booked apm bus on the 20th June 2019 to Kokstad from Park Station Johannesburg, the bus was supposed to depart at 19:15 but that was not the case we left around 12:00 midnight, the staff didn't give a damm about us we were freezing outside park station, they made us cue outside from 19:00 as they said the bus is on its way until 23:00 when a small bus came which left other passengers out, then we had to wait for the bigger bus the one that came around 12:00 midnight

Category : Travel & Tourism

(0) Replies

Country : South Africa

On the 2019/05/02 I send in my Makita angle grinder to builders warehouse in lambton requesting them to send it to their Makita repair centre in city deep on my behalf as this unit was prevoiously repaired by Makita city deep due to factory fault. 1st of all on the first repair it did not want to switch on and now when i took it in for the second time the locking mechanism did not want to release. On the 2019/07/04 i went to builders to follow up if my unit has been repaired. on arrival i was...

Category : General

(0) Replies

Country : South Africa

I called a plumber to unclog my hand basin drain - it appears that the culprit might have been the continuous use of Dove soap. I emailed Unilever with the details and got an immediate response asking for my contact number, I did this but never heard from them. A few weeks later I resent the email & was told that the file was closed as I never provided my phone no & would need to do it right away to tend to the problem. I did this along with proof of having provided the number the first...

Category : General

(0) Replies

Country : South Africa

I hv bin here since 8:30 n they busy rooming around n bringing a child who is sick is very frustrating cos the childs gets reckless n irritated so I truly dnt understand y we hv this happening in our own community this is wrong n very disrespectful cos we also hv things to attend than to b here the whole day when they get paid fully on month end for doing nothing this is really bad 👎

Category : Medical

(0) Replies

Country : South Africa

Contract fraudulently signed Vishaan made me sign initiating he was appointed by the Government to assist SMMEs I asked him to come make a proper presentation and drafting of wedsite creation he never shoed up now he is sending urgent payment letters through lawyers for product that never existed I need to know whats the payment for I will send you the documents in due course He never send me anything a password , code and why wait until now to send an invoice

Category : Hospitality

(0) Replies

Country : South Africa

i purchased 2 DSTV decodes at Makro Cape gate on the 13th June 2019 and contacted Colorado Satelite services to arrange for installation, within 30 minutes my husband received a SMS notifying us installation could be done that exact day. Bradley and Tohir was the two installers that came out while drilling the the hole for the cable to run threw the wall started cracking as i am not sure if the correct drill was used. the primary decoder was playing and i was told at that point i would...

Category : Satellite Services

(0) Replies

Country : South Africa

I paid Bike freight to transport my bike from Boksburg to Cape Town. Peter Baker the owner of the company transported my bike. I paid for a wrap and a wash. first of all this was not done, secondly the bike was damaged. Peter claim he picked the bike up that way, which is not true and I have two eye witnesses that can state the bike was in 100% condition. Please don't use Bike freight ever to transport your bikes as what you pay for , you don't get. Bad service from Peter Baker.

Category : Courier

(0) Replies

Country : South Africa

I bought a restonic magnilia bed queen size bed from bradlow CBD after 3 Month the bed was sagging when logging a complain to the store wa a big bid problem the sale consultant was rude and the manager it was very hard for me to get a mattress reason i don't know the bed has warranty and guaranty and i still qualify to exchange i almost had a fight with both manager and sales consultant till they decide to give me the mattress that was displaying on the shop till now i'm not happy they keep...

Category : Retail

(0) Replies

Country : South Africa

I bought a car at Auto Pedigree Springs Branch in 2016 January , I received everything except the spare key. I contacted branch manager regarding this he kept saying he will call back 2016 went by. I sent the email to their customer care , got a response that I will get a call back. 2017 went by. 2018 went by. May 2019 I received a call from a guy named Paul telling me my key is there and he will deliver it to me. gave him my work and home address , no delivery was done the whole of may. June...

Category : Motor Industry

(0) Replies

Country : South Africa

I joined this company called Amazing voucher on 19/06/2019 and the vouchers they send me were invalid I could not use it as the people at those places told me that they have no connection with Amazing voucher. I called them today to cancel and i spoke to Sivu at 11:26 and she promised that she will send through my request

Category : TimeShare

(0) Replies

Country : South Africa

I hereby complaining about the PI Dispensary Personnel that was on duty on the 2 July 2019 Morning Shift she was not wearing her name tag so We could not see her name. My Mother arrive there at 5 am to collect her Warfarin and she turn her back home. Its not happening for the first time. The lady is rude to elders and she can not be in the front if she is rude like this may and with critical issues of our parents life. Thanking in advance

Category : Government

(0) Replies

Country : South Africa

Dear Peter I've been in a taxi accident on the 12 June 2019 , hurt my shoulder and legs. Thank God nothing was broken. I have a stiff should since the day of my accident, after 2 days I've went to my GP with x-rays as my shoulder was in extreme pain GP gave me injection for the pain. After 3 days I went back with still pain and couldn't lift or move my arm and the GP refer me to Chiropractic. The chiro refer me for a MRI scan for test and the medical aid decline told them that is not...

Category : Scams

(0) Replies

Country : South Africa

I have movedout of their apartment on the 29th May and my lease says i will get my deposit refund in 7 days, its been a month and am getting runaround abot my money. The staff working there they are so unprofessional and no one is giving me a clear answer on when i will receive my deposit. i will never refer anyone to tis stupit people who dodnt know what they are doing.

Category : Property

(0) Replies

Country : South Africa

Appalling service received from Standard bank. Reported geyser on the 3rd june, no one came until I phoned the after 4 day. I had to follow up with them waisting cellphone bill. They came and instal geyser but ceilling was damaged and contractor repored that from 8 of june. No one came. I keep on phoning them waisting cellphone bill. No one takes you serious there and they refuse when you want to talk to somebody in charge. Eventually last week when I threatened then with reporting them to...

Category : Insurance

(0) Replies

Country : South Africa

One cannot through to Levingers Head Office. The calls go direct to a voice mail. The area manager Zenobia Harris is absolutely useless. Sandals were handed in at the Glenanda Branch more than 3 months ago for minor repairs. They were further damaged in the process. Now three months later we have not had the decency of a response to various emails. I hold Levingers responsible for damages, and if they cannot fix the sandal they must refund the cost of the sandal (R140.00) Their mission...

Category : General

(0) Replies

Country : South Africa