They charged me an excess of R28000 and never told me about all these excess charges when I signed with them, It wasn't even in the contract they gave me. They slapped me with all these hidden terms and conditions which they never dislosed from the beginning when it was time for them to fix my car. I even signed for and excess waiver. They only told me about waiting periods when it was time for them to pay. They will gladly take your money but will never be there when you need them. You need...

Category : Insurance

(0) Replies

Country : South Africa

Good day sir Can you attend to the case that was submitted on 15 April 2019 regarding Cape town City council please My email responce is [email protected]

Category : Government

(0) Replies

Country : South Africa

I was at pep 989 lebowakgomo which I waited more than an hour to get my parcel from the parcel counter

Category : General

(0) Replies

Country : South Africa

I purchased a car from one of the worst companies Imperial select Menlyn, I did not know of their bad service, I then took a service plan with Liquid capital(Stupid company as well) and I then realized I need another car then asked them to transfer my plan to the recent car which according to them they never did although I paid them in full, My car is stuck at the service centre and Liquid stupid capital cannot refund nor assist me, PLEASE STAY AWAY FROM THIS LIQUID CAPITAL COMPANY, I am...

Category : Motor Industry

(0) Replies

Country : South Africa

Poor Customer Service by Finrite A review of Finrite Administrators by Phiwokuhle H on 2 May 2019 Good Day, My name is Phiwokuhle Phil Hewu my ID number is ********** 257089, contact number is ********** , i had a credit account with The Foschini Group (TFG) where i also took out a cellphone insurance. On the 10 April 2019 I visited my nearest branch under the TFG group which is Sportscene Midderstad Mall in Bellville to settle and close my account a gentleman by the name of Rodrick in the...

Category : Retail

(0) Replies

Country : South Africa

I called cell c to report phone saying disabled.I was advised to take it to Istore(1 April 2019).I did book it at Mall Of Africa and it was not repaired and the consultant asked if I have insurance as its on recovery mode.Took it to Menlyn and I was told I had to fill the forms.I did and submitted all on 16 April 2019.On 18 April 2019 my phone was rebooted as I was told that am out of all the groups.Today I called to check the status quo regarding that am told that it went at management for...

Category : IT

(0) Replies

Country : South Africa

While we always appreciate the support of the community, we cannot condone that our name be used for fraudulent purposes. A collection box for toiletries has been placed at your till points since October 2018. This was done by arrangement with the Store Manager. A sign stating that the goods collected (donated by Clicks customers) is for Hope House Children’s Home is prominently displayed on the box. On numerous occasions I have visited the store in person, and have spoken to the...

Category : Retail

(0) Replies

Country : South Africa

hi, I have 2 issues regarding vodacom SA service suppor. 1. it seems that Vodacom renoved me from their e-mail server as i cannot send or receive e-mails. i did go through all settings with microsoft and I was requested to contact vodacom. his complaint was escalated by vodacom as the 082135 support eam cannot assis me and it was refrred toheir backoofice. refrence 1-34 329994437962 was sent via SmS to my phone. 2.the same suppor eam requested me if i configured he poring of my old...

Category : Telecommunications

(0) Replies

Country : South Africa

good day my name is mandisi mankune i joined old mutual with the perpose of investing. when the opened the investment account for me the guy who was assist by mangaliso when i joined. he gave this investment and another saying that if i pass away my wife will recieve the money i joined. when i went to the old mutual in mitchell's plain i was told that it was the funeral cover. so cancelled itand i was left with an investment. which i decided to close it. close it by khayelitsha branch this...

Category : Insurance

(0) Replies

Country : South Africa

makro spingfield they refuse to take back their useless steamer (it takes 5 min to iron 1 garment) and give me a conventional iron or a full refund. im very disappointed with their service. Ref 2571185

Category : Retail

(0) Replies

Country : South Africa

I HAVE BEEN IN THE RECEIVING END OF TERRIBLE SERVICE FROM ABSA INNOVATION GROUP REGARDING MY EXTENDED WARRANTY CLAIM WHERE THE DEALER COMMUNICATED WITH ABSA INNOVATION GROUP AND SEND THEM ALL DOCUMENTATIONS THEY REQUIRE LAST WEEK...NOTHING HAS HAPPENDED AS YET AND WHEN I CALLED THEM THEY NOW TOLD ME THAT I MUST WAIT UNTIL NEXT WEEK MONDAY TO GET THE FEEDBACK REGARDING THEIR CLAIM ASSESSMENT. I WAS FURTHER TOLD THAT THEY (ABSA INNOVATION GROUP) WAITING FOR THEIR SYSTEM TO GIVE THEM THE NAME...

Category : Insurance

(0) Replies

Country : South Africa

I HAVE BEEN RECEIVING A TOTALLY BAD SEVICES FROM ABSA INNOVATION GROUP REGARDING MY EXTENDED WARRANTY CLAIM WHERE THE DEALER SEND THEM THE QUOTE LAST WEEK. FIRSTLY, ABSA INNOVATION GROUP TOLD THE DEALER THAT THE MILIAGE ARE NOT CORRECT EVEN THOUGH THE DEALER GAVE THEM FULL SERVICE HISTORY.YESTERDAY I PHONED ABSA INNOVATION GROUP ABOUT THIS ISSUE WHERE I WAS TOLD EVERYTHING IS ALREADY BUT TODAY I AM BEING TOLD THAT I NEED TO WAIT FOR 5 WORKING DAYS FOR THEM TO ASSESS MY CLAIM AND ALSO SEND AN...

Category : Insurance

(0) Replies

Country : South Africa

I have to inform you that I am extremely disappointed in the lack of sea-freight worthy “crating” executed by Freight Factory during the handling of my Harley Davidson to the USA. The fact that there were no desiccate present in the container as to mitigate damage from the sea moisture in the container is yet another proof of Freight Factory cutting corners to save a buck. In addition, the fact that they initially quoted me a total cost for delivery to Saint Louis, and only once the...

Category : Motor Industry

(0) Replies

Country : South Africa

On Sunday 28 April 2019. I was overbilled for a trip with Bolt Taxify. Even the driver confirmed when I phoned him that the charge should have been R33 but I was charged R102. I have send numerous emails as well as correspondence via the app and to date Bolt has not bothered to respond. This is not the first time that they have done this to someone. I have seen similar complaints. I want my money back now! This is utterly disgusting service from Bokt taxify.

Category : General

(0) Replies

Country : South Africa

On 9/4/19 I lodged a claim at ABSA Insurance company for my swimming pool's pool pump that packed up. It does not have any pressure of suction. To eliminate a few errors, we disconnected the pump and had it tested. We got told that the pump is "finished" by 2 different individuals who tested it. The assesor came to my house on 12/4/19. I heared nothing from ABSA until I phoned on 24/4/19 to ask what is happening with my claim. I got told that someone will phone me withing a day or 2. I then...

Category : Insurance

(0) Replies

Country : South Africa

On the 28 of April 2019 i went to Ackermans Vosloorus Chris Hani Mall. I got the worst service ever from the cashiers Busi and Nomsa. I went in store to activate an account which i opened on line i received an SMS to go in store to activate the account, SMS stated that i should go in store with my ID, i did just that however when i walked to the cashier by the name of Busi i greeted her and she greeted back after a while with an attitude i then gave her my ID and advised her i would like to...

Category : Retail

(0) Replies

Country : South Africa

Peche installed waterproofing on my leaking balcony and charged me R16 294,35 in August 2018. I bought tiles for R6 000, which they laid after installing the waterproofing. On 18 March 2019, just six months later, the balcony started leaking again. The tiles Peche laid are falling off, the tile grouting is coming out and my walls have water damage and are stained. I spent R22 296 to have the waterproofing done, which is a fairly simple job, that they messed up. Now, They refuse to correct the...

Category : Home Improvement

(0) Replies

Country : South Africa

The sales team at Temba City (PEP CELL)are so cold and rude to customers .The Manager is worse she gossips with cashiers, laughing at customers and acting like they run their personal business. I observed them on several occasions the way they judge people and laugh at them.that look they give each other when someone walks in and the bursting laughter . I thought I was imagining it but I took time to observe and today I overheard a customer telling one cashier to stay at home if she doesn't...

Category : Consultant

(0) Replies

Country : South Africa

The sales team at Temba City are so cold and rude to customers .The Manager is worse she gossips with cashiers, laughing at customers and acting like they run their personal business. I observed them on several occasions the way they judge people and laugh at them.that look they give each other when someone walks in and the bursting laughter . I thought I was imagining it but I took time to observe and today I overheard a customer telling one cashier to stay at home if she doesn't like...

Category : Consultant

(0) Replies

Country : South Africa

paying a month in advance and then they suspend your day to day and hospital benefits, have help before and now they refuses to help at all.

Category : Medical

(0) Replies

Country : South Africa

Affinity insurance gave me a courtesy car as part of the package I pay for. This is to help me while the car is being repaired. But they sent the authorization to wrong repairers. After I followed up I picked up that my car was not being fixed because the panel beaters have not received an authorization from affinity. I contacted them to rectify that and asked them to extend the car hire period as it is their fault that my car is not fixed. They are refusing to do that.

Category : Insurance

(1) Replies

Country : South Africa

I purchased a vehicle from Volkwagen East Rand a month ago. After having the vehicle for 2 days, I tested the features that the Sales Consultant confirmed where standard just to find that they were not on the vehicle. I escalated the matter to within the 5 day cooling off period and still nothing was done. It feels unfair that we have to pay for VWs mistakes because the Sales Consultant admitted to lying to us, selling us a car with the features that do not exist on the vehicle. It...

Category : Motor Industry

(0) Replies

Country : South Africa

Nkele Maganedisa Contact:0716205504

Category : Building

(0) Replies

Country : South Africa

Nkele Maganedisa Contact 0716205504

Category : Retail

(0) Replies

Country : South Africa

Home Fibre was affected by bad weather in Gauteng over the Easter Weekend. Customer logged call on Tuesday 23rd April. Customer follwed up as Cell C supprt as Cell C was suppose to contact customer wihtin 24/48 Hrs. The two reference numbers sent to customer cell phone by Cell C, was not visible on their systems when I called at 19H45 tonight (25th April 2019). The Cell C employee, did THEN identify the case via my ID number. However the reference numbers sent to my phone from Cell C (...

Category : Internet Services

(0) Replies

Country : South Africa

i had put a notice too move out of the property as the house is old and is falling apart but they raising the rent. now am requesting my deposit and they taking me to diffrent people saying the owner said there is a month out standing but they are not sure .now they still have not given the deposit and they still saying the same thing. but i have sent proof that i did pay

Category : Property

(0) Replies

Country : South Africa

I went to MTN morning siae on 20th March to alter my contract to up my usage. I didn't get any benefit after 24 hours and went in aain on 22March to complain and could not get satisfaction as the matter had to be ecsalated to [email protected] i contacted them on the 26 and 27th to again resolve the fact that I had no beenfit without success. I got my account and have been chared the upgraded value for the full month of March - no proportionate chagre as was promised. I have called on...

Category : Telecommunications

(0) Replies

Country : South Africa

i had an contract with cell c through FNB about 5 years ago which i paid in full and i ended my contracts with them but everytime an amount of R550 was debited from my account and everytime i had to go to the bank to cancel the contract and the bank paid the amount back .three months ago i went to the bank for a loan and was declined only then i was informed my account with cell c was handed over to a collections instatute.immediately i went to FNB to go find out what the problem is and they...

Category : Telecommunications

(0) Replies

Country : South Africa

FNB SERVICE my online banking was blocked, some or other fraud issue, i visited the Centurion branch where this problem was supposedly sorted out. i have now been trying for three (3) days to have this fixed, they keep on sending my call to the fraud department but there is no answer. AND there is no fraud attempt on my account, i checked with the teller on 24/4/2019. what must one do to get good and proper service these days ? i am extremely annoyed and frustrated

Category : Banking

(0) Replies

Country : South Africa

I took Vehicle tracking and Recovery with the above mentioned company from the 22/11/2012 and on the 10 of March 2019 I cancelled the services with them I found a cheaper quote. but on checking my bank stamen they deducted on the 15th of April again and now I had to be for to services with different service provider. My details are as follows-: Surname & Initials: Nkotha JBL Vehicle Type: Chev Cruze Reg No: YPX 966GP Altech Account number:1699081

Category : Insurance

(0) Replies

Country : South Africa

Hi my name is Lorraine,on Saturday,went to old mutual to cancel my retirement savings,they told me to bring 3 months bank statement,I'd and tax clearance certificate,I went to SARS yesterday to get that certificate.Today when I go there,I am now told that I can only cancel but wot get my money,it's not like I am just canceling for no reason.I am relocating to Israel,so I won't be able to ask my mom to pay both my retirement policy and my life cover,since that will too much for her,she's a...

Category : Insurance

(0) Replies

Country : South Africa

Hi my name is Lorraine,on Saturday,went to old mutual to cancel my retirement savings,they told me to bring 3 months bank statement,I'd and tax clearance certificate,I went to SARS yesterday to get that certificate.Today when I go there,I am now told that I can only cancel but wot get my money,it's not like I am just canceling for no reason.I am relocating to Israel,so I won't be able to ask my mom to pay both my retirement policy and my life cover,since that will too much for her,she's a...

Category : Insurance

(0) Replies

Country : South Africa

I purchased a cellphone online through Telkom.receive the phone on 6th march 2019.I battled to get my number ported at it eventually happened on th 29th march. I am now facing the same problem of requesting PROOF OF PURCHASE but I am been sent from pillar to post as no one in the call centres are able to assist me. I called telkom mobile 081180 on Sunday they told me to call 10123 which I did on three occasions yesterday with no luck.each and every operator has a different answer. I...

Category : Telecommunications

(0) Replies

Country : South Africa

On the 12th of April 2019 my husband and I walked into the Boksburg branch and saw they were running a special on a 2 seater lounge suite. Out of impulse we decided to purchase 2 x 2 leather seaters. On Saturday the 20th of April we decided to rather cancel our transaction as it was impulsive of us to make such a expensive purchase. We both completed the necessary paperwork for the refund. We were assured by Martha that all paperwork would be submitted on the Monday the 15th and we would...

Category : Home Improvement

(0) Replies

Country : South Africa

Hi. I am in a situation whereby i owe an outstanding balance of R475.00 and my electricity meter is blocked. i called the credit control of IHS explaining this issue that i have no control over. My employer is going through a financial crisis and due to that payroll has been running late or not running at all in some instances. A letter was sent to IHS from my employer abd they still emphasize the fact that i should at least pay half of that amount. How do i pay that amount when i failed to...

Category : Property

(0) Replies

Country : South Africa

Complaining about ABSA life insurance, They proposed to me to join the hospital plan and I asked if it will cover my husband as well and they said yes, so it happened that my husband got sick and admitted to hospital and when I claimed they say my husband is not covered. Now I need to hear that recordings, My name is Mrs Maswanganyi Patricia, ID 6709060813086, Cell. 0606249580. Im still waiting for recordings

Category : Insurance

(0) Replies

Country : South Africa

We lodged a claim with Prestige funerals in Mabopane office their contact number (012)010-0090 and I have been communicating with Sam Masuku (0823639768) and Victor Seloadi (0825544556)and now they don't answer my calls the policy number REF-894/5573 for Esther Ramaeto and the deceased is Clement Mohale Ramaeto the claim was lodged 16 April 2019 and my contact number is (0729937012)

Category : Insurance

(0) Replies

Country : South Africa

ATTENDANT POURED DIESEL INSTEAD OF PETROL AND NOW AS WE SPEAK THE CAR IS STUCK 16KM BEFORE NABOOMSPRUIT

Category : Service Stations

(0) Replies

Country : South Africa

My car got involved in an accident, driver was over speeding a bit. Car overturned and was written off by their panel beater but the insurance company took ages to respond, and afterwards rejected my claim. After paying so much, they just refused based on a point in their own policy where they could have deducted some money for the speed issue and at least reimburse me for the damage, but they totally refused. This was flouting their own policy on which they said that they would pay for...

Category : Insurance

(0) Replies

Country : South Africa

on Saturday 20-04-19 at 12h20 green cross in loch logan waterfront put up a notice that they will be closed for 15minutes. I waited for more then half an hour. Service in that store has been very poor. What a waste of my time!!!!

Category : Retail

(0) Replies

Country : South Africa

Logged a fault with Web Africa on 12th April 2019 - My SADV Fibre went down. 6 days later was the first time SADV sent a Nano Fibre technician. I am now on day 8 and still not repaired When the Nano Fibre tech arrived at my home he blamed SADV for not making an appointment with me

Category : Internet Services

(0) Replies

Country : South Africa

Logged a fault with Web Africa on 12th April 2019 - My SADV Fibre went down. 6 days later was the first time SADV sent a technician. I am now on day 8 and still not repaired SADV Ref No: 63909

Category : Internet Services

(0) Replies

Country : South Africa

Logged a fault with Web Africa on 12th April 2019 - My SADV Fibre went down. 6 days later was the first time SADV sent a technician. I am now on day 8 and still not repaired SADV Ref No: 63909

Category : Internet Services

(0) Replies

Country : South Africa

I ordered combo steer cheese burger with Jalapenos extra's, Jalapenos was not in my order, I paid R7 for it, I couldn't go back to fetch them as I was far from the shop and I called them, they confirmed that they did not pack them for, I will appreciate if I can be reimbursed.

Category : Stock Market

(0) Replies

Country : South Africa

It's been three weeks waiting for my study materials and when i call them claim that driver called me but i don't have any missed call.and the driver told me that he doesn't work on my area ask me what must he do what pathetic service indeed.

Category : Courier

(0) Replies

Country : South Africa

I bought a cellophane in 2012 at Markharms Store in Pretoria and insured it immediately at the store with Finrite Insurance in 2012 December, I have been using the phone since, but it started giving me problems and it finally gave up, I then went to the store where I reported it. I was asked to fill in a claim form. but to my surprise , they are refusing to replace the phone, saying that the "insurer does not indemnify the insured against any loss arising as a result of the action of any cell...

Category : Insurance

(0) Replies

Country : South Africa

Yesterday I forgot my travelling cold card at work then I used the other once and was short with six rand then the driver said he cannot travel with me like really I spend 2000 a month to travel with bus and train only six rand they cannot help me with and I was having money in my purse the thing is there is no machine to pay in the bus he was speaking Zulu he even called other person calling him umhloniswa I spoke to him he also denied and the lady helped me in the bus I really felt...

Category : Credit Cards

(0) Replies

Country : South Africa

, I took contract for cell number 0662203619 with Vodacom direct in November and was told insurance will be R58.00 for Samsung Galaxy J5 and email below was sent to me as proof but was I shocked on Monday when I took the phone to repairs because of damage to it and was told it does not have insurance . whereas all are along I know that both my cell phones are covered should anything happen to it. my phone has been in service since May 16 last year to now still my request for repairs is...

Category : Telecommunications

(0) Replies

Country : South Africa

I bought a decoder at schoemansdal pep and by default it's just can't load and it was then tested by multichoice Nelspruit that it has a faulty factory. Then PEP sto resolve at schoemansdal! An ager refuses to exchange the decoder inStedham he says he can't do any thing with that it's the second attempt 15/04/2919. I just want to know if you bought an item with pep and there is a problem you can't be helped as a customer? Why this manager is not assisting customers?

Category : Entertainment

(0) Replies

Country : South Africa

FOLLOW UP OF WATER DISCONNECTION CASE DETAILS MARTIN LINDIKAYA NJOTINI ADDRESS 10 JEROME AVENUE MANDALAY 7785 CAPE TOWN ID NUMBER 6504065633080 CELL 0796150058 CITY COUNCIL ACCOUNT NUMBER 113777260 REFERRENCE 9106852563 WATER HAS BEEN DISCONNECTED FROM 3/04/2019 AND RE OPEN ON 11/04/22019 TIME : 11:00 AM THE PLUMBER BY THE NAME MR BAM MAGAGU TOLD ME IF THE WATER MANAGEMENT DEVICE IS BROKEN,WATER STOPS SUPPLYING THEY WERE DRIVING CITY COUNCI NISSAN BAKIE REGISTRATION...

Category : Government

(0) Replies

Country : South Africa