I had a subscription with GetMore 247 which I changed my mind about and requested to cancel. in August I sent an email asking it be cancelled, their consultant Roelene Classen emailed back stating I needed to serve a 30 day notice which I was never informed of, but I obliged and served the notice. I let it slide thinking they would have cancelled there after, only to realise later in the year that they had still been taking the charge. I called them and the consultant I had spoken to was...

Category : General

(0) Replies

Country : South Africa

In March 2017 I bought a car from KMH cars in Durban dealership my sales man was Mr Samkelo. The car is peugeot 207 red. I drove a car for 3months and I had cylinder head leaking water. I took it back they repaired the problem .it broke again for overheating and sparks problem in September 2017.I took the car to the mechanic as advised by the dealership. Mechanic claim for the fixing and the cost is 28000 main problem is a broken computer box. the insurance company (SA warranties)they said...

Category : Motor Industry

(0) Replies

Country : South Africa

I applied for two Telkom lines in July 2017, a Business Line and the 2nd line a residential wifi line. The Business line were installed quickly and without any problems. However, the installation for the wifi line took forever. When the Technician finally arrived to do the installation he was so rude, demanding that my domestic worker hand him the remote control fOR our gate as the Telkom Main Lines are based in our neighbours yard and he refused to walk up and down. My domestic worker was...

Category : Telecommunications

(0) Replies

Country : South Africa

BEEN REQUESTING TO CORRECT MY DEBIT ORDER DATE SINCE LAST YEAR MARCH 2017 AND TO DATE NO ONE IS WILLING TO FIX THIS YET THEY KEEP PROMISING TO SORT IT OUT EVEN WENT ONE OF THIER BRANCHES ON THE 3RD OF DECEMBER LAST YEAR STILL NOTHING. WHENEVER YOU CALL THEM THIER ACCOUNTS DEPARTMENT IS FOREVER HAVING SYSTEM PROBLEMS AND TAKE DOWN YOUR DETAILS YET NO ONE EVER CALLS BACK. WHEN THEY WANT NEW BUSINES THEY VERY PROMISNG A SUPER CUSTONMER SERVICE BUT ONCE THEY GET YOU IN THEIR BOOKS, YOU NO LONGER...

Category : General

(0) Replies

Country : South Africa

I subscribed with B2.com dating site for one month at R80 and automatic renewal for 3 months = R240. After 3 months my account was debited with R1197.50! They refuse to refund me and just keep on replying that I signed for a automatic renewal. I would like to have their website shut down, they are taking money from innocent people in an illegal manner.

Category : Online Dating Services

(0) Replies

Country : South Africa

MTN allowed three numbers to be opened on my current line which is 0722060507 and was given reference numbers 8335991 and 14762647. MTN used to debit from my account up until September after this fraud on my account. They therefore proposed that I start paying cash for my account whilst they are investigating my case. MTN took two months to resolve my case and now they are insisting that since they have not being debiting from my account which is behind by two months, that I pay them the...

Category : Electronics

(0) Replies

Country : South Africa

I was sxheduled to take a shuttle from Carletonville N12 to Jhb with a connecting shuttle with a nother bus service from Jhb to Phalaborwa. Eldo Coaches bua was delayed for 5 hours which meant I missed the schuttle. I had to go home and reschedule for the following day paying a 50 rand levy on my ticket on City Liner. I phoned Eldo Coaches and asked them to return my money on my unused ticket because I needed the bus in the morning not 5 hours late and will not use them the following day due...

Category : Travel & Tourism

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Country : South Africa

Below correspondance were send to Ekurhuleni Help desk/Call centre with no response. 1st mail and photos 2018/01/23, 2nd Correspondance were send 2018/02/05, Can you please escalate to the Contractor (Suppose to have Public Liability cover) that worked for Ekurhuleni in and around Stander street, Brackenhurst, Alberton regarding the finishing off works that were done not to Industry standards? No proper Health and Safety nor Baricading during construction. Department of Labour were not...

Category : Municipal

(0) Replies

Country : South Africa

I applied online for a personal Loan from Linto Finance Services. I received an email from Raymond Louw to complete the attached application and to email that together with my Identity document and copies of my payslip and banking details to them. I complied with this as I had checked and seen that the company had a NCR registration number as well as a Financial Service Provider registration number. A couple of days went by and I hadn't heard anything, but was not ioverly concerned as the...

Category : Scams

(0) Replies

Country : South Africa

I am trying to get my Car ownership docs from Nedbank, that was fully settled in 2008. Between Nedbank Plumstead, and VAFAftercare, they each insist that the other party have the documents. What an incompetent lot. No one takes ownershio. Being a Nedbank Private Client has not helped at all. I have a string of emails now, and it has been going on for over 2 weeks, and the Buyer of my Jeep is now losing interest Atrocious service and/or advice from Nedank Mark Norrish

Category : Banking

(0) Replies

Country : South Africa

I have an account with Cell C and worked through the Cell C franchise at Riverside Mall in Nelspruit Mpumalanga, I reside in Lydenburg Mpumalanga which is a round trip of 200kilometers. I lost my cellphone and purchased another cell phone and did a simswap to continue using my Cell C account. I went to Cell Cin Nelspruit (there is not a franchise in Lydenburg) and wanted to start a contract for my wife and them to upgrade my own to a better package. The consultant that served us gave my wife...

Category : Telecommunications

(0) Replies

Country : South Africa

I went to book a flight last week Friday at shoprite Mfuleni and I was told I cannot make cash payment as I made booking online so I only went for payment. According to that shoprite lady she says that my ref number won't match with theirs so I nned to pay using the card. I then went to Bluedowns shoprite, there they helped me and I got the ticket. So what's the point of running this service at Mfuleni mean time its service is this poor?

Category : Air Travel

(0) Replies

Country : South Africa

My mother is constantly insulted and ill treated.On Friday morning her phone was stolen by one of the sisters who was on duty on Thursday night The same sister told my mother that she is a witch and always beats her up Whenever we come to the hospital my mother would complain about the same sister Same thing happens when she is supposed to cleaned,apparently she is cleaned by sisters who will be on duty during the day,otherwise even she needs help at night,she is always ignored

Category : Hospitality

(0) Replies

Country : South Africa

Took in two pairs of shoes for sole replacements on 7th of January 2018. We were told that the soles would have to be ordered. On 17th of February we demanded a refund as the shoes were not resoled as promised. Corran (owner) refuses to give a refund as he says the soles were ordered and have arrived (6 weeks late). He asked that his worker attend to our shoes first (while we wait), we are still waiting while his worker does other jobs. No refund, bad service, no assistance at all. Never...

Category : Retail

(0) Replies

Country : South Africa

Last year december i saw a car on line worth 89 990 from hyundai durban edwin sales. I then sent them a message that i have 80 000 cash to buy this car. They called me and told me i can take the car as it is for 80 000 then they will only cover gyer box and engine then i did the rest coz the car was due for service.Now sales man Sanjeer Ramnarie didnt give me the spare key for the car now when i tell him that he forhot to give me the spare key he now tells me that they sold the car as it was...

Category : Scams

(0) Replies

Country : South Africa

I have sent 8 emails to seeff concerning various faults in my premises, concerns about the expiration of my current lease, and confirmation for my new leas also from Seeff of which i have received no feedback on in 16 days. I have had a broken shower for 14 days, emailed twice and called twice. I haven't received any written confirmation of expiration of my current lease or acceptance of my new leas, none of my queries concerning the vacating of my premises.

Category : Building

(0) Replies

Country : South Africa

I dropped my phone at the store on the 9th of January 2018 as it needed a software upgrade as the phone did not want to go on. I was told that it would take 2 to 3 weeks to fix. After 1 week I phoned to ask how far it is but to my avail I could not get hold of the only cell phone consultant in the shop as she was on 4 breaks for the day. I only got her on the phone the following day ,Friday , where she told me they told her 2 days ago they can't fix my phone and they will replace it with a...

Category : Consultant

(0) Replies

Country : South Africa

Initially joined a co taken over by above. they have send out techs 3 for same problem. Last night went off. According to the centre alarm, the reaction officer arrived more than an hour later! Tried to arm at 17H00 today. Wont arm. Contacted by control centre. Send from pillar to post. One agent to book call. didnt do so. Treated with arrogance by Lazarus who had the gall to tell me that I am arrogant! The standby technician is still being awaited since 17H30 and it is now 5 minutes to 8! He...

Category : Security

(0) Replies

Country : South Africa

After numerous attempts to obtain a settlement amount on my personal loan, I was offered a compromise settlement amount. This was paid the day they confirmed the amount. Two weeks and many emails later, still not confirmation that the account has been closed. I called them today only to find out that the compromise settlement was never communicated with the correct department, and I therefore still owe them money! Absolutely unacceptable. I just want my settlement letter, and proof the...

Category : Loans

(0) Replies

Country : South Africa

I PAYED MY INVOICE FOR JANUARY 24TH AND INVOICED ON THE 02/02/2018.(INCONSISTENCY AND UNPROFETIONAL) I PAYED R400 ON THE 02/02/2018 ONLY TO FIND THAT I WAS BILLED AGAIN.I SPOKE TO AMED AND HE ONLY CREDITED 300 IN MY ACCOUNT AND THIS WAS SUPPOSED TO BE R400.00 , NOW I PAYED R500.00 AND I ONLY GOT R100 OUT OF MY R500 THAT I PAYED. I NEED TO KNOW WHERE IS MY MONEY? AM I EXPECTED TO PAY ANOTHER MONTHLY SUBSCRIPTION THIS MONTH END . PLEASE...

Category : Telecommunications

(0) Replies

Country : South Africa

I would like to compliment the staff and management at BG Porte Brand for their excellent and efficient service they gave to us when we went to their Midrand branch. I congratulate this company for their quality of service and quality products it shows the investment you put into your staff is paying off.

Category : Retail

(0) Replies

Country : South Africa

I bought SHOES AT SOLO, CARNIVAL MALL IN SEPTEMBER 2017. THE CONDITION OF THE SHOES NOW, IS UNBELIEVABLE! THE SOLE IN PARTICULAR IS RUINED THAT ITS AS IF I BOUGHT THEM TWO YEARS AGO, BUT THE HEEL IS STILL INTACT. I WENT TO THE STORE WITH THE SHOES TO SHOW THEM AND MAYBE ASK WHAT THEY COULD DO FOR ME.GOT TO THE STORE AND FOUND TWO LADIES AND STRAIGHT AWAY I ASKED FOR THE MANAGER BECAUSE THEY JUST DINT SEEM INTERESTED BUT THEY ASKED ME ANYWAY WHY I NEEDED THE MANAGER,I EXPLAINED TO THEM I...

Category : Retail

(0) Replies

Country : South Africa

Ibought bradley sofas in 2015,in 2016,the sofas start cracking ang peeling,I report the matter,my sofas were taken for repair,when the sofas come back I realised that it was fixed so I askd them to take them back coz I wasnt satisfied,ok I called them,bt I ddnt get help,I ended up begging them to bring them even if they were not fixed coz it was 6 mnths since they were taken,ok they bring them back and arm rest were broken nd they were full of glue on them,I called the store and report the...

Category : General

(0) Replies

Country : South Africa

I honestly do not understand who the worst service provider is between Telkom and Mondo, but then again they work together so I guess the both of them. I have had a billing issue with these two companies where one company would deny they are at fault and send me to another.. How are you supposedly partners yet do not have a centralized system with data that is accessible to both parties??? Also you cannot have email addresses that are not being responded to!! We honestly work too hard for...

Category : Telecommunications

(1) Replies

Country : South Africa

Good day My name is Julian Lucas. I have been a loyal employee for this company for more than eighteen years. I have seen many people come and go but because of a prominent racist element prevailing in this organisation I decided to quit because I was going nowhere. I have proven myself as a very proficient manager but because I am Coloured everyone overlooked me re promtion. I was fired on 17/11/2017 due to abscontion because I could no longer handle my working environment. Ever since I...

Category : Retail

(0) Replies

Country : South Africa

We've paid for a flower delivery 4 days ago still no delivery. They've decided now when to deliver, this is pathetic. On date of placing order the consultant could not even spell. It took me more then half an hour to finalize the order only to realize on receipt of the Invoice all details for delivery were wrong. This is incompetent staff. Please Net Florist catch a wake up!!!!

Category : General

(0) Replies

Country : South Africa

Matter GAEK7469-17 for Linda Maxhayi we made a duplicate payment to the value of R9'100.00 as a settlement award in error. I have been contact or attempting to contact Kate Chad since November 2017 and she only came back to me once amongst the countless emails and phone calls. it's February 2018 and we have not received our refund of R9'100.00 as yet.

Category : Legal

(0) Replies

Country : South Africa

Good day On the 10/02/2018 I took my phone for repairs, which I believe that it has technical problems till today I haven't received any feedback from the Istore. I sent Emails with no response.

Category : Consultant

(0) Replies

Country : South Africa

I placed my order on the 26th of January 2018 and paid in full instantly for a delivery on the 14th of February 2018, as I write this the delivery has still not been done. I have called their offices at three times already today form morning and we still don't have delivery. The status on the website remains what it was over two weeks ago, "Order being processed". I am still baffled by all of this since they are based in Sandton and the delivery address is also Sandton, so from Sandton to...

Category : Retail

(0) Replies

Country : South Africa

I would like to report this poor service that I received from Renew -IT Randburg on going since September 2017,this is the fourth time that they trying to fix this car, I lost trust in this company and hope that when I receive my car eventually that it will be fixed RENEW IT Ranburg Last year in September 2017 a severe hail storm in the Krugersdorp and Roodepoort area left a trail of damages to cars and property. Our Mercedes Benz was one of those that were damage severely with a broken...

Category : Motor Industry

(0) Replies

Country : South Africa

My patio furniture was damaged during my move and Excuss is not taking responsibility for it. They are not answering my phone calls or emails. They tell me the driver said the furniture was perfect when he offloaded, a case of he said, she said. Don't use them, they also quoted me 6 men to offload and only 4 turned up. They'll promise you anything to get the business but it's all empty promises! Avoid using them.

Category : General

(0) Replies

Country : South Africa

i've been using apple products for many years now, last year i've upgraded to the iphone 7, the camera and flash stopped working. i've taken it in to Istore Clearwater Krugersdorp. The Lady told me since the phone is under warranty it will not cost me a cent. then i received a quote for almost R6000 telling me my phone got wet. The i phone 7 are water resistant, although it did fell into water about two - three weeks prior to the camera and flash not working. I do not believe it is...

Category : Service Stations

(0) Replies

Country : South Africa

I am a Nedbank Private Client paying a monthly fee for services. I purchased a vehicle many years back, paid it off, and now , wanting to sell it. I have requested the ownership of said vehicle be sent to me, but they throw you from one person, to another Dept, to another Dept. Now, around 5 emails later, and after around 8 days of waiting, I am publishing this email, as I am totally fed up with Nedbank. Nobody I have dealt with takes ownership or responsibility. That old adag of banks,...

Category : Banking

(0) Replies

Country : South Africa

I bought a cellphone for a friend in the beginning of january, the phone mulfunctioned in a couple of days and I took it back for replacement. The store people told me it was outside the seven day exchange period and the phone has to be send away. I am not sure of the purchase date, but Ii handed the phone in on the 8th of january and it is now already the 12th of february and I still have no phone and every time I enquire the people are very rude, as to a point that I do not even want to go...

Category : Consultant

(0) Replies

Country : South Africa

I bought a cellphone for a friend in the beginning of january, the phone mulfunctioned in a couple of days and I took it back for replacement. The store people told me it was outside the seven day exchange period and the phone has to be send away. I am not sure of the purchase date, but Ii handed the phone in on the 8th of january and it is now already the 12th of february and I still have no phone and every time I enquire the people are very rude, as to a point that I do not even want to go...

Category : Consultant

(0) Replies

Country : South Africa

Before Christmas 2017, I purchased a Mecer tablet. It was sluggish and kept on crashing. Because of all the pubic holidays, I miscalculated when to take it in, missing a refund by 1 day. They sent it in for repair. The supplier replaced the unit, but took a week and a half to get it back to me. I had the tablet for just over 2 days, when it would not reboot. I took it back to Matrix, who in turn explained that I could not get a refund and the unit must be returned to the supplier, which...

Category : Computers

(0) Replies

Country : South Africa

Attached the second image

Category : Financial

(0) Replies

Country : South Africa

I don't think I need to get into the background the attached exchange WhattsApp pretty much spells out the issue. I can't seem to upload more that one image and have named my compliant Executive Forex 1 & Executive Forex 2

Category : Financial

(0) Replies

Country : South Africa

My name is Weziwe Wendy Pahleni i bought a car through absa vehicle finance and i was advised to also take the credit life insurance incase of retrenchment or death which i agreed. Now i am retrenched and i have been trying to get hold of the credit life department but they keep on putting me through on these phone calls that plays music untill it cuts off. I am frustrated now because i am unable to pay my due car installment yet when i took that insurance they promised me that in the...

Category : Insurance

(0) Replies

Country : South Africa

On 2nd of February 2018 I was attacked by thugs and took my cell phone and wallet inside shop. I asked the teller if they can help me with camera footage, they said the store doesn't have cameras. There is no security even at the door. Thugs got away. I want my phone back because I was attacked at the building

Category : Security

(0) Replies

Country : South Africa

Took in my car for service it was taken for two days without any communication from their side after being called they resolved the query by loading a full tank and refused me to bring in the car after it breaks down within the space of 3 months right now the car is with my mechanic n he says the car was not serviced at all the only thing done was changing the filter, petrol gauge started not working within two weeks after I took it from the dealer I wouldn't have known what they did to the...

Category : Motor Industry

(0) Replies

Country : South Africa

Good day I took out a Extended Service Plan for my vehicle in December 2017. I am getting paid month end. First Debit Order Payment was to be deducted 31st of January 2018. Liquid Capital debited with unauthorised debit order date on 30th of January 2018 resulting the Debit Order to be reversed costing me penalty fees. I reported and enquired. I received their banking details on the 05th of February 2018 and paid the instalment given. This was supposed to be for January 2018. This...

Category : Insurance

(0) Replies

Country : South Africa

mr otto van tonder con people out of money he said his business can help me with a home loan he even give my salary department proof of loan thats approved.i had to oppen a business they said its saver to start a trust then i will never loose my house,i had to pay mr van tonder R12500. till now no house no money back nothing every now and again i get hold of him then he got excuses and then he change his cellphone nr.he told my lawyer to go ahead with the registration of the house and later...

Category : Loans

(0) Replies

Country : South Africa

I have as serious concern about Multichoice with the employers they have. They are busy selling lies to the customers. I was called in December with an Explora contract but the lady sold lies to me. she said it is initionally sold on the compact contract but once I install it I can upgrade at any time. in her saying all that I took the contract but ever since then I have been experiencing marital problems in my home. My husband is very upset as he can now not view the 207 channel and none...

Category : Satellite Services

(0) Replies

Country : South Africa

Waltons online order done. Delivery confirmation received. No delivery on date promised. On enquiry were referred from one branch to another. Secretary at bloem branch told met to ‘google’ the new castle contact details. She doesn’t have it. New castle branch orinised delivery 5 days later. More than 3 weeks after order was placed. Order again not delivered. On enquiry new castle branch told us it was delivered to the wrong town- even though I have proof of correct delivery details on...

Category : General

(0) Replies

Country : South Africa

This is part of the mails that I have sent to Customer Services (International) with no response whatsoever. Hello, Hello, Hello, Is someone there? Or has this service closed down?? From: Anita [mailto:[email protected]] Sent: Thursday, February 01, 2018 3:04 PM To: '[email protected]' Subject: LOST PARCEL Good day, After waiting for a parcel from the USA since mid October 2017, there is still no conclusion as to where the parcel is. The...

Category : Courier

(0) Replies

Country : South Africa

On 3/09/2017 I spoke to Thando Kambushe 5745 who sold a hisense fone to me, told me it had frint flash only to find it didnt when the handset arrived. Told her to deduct monthly on the 20th of each month, but to my surprise I was billed on the 30th. They supposed to take R99 but to my surprise they billing me more than that saying its for mail that I dont even receive that I never even gave consent for because I receive e-statements. Last month my account didnt have money now im supposed to...

Category : Telecommunications

(0) Replies

Country : South Africa

I took a cellphone contract with MTN Protea Gardens in December 2017 for Samsung J7 Pro, I received my phone on 22 Dec 2017 and the notification light was not working. After going through settings trying to figure out why the light doesn't to show if I had missed call or messages ,still it did not work.I took the phone back to the store on the 03/01/2018 and i was told that they will send the phone for warranty assesment it will take 2-3weeks.I went to check on the 16/01/2018 and i was told...

Category : Telecommunications

(0) Replies

Country : South Africa

I placed an order for one kitchen cupboard on the 19 of January 2018 the cupboard was fitted. I was not at home when the cupboard was fitted he was asked what about the doors oh no he said he only quote for the cupboard and not the door. He quoted R800 for the cupboard the consist out of 3 pieces of wood. He was paid the R800. Once the lady that placed the order returned home, she the phoned him and he said he will be back to finish the cupboard. After various phone calls and a letter no...

Category : Home Improvement

(0) Replies

Country : South Africa

Hi pls sort out your staff at pep Petrus Steyn Free State we are sick and tired with their behaviour towards the customers...they treat them like rotten tomatoes...especially...the cashier called Annah...her behaviour is worse...pls help

Category : Consultant

(0) Replies

Country : South Africa

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