I regret with all my heart to be a client of this shit Insurance company. When you claim that when you who they really are. A robbery company. They give you shitty excuses when it's time to approve your claim. They make you spend money, put you on hold just to waste your airtime. I'm more than dissapointed. I don't even know if I will get another phone I don't know why this store are still asking to people to apply for the insurance when they know the shit service that customers get from...

Category : Insurance

(0) Replies

Country : South Africa

On 19-02-2019 I received 2 messages from Game informing me of 2 purchases made on my store card. I had my card in my possession and had not left the office since logging in. I reported the fraudulent purchases to Game on 0861028889. I was advised that the purchases were made in Mpumalanga and that the case will take 21 days to be resolved. As requested I mailed (on 20-02-2019) a police certified affidavit, Id copy, 3 specimens of my signature, a copy of my Game store card back & front as...

Category : Financial

(0) Replies

Country : South Africa

I purchased a memory stick from PEP, took it back the next day and they will bot take it back.

Category : Electronics

(0) Replies

Country : South Africa

I would like to complain about the poor service I am getting at Provincial motors Richards Bay Alton.My car had the warning alarm on the dash from January 2018,I' be taking it to them to fix it but they failed ng to fix it,t this moment they have my from December last and they failing to fix it and they don't even bother calling and give me the feedback,I left the car running last year December but now its not even starting and they till talking lies to me,on Thursday they said that they...

Category : Motor Industry

(0) Replies

Country : South Africa

I went to totalsports menlyn main to do an exchange for tekkies for my little girl.. The shoes were bought buy her father who went to the shop in vaal mall (we stay in pta,myself and the luutle one) and they fitted them and she said the shoes were fine and fitting, so yesterday we took a walk to KFC so she wore the shoes he couldn't last we got to KFC n we took them off because she was complaining that the shoes are too tired and they hurting he. So today I went to menlyn main because they...

Category : Retail

(0) Replies

Country : South Africa

I went to pnp msrk park vereeniging on 1/03/19 to buy sparkling water and withdraw money on my lunch break,i was in the queue for approximately 6-8 min when it was my turn the operstor told ne his only taking cash i asked him how should i know you never put any signage to notify customers he said he told customers by word of mouth i asked him how he said he mentioned it i further asked him that why they put signsge for not acceptibg cards on avon,dstv tec payments and they fail to print out...

Category : General

(0) Replies

Country : South Africa

I would lay a complain of mistreatment of my sister Sbongile Msimanga,experienced on Wednesday 27th February 2018, MM Columbine PnP store. Sbongile is a 48year old mother with two kids was single out and searched, this she felt humiliated, more ince it was in the morning and the shiop was not busy. This lady ( has worked for my family for 18 years,) like my family she has shopped in this PnP for as long as she worked for us) Unfortunately it was not the first time, last year around...

Category : General

(0) Replies

Country : South Africa

I would like to complain about the bad service i received on the 07/03/2018 at Legit stores springs mall , i had an item that i was intrested to buy although it was not the fitting size i asked the sales consultant on duty to check from wich store i should be able to go purchase it from and she rudely asked me what exactly am i asking her to do and rudely grabbed the item from my hands , and searched from the system and just told its available at certain stores and left me asking myself what...

Category : Retail

(0) Replies

Country : South Africa

i keep getting miss calls from creditworx 087 .... or 021 ..... the caller either puts me hold with music playing on the backround. today someone called then kept quite then hung up, i then called the number back and sopke to Zanele and requsted to be put through the team leader. she said the team leader is on the other line, i therefore gave her my details for the team leader to call. she then insisted on getting the reasons why i want to speak to the team leader and said they do not call...

Category : Stock Market

(0) Replies

Country : South Africa

i bought a 5 piece kitchen unit at fairprice soweto for 6000. they promised free assemble thats gonna happen during 7 days. funny part is that we receiced the goods within 2days from a different supplier which is called mandoza furniture. it was on a amonday when we received the goods. when we phone the store to bring in a persom who can assemble it, they told us to wait another 7 days. imagine staying with an unassembled kitchen unit. we nagged the store till they gave us a contact number of...

Category : Scams

(0) Replies

Country : South Africa

My name is beauty I am a pensioner I bought lounge suit at Fair Price in Springs last year October It happened that within 3 months the lounge suit started to crack and pealed off I laid a complain last month, they came to collect them I was promised the new ones but after a week I was told that I won't get the new suits since I lost my reciept the only thing that they can do is to repair them but I must go to police station to make an affidavit since I lost a slip I did that after a week...

Category : General

(0) Replies

Country : South Africa

I was tortured by an employee today at Mtubatuba Pep store ..store number 4132 her name is Nothile.she rung artym instead of data bundles.when I gave back her airtym and asked her that I didn't want airtym she talk all bull shit infront of customers and shout at me saying IAM bluffing..she took that airtym and rung data bundles and throw them to me.i don't know how she works with customers if she don't know customer service.she has no dignity and respect.and she doesn't value me as a...

Category : Retail

(0) Replies

Country : South Africa

I was tortured by an employee today at Mtubatuba Pep store ..store number 4132 her name is Nothile.she rung artym instead of data bundles.when I gave back her airtym and asked her that I didn't want airtym she talk all bull shit infront of customers and shout at me saying IAM bluffing..she took that airtym and rung data bundles and throw them to me.i don't know how she works with customers if she don't know customer service.she has no dignity and respect.and she doesn't value me as a...

Category : Retail

(0) Replies

Country : South Africa

MTN Direct couriered a phone suppose to be an upgrade June 2018. My underaged son did not want the so called upgrade as in fact it was a downgrade (Samsung to a Hiscence 170). I visited 4 MTN stores, all stores in Witbank, Middelburg and then Pretoria(Menlyn Park) to return this phone. All refused, excuse was they do not deal with MTN Direct. MTN should be MTN? After reporting to my lawyers the phone was returned by courier, receival was confirmed and a cancellation number was received....

Category : Telecommunications

(0) Replies

Country : South Africa

I'm a client of Circle Finance which is a short loans Company it been great i don't wanna lie i had a problem at home and i was forced to reverse a debit order that was December late then i got back from Natal i called the lady who use to help me every time i told her my story she understood i made an arrangement she said i need to pay cash before we make arrangement before i did that they deducted my account and i reversed it and paid the amount we agreed on that was last January on February...

Category : Loans

(0) Replies

Country : South Africa

Hi I took a contract with Bluelable connect last year. The cell phone they sent me was a mandela phone that was suposed to be a smart phone. they assured me i am getting a normal cellphone which i did not. The phone broke and they repaired i. i have been missing airtime and cannot get threw to the enquiries 087501733. this number tells you they are open till 5 and then switch off. The next phone also broke and i logged another fault and am still waiting on them to contact me. i am paying...

Category : Electronics

(0) Replies

Country : South Africa

my daughter lost her phone on the 9th of January , so the insurance said its fine we must phone cell c and ask them to block the phone. when we call cell c they asked her question that she does remember some but not all question. I told them we can e-mail them the insurance document with the IME number that will prove that she is the owner of the phone. they don't want to accept that, now i don't understand because we can prove to them that she is the owner of the phone with a document so...

Category : Telecommunications

(0) Replies

Country : South Africa

Good day I was so unfortunate over the last weekend where I used APM bus for transportation to Eastern Cape. I bought 5 tickets for my self and my family and we left Johannesburg on the 28.02.2019. On our way to Eastern Cape the bus got stuck just before Kroonstad at 23:00. The bus left Johannesburg Park Station at 20:30 ( Instead of 19:30). We were told by the drivers that they have called the head office and a bus has been sent to take us to Eastern Cape. We waited for hours and even...

Category : Insurance

(0) Replies

Country : South Africa

Rejection Reason from Clinton Lewis (Claims Manager) atInnovation for my Suzuki Ertiga: - The vehicle was not maintained according to Manufacturer's specification, cooling system and components corroded due to lack of anti-freeze or coolant. The above reasoning does not make valid sense, The vehicle is just over 80 000 km with a full service history, The heater radiator was replaced and cooling system topped up, bled and checked for leaks (74076km) Mekor Kenilworth Suzuki on 15 October 2018...

Category : Insurance

(0) Replies

Country : South Africa

I took out vehicle insurance from outsurance on the 28th January. I then cancelled on the 29th as I found a cheaper quote. I the contacted them on the 7th to find out about my refund. I was then told that I had not cancelled my policy. I reaffirmed my position and was told that I would only get a refund of just over half the premium that I paid and was told that I would only receive this in the middle of March. I have been pushed from pillar to post as I am trying to get hold of the voice...

Category : Insurance

(0) Replies

Country : South Africa

I hired a car on 14 feb from europcar east London and the front tyres threads were completely worn out and as such the car was not holding the manager Anthea Naidoo told me it was not her responsibility to check cars as depot manager Ludwin is abdicating responsibility , was thrown from pillar to post and am still awaiting an email that Ludwin was to send I took pictures of the tyres and am still awaitin* for hers .

Category : Travel & Tourism

(0) Replies

Country : South Africa

Pathetic and poor service!!! I have had to send my fairly new refrigerator for repairs and the same internal gas lick persist. Defy technician came and diagnosis after the same problem continued to happen. When you call Defy Durban for assistance, you are being taken from pillar to post whilst my stuff which must be refrigerated are getting rotten. A guy by the name of Ishmael is apparently the person who must make a decision on this matter.

Category : Electronics

(0) Replies

Country : South Africa

I joined Quality Vacation Club in 2007. My original balance has been settled years ago, I request with numerous mails to cancel my membership fees. I even contacted Cape Escape in August 2017 to sell my points . I informed them that they can take my points for free I just want to get rid of the membership fees as I will be going on retirement and will not be able to afford the monthly fees. Up to and including today they have not even bothered coming back to me with an answer, and the fees...

Category : TimeShare

(0) Replies

Country : South Africa

I have never felt so disrespected and humiliated in my entire life. Today Monday the 4th March at about 10h30 I was in the toilet at Highveld Mall in Witbank as I work there and we do not have tenets toilets and only use the public toilets. While I was in the toilet with the door closed I heard a knock on the door and I responded to let the person know I was in the toilet though it was not necessary for anyone to knock while the door is closed meaning there is someone inside. The person...

Category : General

(0) Replies

Country : South Africa

i have a contract with blue label I am so not happy about it I lost my phone LABEL CONNECT (PTY) (OPEN - SERVICES)ne I called them they told me they don't have insurances on their phones i called again to settle then for the amount of the phone ....so that they can stop debiting my money, still they don't want to help me,,,am paying for something that im no longer have. I wont recommend blue label cellphone contract to anyone they are crooks I am so pissed.

Category : Computers

(1) Replies

Country : South Africa

i am a single parent to my son whom resided with his late father in PTA up, his father unfortunately passed away in a motor vehicle accident and i am struggling to get refferal letters from 3 separate hospitals in order to get my son professional assistance he is ADHD and the school is having problems with him Charlotte Maxeke wants me to make a appointment to come and bring my child after telling me last week they cannot assist Steve Biko i asked for a reffaral letter and they only send a...

Category : Medical

(0) Replies

Country : South Africa

Before writing this review I informed Rodney and Janine van Rensburg of my intent in writing this review. And as per usual I got no response from them. After battling for more than a year and a half try to get the money, R 18200 I paid Janine van Rensburg for work which needed to be done. I eventually got a response from Rodney van Rensburg. In no certain terms Rodney acknowledged that they do indeed owe me the money for the work they were supposed to have done. It was agreed that I...

Category : Scams

(0) Replies

Country : South Africa

Online order of cake & flowers for birthday celebration. Order arrived at security complex with insufficient detail of recipient. ie partial/incorrect name and wrong phone number. Complex security unable to determine which of 70 resident was the intended recipient and, with the incorrect phone no.,could not notify intended recipient, so delivery was aborted. No response to e-mail requesting refund.

Category : Retail

(0) Replies

Country : South Africa

I was tricked by one of the consultants of Credit Matters saying he wants to check if I qualify for these payments they do for customers on their debts. All to find out the consultant has processed the account without my knowledge and consent. When I asked for them to cancel they asked for cancellation fee, I am still blacklisted because of this, I can't buy a house or car, please someone help. Beware of such scams.

Category : Financial

(0) Replies

Country : South Africa

My names is Maseabatha  Mashaba, in December I bought a hob and oven from House &  Home Trade Route  mall, as we were  renovating  our kitchen at the time we didn't install it immediately,  but as soon as the hob started working i realised that the plates were not straight  and i reported the matter at the shop ,- and i was told the Defy will call me as the product is from them. I received a call from Sipho on the 31st of January and he came to assess the hob, he said the fault is the...

Category : Electronics

(0) Replies

Country : South Africa

On the 8th I made reservations for my birthday for Dinner and we never at ate because the waiter never came to take our order after we told him how hungry we were and he should find out if we can place an order and move to the dining area once the food was read. An hour 30 minutes passed that's when we realize we didn't have a waiter. Had a flight the following morning at 7 so we left without eating so much for a birthday girl. When I got back I decided to contact the restuarant about the...

Category : Restaurants

(0) Replies

Country : South Africa

Went to builders warehouse in George on Saturday 2nd March bought a pipe for my washing machine upon leaving I wanted to play lotto which was as u exit the store, I stood there for almost 10 minutes. There were about 6 staff members but believe me 4 was assisting one cashier with some or other problem, no one paid attention to me or my husband. My husband called for assistance and no one was bothered, one member just asked up in the air who is supposed to be there,not a sorry someone will be...

Category : Building

(0) Replies

Country : South Africa

Impact Meters is a company not to be trusted. They are crooks and are robbing tenants openinly and do not even deny it. They billed me 30kl units of water used over 20 days before my taking occupancy of the flat, and this they are not denying but will not reverse the charge. Bendre Stoltz ([email protected]) also [email protected] is the person behind this claim. This is despite the fact that at the time of application I stated that when they start billing they need to ensure I am not...

Category : STOP CORRUPTION

(0) Replies

Country : South Africa

Impact Meters is a company not to be trusted. They are crooks and are robbing tenants openinly and do not even deny it. They billed me 30kl units of water used over 20 days before my taking occupancy of the flat, and this they are not denying but will not reverse the charge. Bendre Stoltz ([email protected]) also [email protected] is the person behind this claim. This is despite the fact that at the time of application I stated that when they start billing they need to ensure I am not...

Category : STOP CORRUPTION

(0) Replies

Country : South Africa

I called on 2 occasions to cancel my Home Loan insurance policy however were promised on both occasions that they would urgently request someone to call to cancel and their promises were not delivered on. Moved my insurance after 17 years due to bad service.

Category : Insurance

(0) Replies

Country : South Africa

I bought Doogee x70 at Cash Crusiders Secunda after 2 weeks the camera was not working, I sent it back but they brought it back to me and the speaker was not working , after that they tell me sh!t..... can I just get my fckn money back or my cellphone.

Category : Electronics

(0) Replies

Country : South Africa

It's been a week calling customer care for cellsure 0821952 no one seem to be there to pick up the fone, I want to know about my cellphone insurance what is going on cause I don't see the debit orders from my bank statement. Always when I call I don't get assistance, the fone holds me forever. Call me on 0827330520 asap please.

Category : Insurance

(0) Replies

Country : South Africa

We went to crisani mall at game we wanted to use the trolley as i was with my dauther the security told me not to go out with because i didnt buy anything but i told him im cuming bck to shop going to atm my dauther is nt well but he insisted and called the manager as he told me the same thing and i went inside to buy sumthing so i can go out with it but i found him at the door he stopex me again told me i must but more things and i was suprised and the manager swer at me told me i can do...

Category : Stock Market

(0) Replies

Country : South Africa

I used Peter Lloyd at Distinctive Group PTY to day a small drive way repair , in the first week items around the yard started to go missing , when we approached Peter LLoyd the owner he accused us of making it up, and told us he will no longer complete the job , he then walked off with our money and has not returned . Beware this company is criminal Jenny

Category : Building

(0) Replies

Country : South Africa

I took maintenance plan with liquid capital on the Wed 1/23/2019 12:02 PM and I spoke to Tebogo Sipoya he advised that they will debit from February ,I called in on the 28th of February and spoke to Tebogo and he advised that they will debit and he will advise relevant department to send my Contract ,I made a follow up on the 1st of March ,I got a shock that my plan is not processed and they are still awaiting approval from my bank ,to my shock I wasn't informed...

Category : Insurance

(0) Replies

Country : South Africa

I bought an Opel Corsa 1.0t Essentia in July 2017, brand new from Westvaal Whiteriver. In January 2018 the vehicle started giving problems as it would go into a limp mode. I took the vehicle to Williams Hunt Centurion Pretoria, they just reset the error, the next morning I had the same problem again, once again they reset the error. The following day SAME problem. They then took my car in to have it looked at, after a few days they came to the conclusion that the computer and turbo had to...

Category : Motor Industry

(0) Replies

Country : South Africa

i have a rental switchboard and phone system with Office Guru - please note that should one of your extensions be out of order and they come out to change a port to make it functioning again then you will be billed for this call out even though you did not cause the fault. Response is even if it is a rental then I have to pay to maintain it. To top it all the accounts department informed me it is the same if I buy a car or have a car rental - I must maintain it! First time ever I have...

Category : Telecommunications

(0) Replies

Country : South Africa

I bought a "Boombox" from C Crusaders in Welkom. The attendant assured me that it will work on my TV. I took it home and found that it had no connection that will fit my TV.I took it back and the attendant then tried to sell me a lot of cables and stuff that I knew would not work. I became very agitated and told him to keep the "boombox" and do whatever he wanted to do with it. Thenext day I phoned the Manager "Fanie" and was told to come and see him. When I arrived I had to wait almost 10...

Category : Electronics

(0) Replies

Country : South Africa

On 22nd November 2018 I paid Atlantic Electrical Contractors AKA Sharaaz Amod 50%, just under R6000, for installation of a Prepaid meter at my cottage. I gave them forms for Municipality I had completed which they undertook to submit that day. Most of money advanced was to have been paid to the Municipality for the meter, the Council Mains Breaker and the disconnection and reconnection of electricity. Since 22nd November 2018 I have phoned and emailed them countless times. Broken...

Category : Building

(0) Replies

Country : South Africa

I went to the [email protected] branch on the 26th of February. I waited for 30 min to see a finance consultant and after an hour and a half extra we completed the process, the service from the consultant was extremely poor and none of the documents were explained to me, I tried to ask a couple of questions but was answered very shortly as if I was interrupting him. They also have no seating available when waiting and I was moved around as if an inconvenience. I was advised that they will call me...

Category : Electronics

(0) Replies

Country : South Africa

I bought a Mobicel Berry from Pep in Goldman Street Florida in the begining of December 2018. and on the 13/12/2018 I took it back for repairies till to date every time I call to find out whats happening with my Cell. I'm so sick of Pep that there services is so bad. Its almost 3 months still no response. They dont want to refund my money.

Category : Electronics

(0) Replies

Country : South Africa

I am totally disgusted at the manner in which Fedhealth has lied to their clients. I phoned the call centre last year after getting communication that the medical aid plans would change. I spoke to the consultant and his words to me were "nothing has changed just the name of the plans". Well they say it's recorded so look it up. I have been paying regularly and now get told to send proof of payment as I owe them R3600. So I send proof of payment to [email protected] And guess it...

Category : Medical Aid

(0) Replies

Country : South Africa

I have a bursary with civils2000 and they paid my stationary on the friday. I came to the bookstore on the wednesday to collect and still not reflecting. The lady at the store said her manager, didnt reapond to her email regarding money in the account. I am very dissapointed in the level of service

Category : Universities

(0) Replies

Country : South Africa

good day am having a problem with this company they've blocked my sim cards witch I have with them am paying on a weekly basic terms I even consinder changing my bank account last year i call them this morning like I always do they put you onhold tel you they wil come back to you i cant hold the phone for over 30mins I mean we using airtime but since no one has called me i think i need to cancel the contract with them.

Category : Electronics

(0) Replies

Country : South Africa

I'm not a telkom customer however I have a telkom line recently instaled which runs across my home's front window.I've logged three calls to date and nothing is done. I've been told different stories everytime I call. The first call was on the 16/01/2019 ref 913480 2nd on 13/02/2019 ref 52611130219 and 3rd on 27/02/2019 ref 57805

Category : General

(0) Replies

Country : South Africa

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