I have an account with Woolworth and because of the financial problems as a single mother looking after 4 kids and my 2 sons not working they handed me over to MBD. i went to pay R1000 cash at Woolworths and i discovered that MBD has already debited the R1445 that i am owing from my account and i voerpaid them with R1000 i went to Woolworths and they referred me to MBD which i handed over the documents that they wanted as proof of payment and it was in May and i was promised that i will get...

Category : Retail

(0) Replies

Country : South Africa

We bought bus tickets in October for the 2nd of November from Polokwane to Johannesburg and again from Pretoria to Polokwane for the 6th of November. On the day of the departure we went to Polokwane station and we were told that the bus has been cancelled without notifying us. then on the 6th of November we arrived at Bosman station Pretoria at 7am where we told that our bus will be leaving at 9am, then another man came to us telling us that the 9 o'clock bus has been cancelled again without...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I lodged a complaint with Standard Bank Home Insurance in November 2016. It just started raining hard and just after the rain stopped, I realised there was some rain drops next to the light by the passage and also next the lounge light. I then immediately reported the matter to the Home Insurance. An assessor came and inspected the damage, and I was got to be told that the leakage was due to the gutter overflown and this was due to I quote "The house not being maintained" This puzzled me...

Category : Building

(0) Replies

Country : South Africa

Had been paying extra on premiums for a member that has demised and when I called to get this matter sorted out I was sent from one person to the next in the call centre just to get one of the agents who was dealing with the matter. I eventually get the branch number under duress from the call centre agent ( the branch numbers are not available on the website), only to discover that the agent who I consulted was on study leave so no one else was able to assist me. Is this company then so...

Category : Insurance

(1) Replies

Country : South Africa

This was a complaint I sent to Samsung in October & to date have had no reply : ATTENTION : MANAGING DIRECTOR Dear Sir, This is the chain of events that took place when we took my phone mentioned above in because it was switching off when the battery was still 38% full. We took my phone into Samsung's Repair Centre at Tygervalley, Western Cape on Friday 30 Sept 2017 in the late afternoon, fully expecting it to be repaired on site as was the case with my S4 two years ago. Only to...

Category : Electronics

(0) Replies

Country : South Africa

i was at game store n1 city at 10:30 waiting patiently for them to open at liquor store they did not open at 11 but they suppose to do so then i was looking for a manager to report the matter I've been told hes busy he came after 5 min, then he told me busy going to open, the issue here is about my time, time for me is money they wasted my time, eventually they open past 11 imagine, then i bought bottle of absolute I told them its R199 AT SPAR RICH WOOD THEN DID NOT BELIEVE ME again they...

Category : Consultant

(0) Replies

Country : South Africa

I would like to report poor reaction time by Mamba Strike Force in the Edenvale area relating to an house breaking incident ay house on 26 October 2017. Mamba took around 18 minutes to arrive at my houses and the robbers passed them as they finally got to my house. The thieves got away I reported this poor reaction time to the Mamba Executive and required their attention in this matter but have yet to hear from any of these Executives. They have chosen not to be empathetic to my situation...

Category : Security

(0) Replies

Country : South Africa

Hi my life insurance has been cancelled some time ago by above mentioned life insurance company. Since cancellation said company has still been making debits against my account with also above mentioned company who inturn is now harrasing me with calls two to three times a day after i have explained to said banking firm that the funds outstanding from my account is directly caused by their sister company or supposedly value added service called life insurance. Now i am being threatened with...

Category : Insurance

(0) Replies

Country : South Africa

In September 2017 I subscribed to telkom mobile to telkom mobile value add service at a fee of R49 monthly .when I received a bill I found out that I was charged twice and the bill specified that the other fee was for August 2017 and for September but I started using the service in September .when I call I was told that they billing system use the arrears payment system .I told the agent but I stated using the service in September why pay for August? I was told that the case will be sent to...

Category : Telecommunications

(0) Replies

Country : South Africa

I was offered a router 2 months ago telepathically on contract. I had asked the sales person if any money will be deducted out of my account as pro-data and had been advised no, since it was the beginning of the month the contract was taken, however on the 14th of September money was deducted from my account which was not accommodated for. I therefor cancelled the contract within the time limit and the router was collected by Vodacom. I had been promised that I will be credited within 21...

Category : Internet Services

(0) Replies

Country : South Africa

I bought a Panasonic Digital cordless phone from New World on 26 September 2017. The phone is a dud and did not work from the start,the phone was faulty. I took the phone back on 5 October 2017. They checked the phone and it could not charge. I asked my money back, but they did not want to give it back. They insisted on sending the phone in to be checked. I phoned them on 7 Nov. and spoke to Coliza. Somebody phoned me two days later back and told me the phone has been repaired. She put...

Category : Electronics

(0) Replies

Country : South Africa

JUST CANNOT GET HOLD OF ANYONE AT THIS PATHETIC COMPANY. AND WHEN I EVENTUALLY GOT THEM TO CANCEL MY SUBSCRIPTION THEY FOOLS ENDED UP LOCKING MY SIMCARD! I HATE RMCS AND HOPE I WOULD NEVER HAVE TO DEAL WITH THIS COMPANY EVER AGAIN!!!!

Category : Telecommunications

(0) Replies

Country : South Africa

im Eugenia Lebogang Lesufi I went to Telkom in Irene Mall to apply for a Cell phone contract which was R179 per month for 24 months. the sales lady there explained to me that they will give me 100 minutes per month for all networks and if I have finished it then I will have extra R500.00 that I can use to call but it will be deducted from my Bank account, it will only be for the month of October,from November I will only get what my package has.so I made sure that everytime I make sure that...

Category : Financial

(0) Replies

Country : South Africa

Good morning Hallopeter My name is Lwandile Mbomvu I bought a Samsung S7 Edge on contract from one of the outlet Telkom store in N1 City, Cape Town. This happened mid – March 2017, when one of the employees Mr Jamie helping me said that they did not have the colour of the phone I was looking for. The two available colours were black and gold, and I was looking for a blue phone. I waited a week, and then he called me saying that my phone was available. I rushed there from work, only to...

Category : Telecommunications

(0) Replies

Country : South Africa

I'm still waiting for my paid up letter from August 2017. When you call they promise to email it to me but till today I'm waiting. Now I'm told I'm owing R115 FOR Calling them requesting the letter I'm so fed up CREDIT WORX NIMBLE GROUP ITS THE WORST COMPANY STAFF VERY DISHONEST AND RUDE

Category : Legal

(0) Replies

Country : South Africa

i went to picknpay tzaneen with a trolley from woolworths with two plastic bags filled with woolworths groceries, and the security there[lady] told me she doesnt have stickers for me to enter the shop. i must go to the parcel counter or leave the store. then i chose to leave cos i couldnt stand the que. i feel she was very rood and unprofessional. i mean firstly theres no woolworths brands at picknpay. i was told that even my woolworths store cannot allow other groceries to enter their store,...

Category : Retail

(0) Replies

Country : South Africa

MY NAME IS TSAKANE MAKHUBA SYTAYING AT NO 158 CANDLEWOOD CRESCENT IN TRCHARD ROAD. I AM DEALING WITH A NIGHTMARE OF INCOMPETENT AND UNCARING PEOPLE.I MOVED IN AT CANDLEWOOD CRESCENT(BOKSBURG) ON TH 1ST OF APRI L2017, TILL TODAY I DO NOT HAVE A COPY OF MY LEASE AGREEMENT. ACCORDING TO OUR LAWS IM SUPPOSE TO HAVE RECEIVED THE LEASE WITHIN 15 DAYS OF ME MOVING IN TO THE APARTMENT. DESPITE ME HAVING TO HAVE EMAILED AND CONTACTED AND FOLLOWING UP MULTIPLE TIMES. I STILL DONT HAVE COPY OF MY LEASE...

Category : Building

(0) Replies

Country : South Africa

I Khanyisa Somatika reported to SKYTRAX that my tracker is been disconnected with no reason. I phoned them 3 times already and I was informed that they will schedule an appointment via sms. I am still waiting for that sms since then. I'm sitting without a tracker in a high profile of High Jacking Province "CAPE TOWN" but I'm paying it every month.

Category : Insurance

(0) Replies

Country : South Africa

I bought an article early in October. A completely different article was sent. I have been communicating with Hyperil since October 23rd and all that I get is promises. I have dealt with 2 customer services persons and am getting no joy.

Category : Retail

(0) Replies

Country : South Africa

i ordered a drone from them on line, and paid for it. after 3 days i asked them if they did get the money to which they replied no and that i must reverse the money. my bank confirmed the the money was in their acc. i phoned capitec bank as to find out if they do exist,gave them the acc no they said that the acc. belongs to another person than the affordables and that they closed the acc.luckely my money was still there and know doing a reversal of my money.john actually phoned me and asked...

Category : Scams

(0) Replies

Country : South Africa

Two weeks ago I took a call from Mobile Talk agent. She offered me SmartBroadband Wireless 20GB + 20GB night surfer, which equals to 40GB a month. A week later I received the unit. On their tariff description it said 10GB. I called the customer service two days ago to query the 10GB. I was promised that I'll receive an email within 24 hours confirming the change. 36 hours later no email from Mobile Talk. I called the customer service again this morning, I spoke to a lady called Christina, she...

Category : Telecommunications

(0) Replies

Country : South Africa

on the 7th of november i was at the bus station (boomtown) waiting to take a local bus to Mofolo (F4). My local bus arrived to the station at 20h30 which was correct. as we get inside the bus the bus driver tells us that the tapping machine inside the bus is not working so we must tap out at the station. there was about 20 commuters .we tapped out at the station like the driver advised us to . as myself , some lady and an old lady were about to step inside the bus the driver closed the doors...

Category : Service Stations

(0) Replies

Country : South Africa

mr. fixit cape town, timothy 082 471 5661 they supposedly repaired our fridge. never quoted, just did the job and presented us with a ridiculously expensive bill. we paid. a week later fridge dead again. tried for three days to reach them, no response. call from a different number and timothy answers. promises to be on site that afternoon. never showed up and now avoids all calls. shocking service all round. we are laying charges and hope this helps save some innocent person from falling...

Category : Electronics

(0) Replies

Country : South Africa

I put through a claim on the 17th of August. Up until today, i have only ever had one conversation after i posted a hello peter complaint. each time i call, i am holding on for approx 45 minutes. Std bank insurance is not getting back to me. and i have had enough. If anyone knows how i can get hold of them possibly with another number that isnt 0860123112 that would be great!

Category : Insurance

(0) Replies

Country : South Africa

I kept R150 in my bank account for a R129 debit order to go through and they deducted R158 including data of my cell phone which was cancelled. their complaints inbox its always full, I must repeat myself every time I called. Reported to Telkom branch Manager. Now Telkom suspended my line because of that d/o bounced an interest of R400

Category : Telecommunications

(0) Replies

Country : South Africa

IN MAY 2016 I FOUND OUT THERE'S A PERSON WHO TOOK AN IPHONE USING MY ID NUMBER TOW DAYS BEFORE. AT DELMAS VODACOM THEY ADVISE ME TO MAKE AN AFFIDAVIT AT POLICE STATION, I DID THAT AND THATO FAXED THAT AFFIDAVIT. HE ALSO CALLED VODACOM HEAD OFFICE, HE LET ME TALK WITH A LADY JUST TO CONFIRM THAT I KNEW NOTHING ABOUT THAT CONTRACT, SHE PROMISED ME THAT THEY WILL STOP THAT PROCESS AS IT WAS FRAUD. IN JULY VODACOM DEBITED R699.00 FROM MY BANK ACCOUNT, I CALLED THEM THEY SAY I MUST CONFIRM...

Category : Consultant

(0) Replies

Country : South Africa

The new sangweni clinic has a horrible service I arrived at the clinic at 18h38 there were only 10 people ahead of me since I arrived the Q started moving at least at 20h18 and the receptionist was charting to another lady mind u the clinic is for sick people ,please send 1 person to act sick anytime late you will see what we experience in that clinic

Category : Government

(0) Replies

Country : South Africa

The experience is that they don't care about me as steakholder at all. I paid my levy in time as per my contract. This was the end of Mar'17. They say that stakeholders get first option, but when I wanted to book the week of 1-8 Dec which is the last week we can book before high season I was told they are fully booked. They said I'm first on the waiting list, but after yet another enquiry today I was told they are fully booked for the year. This means that they are getting interest on...

Category : TimeShare

(0) Replies

Country : South Africa

Hi I'm Jade...This morning I took my mum for her Hospital appointment for medication to Northdale Hospital Pietermaritzburg,she is a stroke and heart patient at the MOPD department of nprthdale hospital she also is wheel chair bound and requires our help because of her health and speech. We waited almost 2½ hours at the ppace where we suppose to receive her medical chart after being told her chart was lost and there was nothing they could do i had to make a new chart..after all that waiting...

Category : Medical

(0) Replies

Country : South Africa

On the 26th of October 2017 I booked and paid for my flights to Singapore and back. I made a mistake with the date of departure. The date of departure was supposed to be 28 December 2017 but I entered 29 November 2017. The very same day 26/10/2017 at 16h02 Travelstart sent me an email to confirm all the details of the passengers and the flight details. I only saw my email the next morning and I realised my mistake and quickly sent them the email to apologise and ask for the changes to be...

Category : Air Travel

(0) Replies

Country : South Africa

On the 27th of October i made a cash deposit using a FNB cash machine at Bedford Centre, I called the business i made the payment too as its a immediate Payment, they advised me its not reflecting. I then went back to FNB as i misplaced the ATM receipt and there is no other proof of payment reciept like email conformation or sms..the branch manager said its not a garentee they can assist me after telling me there is nothing they can do. she then too all the details the account number refrence...

Category : Banking

(0) Replies

Country : South Africa

On the 2nd of November I had a break in at my property. They completely broke down the back door and the security gate, they also broke open my sliding door. This morning SA Homeloans Insurance advised be that I need to Pay R750 excess for the back door and security gate, and R750 excess for the sliding door. This is one incident and one claim? My gate motor was also damaged in the incident. Now if I claim through SA Home Loans insurance, I will have to pay a total excess of R2250 for one...

Category : Insurance

(0) Replies

Country : South Africa

here is my proof of my mop I bought on 23/01/2017 it is broken and they refuse to help me on my one year guarentee to replace my mop i have tried everywhere possible to buy a new stick but nothing in stock could you please help me

Category : General

(0) Replies

Country : South Africa

on 23/09/2016 i complained about my vehicle a noise in engine of Chevrolet Captiva when I start it. they gave it back and said I must drive it, it wont break- the mechanic was at my house as well now Chevrolet is leaving and i want my car fixed took it in on the 25/10/2018 and they just say they hear nothing please help me

Category : Motor Industry

(0) Replies

Country : South Africa

Hi, I requested a quote from the above mentioned company, the quote was sent through, I called Clive Keppler to ask him to remove somethings from the quote as it was going above my budget, as he was the one I was communicating with from the company. He did that and explained to me the payment arrangements, he then said if I can pay the full amount of R7520.00 he will then give the 10% off. When I went to do the payment he forgot to minus the 10% as promised. Then I asked him about the 10% he...

Category : General

(0) Replies

Country : South Africa

Mall of the South is closest to my house, i shop there almost 3times a week. its amazing how staff from other shops recognize me simply because im on a wheelchair. till i went to Dischem which i visit frequently for my medication. the lady who happened to hold some sort of a position at the store told me to go and stand/sit on the queue. i was truly hurt by her response, thinking how can she be so inconsiderate. what if i was on the chair the whole day and had bum sores from it, what if i was...

Category : Retail

(0) Replies

Country : South Africa

Took a 24 month contract, the huawei P8 lite has a manufacturing fault, took it in to the Benoni branch to request it be sent for repairs in which I was told that I have to pay, this is not acceptable as it is a manufacturing fault in which the bluetooth, wifi, data, is not working, this should not have been a problem to solve and the sales person at the branch was not very helpful.

Category : Telecommunications

(0) Replies

Country : South Africa

The pharmacist at clicks lichtenburg mall was very rude to me infront of other customers and he was very unhelpfull. I did complain to his manager but he didnt do anything about it. I heard that his name is Andrew. He is very disrepectfull towards white women.

Category : Medical

(0) Replies

Country : South Africa

Bad service received from people that don't know what they do. I closed an account years ago. Went to apply for a home loan was advised the account is still open and my ucounts card has been going off. After doing an enquiry the account was handed over. Called 5 different departmens still no help is being given. Today I went to the branch in southdale they helped more then the consultans...was advised that the team leader will call me back but it never happened.

Category : Banking

(0) Replies

Country : South Africa

I went to apply for personal loan with Standard in 2007/2008 and use my house as assurance and i gave them my tille deed as assurance and instead I pay for a home loan since.I went numereus times back to the Standard bank,Braamfontein,westgate ,Roodepoort but was invain to enquier about this home loan,but they did't give me answers and instead sent me from pello to post . I didn't know were to complian. Last year 2016 the bank handed me over to Van hulsteyns attorneys and demand R37 000 which...

Category : Loans

(0) Replies

Country : South Africa

Good day I need some guidance, please. We rented a house from a private homeowner. When we moved in we gave them a list of things that were not done nor completed. We had a walkthrough on our arrival and it was agreed that they will fix these items. However, this never happened. For months I've sent them emails to remind them of the outstanding issues. They never responded and always has some excuses when I spoke to them. It came to a point where I gave them 3-month notice and...

Category : Property

(0) Replies

Country : South Africa

I am an owner of Brenton Hill since July 2008 to date. When I moved in we were under CSTM body corporate which was later removed in July 2015 because of mismanagement of funds and all their documents were confiscated. All was good and my levies payments were done accordingly till they were removed. Brenton Hill then appointed Primo as per their contract attached and their contract which started from December 2015. To my surprise I received their statements dated from 2011 with low...

Category : Property

(0) Replies

Country : South Africa

I hereby wish to ask for an assistance regarding a non-refund ofdeposit from Land Lord ( Urban Task Force(jager Street, Berea P.O.Box 890695 Lyndhurst, 2106)telephone number 011 4844130. The Land Lord has a number of buildings and I have been staying at Pauloff, Plein and Twist flat number 307 for 5 years.I gave him a notice of 30 days in order to vacate the flat and he says I am owing for areas and maintenance and also gave him short notice. My deposit was R9053.00 and yet he says I am...

Category : Building

(0) Replies

Country : South Africa

I had an accident on the 21st October, the other driver was in the wrong but I decided to log a claim with my insurance and have client from the other Insurance. On the 23rd I got a courtesy car through Budget Insurance and they allocated 15 days, my understanding was that it'll take that long to fix the car, they didn't mention that the 15 days only is meant to count from when their allocated resource to fix my car starts working on that it, that the other time doesn't matter to them, even...

Category : Insurance

(0) Replies

Country : South Africa

Hello Peter! I own a ford kuga still under warranty, a 2013. I've been driving this car since May this year and already I have problems. Three weeks back I been driving from work an iron steel broke and I later learned that this was a Knuckle blade or control arm.This control broke without hitting anything and was driving at 40. Before I had this car I had a Mazda 3, which I drove on the same road without any problems. I only changed it because it was low. My insurance won't cover...

Category : Motor Industry

(0) Replies

Country : South Africa

Good day I have a problem with GAUTENG RENTAL HOUSING TRIBUNAL on the 15 of August 2017 I took my landlord to GAUTENG RENTAL HOUSING TRIBUNAL to pay back my outstanding deposit. The ruling was given that the landlord must refund me on or before the 15 of September 2017 till to date I haven't received my deposit from the Landlord. I spoke and send emails to different people to GAUTENG RENTAL HOUSING TRIBUNAL to assist me with non compliance letter to the landlord till to date I haven't...

Category : Property

(0) Replies

Country : South Africa

Good day, i need assistant in cancelling my policiy with avob, last month i spoke to a Guy who works for avob in our area his based in Tembisa Hospital i asked him to change my banking details because i was having a problem with my previous bank, he then gave me some papers to sign i asked him why so much papers he said to me i shouldn't worry he will change for me to my surprise a week after that i received a welcome sms from avbob with a new policy he didn't actually change banking...

Category : Insurance

(0) Replies

Country : South Africa

My company has an account with Big Foot Express for emergency collections/Deliveries. I had booked a collection around 10:00am the day before for a delivery to one of my other branches. When i contacted Bigfoot the following day to locate my order, the phone was dropped on me numerous times, when i contacted the number i was transferred from pillar to post then put on hold numerous times then the line was dropped. This was a simple request which i believe it only takes a couple of seconds to...

Category : Courier

(0) Replies

Country : South Africa

I took a contract phone with telkom promenade mall branch on the 23 September 2017 Saturday. The phone had battery life issues, i then returned it to store the following Saturday. I was told the phone can only be repaired not replace as the 7 day warranty has elapsed,which i did not understand how because the call center said its fine i can send it back Saturday anyway, they booked it for repairs. I then waited for an sms telling me my phone is ready to be collected but i never received it...

Category : General

(0) Replies

Country : South Africa

I registered a claim with Indwe for damaged roof and ceiling due to the heavy storm claim number CL1404533 - NCUBE and a contractor was sent out for quotation the feedback that I got is that the damages were not due to a storm but lack of maintenance. I requested a second opinion the company that come out gave a different version to say that they will only pay for the roof repairs but they will not pay for the ceiling Now its two different stories. This roof has been recently painted...

Category : Insurance

(0) Replies

Country : South Africa

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