Carrim Complaints - Passing the Buck after damaging my car

I bought a 50kg Bob-Wire, and the customer assistant's carried the wire outside to load it in my Vehicle. Whilst loading the wire - They scratched my car in the process. I went to see the manager who was very rude and he mentioned that is not their fault I should have carried the wire myself. He said I should fix my own car.

The sharp edge of the wire went into the rear bumper causing a deep scratch.

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