TRUWORTHS PTY LTD Complaints - PAYMENT OF ACCOUNT

I Have a 6 months interest free account with Truworths. My outstanding balance was R379.00 which I got from asking at the Branch in Greenstone Mall. I ALWAYS PAID MUCH MORE THAN MY INSTALMENT AMOUNT. Since I do not receive a statement and requested several time for them to email to me. Every time I went back to ask why I still not receive a statement via email the answers was either the did not active or the email address was spelt incorrectly etc etc etc..... I made payment R100.00 26.12.17 with the intention to pay the balance R279.00 in January 2018. After getting thread sms'e since beginning of January I went to the Greenstone Branch in Edenvale to pay the outstanding balance R279.00 14.01.2018 which in the meantime became R286.04 which I paid only realizing after paid they added interest. Which was credit after I assisted. I received a sms 15.01.17 : immediate payment of R200.00 is required to avoid further action. Then on the 16.01.2017 I received another sms : Remember: unpaid accounts become arrear accounts, keep it current and pay your account. Bear in mind I paid FULL OUTSTANDING AMOUNT AND CLOSED ACCOUNT 14.01.2017 !!

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