CellC Complaints - Poor Service

I cancelled my Telkom line after engaging with Cell C for the new great Cell C Fibre, do not be fooled by this, I have now been without internet for 2 weeks, as Cell C can not find the issue for the connection not being able to work.
Me, as the client had to call open-serve, as cell C just does not attend to outstanding issues.
After I engaged with Open-serve, within about 15 minutes they replied to me and asked that I must please get Cell C to log with them, as I as the customer can not engage with them.
After sending Cell C this information on Friday early Afternoon they only actioned this on Tuesday, me as the client has been following up again.
Awesome service would you not say...

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Comments

} Cell C ( on 03/10/17 )

Attitude : Neutral        Website : https://www.cellc.co.za/cellc/home Send Mail

Dear Mr Bezuidenhout

Thank you for awarding us the opportunity to assist you.

Your query was escalated to OpenServe and we're glad to say that it has been resolved.

^MM

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