NK Debt Collection Complaints - Poor Service and Communication

After paying for a number of Debt collections to be handled by NK Debt there is now no service or communication. It started off well and great and now no responses to messages or emails. We have been trying to set up a meeting, they get cancelled on the day. I have been promised an emailed update on my cases and still nothing. Monies collected have not been paid over to us or any further updates given. Close to six months and we are in the same place we were in the beginning. Our calls are not answered, not returned...

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