Outsurance Complaints - Quote if cannot beat or match current insurance R400

I called OUTsurance this morning for a quote. They could not bear my current insurance premium. I had to remind them about the R400. Only then was I told the process. Happy with the service and if current insurance premium beaten they would have insued me and I would have accepted. But wait half an hour receive a call sorry to inform but you do not qualify as you do not have a SA ID number only a British passport. But am a permanent resident for 20 years. What diffence does it make. Or is the way the go when you claim to. SUPRISE. NOT IMPRESSED TO SAY THE LEAST AND A FORM OF DISCRIMNATION I WOULD SAY. WHAT DO YOU SAY OUTSURANCE?

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