Exact Complaints - Refund

I bought two dresses then I brought back the expensive one but I was refunded with the less amount.The branch at Sebokeng thabong didn't want to help me because the insident happened at vaal mall I was told I should go back where I first bought or purchased,I am a customer I don't understand why should I go up and down while I can be helped quickly and leave,or are these stores notthe same?im really mad and I won't go to vaal mall while I have a store near by where I can get help.Please provide your exact Sebokeng staff with training since they don't know how to treat a customer.I need to know in this case what do I do since I am a valued customer

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