Metrobus Complaints - Rude driver

I would like to report the driver of the first bus in the afternoon from Sunninghill to Davidsonville, she very rude and does not stop at my bus stop, yesterday we were standing at the media24 bus stop the robot was red she stopped and refused to open the door,since they have changed the drivers she doesn't stop at all from the sabc, media24 and uj bus stop, she doesn't even look at us. the driver its a dark ugly lady who doesn't even use Vaseline. If the bus from Gandhi squire left us her bus is an alternative but because she doesn't want to stop we have to wait for 17:30 bus. Please assist we tired of that lady shes very rude and unprofessional or bring back the previous driver Lucky.

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