Vaal Complaints - service


my car had a problem with water leakage I took it in on the 24/09 and it was diagnosed with the problem which they send me a quotation of R13086.00 it includes parts and labour, I gave them the go ahead to fix the car on sarturday 28/09 I paid 80% of the amount charged which was R10 000, today the 03/10 I called the lady by the name of Bianca she is telling me another story that it was discovered that it needs a top on the engine whatever the story is it requires R8 000 more which I don't understand how, my question is when they were doing that diagnostic they were suppose to pick up everything on the car not telling me that bullshit they are telling me now and if I didn't call them they were gonna sit with my car for how long. the car was starting had no other problem except the water leakage which is what they have picked up the first time they did their diagnose.

I want my car fixed by tomorrow morning I will be by their door to pick it up with no stories of engines.

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