RAGE - DENLYN MALL - MAMELODI Complaints - SHOES WENT OPEN AT THE SIDES

I AM A VERY UNHAPPY CUSTOMERS BEING BUYING SHOES FROM RAGE DONT KNOW FOR HOW LONG NOW. ON THE 1NOVEMBER 2019 - I BOUGHT A PAIR OF WEDGES AT DENLYN RAGE WORE THE SHOES TWICE AND ON THE 2ND TIME OF WEARING THEM THEY WENT OPEN ON THE SIDES BOTH THE SHOES - SATURDAY 7 DECEMBER 2019 - I WENT INTO THE STORE AND FIRSTLY THE CUSTOMER SERVICE I GOT WAS SO BAD.... ITS LIKE THIS IS YOUR PROBLEM NOT MINE.... I EXPLAINED TO THE LADY BEHIND THE TILL THAT I BOUGHT THESE SHOES A MONTH AGO WORE THEM FOR 2TIMES AND ON THE 2ND OCCASSION OF WEARING THEM THE SHOES WENT OPEN ON BOTH SIDES. SHE LOOKED AT THE SHOES AND INFRONT OF EVERYBODY IN THE STORE TOLD ME YOU WORE THIS SHOES DO YOU THINK THAT WE MUST NOW TAKE THESE SHOES BACK AFTER YOU HAVE WORN THEM AND THEN SELL THEM TO ANOTHER CUSTOMER ….ME ALMOST IN TEARS CAUSE OF THIS EMBARRASMENT INFRONT OF ALL THE PEOPLE IN THIS SMALL SHOP JUST MADE IT WORSE... THE LADIE'S QUESTION TO ME WAS WHY DID YOU WEAR THE SHOES?? WOULD I HAVE KNOWN THAT THE SHOES WILL GO OPEN ON BOTH SIDES IF I DID NOT WEAR THEM..... ANSWER WAS SORRY YOUR LOSS.... IS THIS THE TREATMENT THAT A LIFE LONG CASH BUYING CLIENT GETS???????

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