VODACOM Complaints - Statement issued

Vodacom sent me a letter that I owe them R3042.71 and that's not true, I have a contract phone and the agreement was I am paying an amount of R149.00 and getting an airtime of R100.00 and SMSs, and I only received airtime for only 2/3 months and didn't receive it again, but they where debiting money from my account and I ended up stopping them from debiting my money cos I'm not getting what we've agreed on. I phoned them previously and I didn't receive any better service and I phoned again today, and they sent me from pillar to post, I don't get any joy or rather better service from vodacom, I can't pay for something that I did not agree on and why are they not assisting me if I'm questioning about it, clearly this is scam and day light robbery, I had this contract phone for hardly a year and now they demanding a R3042.71 for what?
I am really angry and if it comes to a push I'm taking it further than this.

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