unisa Complaints - status update inorder to graduate

hi there,
please kindly assist me my name is Londiwe Msomi have been studying through UNISA and now after years of studying I have finally completed my Degree but I seem to be having a problem as my credit status is not updated and this means I may not be able to register for my honours. I am applying for better opportunities but without my degree certificate I may never be employed for this profession.
please kindly assist as the graduation date is nearer I need this certificate I worked very hard to obtain it.

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