SARS Complaints - Tax Return

I have submitted my tax return on 12 July 2017 and there's a payment SARS needs to make on me.so it shows that my account have been selected for audit.how long does audit take? I made follow ups and was told that it takes 30 working days for audit to be finalized. So it is almost two month's now no payment, but when SARS needs its money heavens can open.they don't care what happened or what led to u owing them.in 2015 I submitted my tanx return and waited till the next financial year without them giving me back my money.so am confused or shud I just tell myself that SARS is the controller, someone help me to understand.

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