Pvt Complaints - Terrible Service

I bought a bus ticket to Bloemfontein departing at Park Station today. The bus had to leave at 17aH30. It only just left at 19H05. Whilst waiting there was no communication to us commuters about the delay. Instead we were hearded off to outside to Que again.

A bus is to leave at a specific time and arrive at a specific time. It is common business practise to inform commuters should there be a delay. The uncarring attitude of those working for EAgle Liner says much about the company and its policies that leaves much to be admired.
I will endeavour in my personal capacity to notify anybody who wean s to board a bus to notify them of my terrible experience

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