Vox Telecommunications Complaints - Trying to get resolution is liking beating your head against a brick wall

Having previously complained here about the same company, I find myself doing so again, because it is not resolved and I beg and beg for a Senior Commercial manager to contact me for weeks and weeks via Ivy in accounts and Nikki Gomes in Sales, but it would seem to be impossible, only Technical call and call, but Commercial nothing at all. I would really like to speak with their Marketing Director, seeing as how their own staff can't resolve anything.

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