ASTRAL GROUP Complaints - UNAUTHORISED DEBIT AND FAILURE TO REFUND

I WOULD LIKE TO COMPLAIN ABOUT THE ASTRAL GROUP, THEY HAVE BEEN DEBITING MY ACCOUNT WITHOUT MY CONSENT AND WHEN I DISPUTED THAT AND REQUESTED FOR A REFUND THEY SUPERVISOR BY THE NAME OF MTHOKO AND ROZANA PROMISED TO GET BACK TO ME BUT HAVE FAILED TO DO SO I HAVE SENT COUNTLESS EMAILS WHICH THEY IGNORED INSTEAD THEY STILL DEBITED FROM MY ACCOUNT.I AM VERY UPSET WITH THEIR UNPROFFESIONALISM AND DISHONESTY.PLEASE HELP ME GET TO THE BOTTOM OF THIS .THANKS

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