PEP CELL STORE 4468 POTCHEFSTROOM Complaints - UNJUST TREATMENT AND MISINFORMATION

I am a person with disability therefore cannot always get to where I want because of barriers. On 15 Nov 2019 I ask my wife to buy me cellphone from pep cell. It should have Dual Sim and SD card capabilities. Mrs Georgina Mofokeng who is the 2IC at that store sold her a phone which can only take two of the mentioned card at a time. The phone name is Stylo V5 and cost R599.00. On the phone box its written like all other phones that it has dual sim capabilities as well as SD card (see photos). I returned the phone on 16 Nov 2019 and the same lady at Pep store refused to take it back so that I could buy another one. I personally called her and pleaded with her but she refused, I ended buying another phone and my wife coming back home with two phones. I want to get my R599.00 back from Pep store and they must take back their phone as I dont need it therefore cannot use it. Phakiso Motloung, 0721143453

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