Ackermans Complaints - unprofessional

i was in Ackerman's store Philippi center on the 28/06/2020 and i have experienced the most rude, and unprofessional cashier there by the name of RONNY,

a customer went there to pay off her lay buy, it was a foreigner lady, the Ronny cashier kept on laughing at that lady until the customer walked out without her even exchanging the items she wanted to exchange,
an old man came in wanted to pay his account, and this RONNY guy asked the customer what he wanted to pay, customer said his account but lost his card, the cashier started laughing so hard that he could not even assist the customer, the store manager had to take over..

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