Telkom Complaints - Waiting 2 months for line installation

I ordered a telephone line from telkom which we want to upgrade to a adsl line. But for the last 2 months we've been waiting for a technician with no avail! Everytime I phone to fnd out whats going on they say a technician will come in 3 work days! But they never pitch up. Every operator i talk to give me a different reason why they didnt show up with an unclear answer

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