Spar Ferndale Complaints - Wrongly accused

Good day
We would like to lay a complaint regarding an incident that happened at Spar Ferndale in Gauteng yesterday 02/08/2018 around 11:35. We were wrongly accused of stealing sweets by a cashier"Annah Limo" who then sent a security officer "Mxolisi" to fetch us outside the complex on our way back to work, we then went back to the shop to the computer room to watch the footage. They checked the footage whilst we there and it showed them that we did not steal anything. As we were on lunch till got late to get back to work and we requested the manager "Yannik" to write us a statement as to explain that we were held by him regarding that matter. He wrote us a false statement to take it to work and we refused. We asked him to write exactly what has happened and he refused. We then called SAPS to intervene as we were not getting any help from Yannik. We stayed there from 11:34 till 16:30 and we accompanied by the SAPS to work to explain what exactly happened at Spar. The SAPS guys then proved our superiors with the letter that Mr Yannik wrote and they were told that it was invalid as it didn't match with what the manager mentioned to them when he was reporting our delay. I work in a corporate (FNB) where by we follow process in everything we do. So the statement is needed so that I can Also get an adjustment for this day as well as to provide proof that we at Spar for the whole day.
Thank you for your consideration.
Busisiwe Masimula

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